Tripp Lite SmartOnline SU1000RTXL2U User manual

Owner’s Manual
1111 W. 35th Street Chicago, IL 60609 USA
Customer Support: [phone] • www.tripplite.com
Important Safety Instructions 2
Installation 3
Basic Operation 6
Battery Replacement 12
Storage and Service 14
SmartOnline™
Rack/Tower Mount Online UPS Systems
Specifications 14
Español
Français 31
16
Copyright ©2002 Tripp Lite. All rights reserved. SmartOnline™ is a trademark of Tripp Lite.
Troubleshooting 10
PyccŞèé 46
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UPS Location Warnings
• Install your UPS indoors, away from excess moisture or heat, conductive contaminants,
dust or direct sunlight.
• For best performance, keep the indoor temperature between between 32º F and 104º F
(0º C and 40º C).
• Leave adequate space around all sides of the UPS for proper ventilation.
UPS Connection Warnings
• Connect your UPS directly to a properly grounded AC power outlet. Do not plug the
UPS into itself; this will damage the UPS.
• Do not modify the UPS's plug, and do not use an adapter that would eliminate the UPS’s
ground connection.
• Do not use extension cords to connect the UPS to an AC outlet. Your warranty will be
voided if anything other than Tripp Lite surge suppressors are used to connect your UPS
to an outlet.
• If the UPS receives power from a motor-powered AC generator, the generator must
provide clean, filtered, computer-grade output.
Equipment Connection Warnings
• Do not use Tripp Lite UPS Systems for life support applications in which a malfunction
or failure of a Tripp Lite UPS System could cause failure or significantly alter the
performance of a life-support device.
• Do not connect surge suppressors or extension cords to the output of your UPS. This
might damage the UPS and will void the surge suppressor and UPS warranties.
Battery Warnings
• Your UPS does not require routine maintenance. Do not open your UPS for any reason
except battery replacement. There are no user-serviceable parts inside.
• Battery replacement must be performed by qualified service personnel. Because the
batteries present a risk of electrical shock and burn from high short-circuit current,
observe proper precautions. Unplug and turn off the UPS before performing battery
replacement. Use tools with insulated handles, and replace the existing batteries with the
same number and type of new batteries (Sealed Lead-Acid). Do not open the batteries.
Do not short or bridge the battery terminals with any object.
• The UPS batteries are recyclable. Refer to local codes for disposal requirements, or in
the USA only call 1-800-SAV-LEAD for recycling information. Do not dispose of the
batteries in a fire.
• Only connect Tripp Lite battery packs of the appropriate type and correct voltage to the
external battery connector.
• Do not connect or disconnect external batteries while the UPS is operating from battery.
• Do not operate your UPS without batteries.
SAVE THESE INSTRUCTIONS
This manual contains instructions and warnings that should be followed during the
installation, operation and storage of all Tripp Lite UPS Systems. Failure to heed these
warnings will void your warranty.
2
Important Safety Instructions
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Rackmount
1) Loosen the wingnuts on each of the two UPS
Side Supports; adjust the length of the supports to
match the depth of your rack; tighten wingnuts.
2) Mount both UPS Side Supports in your rack on
the inside surfaces of the rack rails.
Note: Both support ledges should face inward. The side supports’
front and back holes are threaded and do not require nuts to
secure rack bolts.
3) Attach mounting ‘ears’ to the front end of the
UPS’s sides using the screws provided.
4) Lift UPS and slide it onto the UPS Side
Supports within your rack. Mount the UPS by
screwing rack bolts through the UPS mounting
‘ears’, through the rack rails and through the UPS
Side Supports.
Note: The side supports’ front holes are threaded and do not
require nuts to secure rack bolts.
Vertical Tower Mount
1) Cover the rackmount screw holes on the UPS’s
sides with supplied snap-in hole-cover caps.
2) Place the UPS upright in a flat, stable location
with its control panel on the high corner facing
forward. Position stabilizer feet 4 in. from each
end of the UPS.
Mounting
SU2200RTXL2U shown
SU2200RTXL2U shown
3
Installation
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Connection and Start-Up
Plug your UPS’s line cord into an
electrical outlet.
If your model features a detachable line cord,
first plug the female end into your UPS’s AC
Input Receptacle.
Your UPS must be connected to a dedicated
circuit of sufficient amperage—check the
“Recommended Utility Amps” rating of your
model in the specifications. Note, however, that
the select models may be fitted with different
plug types. Refer to the “OP Rating/Plug
Rating” chart printed on the top of your UPS.
Once your UPS is plugged in, the fan and all
Indicator Lights will turn ON. The “LINE” and
“LOAD ACTIVE METER” LEDs will
illuminate and the UPS will emit a beep to
indicate normal operation. However, power is
not supplied to your UPS’s AC outlets until the
UPS is turned on.
Plug your equipment into your UPS.
Your UPS is designed to support computer
equipment only. You will overload your UPS if
you connect household appliances or laser
printers to the UPS's outlets.
Turn your UPS ON:
• Press the “ON/TEST” Switch
• Hold it for several seconds until you
hear a beep
• Release it
Your UPS will begin providing AC power to its outlets.
The “ON LINE” LED will illuminate.
SU2200RTXL2U Plug
(NEMA 5-20) shown
1
1
2
3
2
3
SU2200RTXL2U shown
4
Installation
(continued)
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Optional Connections
Your UPS will function properly without these connections.
Serial Port Connection
Using the serial cable provided, connect a serial
port on your computer to the serial port of your
UPS. See Communications in the Basic
Operation section of this manual to determine
how to monitor and manage your UPS using
this port.
External Battery Pack Connection
Check to ensure that the external batteries you
are connecting match the voltage listed on
your UPS’s battery connector. Plug either end
of the battery connection cable (supplied with
the battery pack) into the UPS’s External
Battery Connector and the other end into the
Battery Output Connector on the rear panel of
the external battery pack.
Since your UPS has internal batteries, external
batteries are only needed to extend runtime.
Adding external batteries will increase
recharge time as well as runtime. Make sure
that each end of the cable is fully inserted into
its connector. Several small sparks may result
during battery connection; this is normal.
1
2
48V/26A
1
2
SU2200RTXL2U shown
SU2200RTXL2U shown
5
Installation
(continued)
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Front Panel Switches
“ON/TEST” Switch: This switch controls four separate UPS functions:
UPS Power ON
To turn the UPS on, press this switch, hold it for several seconds until
you hear a beep, then release it. The “ON LINE” LED will illuminate.
UPS Self-Test
During normal on-line operation, press this switch and hold it until
you hear a beep. This initiates a 10-second self-test of the battery. The
UPS will shift to battery power (the “ON BATT” and “BATT
ACTIVE METER” LEDs will illuminate) for ten seconds.
Alarm Silence
To silence the UPS “on-battery” alarm, press this switch and hold it
until you hear a beep.
UPS Cold Start
To use your UPS as a stand-alone power source when AC power is
unavailable (i.e. during a blackout), press this switch and hold it until
you hear a beep. The UPS will then provide battery power to its outlets.*
* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating
from battery power.
“OFF” Switch: This switch turns power OFF at the UPS receptacles.
Press this switch, hold it until you hear a beep, then release it. The
UPS will continue charging and the fan will continue to cool internal
components even after you turn the UPS receptacles off. To turn the
UPS OFF completely, including the charger, disconnect the UPS’s
power cord after pressing the “OFF” switch.
“ON LINE” LED: This green light will illuminate constantly to indicate
the UPS is performing normal on-line operation (filtering and
resynthesizing incoming AC line voltage to provide pure sine wave
output). When this light is illuminated, you can monitor the load level
of your UPS on the “LOAD ACTIVE METER” LEDs.
“LINE” LED: This green light will illuminate constantly to indicate
the utility supplied AC line voltage at your wall outlet is nominal. It
will flash if the line voltage is outside the nominal range (either too
low or two high). No action is required on your part when the LED
flashes; the UPS continuously and automatically filters AC line
power to provide your equipment with pure sine wave AC power,
regardless of brownout or overvoltage conditions. If this light is off,
then AC line voltage is not present (blackout) or is at an extremely
high voltage, and the UPS will provide connected equipment with
power from battery.
Front Panel Indicator Lights
6
Basic Operation
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Front Panel Indicator Lights
continued
“BYPASS” LED: This yellow light will illuminate to indicate that
the UPS’s DC/AC inverter is deactivated and the UPS is in the
“Bypass” mode. During normal operation this LED will light briefly
when the unit is plugged in, but if an internal fault or overload occurs
this light will illuminate constantly to show that connected equipment
will receive filtered AC mains power, but will not receive battery
power during a blackout. In this case, contact Tripp Lite for service.
“FAULT” LED: This red light will flash when your UPS detects an
internal fault (overheating, overvoltages, etc.) or when it detects a
wiring fault in your wall outlet (reversed phases, missing ground, etc.)
The UPS will only detect wiring faults when it is plugged into a utility
outlet but not turned ON. If the light persists after restarting the UPS,
contact an electrician to check the AC line. Your UPS will identify the
presence of most (but not all) wiring faults.
“LOAD ACTIVE METER” LED: This green light will illuminate
when your UPS is receiving AC power to indicate that the set of four
dual-function LEDs is displaying the load level of your UPS.
“BATT ACTIVE METER” LED: This green light will illuminate
when your UPS is operating from battery power to indicate that the
set of four dual-function LEDs is displaying the battery charge level
of your UPS. Note: the “ON BATT” LED will also be illuminated.
“OVERLOAD” LED: This red light will illuminate constantly to indicate
that your UPS’s capacity has been exceeded while it is in on-line operation.
The UPS alarm will beep continuously. Immediately remove overload
until light and alarm goes off. If you do not immediately remove the
overload, the UPS will transfer from on-line to bypass operation.
“BATT LOW” LED: This yellow light will illuminate when your UPS’s
battery charge level is low. The UPS alarm will beep until either the
battery charge is depleted or the batteries are adequately recharged.
“ON BATT” LED: This green light will illuminate constantly to
indicate that AC line voltage is not present and your UPS is providing
your equipment with battery power. The UPS will also beep every two
seconds, unless silenced by the “ON/TEST” Switch. When this light
is illuminated, you can monitor the battery charge level of your UPS
on the “BATT ACTIVE METER” LEDs.
7
Basic Operation
(continued)
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Rear Panel
“REPLACE BATT” LED: This red light will illuminate constantly
and the UPS alarm will sound three beeps* if your UPS’s
microprocessor detects a battery fault or if your UPS fails the
automatic self-test (after you turn your UPS ON) and the UPS battery
is less than fully charged. Let the UPS system charge for at least 12
hours and perform a self test using the "ON/Test Switch" as described on
page 6. If the light continues to stay on, contact Tripp Lite for service.
*After the initial alarm, the UPS will beep once every hour until the problem is corrected.
Accessory Slot: Remove the small cover panel from this slot to use
optional accessories to remotely monitor and control your UPS.
Contact Tripp Lite Customer Support at [phone] for more
information, including a list of available SNMP, network management
and connectivity products.
External Battery Pack Connector: Use to connect optional Tripp Lite
Battery Packs for additional runtime. Contact Tripp Lite Customer
Support at [phone] for the appropriate Tripp Lite battery pack
to connect. Refer to instructions available with the Battery Pack for
complete connection information and safety warnings.
Fan: The fan cools the UPS’s internal components. It is always on
when line power is present.
TVSS Cover Plate: Remove this plate to install optional modem/network
surge protection modules, available for purchase by special
arrangement with Tripp Lite.
Input Circuit Breaker Switch: This resettable breaker prevents high
input current from damaging the UPS or the attached load. If this
breaker trips, make sure your UPS is connected to AC power of the
proper voltage before resetting the circuit breaker by pushing the
breaker switch in.
Input Receptacle (Select Models Only): Connect one end of the
detachable line cord into this receptacle and the other into your wall outlet.
Front Panel Indicator Lights
continued
8
Basic Operation
(continued)
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Rear Panel
continued
Output Circuit Breakers Switches (Select Models Only): These
resettable circuit breakers protect your UPS from output overload. If
one or both breakers trip, remove some of the load on the circuit(s)
and allow the UPS to cool before pressing the breaker switch(es) in to
reset.
Input Cord (Select Models Only): This permanently attached power
cord connects your UPS to a power outlet.
AC Receptacles (Varied by Model): These 15-, 20- and 30-amp
receptacles provide your connected equipment with pure sine-wave
AC output from the AC line during normal operation and from battery
power during blackouts and severe brownouts. Power provided at
these outlets is filtered to protect connected equipment against
damaging surges and line noise. The receptacles are divided into
numbered load banks, as labelled on the unit. Using PowerAlert
software and cabling, load banks one and two may be individually
turned off and on from a remote location, allowing users to reset or
reboot connected equipment. See Serial Port Connection under
Optional Connections.
“SMART” DB9 Port: Your UPS’s DB9 port can be used to monitor
and control your UPS using either RS-232 or dry contact protocols. It
can also be used to connect an emergency power off (EPO) switch.
RS-232 communications are very complex, but are easy to
implement. The easiest way monitor and control the UPS using RS-
232 is to connect the UPS to a computer with a DB9 cable and install
Tripp Lite’s PowerAlert software on the connected computer.
Dry contact communications are simple, but some knowledge of
electronics is necessary to configure them. The DB9 port’s pin
assignments are shown in the diagram at the left. If the UPS battery is
low, the UPS sends a signal by bridging pin 1 and pin 5. If utility
power fails, the UPS sends a signal by bridging pin 8 and pin 5. To
shut the UPS down remotely, send a 5V to 12V signal on pin 3 (using
pin 5 as the (negative) ground) for at least 3.8 seconds.
You may connect your UPS to an EPO switch and a computer at once
using a Tripp Lite EPO cable (not included; order accessory #73-0901
from Tripp Lite). Follow the connection procedures included with the
EPO Cable.
NEMA 5-15R
NEMA 5-15/20R
Other outlet types not shown
Communications
9
Basic Operation
(continued)
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The UPS’s control panel lights will turn on in the sequences below to signal that the UPS is
having operational difficulties.
Lights (On/Flashing) and Condition Solution
On: REPLACE BATT Let the UPS system charge for at least
Condition: Replace Battery 12 hours and perform a self test using
the "ON/Test Switch" as described on
page 6. If the light continues to stay on,
contact Tripp Lite for service.
On: BATT LOW, ON BATT Prepare for imminent UPS shutdown.
Condition: Battery Low
On: BYPASS, LINE, LOAD, OVERLOAD Reduce the load the UPS supports.
Condition: On Bypass due to Overload
On: FAULT Remove the cause of the short circuit
Condition: Short Circuit from the UPS output.
Flashing: FAULT Check the utility line for wiring problems
Condition: Wiring Fault such as reversed line and neutral or a
missing ground.
On: FAULT, REPLACE BATT Restart the UPS. If the problem persists,
Condition: Battery Voltage too High contact Tripp Lite for repairs.
On: FAULT, REPLACE BATT, OVERLOAD Restart the UPS. If the problem persists,
Condition: EEPROM Error contact Tripp Lite for repairs.
On: FAULT, BYPASS, LINE, 100% Restart the UPS. If the problem persists,
Condition: On Bypass due to contact Tripp Lite for repairs.
High Output Voltage
On: FAULT, BYPASS, LINE, 75% Restart the UPS. If the problem persists,
Condition: On Bypass due to contact Tripp Lite for repairs.
Low Output Voltage
On: FAULT, BYPASS, LINE, 50% Restart the UPS. If the problem persists,
Condition: On Bypass due to High contact Tripp Lite for repairs.
Bus Voltage
On: FAULT, BYPASS, LINE, 25% Restart the UPS. If the problem persists,
Condition: On Bypass due to Low contact Tripp Lite for repairs.
Bus Voltage
Troubleshooting
10
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