TRU-TURF PTY. LTD. WARRANTY TERMS &
CONDITIONS
Universal Conditions
Tru-Turf Pty. Ltd. (Tru-Turf) will repair or replace any item or part
of a Tru-Turf Golf Greens Roller (unless OEM supplied) that is
defecti e in workmanship or material for a period of twenty
four (24) months or unless otherwise stated, from the date
of deli ery of the new product to the original end user. Items
identified as warrantable will be repaired or replaced by an
appro ed Tru-Turf Dealer.
Products Protected By This Warranty
This Warranty relates to the following products manufactured
by Tru-Turf:-
GR11000C; GR11000D; RS48-11C/D; R52-11T; R52-11TC and
R52-ELT Golf Greens Rollers; TR66 Triplex Roll ‘n’ Spike Heads
and Triplex Mower attachment hardware; SR72 Fairway and
Sports Field Roller;
MT5000-1, MT5000-2 and MT5000-3 Totes are co ered for a
period of twelve (12) months.
Ensure that you the owner or the Dealer has lodged the
completed Warranty Registration and Inspection Report Form
applicable to your unit and that it has been returned to Tru-Turf
for registration.
Parts Warranted by EM Suppliers to Tru-Turf:
Specific component parts supplied to Tru-Turf Pty. Ltd. by OEM
suppliers are co ered by that supplier’s Warranty. These parts
and components include Eaton Transmissions, Honda Engines,
Se con Controllers, Falk Gearboxes and Electric Motors. nly
Tru-Turf manufactured parts qualify for the twenty four
(24) month warranty.
Normal Wear and Tear
Tru-Turf will not repair or replace parts that are subject to
normal wear and tear and or that are subject to regular
maintenance inter als as specified in the product Operator’s
Manual. These parts include, but are not limited to, oils, filters,
tyres, shafts, bearings, blades, spikers, slicers, brakes, belts,
hoses, spark plugs, dri e chains, sprockets, dri e rollers &
smoothing rollers.
ther Items Not Covered By This Warranty
Tru-Turf will not repair or replace any item that has been
damaged by accident, lack of reasonable care and protection
or lack of suitable storage.
Tru-Turf will not warrant parts that ha e been altered or
modified, nor aftermarket parts fitted without written Tru-Turf
appro al. Tru-Turf will not warrant used parts that are installed
in place of failed parts.
Tru-Turf will not warrant parts that ha e not been installed by
an appro ed Tru-Turf dealer, nor will Tru-Turf warrant parts that
ha e not been maintained per the Operator’s Manual.
The product is to be made a ailable for Warranty repairs at the
appro ed Tru-Turf dealer’s premises or by arrangement with
the appro ed dealer.
Ser ice calls, o ertime-labour rates and freight costs related to
the return of the faulty product to Tru-Turf or its agents are not
included.
Tru-Turf shall not be liable for any consequential loss, damage
or costs incurred by or incidental to the failure of any new part
supplied with the original purchase or any new part supplied
as a replacement for any failed part.
Ensure that you the owner or the Dealer has lodged the
completed Warranty Registration and Inspection Report Form
applicable to your unit and that it has been returned to Tru-Turf
for registration. This record must be referred to along with the
reasons why the purchaser belie es that the product or a part
is defecti e in the categories of faulty material or workmanship.
Acceptance or rejection of the Warranty Claim is entirely at the
discretion of Tru-Turf or their OEM Suppliers who warrant their
own part/s.
No person or organisation has the authority to modify the
terms or conditions or limitations of this Warranty without the
written consent of Tru-Turf.
The Warranty Registration and Inspection Report Form along
with the TRU-TURF Pty. Ltd. Warranty Terms & Conditions
statement are a ailable for iewing, download or printing as a
ready reference by simply clicking the link pro ided on our
website below.
The Warranty Registration and Inspection Report
Form must be signed by both the Dealer Rep and
the Customer and returned or any warranty
claim/s will be denied.
TRU-TURF Pty. Ltd. Warranty Terms &
Conditions
Warranty Registration and Inspection Report
Form
TRU-TURF Pty. Ltd. Unit 2, 56
Export Drive, Molendinar, Queensland
4214 Australia
T: +617 5594 7199 F: +617 5571 5493 E:
sales@truturf.com W:
www.truturf.com
