TrickleStar TS2501 User manual

User Manual
TS2501 Wi-Fi Smart Thermostat

2
Table of Contents
1 Welcome! 2
2 Overview 4
3 Basic Functions Using the Thermostat 11
 -HVACConguration 12
- System 17
- Fan Mode 18
- Mode 19
 -AdjustingtheSetTemperature 20
4 Advanced Functions Using the Thermostat via Portal/App 21
 -ScheduleSettingsandScheduleHold 22
 -InputLock 25
 -HVACFanControls 26
 -TakingOwnershipofaSmartThermostatRegisteredtoaDifferentuser 42
 -ThermostatAdvancedSettings 48
5 Using the App 60
 -AddingaNewDevice 61
 -ControllingtheDevice 77
 -SchedulingtheDevice 78
 -CheckingtheDeviceInfo 79
 -ConguringGeofenceSettings 80
 -MiscellanousTabsintheMenu 84
6 Using the Portal 85
 -UnderstandingtheIcons 86
 -UsingtheIconsontheLeftColumn 87
 -OntheDashboardPage(HomePage) 88
 -OntheDevicesPage 89
 -OntheVacationPage 91
 -OntheGeofencePage 92
 -Onthe3rdPartyIntegrationPage 93
7 Maintenance 94
8 Feature List 106

3
Welcome!
Instruction Videos
Thank you for choosing the TrickleStar®TS2501 Wi-Fi Smart Thermostat™. We
are your smart partner
in optimizing comfort and maximizing savings for your Heating, Ventilation, and Air Conditioning
(HVAC) systems. You can now remotely control and monitor the heating and cooling systems in your
home and business from anywhere. If you have any inquiries about TrickleStar products or need
technical support, visit our website for tutorials, videos and Frequently Asked Questions (FAQ). You
can also contact us by email or phone.
If you want to see the Installation Instructions as videos,
visit our YouTube channel:
https://www.youtube.com/user/TrickleStarUS/
Website: www.tricklestar.com
Email: [email protected]
Toll Free: 1-888-700-1098

4
Overview
What's in the System?
CongratulationsonthepurchaseofyournewTrickleStarWi-FiSmartThermostat.ThisThermostat
offersawiderangeofoptionstomonitorandcontrolyourHVACsystem,via:
- the Thermostat
-theTrickleStarPortal(Portal),whichisalsomobilebrowserfriendly
-theTrickleStarApp(App)onyoursmartphone
ThisUserManualwillguideyouthroughtheThermostatfeaturesusingtheThermostat,Portal
andApp.Youcancheckthelistoffeaturesandthelocationfromwhichtoperformthefeaturesby
referringto“FeatureList”frompages106 to 112.
Thermostat Portal/PortalMobile App
Note: If you have not installed your Thermostat, refer to the Installation Guide.

5
Thermostat User Interfaces
LCDDisplay
JogDial
Side Button
SystemReset
Pinhole
Fig5-B
Fig5-A
JogDial
Backlight

6
LCD Display
TheThermostathasabrightLCDdisplay,whichmakesiteasytoreadandadjustthesettingsfor
theThermostat.
System
Home Indicator
Mode: Home
Away Indicator
Mode: Away
Sleep Indicator
Mode: Sleep
Mode
Off Indicator
System: Off
Heat Indicator
System: Heat
Cool Indicator
System: Cool
Auto Indicator
System: Auto
System
E.Heat Indicator
System: Emergency
Heating
Fig6-A

7
Mode
Fan
Home Indicator
Mode: Home
Away Indicator
Mode: Away
Sleep Indicator
Mode: Sleep
Mode
Off Indicator
System: Off
Heat Indicator
System: Heat
Cool Indicator
System: Cool
Auto Indicator
System: Auto
System
E.Heat Indicator
System: Emergency
Heating
Home Indicator
Mode: Home
Away Indicator
Mode: Away
Sleep Indicator
Mode: Sleep
Mode
Off Indicator
System: Off
Heat Indicator
System: Heat
Cool Indicator
System: Cool
Auto Indicator
System: Auto
System
E.Heat Indicator
System: Emergency
Heating
Thermostat LED Display
Fan Mode
Fan On Indicator
Fan: On or Run Once Mode
Fan Auto Indicator
Fan: Auto or Circulation Mod
e
Scheduling
p
Schedule On/Hold Indicator
Indicates Holds/
Flashing - Te mporary Hold
Schedule in Progress
Indicator
Indicates running schedule
Fig7-A
Fig7-B

8
Wireless Connections
Other Indicators
Other Indicators
Humidity Indicator
Display the room humidity
in percentage.
Room Temperature
Indicator
Display the room
temperature.
Setpoint Temperature
Indicator
Display the setpoint
temperature.
Speedometer
Speedometer for Setpoint
Temperature.
TrickleStar Logo
Brand (Always on).
Key-Lock Indicator
Indicates the input is locked.
Flashes: Reminds users that
the Thermostat input is locked
when new input is detected.
Hold Indicator
Indicates Permanent
Hold / Vacation Hold.
Flashes: Temporary Hold.
Schedule Indicator
Indicates a schedule is
in progress.
Other Indicators
Humidity Indicator
Display the room humidity
in percentage.
Room Temperature
Indicator
Display the room
temperature.
Setpoint Temperature
Indicator
Display the setpoint
temperature.
Speedometer
Speedometer for Setpoint
Temperature.
TrickleStar Logo
Brand (Always on).
Key-Lock Indicator
Indicates the input is locked.
Flashes: Reminds users that
the Thermostat input is locked
when new input is detected.
Hold Indicator
Indicates Permanent
Hold / Vacation Hold.
Flashes: Temporary Hold.
Schedule Indicator
Indicates a schedule is
in progress.
Wireless Connections
Wi-Fi Indicator
Indicates Wi-Fi connection
and signal strength.
Flashes rapidly: Wi-Fi is
disconnected.
Flashes slowly: Connection
to Portal is lost.
Bluetooth Indicator
When connected to one or
more occupancy sensors.
Flashes: Thermostat is scanning
for occupancy sensor.
Fig8-A
Fig8-B

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Other Indicators
Humidity Indicator
Display the room humidity
in percentage.
Room Temperature
Indicator
Display the room
temperature.
Setpoint Temperature
Indicator
Display the setpoint
temperature.
Speedometer
Speedometer for Setpoint
Temperature.
TrickleStar Logo
Brand (Always on).
Key-Lock Indicator
Indicates the input is locked.
Flashes: Reminds users that
the Thermostat input is locked
when new input is detected.
Hold Indicator
Indicates Permanent
Hold / Vacation Hold.
Flashes: Temporary Hold.
Schedule Indicator
Indicates a schedule is
in progress.
Other Indicators
Humidity Indicator
Display the room humidity
in percentage.
Room Temperature
Indicator
Display the room
temperature.
Setpoint Temperature
Indicator
Display the setpoint
temperature.
Speedometer
Speedometer for Setpoint
Temperature.
TrickleStar Logo
Brand (Always on).
Key-Lock Indicator
Indicates the input is locked.
Flashes: Reminds users that
the Thermostat input is locked
when new input is detected.
Hold Indicator
Indicates Permanent
Hold / Vacation Hold.
Flashes: Temporary Hold.
Schedule Indicator
Indicates a schedule is
in progress.
Fig9-A

10
Jog Dial Backlight
JogDialBacklight
Jog Dial Backlight
White
In configuration mode or
setting mode
Green
When there is demand
response activity
Red
When Emergency Heating is
turned on (heat pump only)
Blue
When Cooling is turned on
Orange
When Heating is turned on
Off
When Emergency Heating,
Heating, and Cooling are
turned off
Jog Dial Backlight
Fig10-A

11
Basic Functions Using the Thermostat
IfyouhaveneverconnectedyourTrickleStarThermostattothePortal/App,yourThermostatwillwork
asasimplenon-programmablethermostat.YoucanmanuallysetthebasicfunctionssuchasSystem,
Fan,ModeandSetpointTemperatureontheThermostatusingtheJogdialandSidebutton.Youcan
checkthelistoffeatureswhichtheThermostatcanperformbyreferringto“FeatureList”frompages
106 to 112.
Note:
To enjoy all functions on your Smart Thermostat, it is recommended for you to create a Portal account
and add the Smart Thermostat to your account.
Please refer to “Adding a New Device” at page 61 for instructions to add the Smart Thermostat to
your account via the TrickleStar App.

12
HVAC Configuration
Onfirsttimepoweringup,theThermostatwillautomaticallypromptyoutosetyourHVAC
configurations.TheThermostatwillcontrolyourHVACsystembasedonthesesettings.
AfteryouhavecompletedtheStart-UpConfiguration,youcanstillchangetheconfigurationfor
yoursystem.TheThermostatwillautomaticallyuploadanychangestoyourPortalaccountifyour
ThermostatisalreadyconnectedtoWi-FiandthePortal.
Enter Configuration Mode
TochangetheHVACConfiguration,press
andholdtheSidebuttonfor10seconds
toentertheConfigurationMode.
Fig12-A

13
Step 01 - Wi-Fi Provisioning
Thisdisplaywillbeshownif:
1)YourThermostathasneverbeen
 connectedtothePortal.Youcanconnect
 yourThermostattothePortal,orpressthe
 JogdialorSidebuttontoskipthisstep.
2)YourThermostathasbeenconnectedto
 thePortalbuthaslostconnectionwiththe
 PortalafterSystemReset.Checkyour
 routerandreconnecttothePortal.
3)YourThermostathasbeenresettofactory
 defaultsettingsorWi-Fisettinghasbeen
 reset.
Step 02 - Select Your HVAC System
1.RotatetheJogdialtoselect:
•“HC”forconventionalsystem.
•“HP”forheatpumpsystem.
2.PresstheJogdialortheSidebuttonto 
 confirmyourselection.
Note: To reconnect your Thermostat to the Portal, select "Devices", then click on your "Device
Name". Select "Settings", then click "Info and Time Zone". At “Connected Network (SSID)”, click
“Configure”. Follow the steps to reconnect your Thermostat to the Portal.
Fig13-A
Fig13-B

14
Step 04 - Select Heat Pump Reversing
Valve Option
Ifyouhaveselected“HP”forheatpumpsystem
inStep02,thisoptionwillbedisplayed.
1.RotatetheJogdialtoselect:
•“o”forasysteminwhichthereversingvalve
  isenergizedincooling.
•“b”forasysteminwhichthereversingvalve
  isenergizedinheating.
2.PresstheJogdialortheSidebuttonto
 confirmyourselection.
Step 03 - Select Fan Control Option
1.RotatetheJogdialtoselect:
•“HG”forgasheating.
•“HE”forelectricheating.
2.PresstheJogdialorSidebuttontoconfirm
 yourselection.
Fig14-A
Fig14-B

15
Step 05 - Test the Connection of Each
Output
Thisstephelpsyoutocheckiftheoutput
terminalswereconnectedcorrectlyandsecurely.
Duringtheconnectiontest,checkifyourHVAC
equipmentconnectedtotherespectiveoutput
terminalisturnedon.
1. RotatetheJogdialclockwisetoturnonthe
 outputasfollows:
AfteryourotatetheJogdial,theremaybeafew
secondsdelaybeforetheHVACequipmentturnson.
Thisisnotamalfunction.
●  :Alloutputsoff
●  :OnlyY1ison,allothersoff
●  :OnlyY2ison,allothersoff
●  :OnlyW1ison,allothersoff
●  :OnlyW2ison,allothersoff
●  :OnlyGison,allothersoff
●  :OnlyO/Bison,allothersoff
●  :OnlyACCison,allothersoff
Fig15-A

16
2. PresstheJogdialorSidebuttontoendthe
 connectiontest.Alltheoutputswillbeturned
 off.
Whenyouhavecompletedtheconguration,the
ThermostatwillenterNormalOperationandyou
willseethisdisplayontheThermostat.
Note:
• To stop and exit the Start-Up Configuration, press and hold the Side button for approximately
5 seconds.
• The output terminals are tested in a predefined sequence to ensure the safety of your
HVAC equipment. As such, after you have tested a specific output and proceeded to the next, you
are not allowed to test the previous output again. If you need to retest the previous output, reenter
the Start-Up Configuration as follows: Press and hold the Side button for approximately 10 seconds.
It will restart from Step 01 (or Step 02 if the Thermostat is already connected to Wi-Fi).
• If there is no input for more than one minute in each of the steps from Step 02 to Step 05, the
Thermostat will exit the Start-Up Configuration and return to Normal Operation.
Fig16-A

17
PresstheSidebuttonforSystemconfiguration.ThenrotatetheJogdialtoselectthedesiredSystem.
PresstheJogdialortheSidebuttontoconfirmyourselection.NotethatsomeSystemmaynotbe
selectabledependingonyourHVACconfiguration.
Off Thesystemisturnedoffandthe
 Thermostatwillonlydisplaythe
 roomtemperatureandroom
 humidity.
Heat Thesystemwillturnonthe
 heatingsystemwhentheroom
 temperaturedropsbelowthe"Set
 Temperature(Heat)".
Cool  Thesystemwillturnon
 thecoolingsystemwhentheroom
 temperaturerisesabovethe"Set
 Temperature(Cool)".
Auto Thesystemwillactivatethe
 heatingorcoolingsystemsbased
 ontheroomtemperaturetokeep
 yourhomewithinthedesired
 rangeofyour“SetTemperature
 (Heat)”and“SetTemperature
 (Cool)”.
Emergency Alsoknownas“AuxiliaryHeat”.
Heating Itisthesecondstageofheating
 thatyourThermostatrunsonwhen
 thetemperatureistoocoldfor
 yourheatpumptoextractheat
 fromtheoutside.Thisoptionis
 onlyavailableifyouhave
 selected“HP”forheatpump
 systeminStart-UpConfiguration.
System
Home Indicator
Mode: Home
Away Indicator
Mode: Away
Sleep Indicator
Mode: Sleep
Mode
Off Indicator
System: Off
Heat Indicator
System: Heat
Cool Indicator
System: Cool
Auto Indicator
System: Auto
System
E.Heat Indicator
System: Emergency
Heating
Fig17-A

18
On Thefanisturnedonallthetime.
Auto Thefanwillautomaticallyturnonoroff
 basedontheHVACsystemturningon
 oroff.
AfteryouhaveconfirmedyourselectionfortheSystem,theThermostatwillpromptyoutoselectthe
Fanconfiguration.
RotatetheJogdialtoselectthedesiredFansetting.PresstheJogdialortheSidebuttontoconfirm
yourselection.TheThermostatwillthenreturntoNormalOperation.
Thermostat LED Display
Fan Mode
Fan On Indicator
Fan: On or Run Once Mode
Fan Auto Indicator
Fan: Auto or Circulation Mod
e
Scheduling
p
Schedule On/Hold Indicator
Indicates Holds/
Flashing - Te mporary Hold
Schedule in Progress
Indicator
Indicates running schedule
Fan
Fig18-A

19
PresstheJogdial,thenrotatetheJogdialtoselectthedesiredoccupancyMode.PresstheJogdial
ortheSidebuttontoconfirmyourselection.TheThermostatwillreturntoNormalOperation.
Home Indicator
Mode: Home
Away Indicator
Mode: Away
Sleep Indicator
Mode: Sleep
Mode
Off Indicator
System: Off
Heat Indicator
System: Heat
Cool Indicator
System: Cool
Auto Indicator
System: Auto
System
E.Heat Indicator
System: Emergency
Heating
Mode
Home Selectthissettingwhen
 youareathomeand
 active/awake.
Away Selectthissettingwhenyou
 arenotathome.
Sleep Selectthissettingwhenyou
 areathomebutinactive/
 asleep.
Note:
•If your Thermostat is not connected to the Portal, the Fan and Mode that you have selected are
used until you manually change their settings again.
•If your Thermostat is connected to the Portal and you have set a daily schedule, the Fan
and Mode that you have selected are used until they are automatically changed by your next
scheduled event.
Fig19-A

20
BeforeyouadjusttheTemperature,selecttheSystem.RotatetheJogdialclockwisetoincrease
thetemperatureandcounterclockwisetoreducethetemperature.Onceyouhaveselectedthe
Temperaturetheindicatorwillflashinthedisplay.TheThermostatwillautomaticallysavethesetting
after5seconds,oryoucanpresstheJogdialorSidebuttontosaveyoursettingimmediately.
IncreaseTemperature ReduceTemperature
Note:
•If your Thermostat is not connected to the Portal, the Setpoint Temperature that you have selected
is used until you manually change the setting again.
•If your Thermostat is connected to the Portal and you have set a daily schedule, the
Setpoint Temperature that you have selected is used until it is automatically changed by your next
scheduled event.
Adjusting the Setpoint Temperature
Fig20-A