TRENDnet TW100-S4W1CA User manual

Quick Installation Guide
TW100-S4W1CA
2.01

Table of Contents
Version 03.23.2011
English 1
Troubleshooting 7
1. Before You Start 1
2. Hardware Installation 3
3. Configure the Router 5

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1. Before You Start
Package Contents
System Requirements
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TW100-S4W1CA
CD-ROM (User's Guide)
Multi-Language Quick Installation Guide
Network Cable (1.5m/5ft)
Power Adapter (5V DC, 1A) or (7.5 DC, 1A)
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A computer with a wired network adapter properly installed
Web Browser: Internet Explorer 6.0 or higher, Firefox 2.0 or higher, Chrome,
Safari, Opera
Broadband Internet
Installed Cable or DSL Modem

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Collect Internet Service Provider (ISP) Information
Please verify your Internet broadband connection type with your ISP and ensure you have all the
information for one of the following connection types:
1. Dynamic IP (Cable Modem)
Host Name (Optional)
Mac Address (Clone) (Optional)
Alias IP Address (Optional, Advanced Setup)
Primary DNS Address: _____. _____._____._____
Secondary DNS Address: _____. _____._____._____
2. Static IP (Fixed IP xDSL)
IP Address assigned by your ISP: _____. _____._____._____ (e.g. 215.24.24.129)
Subnet Mask: _____. _____._____._____
ISP Gateway IP Address: _____. _____._____._____
Primary DNS Address: _____. _____._____._____
Secondary DNS Address: _____. _____._____._____
3. PPPoE (Dial-Up xDSL)
User Name: _________
Password: ________________
Verify Password: ________________
Service Name (Optional): ________________
IP Address (Optional): ____. _____._____._____ (e.g. 215.24.24.129)
MTU (546-1492): _________ (default setting: 1492)
Maximum Idle Time (1-60 minutes): _________ (default setting: 5)
Connect mode select: Always on (default setting), Manual or Connect-on-demand
Primary DNS Address: _____. _____._____._____
Secondary DNS Address: _____. _____._____._____
4. PPTP
PPTP Account: _________
PPTP Password: _________
Verify Password: ________________
Host Name: _________
Service IP Address: ____. _____._____._____ (e.g. 215.24.24.129)
My IP Address: ____. _____._____._____ (e.g. 215.24.24.129)
My Subnet Mask: ____. _____._____._____
My Gateway (Advanced Setup): ____. _____._____._____
MPPE (Advanced Setup) (Enable / Disable)
Connection ID (Optional): ________________
Maximum Idle Time (1-60 minutes): _________ (default setting: 5)
Connect mode select: Always on (default setting), Manual or Connect-on-demand
Primary DNS Address: _____. _____._____._____
Secondary DNS Address: _____. _____._____._____
5. BigPond Cable (Advanced Setup)
User Name: _________
Password: ________________
Verify Password: ________________
Login Server: ________________

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2. Hardware Installation
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Note: Gather all information related to your Internet Connection before you start. If necessary,
contact your Internet Service Provider (ISP).
Cable/DSL Modem
Internet
1. Verify that you have an Internet connection
when connecting your computer directly to the
Cable or DSL modem. Open your browser (e.g.
Internet Explorer) and type in a URL (e.g.
http://www.trendnet.com) in the address bar.
2. Power off your cable or DSL modem.
3. Disconnect the network cable from your Cable
or DSL modem and your computer.
4. Connect one end of the provided network cable
to one of the TW100-S4W1CA's LAN (1~4)
ports. Connect the other end of the cable to the
computer's network port.
5. Connect one end of another network cable to
the TW100-S4W1CA's WAN port. Connect the
other end of the cable to your modem's network
port.

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7. Power on your cable or DSL modem. Wait until
the LEDs indicate that the modem is fully
booted up. If necessary consult with the
modem user's guide for more information.
8. Verify that the following panel lights are on:
Power (Green), WAN (Green) and LAN (1 of
the 4)(Blinking Green).
6. Connect the Power Adapter to the router and
then to a power outlet.

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3. Configure the Router
1. Open your web browser, type
http://192.168.10.1 in the Address bar, and
then press Enter.
2. Enter the User Name and Password and then
click OK. By default:
User Name: admin
Password: admin
Note: User name and Password are case
sensitive.
3. Click Quick Setup.
6. Configure the settings based on information
provided by your ISP. Follow the wizard
instructions to complete the configuration.
Note: Each Internet Connection type may have
different options.
4. Select your time zone and then click Next.
5. Click on the proper Internet Connection type.
Note:
1.The most common connection types are
Dynamic IP (Cable Modem) and PPPoE
(Dial-Up xDSL).
2.You may not be able to configure some
Internet Connection types or settings when
you select Quick Setup. In this case, please
click Advanced Setup " WAN.
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7. Enter the Primary DNS address and Secondary
DNS address (optional). Primary and
Secondary DNS address may be provided by
your Internet Service Provider (ISP). If your ISP
does not provide you with a Primary and
Secondary DNS address, please leave these
fields blank. Then click Next.
Your configuration is now complete
Register Your Product
To ensure the highest level of customer service and support, please take a moment to
register your product Online at: www.trendnet.com/register
Thank you for choosing TRENDnet
For detailed information regarding the TW100-S4W1CA’s configuration and advanced
settings, please refer to User's Guide included on the Utility CD-ROM, or TRENDnet's
website at http://www.trendnet.com.
8. Click Restart.
9. Wait 30 seconds while the router reboots.
10. Open up your browser and enter in a URL
(e.g. www.trendnet.com) to verify that you
have Internet connection.

1. I typed http://192.168.10.1 in my Internet Browser's Address Bar, but an error message
says “The page cannot be displayed.” How can I get into the TW100-S4W1CA's web
configuration page?
1. Check your hardware settings again by following the instructions in Section 2.
2. Make sure the LAN light is lit.
3. Make sure your Network adapter’s TCP/IP settings are set to Obtain an IP address
automatically (see the steps below).
Troubleshooting
Windows 7
Windows Vista
1. Go into the Control Panel, click Network and
Sharing Center, click Change Adapter Settings
and then right-click the Local Area Connection
icon and then click Properties.
2. Click Internet Protocol Version 4(TCP/IPv4) and
then click Properties. Then click on Obtain an IP
address automatically.
1. Go into the Control Panel, click Network and
Internet, click Network and Sharing Center, click
Manage Network Connections and then right-
click the Local Area Connection icon and then
click Properties.
2. Click Internet Protocol Version 4(TCP/IPv4) and
then click Properties. Then click on Obtain an IP
address automatically.
Windows XP/2000
1. Go into the Control Panel, double-click the
Network Connections icon and then right-click the
Local Area Connection icon and then click
Properties.
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2. I am not sure what type of Internet Account Type I have for my Cable/DSL connection.
How do I find out?
Contact your Internet Service Provider's (ISP) support service for the correct information.
3. I went through the Quick Setup, but I can not get onto the Internet. What should I do?
1. Verify that you can get onto the Internet with a direct connection into your modem.
2. Contact your ISP and verify all the information that you have in regards to your Internet
connection settings is correct.
3. Power cycle your modem and router. Unplug the power to the modem and router. Wait
30 seconds, and then reconnect the power to the modem. Wait for the modem to fully
boot up, and then reconnect the power to the router.
4. I forgot my login password. What should I do?
Follow the instructions below:
1. Take a pin or paperclip and press the reset button on the side of the router.
2. Wait 15 seconds then let go.
This will return all settings to factory default. The default IP address of the router is
192.168.10.1. The default user name is “admin. The default password is “admin”.
5. My cable ISP requires me to clone the modem computer’s MAC address. What should I
do?
MAC address is the network device's hardware ID and consist of 12 hexadecimal characters
(e.g. 00:12:34:ab:cd:ef). Some ISPs register the subscriber's computer network adapter or
the modem's MAC address. Follow the instructions below to clone your modem or network
adapter's MAC address:
1. With the computer connected to the TW100-S4W1CA's network port, open the web
browser and enter http://192.168.10.1 into the address bar.
2. Enter the user name and password (default is admin for both user name and password)
3. Click on Advanced Setup.
4. Click on WAN on the left side of the screen.
5. Click on Dynamic IP on the left side of the screen.
6. To clone your computer's MAC address, click on “Clone MAC address”. To clone your
modem's MAC address, find the modem's MAC address and manually enter it here.
7. Click on Apply to save the settings.
If you still encounter problems or have any questions regarding the TW100-S4W1CA, please
contact TRENDnet's Technical Support Department.
2. Click Internet Protocol (TCP/IP) and then click
Properties. Then click on Obtain an IP address
automatically.