
EN 12
Operating manual – local air conditioner PAC 3500 E
Errors and faults
The device has been checked for proper functioning several
times during production. If malfunctions occur nonetheless,
check the device according to the following list.
The device does not start:
• Check the power connection.
• Check the power cable and mains plug for damages.
• Check the fuse (home).
• Observe the operating temperature according to the
Technical data chapter.
• Check the filling level of the condensation tank and empty
it, if necessary. The FL indication must not be shown on
the segment display(29).
• Wait for 10minutes before restarting the device. If the
device is not starting, have the electrics checked by a
specialist company or by Trotec.
The device works with reduced or no cooling capacity:
• Check whether cooling mode is selected.
• Check the proper fit of the exhaust air hose. In case of
kinks, bends or blockage in the hose, exhaust air cannot
be discharged. Clear the way for the exhaust air.
• Check the position of the ventilation flaps. They should be
opened to the maximum.
• Check the air filter(s) for dirt. If necessary, clean or replace
the air filter(s).
• Check the minimum distance to walls or other objects.
Position the device a little more in the room's centre, if
required.
• Check whether there are opened windows and/or doors of
the room. Close these, if any. The window for the exhaust
air hose has to remain open nonetheless.
• Check the temperature setting at the device. Reduce the
set temperature if it is higher than the room temperature.
The device is loud or vibrates:
• Check whether the device is set up in a stable and upright
position.
Condensate is leaking:
• Check the device for leaks.
The compressor does not start:
• Check whether the overheating protection of the
compressor has tripped. Disconnect the device from the
mains and let it cool down for approx. 10minutes before
reconnecting it.
• The compressor has a built-in protective function. After
switch-off, a restart of the compressor is delayed for
3minutes.
• In dehumidification mode, the compressor only starts at a
room temperature of≥15°C.
The device gets very warm, is loud or loses power:
• Check the air inlets and air filter for dirt. Remove external
dirt.
• From the outside, check the device for dirt (see chapter
Maintenance). If the inside of the device is dirty, have it
cleaned by a specialist company for cooling and air-
conditioning or by Trotec.
The device does not respond to the infrared remote control:
• Check whether the distance between remote control and
device is too large and reduce it, if necessary.
• Make sure there are no obstacles, such as furniture or
walls, between the device and the remote control. Ensure
visual contact between device and remote control.
• Check the charging status of the batteries and change
them, if required.
• If the batteries have only just been changed, check them
for correct polarity and change them if required.
Note:
Wait for at least 3 minutes after maintenance and repair work.
Only then switch the device back on.
Your device still does not operate correctly after these
checks?
Please contact the customer service. If necessary, bring the
device to a specialist company for cooling and air-conditioning
or to Trotec for repair.
Error codes
The following error codes can be displayed:
Error code Cause Remedy
FL Condensation tank full Discharge condensate (manual
draining) according to the
Maintenance chapter.
E1 Defective exhaust air
temperature sensor
Disconnect the device briefly from
the mains.
Should the error still be displayed
after the restart, please contact
the customer service.
E2 Defective room
temperature sensor
Disconnect the device briefly from
the mains.
Should the error still be displayed
after the restart, please contact
the customer service.