Trojan NRX EVO 350 User manual

USER GUIDE
NRX EVO 350
co . mwww.nrx-tele m co
Dit document wordt u aangeboden door TelecomHunter. Dé zakelijke Telecom webshop.
T 088 7463 444 | @ [e-mail] | www.TelecomHunter.nl

1. INSTALLATION
2. OPERATION
2.1 Dialling
2.2 ToneorPulseOption
2.3 MixedModeDialling
2.4 ProgrammingTheMemoryButtons
2.5 MemoryDialling
2.6 Privacy(MutingtheMicrophoneduringConversation)
2.7 ImpedanceMatching
2.8 Modem/DataConnectionSocket
2.9 MessageWaiting
2.10 PauseButton
2.11 RecallFacility
2.12 LastNumberRedial
2.13 AdjustableRingingVolume
2.14 AdjustableRingingTonePitch
2.15 DualHeadsetFacility
2.16 HeadsetAutoAnswer
2.17 Speakerphone/OnHookDialling
2.18 ReceiverVolume
2.19 HeadsetStand(Option)
2.20 HearingAidCompatibility
3. WALL MOUNTING THE UNIT
4. APPROVED USE
5. CE APPROVED
6. NUMBER OF PHONES THAT CAN BE CONNECTED
7. WARRANTY
Contents
1
Number Keypad
MemoryShift Button
Speakerphone/
Headset Button
Ringer/MWI Indicator
Wall Mount Tab
Program Button
Redial/
Pause Button
Mute Button
The layout of your NRX EVO 350
Recall Button
Digital Volume Control
Memory Buttons
Headset Mic
TX Volume
HICOM
Sensitivity
(LOW/HIGH)
HICOM SENS.
LOW / HIGH
HEADSET MIC
TX VOLUME
SP / OHD
Speakerphone/
On Hook Dial
SP / OHD
90V MWI
SW4
Handset
Socket
12
ABC 3
DEF
6
MNO
5
JKL
4
GHI
8
TUV
7
PQRS 9
WXYZ
0
TONE
R
REDIAL/P
Dit document wordt u aangeboden door TelecomHunter. Dé zakelijke Telecom webshop.
T 088 7463 444 | @ [e-mail] | www.TelecomHunter.nl

3
1. INSTALLATION
Connect one end of the coil cord to the handset and the
other end to the socket located in the bottom of the
phone.Replacethehandsettothecradle.
NOTE: You will need to remove the wall mount
brackettoaccessthissocket.
Connect the small plug of the telephone line cord to the
socket at the back of the unit and the other plug to the
telephonesocketatthewall.
NOTE: If the RJ-11 to RJ-11 line cord is used, please
ensure that the Blue plug is connected to the wall
socket.
After connecting the telephone to the line socket, the
handset should be lifted to check dial tone is being
received. If the handset is not lifted, the telephone will
take about 15 seconds to power up during which time
anyincomingcallswillnotringtheunit.
2. OPERATION
2.1 Dialling
Lift the handset and dial the number. The telephone is
Installation & Operation
pre-set at tone mode. To terminate a phone call,
simplyreplacethehandset.
2.2 ToneorPulseOption
Tofindoutwhetheryouareonadigitalexchangethat
accepts tone dialling, locate switch number 1 which
is the TONE/PULSE switch inside the switch
compartment of the unit. First try dialling out with
the switch in the TONE position. If this is
unsuccessful,switchbacktothePULSEposition.
2.3 Mixed Mode dialling (how to switch from
pulsetotoneinmid-call)
Even if your local exchange only allows pulse
dialling, there may still be occasions when you need
tone dialling. For instance, when you call into a
bank's computer system, you may be asked to enter
numbercodes.You can onlydo this if your telephone
sendsouttoneswhenyoupressthekeypad.
The TONE button helps you make change over from
pulsetotonediallinginthemiddleofacall.
What you do: Pulse-dial the telephone numbers
2
Operation
you require. When you are connected, press the
"TONE" button
What you do: Dial the rest of the number sequence.
What you hear: Each number you dial emits a tone.
When the handset is replaced, the unit goes back to
pulse dialling.
2.4 ProgrammingMemoryButtons
There are 20 memory locations on the NRX EVO 350,
which can be used to store your frequently used or
important telephone numbers. The following is an
exampleofstoringanumberinoneofthelocations:-
1. Lift the handset or press the ‘SPEAKER/HEADSET’
buttononce.
2.Pressthe‘PROGRAM’button.
3.Enterthetelephonenumberforstoring.
4.Pressthe‘PROGRAM’button.
5. Select one of the direct memory locations for storing
thenumber atthatlocation (Usetheshiftbuttontoaccess
locations11to20).
5. Repeat steps 2 to 4 for successively storing more than
one telephone number. When all numbers have been
storedreplacethehandset.
The memory button programming can be enabled
and disabled by switch number 3 (SW3) inside the
switchcompartmentoftheunit.
2.5 MemoryDialling
To dial a telephone number that has been stored in
oneofthedirectmemorylocations:-
1. Lift the handset or press the ‘SPEAKER/
HEADSET’button.
2. When you hear the dial tone, press one of the
memory location buttons for dialling from that
memory (Use the shift button to access locations 11
to20).
2.6 Privacy (Muting the Microphone during
Conversation)
Duringa telephone conversation,youmayswitchoff
the microphone in the handset by pressing the Mute
button on the telephone base. The mute LED will be
lighted to indicate that the microphone is muted and
theparty,onthe other endof thetelephone linein not
able to hear your conversation. Press the Mute
button again to release the Mute function and the
LEDwillbeoff.
12
ABC 3
DEF
6
MNO
5
JKL
4
GHI
8
TUV
7
PQRS 9
WXYZ
0
Dit document wordt u aangeboden door TelecomHunter. Dé zakelijke Telecom webshop.
T 088 7463 444 | @ [e-mail] | www.TelecomHunter.nl

5
Alternatively, you may also press the Mute button on
the handset. As long as the handset Mute button is
pressed, the microphone mute function is activated.
Releasing the handset Mute button will re-enable the
microphoneforconservation.
In a office environment where for security reasons, a
'Push To Talk' facility is required, the handset button
can converted by switching a small micro switch
located in the compartment directly above the handset
button.
2.7 ImpedanceMatching
The Impedance Matching switch (SW5) inside the
battery compartment allows the NRX EVO 350 to be
connected to different types of PABXs. There are 3
positions for this switch. The default setting is
compatible to the BT's PSTN network, for matching
other PABXs, make a phone call and slide the switch at
different locations and find the position where the
soundonthereceiverisatbestquality.
2.8 Modem/DataConnectionSocket
The NRX EVO 350 has two (2) sockets marked
‘MODEM’,whichallowstheusertoconnectanextra
Operation
telephone, modem or fax machine to the telephone
line. These sockets are located at the back of the base
cabinet. Only equipment complying with EN 60950
andintendedforconnectiontothetelephonenetwork
shouldbeconnectedtotheseports.
2.9 MessageWaiting
The NRX EVO 350 has built in message waiting
indicators that are compatible with most types of
PABX with such a facility. Different types of
message waiting signal can be programmed into the
telephoneusingthefollowingprocedure:
90VDC-LiftHandsetthenenter:
[PROGRAM][REDIAL][0][PROGRAM][*]
The telephone is supplied set to the default setting of
MWI - 90VDC. The SW4 '90VMWI' switch located
in the switch compartment should always be set to
ONforallMWIoptions.
POLARITYREVERSAL-Lifthandsetthenenter:
[PROGRAM][REDIAL][1][PROGRAM][*]
Tosetlineconfiguration-LiftHandsetthenenter:
[PROGRAM][REDIAL][0000][REDIAL][[n][#]
4
Operation
n=0 - B Line is low
n=1 - B Line is high
HIPATH/HICOM - Lift handset then enter:
[PROGRAM] [REDIAL] [3] [PROGRAM] [*]
Also switch Hicom Sensitivity switch on the base of
the telephone to left ‘Low’. At all other times this
should be switch to the right ‘High’.
MD 110 - Lift handset then enter:
[PROGRAM] [REDIAL] [4] [PROGRAM] [*]
AT & T/ALCATEL - Lift handset then enter:
[PROGRAM] [REDIAL] [5] [PROGRAM] [*]
2.10 Pause Button
If the NRX EVO 350 is being connected to a PABX
systemwhich requires thediallingof an additionaldigit
(mostcommonly digit"9"),apause mayberequired for
accessing the external telephone line. The Pause key
may be used for providing the pause period of about 2
seconds waiting for this dial tone after the first digit has
been dialled. This will be stored in the Last Number
Redial memory and be automatically inserted in the
numberwhenthe'REDIAL’buttonisused.
2.11RecallFacility
The NRX EVO 350 has a Recall facility which is
used to access network/PBX services. The Recall
facility can be configured for either ‘Earth Recall’or
‘Timed Break Recall (TBR)’using switch number 2
locatedintheswitchcompartment.
The TBR timing can be adjusted by the following
procedure.
Lifthandsetthenenter:
[PROGRAM][REDIAL][n][PROGRAM][RECALL]
NOTE: TBR Timing can be set by altering the value
ofn. n=1(100ms) n=2(200ms)etc.upto600ms
Thetelephonedefaultsettingisn=1(TBR100ms).
2.12 LastNumberRedial
If you dial a number and find it is engaged or there is
no reply, replace the handset. The number will be
retained in the memory until you dial a different
number.
Whattodo: Liftthehandset
Pressthe'REDIAL’button
PAUSE
Dit document wordt u aangeboden door TelecomHunter. Dé zakelijke Telecom webshop.
T 088 7463 444 | @ [e-mail] | www.TelecomHunter.nl

7
2.13AdjustableRingingVolume
On the right of the unit is a switch, this adjusts the
ringing volume of incoming calls. From left to right it
has three positions: low, medium and high. Move the
switch to the position you require. In addition to the
ringingtonethereisaRingIndicatorLampontheunit
that will flash when the telephone is ringing as a visual
indication. The Ringer Switch does not control this
RingIndicatorLamp.
2.14 AdjustableRingingTonePitch
Ontherightoftheunit,thereisalsoaswitchthatadjusts
the ringing pitch of incoming calls. From left to right it
has three positions: low, medium and high. Move the
switchtothepositionyourequire.
2.15 DualHeadsetFacility
The NRX EVO 350 comes fitted with two headset
ports. These are located on the left side of the cabinet
and allow a supervisor headset to also be connect to the
phonefortrainingormonitoringpurposesifrequired.
Operation
The ‘SPEAKER/HEADSET’ button enables you to
use the telephone without lifting the handset.
Connect a headset and by simply pressing the
‘SPEAKER/HEADSET’ button once, you will be
connected to the line. Pressing the
‘SPEAKER/HEADSET’ button again will
disconnectthetelephonelineandterminatethecall.
During a headset (handsfree) conversation, lifting
the handset will switch the unit to the handset mode.
The headset will be disabled and the handset should
be used for conversation instead. The headset mode
will be activated again by pressing the ‘SPEAKER /
HEADSET’buttonandreplacingthehandset.
The NRX EVO 350 is designed to work with a wide
variety of different headsets. The headset
microphone sensitivity can be adjusted via a rotary
controllocatedonthebaseoftheunit.
2.16 HeadsetAutoAnswer
TheNRXEVO350hasanautoanswerfacilitywhich
canbeactivatedbyswitchSW6locatedinthebase of
theunit. Whenthisswitchissettoonandaheadsetis
connected, the phone will automatically answer any
newcallsandconnectthemtotheheadset.
6
Operation
2.17 Speakerphone/OnHookDialling
The 'SPEAKER/HEADSET' button allows the user to
operate the telephone without lifting the handset. Press
the 'SPEAKER/HEADSET’ button once, then operate
the telephone as normal. Communication with the
party at the other end of the telephone line is possible
using the built in Microphone and Speaker. It is
possible to switch from Handset to Speaker during a
call, by pressing the 'SPEAKER/HEADSET' button
thenreplacingthehandset.
The speakerphone microphone can be disabled by a
switch located on the base of the telephone. Switching
this to ‘OHD’ will allow the user to dial a number by
pressing the ‘SPEAKER/HEADSET’ button but the
handset will need to be used once the call has been
connected.
NOTE: Speakerphone/OHD can only be used when a
headsetisnotconnectedtothetelephone.
2.18 ReceiverVolume
It is possible to adjust the receiver volume on the
telephone handset by pressing the volume
buttons.
2.19HeadsetStand(Option)
The NRX EVO 350 is fitted with a headset stand
socketat thebackof thetelephone. AnoptionalNRX
EVOHeadset stand canbepurchased that whenfitted
not only provides a convenient place to store your
headset, but also gives light indication of when the
telephoneisringingand‘InUse’.
2.20 Hear-aidcompatibility
Thehandsetreceiverishearingaidcompatible.
3. WALL-MOUNTINGTHEUNIT
The NRX EVO 350 can be wall mounted using the
wallmountbracketinstalledonthebottomoftheunit.
Dismount the wall mount bracket from the unit.
- Placing the wall mount bracket on the required
position on the wall
- Drill two holes on the wall according to the
distance as marked by two mounting holes.
- Install the two screws supplied with the unit in the
wall.
- Re-install the wall mount bracket to the bottom
cabinet for the wall mount position.
- Position the wall mount slots on the bracket of the
Dit document wordt u aangeboden door TelecomHunter. Dé zakelijke Telecom webshop.
T 088 7463 444 | @ [e-mail] | www.TelecomHunter.nl

9
unit over the two screws on the wall. Pull down and
lock into place.
- Beneath the earpiece section of the cradle you will
find a small tab. Pull this up to form the hook for the
handset.
- When you are on the telephone, you sometimes
need to put the handset down for a moment. There is
a special hook at the back (top) of the unit so that you
can hang the handset on the unit, when it is wall-
mounted, without terminating the call.
If you wish to increase the angle of the telephone
when used on a desk, the wall mount bracket can also
be fitted and used for this purpose.
4. APPROVED USE
The NRX EVO 350 can be connected to the Public
Switched Telephone Network (PSTN) and compatible
to PABX's but not connected in the following
manner: -
1. As an extension to a payphone.
2. On shared service line or 1+1 carrier system.
Network Compatibility
The NRX EVO 350 has been approved persuant to
Warranty
Commission Decision 1999/303/EC for pan-
European connection to the public switched
telephone network (PSTN). However, due to
differences between the individual PSTNs provided
for in different countries, the approval does not, of
itself, give an unconditional assurance of
successful operation on every PSTN network
termination point.
In the event of problems you should contact your
equipment supplier in the first instance.
5. CE APPROVED
This unit has been EMC tested and meets the
requirements with respect to EN50081-1 emissions
and EN50082-1 immunity.
6. THE NUMBER OF TELEPHONES THAT
MAY BE CONNECTED
If you connect too many telephones to your line they
may not ring correctly. To determine the number of
telephones that can be satisfactorily connected to
yourline, addtogethertheringer equivalentnumbers
(RENs) of all the equipment you wish to connect. If
this number exceeds four, your telephones may not
8
Warranty
ring.Your NRXEVO 350 telephonehas an REN ofone
(1). BT telephones have an REN of one unless
otherwisemarked.
7. WARRANTY
Trojan Telecom have built the NRX EVO 350 telephone to a
high standard. Our warranty reflects our belief that during
it’s working life you should not experience any mechanical
failures.
However, on the rare occasion a breakdown occurs, within
the warranty period, Trojan Telecom will at all times use a
sensibleand supportive attitudetowards warrantablereturns,
workingwithyouinidentifying‘nofaultfound’.
The following terms and conditions apply:
1) Where we find a genuine warranty failure, Trojan
Telecom will replace the faulty instrument with a one-for-
one replacement.
2) It is the responsibility of the user to return the faulty
telephone to Trojan Telecom. We ask you to cover this
cost and we will return your replacement telephone at our
expense.
3) We reserve the right to repair the faulty item or replace
it with a similar telephone of the same make.
4) Discontinued models under warranty will be replaced
with a similar or more featured telephone.
5) We reserve the right to charge for items considered to be
chargeable under fair wear and tear.
6) User misuse or any modification carried out to the NRX
EVO telephone by the customer is not considered a
manufacturing fault or component defect. Therefore it is
not covered by the warranty.
7) Accidental damage such as liquid spillage or user
damage will not be covered under the terms of the
warranty.
8) When returning the telephone please ensure you fully
complete the returns authorisation form, failure to do so
could cause you unnecessary delay.
The terms of this warranty do not effect your statutory
rights.
Warranty applies to UK customers only
Faulty units should be returned to our service centre at the
following address.
SERVISCOMM
UNIT 2
RED BARNES WAY
McMullen Road
Darlington
DL1 2RR
UK
Dit document wordt u aangeboden door TelecomHunter. Dé zakelijke Telecom webshop.
T 088 7463 444 | @ [e-mail] | www.TelecomHunter.nl

REF: NRXEVO350190308
Ist Floor
Amphenol Complex
Thanet Way
Whitstable
Kent
CT5 3JF
ENGLAND
Tel: (+44) (0)1227 275357 Fax: (+44) (0)1227 272932
e-mail: [email protected]
Dit document wordt u aangeboden door TelecomHunter. Dé zakelijke Telecom webshop.
T 088 7463 444 | @ [e-mail] | www.TelecomHunter.nl