Triton IXC-850 Series Troubleshooting guide

USER & SERVICE MANUAL
SERIES IXC850
WATER PURIFICATION SYSTEM

Page 3 of 20
TRITTON IXC | P.O. Box 2235 Chino Hills, CA 91709 • USA
WATER PURIFICATION SYSTEM
SERIES IXC-850
Introduction / System Specications ...............................................................................................4
I. Principles of Reverse Osmosis ....................................................................................................5
- Reverse Osmosis Process
- Semipermeable membrane
- Factors aecting membrane service life
- Reverse Osmosis System Terms and Definitions
- Feed Water requirements
II. Identifying System Components ............................................................................................. 6
III. Pre Installation References .......................................................................................................... 8
IV. Reverse Osmosis System Installation ......................................................................................8
V. Membrane Installation ..................................................................................................................8
VI. Programming the EC-100 Controller............................................................................... 9 - 11
- Controller screen
- Navigation and Programming Menu
- Controller Programming
- Information displayed on screen
- Settings Parameter
- Cable connection identication
- Calibration of TDS sensor
- Control box features
VII. Start-Up ............................................................................................................................................ 12
- Initial tests
VIII. Troubleshooting Guides ....................................................................................................13 - 14
IX. Reverse Osmosis Pre-Treatment / System Components .............................................. 15
Electrical Installation Options ........................................................................................................... 16
Liability and Warranty .......................................................................................................................... 17
Table of Contents
WARNING! READ ENTIRE MANUAL COMPLETELY. FAILURE TO FOLLOW ALL GUIDELINES COULD
CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
REVIEW AND FOLLOW LOCAL LAWS REGARDING PLUMBING INSTALLATION OF THIS EQUIPMENT.
WARNING! DO NOT USE WITH WATER THAT IS MICROBIOLOGICALLY UNSAFE OR OF UNKNOWN
QUALITY WITHOUT PROPER DISINFECTION BEFORE OR AFTER THE EQUIPMENT.
NOTE : Failure to comply with these instructions will void equipment warranty and the installer will be responsible for service,
damages and repairs.

Page 4 of 20 TRITTON IXC | P.O. Box 2235 Chino Hills, CA 91709 • USA
WATER PURIFICATION SYSTEM
SERIES IXC-850
INTRODUCTION
Water is an important part of all process applications. In order to
always provide the highest quality of water to the end consumer,
we must make sure to have all the required parameters for
each application. Correct information is important in order to
safeguard the welfare of consumers when it comes to water
quality for food processing, beverages or whatever the final
application may be. Proper selection of treatment technology
must be evaluated in a case by case basis.
The physical, chemical and microbiological characteristics of
water vary from one source to another. Proper water analysis is
important in order to know the unique parameters of the water
to be treated. Remember that water is a universal solvent and
each water supply has dierent quality characteristics.
It is worth mentioning that in water analysis: dissolved solids (ions
or dissolved minerals) whose concentration determine water
salinity is measured as TDS (total dissolved solids) or electrical
conductivity. Suspended solids and colloids are the ones that
give the characteristics of water turbidity. Organic components
and micro-biological and other chemical parameters such as pH,
dissolved gases, hardness, silica and dissolved metals are equally
important to determine the quality of incoming water to any
water conditioning process.
Tritton IXC-850 RO systems have been designed and tested
to provide high quality water and are built with quality com-
ponents that provide you not just high grade water, but also
gives you full condence in its operation and durability.
SYSTEM SPECIFICATIONS
MODEL: ROS-IXC-850
PRODUCTION
(GPD) 850 -1000* gpd
MEMBRANE HLP-4021
SYSTEM
PRESSURE
150 - 200 psi
ROTARY PUMP
CAPACITY
100 gph
INLET-OUTLET
PORT
3/8"
SYSTEM
DIMENSIONS 26”x 23”x 20”
WEIGHT
(LBS)
75 lbs (34.02 kgs)
ELECTRICAL
POWER SUPPLY 120 V/60 Hz
* The system production rate is based on minimum feed water quality below 1,000 PPM, feed
water temp 77° F, and SDI < 5. Use a suitable pretreatment capable of removing all membrane
damaging substances.
If you purchased any of these systems with some variation or special design and it is not described
in this manual, please contact us indicating the corresponding serial number.
Please read the information contained in this manual before starting operation of the Reverse
Osmosis system. Any misapplication could void the warranty or cause equipment damage.
Introduction / System Specications
THIS REVERSE OSMOSIS SYSTEM IS DESIGNED FOR WATER PURIFICATION PURPOSES ONLY.
THIS REVERSE OSMOSIS SYSTEM MUST BE PROTECTED FROM NATURAL ELEMENTS.
RAIN AND EXPOSURE TO UV RAYS CAN CAUSE PERMANENT DAMAGE TO THE SYSTEM.
EXPOSURE TO VERY HIGH HUMIDITY MAY CAUSE DAMAGE TO PUMP MOTOR AND
ELECTRONIC CONTROLS.

Page 5 of 20
TRITTON IXC | P.O. Box 2235 Chino Hills, CA 91709 • USA
WATER PURIFICATION SYSTEM
SERIES IXC-850
I. Principles of Reverse Osmosis Technology
How the Reverse Osmosis process works?
Reverse Osmosis (RO) is a process in which water is forced to pass
through a semipermeable membrane by pressure.
As the water passes through the membrane dissolved particles
are rejected by the membrane in its spiral layers of semipermeable
material formed around a central perforated tube.
Semipermeable Membrane
The Reverse Osmosis system uses the properties of a microporous
membrane that works as an ecient particulate lter up to the
size of chemical molecules or ions.The rejection of these particles
is compared to molecular weight and ionic charge. For example,
we can expect a 90% rejection of sodium chloride, which means
that the product passing through the membrane will have a
concentration of about one tenth of the incoming water. The
rejection of calcium carbonate (hardness) will be about 95%,
while most of the salts will be rejected approximately 98% to 99%.
Ion rejection or organic material is basically done by mechanical
ltration. Most substances with molecular weight of more than
100 will be completely rejected by the membrane. Particles with
very low molecular weight such as formaldehyde or free phenol
can pass through the membrane (RO), like most dissolved gases.
Disposal of unwanted particles is accomplished by constant flow
of water that is circulating, making the function of rinsing the
membrane, which prevents saturating surface and reduces the
tendency to form scale.
Factors that aect the operation and
life of the membrane
There are 5 main factors aecting the Reverse Osmosis membrane:
1. Pressure: Excessive pressure may deform and compress the
membrane which can cause decrease water production.
2. Hydrolysis: It is a chemical reaction of water that aects the
membrane. This happens when the water temperature is very
high and the pH is below 2.5 or above 7. To avoid this, keep the
pH between 5 and 6.
3. Bacterium: The presence of bacteria deteriorates the surface
layer of the membrane and reduces the ability of the membrane
to reject salts.
4. Temperature: Avoid temperatures above 95° F (35° C) to avoid
damaging the membrane structure.
5. Saturation: These are salts (calcium carbonate, etc.) that are
precipitated on the membrane. These salts clog the pores and
channels reducing the amount of water produced.
Temperature in Reverse Osmosis units:
The units are designed for a temperature of 77° F (25° C). The
production ow is reduced at low temperatures. On average
membranes lose at least 1.8% of production for each degree
below 77° F.
Some common terms and definitions
related to Reverse Osmosis
Incoming (feed) water- Pre-filtered and softened water introduced
to the Reverse Osmosis modules.
Product Water - Puried water produced by Reverse Osmosis
membranes.
Water Concentrate (rejection) - High waste containing water
(reject) that goes directly to the drain.
Membrane - Internal semipermeable element core of your
Reverse Osmosis system.
Module - is the complete membrane inside a pressure vessel.
GPD (Gallons per day) - Unit of measure which determines the
water production of the membranes. (maximum working 24
hours / day).
PPM (Parts per million) - Method used to measure the quality of
water in the Reverse Osmosis.
Percentage Recovery - The amount of water recovered through
the membranes. Example: If you enter 100 gallons of water into
the membrane, and produce 60 gallons of clean water to 40 gallons
of reject water, this means the RO System has a 60% recovery.
Percentage Rejection - The amount of salts and chemicals rejected
or removed by Reverse Osmosis membranes.
Pressure Vessel
Fiberglass
Membrane Shell
Permeate Tube
Feed Water
Membrane Element
Adhesive
Permeate
Carrier
Fabric
Backing
Feed Spacer Concentrate
Permeate
Membrane
Principles of Reverse Osmosis

Page 6 of 20 TRITTON IXC | P.O. Box 2235 Chino Hills, CA 91709 • USA
WATER PURIFICATION SYSTEM
SERIES IXC-850
Principles of Reverse Osmosis / Identifying System Components
Feed Water Requirements
TYPICAL EXPECTED ION REJECTION
IN A TFC MEMBRANE TYPE:
TYPICAL EXPECTED ION REJECTION IN A TFC MEMBRANE TYPE
SODIUM 85-94 %
LEAD 95-98 %
SULFATE 96-98 %
ARSENIC 92-96 %
CALCIUM 94-98 %
MAGNESIUM 94-98 %
POTASSIUM 85-95 %
NICKEL 96-98 %
NITRATE 60-75 %
FLUORIDE 85-92 %
IRON 94-98 %
MANGANESE 94-98 %
ZINC 95-98 %
CADMIUM 95-98 %
MERCURY 95-98 %
BARIUM 95-98 %
SELENIUM 94-96 %
CYANIDE 84-92 %
PHOSPHATE 96-98 %
CHLORIDE 85-92 %
WATER SUPPLY REQUIREMENTS:
TYPICAL REJECTION OF A REVERSE OSMOSIS MEMBRANE
TEMPERATURE 8-27° C
HARDNESS < 20 PPM
RESIDUAL CHLORINE 0 PPM
TDS < 1000 PPM
pH 5 to 6
IRON < 0.01
SILICA < 10 PPM
MANGANESE < 0.05 PPM
INLET PRESSURE 30 - 60 PSI
II.- SYSTEM COMPONENTS
1. PREFILTER PRESSURE GAUGE: Glycerin lled pressure gauge
(0-100 psi). Standard on all units and is located on the front of the
panel.This gauge measures the water pressure in PSI at the outlet
of the pre-lter, a minimum pressure of 30 PSI is recommended.
2. SYSTEM PRESSURE GAUGE: Glycerin lled pressure gauge
(0-300 psi). Standard on all units. Located in front of the panel and
indicates the pump pressure discharge. This gauge measures the
pressure of water in PSI which is applied through the membrane.
(Maximum recommended operating pressure is 180 - 200 PSI,
depending on the type of membrane).
The operating pressure of the system can be adjusted by
regulating these combined valves:
- Turning waste valve handle to the right the pressure increases;
turning the valve handle to the left pressure will decrease.
- By adjusting the recirculation valve located next to the waste
valve above.
- Turn right to increase pressure and close recirculation flow
or turn the handle to the left to decrease pressure and open
recirculation ow.
3. CONCENTRATE WATER FLOWMETER (WASTE): Located on
the front of the panel, this meter is calibrated in gallons per
minute. Its purpose is to measure the amount of waste water that
the system is producing.
4. PRODUCT WATER FLOWMETER (PERMEATE): Located on
the front panel, its purpose is to measure the amount of product
water in gallons per minute.
5. REVERSE OSMOSIS MODULE: It consists of a membrane
housing and the membrane. The assembly is placed horizontal
on IXC- 850 model.
6. WASTE VALVE: This valve is located on the front panel. Its
purpose is to restrict the ow of concentrated water leaving the
module, it creates the necessary pressure inside the module so
that water is forced into the membrane creating the Reverse
Osmosis eect.
Turning the valve knob will control the ratio of water discharged/
water produced.
- Turning clockwise will increase pressure inside of the module and
reduce the amount of waste water.
- Turning counterclockwise will decrease pressure within the
module and increase the amount of waste water.
CAUTION! DO NOT CLOSE THIS VALVE COMPLETELY.

Page 7 of 20
TRITTON IXC | P.O. Box 2235 Chino Hills, CA 91709 • USA
WATER PURIFICATION SYSTEM
SERIES IXC-850
CAUTION! KEEP IN MIND THE RECOVERY PRODUCT/
REJECTION SUGGESTED BY YOUR DEALER BASED
ON WATER ANALYSIS DONE.
CAUTION! WASTE VALVE SHOULD NEVER BE
COMPLETELY SHUT.
WARNING! DO NOT EXCEED THE RECOMMENDED
PRESSURE OF MEMBRANE PARAMETERS.
7. RECIRCULATION VALVE: This valve is located on the upper
front panel. Its propose is to adjust the amount of waste water
that recirculates into the feed water of the system. It is used to
refine and adjust pump pressure. You should be cautious of
the incoming waters charecteristics, not to exceed the rate
of salinization with imbedded tendency such as calcium,
magnesium, silica and avoid membrane fouling problems.
8. PRE-FILTER: This filter is a 5-micron pre-filter. It is used to
remove any particles that may have passed through pre-
treatment or released by pretreatment materials. After this
sediment filter there is a second filtration stage, a 5-micron
carbon block filter. If the cartridge is dirty it can cause
pressure loss.
9. HIGH PRESSURE PUMP: This creates high pressure for
proper Reverse Osmosis operation. The pressure of the system
is adjusted by the waste valve and the recirculation valve.
Additionally, if necessary, this pump has a pressure increase
screw at the top of the pump, the pressure increases by turning
the screw to the right and the pressure decreases by loosening
the screw to the left. This screw is already adjusted when the
system has been factory tested.
CAUTION! NEVER USE THE PUMP WITHOUT WATER.
10. CONTROL BOX: The Reverse Osmosis system is designed to
be automatically operated by an electronic controller.The EC-100
controller monitors the operation parameters of the system and
sends continuous information to the screen.
In addition, the system has security features integrated into its
design to protect components and continuously monitor the
quality of product water produced.
Pump Motor overload - Amperage surges are addressed by a
thermal relay located on the motor contactor installed for the
high-pressure pump.
Start Timer delay - The start delay or pump start delay is
10 seconds. This helps detect potential problems with the
solenoid valve or voltage spikes.
Low Pressure Switch- Protects the high-pressure pump to not
operate without water, detects no or low pressure in the system
and immediately shuts down the system and sends an alarm to
the screen. Low pressure switch is activated at 10 PSI.
Product Water Level Connections in the Storage Tank -
Option A: When using an atmospheric tank, a High Level Switch
( provided with the system ) is used. Option B: When using a
pressurized tank it is required to use a Cut Switch as if it were a
stop and start signal of a jet pump, it is recommended to use a
range of 20-40 psi. (See page 15)
Product Water Quality Sensor - The system has an integrated
TDS sensor for monitoring water quality and is constantly
visible on the control screen. The TDS sensor can be read in PPM
and can be set to trigger an alarm if water quality is abnormal.
11. INLET SOLENOID VALVE: Normally closed solenoid valve
(NC). This valve is located on the feed side of the pressure pump.
Its purpose is to stop the water supply when the unit is not
operating. If the power fails, this valve will close.
NOTICE: NEVER USE THIS FILTER AS THE ONLY WAY
OF PRETREATMENT FOR YOUR REVERSE
OSMOSIS SYSTEM.
Identifying System Components

Page 8 of 20 TRITTON IXC | P.O. Box 2235 Chino Hills, CA 91709 • USA
WATER PURIFICATION SYSTEM
SERIES IXC-850
III. PRE INSTALLATION REFERENCES
Inlet Feed Water - enters through the pre-filter housing.
The housing connection is 3/8”using a flexible tubing supplied
with the system and is located on the rst prelter.
The system has 4 stages of purification:
Stage 1 - Sediment Prelter:
- (1) Sediments 2.5” x 10”, 5 MIC, Polyspun (SDC-25-1005)
Hydronix Water Technology
Stage 2 - Carbon Block Prelter:
- (1) Carbon Block 2.5” x 10”, 5 MIC (CB - 25 -1005)
Hydronix Water Technology
Stage 3 - Membrane:
-(1) Membrane 4” x 21”- Rejection of salts of 95 -98%
Hydron Membrane Technology (HLP-4021)
Stage 4 - Postlter:
- (1) Carbon Block 2.5” x 10”, 5 MIC (CB-25-1005)
Hydronix Water Technology
Outlet Product Water - On model IXC-850 system, the permeate
water output exits through the product water flow meter,
it is fed to an activated carbon Postfilter. The location of the
product water is at the outlet of the activated carbon post-lter.
Outlet Waste Water - On model IXC- 8 50, waste water or
concentrate exits the reject water owmeter through the back
of the system. The output connection is located at the rear of
the equipment and a ¼” tube is connected.
Control Box Power and Voltage Connections - Model IXC-850
is supplied with standard 120 volts, single phase. All systems
must be installed according to local regulations.
Switch and Product Water Level Connections in the Storage
Tank - The cable connections for the liquid level switch are
located directly on the back side of the electrical control box.
The two wires are connected together with the level switch
cables. When the switch is closed, the Reverse Osmosis system
is switched on. When the switch is open the Reverse Osmosis
system is switched o.
IV. REVERSE OSMOSIS SYSTEM INSTALLATION
INSTALL FOLLOWING THESE STEPS:
1. Choose a place that is covered and has enough space for
the system. The location should also have feed water, electricity
and a specied area for drainage. It is not recommended to install
the system in an area exposed to the elements. Start by connecting
all water connections to the system and its pre-treatment.
2. Install the filter inside the housing or make sure it’s inside
the housing prior to start-up.
3. Install the membrane(s) in the membrane housing(s). The
membrane housings have an arrow indicating the direction
of ow. The seal of the membrane should always be installed
in the same direction as the inlet water. (See diagram below,
chapter V of this manual).
4. Open the recycle and rejection valves completely.
5. Make all electrical installations including the storage water
tank level switch. Make sure the system is connected to an
independent designated main breaker.
V. MEMBRANE INSTALLATION
- To insert the membranes into the membrane housing, It is
recommended to only remove a cap where the water inlet
is fed, there is an arrow indicating the feed ow, instead of
disconnecting the quick connectors and high pressure tubing.
- When installing the membrane you have to make sure of
which position the arrow is pointing (this indicates how the ow
should be directed according to the design of the System), it also
indicates in which position the o-ring of the brine seal is located
to feed the membrane.
*Note the direction of the membrane seal in the following diagram.
IT IS EXTREMELY IMPORTANT TO MAKE SURE YOU
KNOW ALL REGULATIONS PERTAINING TO LOCAL,
BUILDING, ELECTRICAL AND PLUMBING PARAMETERS
OF THE SITE WHERE YOU ARE INSTALLING THE SYSTEM.
ALWAYS FOLLOW SAFETY PROCEDURES WHEN
INSTALLING THE UNIT.
MEMBRANE SEAL SHOULD ALWAYS BE INSTALLED
IN THE SAME DIRECTION AS THE FLOW OF
INCOMING WATER.
Pre Installation References

Page 9 of 20
TRITTON IXC | P.O. Box 2235 Chino Hills, CA 91709 • USA
WATER PURIFICATION SYSTEM
SERIES IXC-850
VI. PROGRAMMING THE EC100 CONTROLLER
NAVIGATION AND PROGRAMMING MENU:
SET key, is access to settings mode.
UP key increases the setting values.
DOWN key decreases the setting values.
Main screen: Displays the operating status:
FLUSH (Activated) - Purges at low pressure (Valid on systems
with Fast Flush option) Does not apply for model IXC-850.
LOW - Indicates that the system is protected by low pressure
and is off (stand by) until there is sufficient inlet pressure to
restore system operation.
FULL-Indicates that the system is in standby as the stop signal
was received by high product water level in the storage tank.
TIMER -The time the system has been in continuous operation.
The Timer on the screen changes under dierent cycles of time,
at the beginning it shows (minutes: seconds) and later when it
reaches one hour changes to (hour: minute).
When the system is in (Stand by), the display will show the total
accumulated time that has been operating after 9999 hr the timer
will start a new cycle starting from scratch again.
- At initial start-up, the system counts in seconds until it reaches
minutes and later to hours as in the example below.
By default the controller provides a 10 second delay in start-up
of the system when you place the selector switch in AUTO for
double electrical protection of the system.
TDS - Registers the quality of the product water by measuring
the total dissolved solids in PPM units.
CONTROLLER PROGRAMMING:
The IXC-850 Reverse Osmosis System has already been factory
programmed with pre-set parameters for basic operation,
however if you want to adjust time setting for models pur-
chased with fast integrated ush, then follow these instructions
for adjustment:
1. With the system pluged and selector switch in AUTO, press
and hold down the SET key for 3 seconds to enter the settings
mode until you hear a "Beep" then enter the options menu
to adjust the setting parameters. P1 starts with the UP and
DOWN keys to adjust the parameter as needed. Once com-
plete press the SET key again to pass to the next parameter
(P2) and so on until you make your adjustments up to P6
and then go back to the home screen.
CONTROLLER
EC- 100
00:00
TIMER
000
T.D.S
LOW FULL
MAIN
PUMP
FLUSH
00:0 0
TIMER
000
T.D.S
LOW FULL
MAIN
PUMP
FLUSH
IXC SYSTEMS DO NOT KEEP CONTINUOUS TIME
IF POWER IS LOST OR IF A LOW PRESSURE OR WATER
LEVEL ALERT IS INDICATED AND THE SYSTEM
IS SHUTOFF.
00:59
TIMER
(seconds)
01:00
TIMER
(minutes)
01:10
TIMER
(hours)
IF POWER IS INTERRUPTED OR IF THE SYSTEM IS
SHUTOFF BY A WARNING SWITCH. THE SYSTEM WILL
START FROM ZERO AGAIN.
Programming the EC-100 Controller

Page 10 of 20 TRITTON IXC | P.O. Box 2235 Chino Hills, CA 91709 • USA
WATER PURIFICATION SYSTEM
SERIES IXC-850
INFORMATION DISPLAYED ON SCREEN:
Timer -Indicates the time the system has
been working and starts measuring a range
of time (minutes : seconds), after an hour of
operation this changes its time reference
to: (hour: minute).
You can also view here when the membrane
is in fast flush mode. It will display a count-
down in seconds.
TDS - Shows the quality of product water
in TDS PPM being produced at that time.
LOW - When this appears on the screen,
it indicates low pressure in the system.
FLUSH-When membrane flush is activated,
droplets above the word FLUSH are dis
played. Does not apply to model IXC-850.
MAIN PUMP - This display represents the
high pressure pump of the System
is activated.
FULL -Appears on the screen when a signal
is received that the storage tank is full.
SETTING PARAMETERS:
P1-Time Setting adjustment for the duration of the membrane
fast flush; 15 sec, 30 sec, 45 sec, 60 sec. (Model IXC- 850 does not
have this option).
P2 -Setting for adjusting the start-up delay time to start if the
system receives any signal by the low pressure or high
level switch.
P3 -Select frequency or time between each membrane fast
ush when the system is operating; P3 only used when purchasing
a system with fast ush integrated. IXC-850 does not have this option.
P4 -Select frequency or time between each membrane ush
when the system is in standby; P4 only used when purchasing a
system with fast ush integrated. IXC-850 does not have this option.
P5 -TDS range selection (set point) if you want to send an alarm
signal indicating that water quality has changed; 0 = OFF
(function o), it can be adjusted 10 PPM to 200 PPM. The control
will trigger an alarm indicating that the quality of water changed,
then the alarm will repeat every hour, until you identify and
correct the problem with the TDS.
P6 -Parameter based on the sensitivity setting of the TDS meter.
The lower this parameter the best sensitivity will be for this sensor.
It is suggested to be set to less than 15 PPM as a good option.
The calibration of the sensor should be done with TDS < 15.
The last screen in the parameter setting records the last 5 events
of "non operation" presented by the system and how long it
was off. Up and Down Arrow reads T1, T2, T3, T4 and T5 are
records in the memory of the“non operation”and indicates which
switch was deactivated.
Parameter settings recommended for basic operation:
P1 = 15 P2 = 0 P3 = 0
P4 = 0 P5 = 50 P6 = 15
1:0 0
TIMER
158
T.D.S
LOW
FLUSH
MAIN
PUMP
FULL
Information displayed on screen