Tripp Lite SmartPro SMART1000RM2U User manual

1
Owner’s Manual
Warranty
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Important Safety Instructions 2
Mounting 4
Quick Installation 6
Optional Installation 7
Basic Operation 9
Storage and Service 17
Battery Replacement 18
Warranty Registration 20
Español 21
Français 41
SmartPro®2U Rackmount
Intelligent, Line-Interactive UPS Systems
120V Sine Wave Output • 750VA—1,000VA
SMART750RMXL2U
(AGSM8268)
SMART1000RM2U
(AGSM8267)
Not suitable for mobile applications.
Copyright © 2012 Tripp Lite. All rights reserved. SmartPro®is a registered trademark of Tripp Lite.
201205048 93-3149.indb 1 6/19/2012 11:33:27 AM

2
Important Safety Instructions
SAVE THESE INSTRUCTIONS
This manual contains important instructions that should be followed during the installation, operation
and storage of this product. Failure to heed these warnings may affect the warranty.
UPS Location Warnings
• Use caution when lifting the UPS. Because of the considerable weight of all rackmount UPS
systems, at least two people should assist in lifting and installing them.
• InstalltheUPSindoors,awayfromexcessmoistureorheat,dustordirectsunlight.
• Forbestperformance,theambienttemperatureneartheUPSshouldbebetween0°Cand40°C
(between32°Fand104°F).
• LeaveadequatespacearoundallsidesoftheUPSforproperventilation.Donotobstructitsvents
or fan openings.
• WhenmountingtheUPSsysteminatowerorientation,makesuretheLCDScreenpanelisatthe
topoftheUPS,notatthebottom.
• Donotmountunitwithitsfrontorrearpanelfacingdown(atanyangle).Mountinginthismanner
will seriously inhibit the unit’s internal cooling, eventually causing product damage not covered
under warranty.
UPS Connection Warnings
• TheUPScontainsitsownenergysource(battery).Theoutputterminalsmaybeliveevenwhenthe
UPSisnotconnectedtoanACsupply.
• ConnecttheUPStoaproperlygroundedACpoweroutlet.DonotmodifytheUPS’spluginaway
thatwouldeliminatetheUPS’sconnectiontoground.DonotuseadaptersthateliminatetheUPS’s
connection to ground.
• DonotplugtheUPSintoitself;thiswilldamagetheUPSandvoidyourwarranty.
• If you are connecting the UPS to a motor-powered AC generator, the generator must provide
filtered,frequency-regulatedcomputer-gradeoutput.ConnectingtheUPStoageneratorwillvoid
itsUltimateLifetimeInsurance.
Equipment Connection Warnings
• Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcanreasonably
beexpectedtocausethefailureofthelifesupportequipmentortosignificantlyaffectitssafety
oreffectivenessisnotrecommended.Donotusethisequipmentinthepresenceofaflammable
anestheticmixturewithair,oxygenornitrousoxide.
• DonotconnectsurgesuppressorsorextensioncordstotheoutputoftheUPS.Thismightdamage
theUPSandmayaffectthesurgesuppressorandUPSwarranties.
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3
Battery Warnings
• Batteriescanpresentariskofelectricalshockandburnfromhighshort-circuitcurrent.Observe
properprecautions.Donotdisposeofthebatteriesinafire.DonotopentheUPSorbatteries.
Donotshortorbridgethebatteryterminalswithanyobject.UnplugandturnofftheUPSbefore
performingbatteryreplacement.Usetoolswithinsulatedhandles.Therearenouser-serviceable
partsinsidetheUPS.Batteryreplacementshouldbeperformedonlybyauthorizedservicepersonnel
usingthesamenumberandtypeofbatteries(SealedLead-Acid).Thebatteriesarerecyclable.
Refertoyourlocalcodesfordisposalrequirementsorvisitwww.tripplite.com/UPSbatteryrecycling
forrecyclinginformation. Tripp Liteoffersacomplete lineofUPSSystemReplacement Battery
Cartridges(R.B.C.).VisitTripp Lite ontheWebatwww.tripplite.com/support/battery/index.cfmto
locatethespecificreplacementbatteryforyourUPS.TheRBCTypecanalsobefoundonthelabel
affixedtotheBatteryRetentionPlate.
• Duringhot-swapbatteryreplacement,theUPSwillnotprovidebackuppowerintheeventofa
blackout or other power interruptions.
• DonotoperatetheUPSwithoutbatteries.
External Battery Connection Warnings
• When adding external battery packs to select models with external battery pack connectors,
connect only Tripp Lite-recommended battery packs of the correct voltage and type. Do
not connect or disconnect battery packs when the UPS is operating on battery power.
Visitwww.tripplite.com/support/battery/index.cfmtolocatethesupportedbatterytype(s)foryourUPS.
Important Safety Instructions
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4
A
AB
C
CB
1
2
3
4
DD
Mounting (Rack)
Mountyourequipmentineithera2-postor4-postrackorrackenclosure.Theusermustdetermine
thefitnessofhardwareandproceduresbeforemounting.Ifhardwareandproceduresarenotsuitable
for your application, contact the manufacturer of your rack or rack enclosure. The procedures
described in this manual are for common rack and rack enclosure types and may not be appropriate
for all applications.
Note: The illustrations may differ from your model.
4-Post Mounting
1The included plastic pegs Awill temporarily
support the empty rackmount shelves B
while you install the permanent mounting
hardware.Insertapegnearthecenterofthe
front and rear bracket of each shelf as
shown. (Each front bracket has 6 holes and
each rear bracket has 3 holes.) The pegs will
snap into place.
 Afterinstallingthepegs,expandeachshelf
to match the depth of your rack rails. The
pegswillfitthroughthesquareholesinthe
rack rails to support the shelves. Refer to the
rack unit labels to confirm that the shelves
are level in all directions. Note: The support
ledge of each shelf must face inward.
2Secure the shelves Bto the mounting rails
permanently using the included screws and
cup washers Cas shown. Place the cup
washer between the screw and the rack so
that the screw enters the wider opening of
the cup washer first.
Place 4 screws total at the front and 4
screws total at the back.
Tighten all screws before proceeding.
WARNING: Do not attempt to install your
equipment until you have inserted and
tightened the required screws. The
plastic pegs will not support the weight
of your equipment.
3 Attachyourequipment’smountingbracketsto
the forward mounting holes of the cabinet using
the hardware included with your equipment.
The mounting bracket “ears” should face
forward. (Some equipment may have
pre-installedorintegralmountingbrackets.)
4 With the aidof an assistant (if necessary),
lift your equipment and slide it into the
shelves. Attach the equipment mounting
brackets to the forward mounting rails with
user-supplied screws and washers D.
Tighten all screws securely.
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5
Mounting (Rack) continued
2-Post Mounting/Wall Mounting
2-postmountingrequiresaTrippLite2-PostRackmountInstallationKit(model:2POSTRMKITWM,
sold separately).
WallmountingrequiresaTrippLiteWallMountKit9(2POSTRMKITWM,soldseparately).
Mounting (Tower)
WARNING: When mounting the UPS system in a tower or wall-mount orientation, make sure
the LCD Screen panel is at the top of the UPS, not at the bottom.
Note: To mount the UPS in an upright (tower) position, 2-9USTAND is required (sold separately).
Rotate the LCD Screen panel for easy viewing
whiletheUPSistowermounted.Insertasmall
screwdriver, or other tool, in the slots on either
side of the panel. Pop the panel out, rotate it
and pop the panel back in place.
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6
2
3A
1
Quick Installation
1Plug the UPS into an outlet on
a dedicated circuit.
Note: After you plug the UPS into a live AC
outlet, the UPS (in “Standby” mode) will
automatically charge its batteries, but will
not supply power to its outlets until it is
turned ON.
2Plug your equipment into
the UPS.*
* Your UPS is designed to support only electronic
equipment. You will overload the UPS if the total
VA ratings for all the equipment you connect
exceeds the UPS’s Output Capacity. To find your
equipment’s VA ratings, look on its nameplates.
If the equipment is listed in amps, multiply the
number of amps by 120 to determine VA.
(Example: 1 amp × 120 = 120 VA) If you are
unsure if you have overloaded the UPS’s outlets,
see LOAD icon description in LCD Interface
section underBasicOperation.
3Turn the UPS ON.
Press and hold the button Afor one
second. The alarm will beep once briefly.
Note: UPS system will function properly upon initial
startup, however, maximum runtime for the unit’s
battery will only be accessible after it has been
charged for 24 hours.
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7
USB
RS232
USB
RS232
USB
RS232
1A
1B
2A
4-5
2B
Optional Installation
These connections are optional. Your UPS will function properly without these connections.
1USB and RS-232 Serial
Communications
UsetheincludedUSBcable(see 1A)orDB9
serial cable (see 1B) to connect the
communication port on your computer to the
communicationportofyourUPS.Installon
your computer the Tripp Lite PowerAlert
Software appropriate to your computer’s
operating system.
2EPO Port Connection
This optional feature is only for those
applications which require connection to a
facility’sEmergencyPowerOff(EPO)circuit.
WhentheUPSisconnectedtothiscircuit,it
enables emergency shutdown of the UPS’s
inverter.
Usingthecable provided, connecttheEPO
portofyourUPS(see 2A)toauser-supplied
normally closed or normally open switch
according to the circuit diagram (see 2B).
The EPO port is not a phone line surge
suppressor;donotconnectaphonelineto
this port.
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8
3
A
Optional Installation continued
3External Battery Connection
(Select Models)
Your UPS comes with a robust internal
battery system; external batteries are
needed only to extend runtime. Adding
external batteries will increase recharge time
as well as runtime. This UPS supports
BP24V15RT2U (limit 1), BP24V28-2U (limit
1) and BP24V70-3U (multi-pack).
The illustration (see 3) shows the location of your UPS’s External Battery Connector Awhere
you will insert the battery pack cable. Complete installation instructions for your battery pack
appear in the battery pack owner’s manual. Make sure that cables are fully inserted into their
connectors. Small sparks may result during battery connection; this is normal.
Do not connect or disconnect battery packs when the UPS is running on battery power.
CAUTION! When an external battery pack is connected, make sure the AC load does not
exceed the nameplate rating. Select models are derated when an external battery pack
is connected. See UPS nameplate label for derating details.
Model Name
Wattage with Internal
Batteries Only
Wattage with External
Batteries Attached
SMART1000RM2U 800W N/A
SMART750RMXL2U 600W 450W
Note:
1. The runtime will automatically recalculate once the External Battery Pack Tool process is complete.
2. If the setup will no longer include external batteries, the UPS can be congured to work without external
batteries via the LCD Screen. See External Battery Settings Control section under Basic Operation for details.
3. If external battery packs are removed, the UPS must be reset to “NO EXTERNAL BATTERY” via the LCD
interface or the External Battery Conguration Program available on the Tripp Lite website. Failure to do so
may result in damage to the internal batteries due to over-charging.
201205048 93-3149.indb 8 6/19/2012 11:33:37 AM
When connecting external batteries to the UPS, go to the Tripp Lite website at www.tripplite.
com/en/support/bpcong/index.cfm to download the External Battery Pack Utility software to
congure your UPS for external battery support.

9
Note: This LCD image is shown
with all icons illuminated. Under
normal conditions, only select
icons will be lit.
Basic Operation
LCD Interface
3-Digit Display:Thisdisplayisgenerallyusedtoshowvaluesforagiven“Display”
or “Control” screen.
“ON/OFF” Button
• To turn the UPS ON:AfteryouplugtheUPSintoaliveACoutlet,theUPS(in
“Standby” mode) will automatically charge its batteries, but will not supply
powertoitsoutletsuntilitisturnedON.WiththeUPSpluggedintoaliveAC
walloutlet,pressandholdthe“ON/OFF”buttonforonesecond.*TheUPSwill
beeponcetoindicateONstatus.Releasethebutton.
• To cold-start the UPS:Ifutilitypowerisabsent,youcan“cold-start”theUPS
(i.e., turn it on and supply power for a limited time from its batteries) by pressing
andholdingthe“ON/OFF”buttonforonesecond.*TheUPSwillbeeponceto
indicateONstatus.Releasethebutton.
• To turn the UPS OFF:WiththeUPSONandreceivingutilitypower,pressand
holdthe“ON/OFF”buttonfor2.5seconds.*TheUPSwillbeeponcetoindicate
OFF status. Then unplug the UPS from the wall outlet. The UPS will be
completely off.
* If the user unintentionally presses the ON/OFF button, the OFF function can be temporarily
canceled by continuing to hold the ON/OFF button until the UPS beeps and then, without
releasing it, momentarily press either the MODE button or the ENTER/MUTE button. Once
both buttons are released, the UPS will remain ON.
“MODE” Button
To enable viewing of power displays and control menu options, tap this button. See
“DisplayPowerConditions”&“ControlMenuOptions”fordetails.
• Can be used in conjunction with the ON/OFF button to cancel the “OFF”
function.See“ON/OFFButton”instructionsabove.
• CanbeusedinconjunctionwiththeENTER/MUTEbuttontorestoretheLCDto
FactoryMode.See“ControlMenuOptions.”
201205048 93-3149.indb 9 6/19/2012 11:33:38 AM

10
Basic Operation continued
“ENTER/MUTE” Button
To toggle settings options while viewing a control menu option, tap this button.
TheUPSpower failure alarm can also betemporarilysilenced by tapping this
button. Once silenced, an alarm will automatically re-sound to indicate low
batteryconditionsandcannolongerbesilenced.*
•Can be used in conjunction with the ON/OFF button to cancel the “OFF”
function.See“ON/OFFButton”instructionsabove.
•CanbeusedinconjunctionwiththeENTER/MUTEbuttontorestoretheLCD
toFactoryMode.See“ON/OFFButton”instructions.
Note: Alarm-free silent operation is available by setting the alarm to disable (see
CONTROL MENU OPTIONS / ALARM ENABLE-DISABLE section).
Battery Capacity:Thiswillbeactiveinall“Display”modes,butisnotshownin
“Control” modes.
AC Input: This indicates that the unit is running in Line Mode and supplying AC
powertoequipmentconnectedtotheoutput.
Battery Input:ThiswillflashtoindicatethattheUPSisnotreceivingACinput
andisrunningininvertermode.TheBatteryInputiconisalsousedinconjunction
withtheEVENTSicontoindicateOnBatteryevents.
Replace Battery Icon: In the event that UPS batteries expire and require
replacement, this icon and the warning icon will flash. This icon will also flash
after a failed UPS self-test (see the BASIC OPERATION / CONTROL MENU
OPTIONS/SELF-TESTsectionformoreinformation).
Warning: This will flash to let the user know that there is a warning condition and
immediateactionmustbetaken:
1.For Replace Battery: Replace Battery and Warning icons flash during any
normal“Display”mode.
2.ForOverload:Load,WarningandLoadPercentageiconswillflash,thealarm
willsoundrepeatedlyandtheLCDscreenwillswitchfromtheuser-selected
displaymodetoLoadPercentage.OverloadindicationisavailableinbothAC
and battery modes.
CAUTION! Any overload condition that is not correct by the user
immediately may cause the UPS to shut down and cease supplying output
power in the event of a blackout or brownout.
EVENTS Icon: Displayed in conjunction with the AVR icon and BATT icons to
indicatethenumberofOnBatteryorAVReventsthathaveoccurred.
Alarm Off:Indicatesthatthealarmisdisabled.
201205048 93-3149.indb 10 6/19/2012 11:33:39 AM