True RESIDENTIAL TR-30RBF User manual

TEC_TM_236 REV. A_EN 09/07/2023 TR-30RBF INSTALL MANUAL
PRESERVE THE MOMENT®
TRUE RESIDENTIAL®
30 INCH BUILT-IN BOTTOM FREEZER
INSTALL GUIDE & USER’S MANUAL

TEC_TM_236 REV. A_EN
09/07/2023TRUE RESIDENTIAL®
INSTALLATION CHECKLIST
To ensure no part of the installation process has been overlooked, complete the checklist below.
☐Have all packaging materials been removed?
☐Are the anti-tip brackets securely installed and properly engaging the unit?
☐Has the unit been properly leveled? Do all leveling legs touch the floor?
☐Is the kickplate installed?
☐Is the doorstop being installed (if needed)?
☐Does the customer understand the unit’s operation?
☐Has the customer been given the key and literature package?
☐Have all stainless steel surfaces been inspected for imperfections?*
☐Is the unit operating correctly? If not, is the unit plugged in? Is the control turned on?
*To be completed by either an installer with the customer or an authorized True dealer upon
completion of installation. Stainless steel doors, handles, and shelves are covered by a
limited 30-day warranty for cosmetic defects.
THANK YOU
FOR YOUR PURCHASE

TEC_TM_236 REV. A_EN 09/07/2023 Page 3 of 56
TR-30RBF INSTALL MANUAL
TABLE OF CONTENTS
NOTE: AS WE STRIVE FOR CONTINUOUS IMPROVEMENTS, FEATURES AND SPECIFICATIONS
ARE SUBJECT TO CHANGE WITHOUT NOTICE.
SAFETY INFORMATION & OWNERSHIP
REFRIGERANT SAFETY & WARNING
INFORMATION 6
BASIC SAFETY & WARNING PRECAUTIONS 6
APPLIANCE DISPOSAL WARNING 7
OWNERSHIP 8
NOTICE TO CUSTOMER 8
REGISTER YOUR PRODUCT 8
SERIAL LABEL LOCATION 8
APPLIANCE LOCATION 8
CONTACT INFORMATION 8
SITE PREPARATION
ROUGH OPENINGS & PLAN VIEWS 10
ANTI-SWEAT FOAM END PANELS 11
DUAL ROUGH OPENING 12
ELECTRICAL SAFETY & INSTALLATION
REQUIREMENTS 13
POWER CORD 14
WATER SUPPLY REQUIREMENTS 15
INSTALLATION
UNCRATING 18
ANTI-TIP BRACKET INSTALLATION 21
LEVELING 22
WATER FILTER INSTALLATION &
PERFORMANCE DATA 23
KICKPLATE INSTALLATION 25
JOINING KIT INSTALLATION 26
APPLIANCE SETUP
DOOR REMOVAL & INSTALLATION 32
REFRIGERATOR STORAGE 33
FREEZER STORAGE 36
ICEMAKER 37
ELECTRONIC CONTROL OPERATION
USER INTERFACE 40
SET POINT MENU 41
ICE MENU 42
MODE MENU 43
SERVICE REPORT 44
LIGHT MENU 45
DOOR AJAR ALARM 46
SHOWROOM MODE 47
SYSTEM NOTIFICATIONS 48
GENERAL MAINTENANCE, CARE &
CLEANING
STAINLESS STEEL CARE & CLEANING 50
WATER FILTER REPLACEMENT 52
CONDENSER COIL CLEANING 53
CONDENSATION 53
HANDLE TIGHTENING 54
SERIAL LABEL LOCATION 54
CONTACT INFORMATION 54
WARRANTY STATEMENT
WARRANTY 55

TEC_TM_236 REV. A_EN
09/07/2023Page 4 of 56 TRUE RESIDENTIAL®
THE TRUE 30RBF
30" BUILT-IN BOTTOM FREEZER
STAINLESS SOLID DOOR
30" BUILT-IN BOTTOM FREEZER
STAINLESS GLASS DOOR
LUXURY REFRIGERATION WITH COMMERCIAL DNA.

PRESERVE THE MOMENT®
TEC_TM_236 REV. A_EN 09/07/2023 Page 5 of 56TR-30RBF INSTALL MANUAL
CONTENTS
REFRIGERANT SAFETY & WARNING INFORMATION
BASIC SAFETY & WARNING PRECAUTIONS
APPLIANCE DISPOSAL WARNING
OWNERSHIP
NOTICE TO CUSTOMER
REGISTER YOUR PRODUCT
SERIAL LABEL LOCATION
APPLIANCE LOCATION
CONTACT INFORMATION

TEC_TM_236 REV. A_EN
09/07/2023
Page 6 of 56 TRUE RESIDENTIAL®
SAFETY INFORMATION AND OWNERSHIP
WARNING! Use this appliance for its
intended purpose as described in this
Installation Manual.
This appliance is to be installed in accordance
with local and federal regulations, as well as Safety
Standard for Refrigeration Systems ANSI/ASHRAE 15.
REFRIGERANT SAFETY & WARNING
INFORMATION
See the serial label inside the appliance for the units
refrigeration type. For Hydrocarbon Refrigeration
(R-600a only), see below:
DANGER! Risk of fire or explosion.
Flammable refrigerant used.
• DO NOT use mechanical devices to
accelerate the defrost process or to
clean.
• DO NOT puncture, pierce, or burn
refrigerant tubing.
• Be aware that refrigerants may not
contain an odor.
• Store the appliance in a room without
continuously operating ignition
sources.
• Follow handling instructions carefully.
• To be repaired only by trained service
personnel.
• Consult repair manual/owner's guide
before attempting to service this
product. All safety precautions must
be followed.
• Dispose of properly in accordance with
local and federal regulations. Follow all
safety precautions.
CAUTION! Keep all ventilation openings
clear of obstruction in the appliance
enclosure or in the structure housing
the appliance.
BASIC SAFETY & WARNING
PRECAUTIONS
• Take care during operation, maintenance or repairs
to avoid cuts or pinching from any part/component
of the appliance.
• Units may pose a tipping hazard while uncrating,
during installation, or when moving the unit.
• Ensure the unit is properly installed and located in
accordance with the Installation Instructions before
use.
• This appliance is not to be used, cleaned or
maintained by persons (including children) with
reduced physical, sensory or mental capabilities or
lack of experience and knowledge, unless they have
been given supervision or instruction.
• DO NOT allow children to play with the appliance
or climb, stand, or hang on the unit’s shelves to
prevent damage to the refrigerator and personal
injury.
• DO NOT touch the cold surfaces in the freezer
compartment when hands are damp or wet. Skin
may stick to these extremely cold surfaces.
• Unplug the refrigerator before cleaning and making
repairs.
• Setting temperature controls to the 0 position or
powering off an electronic control may not remove
power from all components (e.g., light circuits,
perimeter heaters, and evaporator fans).
• DO NOT store or use gasoline, or other flammable
vapors and liquids, in the vicinity of this or any
other appliance.

TEC_TM_236 REV. A_EN 09/07/2023 Page 7 of 56
TR-30RBF INSTALL MANUAL
SAFETY INFORMATION AND OWNERSHIP
APPLIANCE DISPOSAL WARNING
DANGER! RISK OF
CHILD ENTRAPMENT
Child entrapment and suffocation are not problems of
the past. Junked or abandoned refrigerators are still
dangerous, even if they will sit for "just a few days." If
you are getting rid of your old refrigerator, please follow
the instructions below to help prevent accidents.
Before throwing away your old refrigerator or freezer:
• Take off the doors.
• Leave the shelves in place so that children may not
easily climb inside.
DANGER! Risk of fire or explosion.
Flammable insulation and/or refrigerant
used. Dispose of all in accordance with
local and federal regulations. Follow all
safety precautions.
• DO NOT store explosive substances such as aerosol
cans with a flammable propellant in this appliance.
• Keep fingers out of the "pinch point" areas;
clearances between the doors and appliance are
necessarily small; be careful closing doors when
children are in the area.
• DO NOT use electrical appliances inside the food
storage compartments of the units unless the
appliances are of the type recommended by the
manufacturer.
NOTE: ALL SERVICING MUST BE
PERFORMED BY A QUALIFIED TECHNICIAN.

TEC_TM_236 REV. A_EN
09/07/2023
Page 8 of 56 TRUE RESIDENTIAL®
SAFETY INFORMATION AND OWNERSHIP
OWNERSHIP
To ensure that your unit works properly from the
first day, it must be installed properly. We highly
recommend a trained refrigeration mechanic and
electrician install your True equipment. The cost of a
professional installation is money well spent.
Before you start to install your TRUE unit, carefully
inspect it for freight damage. IF DAMAGE IS DISCOVERED,
DO NOT INSTALL THE UNIT OR PUT IT IN SERVICE. Notify
True customer service, and immediately file a claim
with the delivery freight carrier.
TRUE is not responsible for damage incurred during
shipment.
For any questions about installation, please contact
your True dealer or True Residential Technical Service
at 844-746-9423 or TrueResidentialService@TrueMfg.
com. Please have your model and serial number
available.
NOTICE TO CUSTOMER
Loss or spoilage of products in your refrigerator/
freezer is not covered by
warranty. In addition to following
recommended installation
procedures, run the refrigerator/
freezer for 24 hours prior
to usage to verify its proper
operation.
REGISTER YOUR PRODUCT
To qualify for TRUE’s extended
7–12 year parts only sealed
system warranty, you must
register your product* within 12
months of the unit’s installation
date. To register your unit,
complete and submit the form at
https://true-residential.com/product-registration.
For warranty details, please see pg. 55.
SERIAL LABEL LOCATION
The serial label is located on the upper right wall of the
freezer drawer. See fig. 1.
This label contains important information such as
your model name and serial number. Please have this
information on hand when contacting True so we can
better assist you with your service- or parts-related
inquiries.
APPLIANCE LOCATION
This appliance has been tested for IEC to ISO Climate
Class 5 [104°F (40°C) temperature, 40% relative
humidity].
FIG. 1. Serial label location.
CONTACT INFORMATION
CUSTOMER SERVICE
Phone: [phone]
[e-mail]
WARRANTY DEPARTMENT
Phone: [phone]
[e-mail]
SERVICE DEPARTMENT
Phone: [phone]
[e-mail]
* Please note that ice machines do not qualify for this extended
warranty.

PRESERVE THE MOMENT®
TEC_TM_236 REV. A_EN 09/07/2023 Page 9 of 56TR-30RBF INSTALL MANUAL
SITE PREPARATION
SITE PREPARATION
ROUGH OPENING & PLAN VIEWS
ANTI-SWEAT FOAM END PANELS
DUAL ROUGH OPENING
ELECTRICAL SAFETY & INSTALLATION REQUIREMENTS
POWER CORD
WATER SUPPLY REQUIREMENTS

TEC_TM_236 REV. A_EN
09/07/2023
Page 10 of 56 TRUE RESIDENTIAL®
SITE PREPARATION
SITE PREPARATION
Due to the weight of this unit, True recommends
consulting a flooring expert prior to installation.
The flooring beneath the unit should be rated to
support ≥150 lbs/ft2(732.36 kg/m2).
NOTE: IT IS NOT RECOMMENDED TO INSTALL
UNITS SIDE BY SIDE WITH HINGES TOUCHING
EACH OTHER. IF YOU PLAN TO INSTALL
UNITS HINGE-TO-HINGE, YOU MUST HAVE A
MINIMUM 1/4"(6.35 MM) GAP BETWEEN THE
APPLIANCES BEING JOINED HINGE-TO-HINGE.
ROUGH OPENINGS & PLAN VIEWS
TR-30RBF
Flush installation: The front face of the unit is flush
with the surrounding appliances
Proud (standard) Installation: The front face of the
unit extends beyond the surrounding appliances
NOTE: DIMENSIONS MAY VARY BY ± 1/8” (3.175 mm)
Rough Opening Dimensions
Flush Install Proud Install
Width 30 -1/4"
(768.35 mm)
29-1/2"
(749.30 mm)
Depth 25-25/32"
(654.84 mm)
23-25/32"
(604.04 mm)
Height 8 4-1/4"
(2,139.95 mm)
83-3/4"
(2,1127.25 mm)
2" 51mm
8" 203mm
6" 152mm
1 1/2" 38mm
30 1/4" 768mm
FLUSH INSTALL
84 1/4" 2140mm
FLUSH INSTALL
83 3/4"
2127mm
PROUD INSTALL
29 1/2" 749mm
PROUD INSTALL
6" 152mm
2 1/2" 64mm
77" 1956mm
ELECTRICAL AREA
WATER AREA

TEC_TM_236 REV. A_EN 09/07/2023 Page 11 of 56
TR-30RBF INSTALL MANUAL
SITE PREPARATION
30"
762mm
47 29/32"
1217mm
DOOR
HEIGHT
19 21/32"
499mm
DRAWER
HEIGHT
72 5/8"
1845mm
83 15/16"
2132mm
3 15/16"
100mm
30 15/32"
774mm
27 15/16"
710mm
2 17/32"
65mm
25 25/32"
655mm
83 15/32"
2120mm
20 5/8"
524mm
135°
29 5/16"
745mm
23 25/32"
604mm
20 7/8"
530mm
29 15/32"
748mm
31 15/32"
799mm
55 1/4"
1403mm
TR-30RBF-R-SG-A
04/03/23
ERROR!:Part Number
ANTI-SWEAT FOAM END PANELS
When installing two or more True units side-by-side, be sure to install foam pads between the appliances (on each
appliance) to prevent moisture from developing on applications.
True recommends applying a panel to each of the units being joined together. To order foam pads, contact our
parts department at 844-849-6226 or [e-mail].
TR-30RBF PLAN VIEWS

TEC_TM_236 REV. A_EN
09/07/2023
Page 12 of 56 TRUE RESIDENTIAL®
SITE PREPARATION
TR-30RBF / TR-30RBF
Flush installation: The front face of the unit is flush
with the surrounding appliances.
Proud (standard) Installation: The front face of the
unit extends beyond the surrounding appliances.
NOTE: IT IS NOT RECOMMENDED TO INSTALL
UNITS SIDE BY SIDE WITH HINGES TOUCHING
EACH OTHER. IF YOU PLAN TO INSTALL
UNITS HINGE-TO-HINGE, YOU MUST HAVE A
MINIMUM 1/4"(6.35 MM) GAP BETWEEN THE
APPLIANCES BEING JOINED HINGE-TO-HINGE.
Rough Opening Dimensions
Flush Install Proud Install
Width 60-1/4"
(1,530.35 mm)
59-1/4"
(1,504.95 mm)
Depth 25-25/32"
(654.84 mm)
23-25/32"
(604.04 mm)
Height 8 4-1/4"
(2139.95 mm)
83-3/4"
(2,127.25 mm)
NOTE: IF JOINING WITH OR INSTALLING
NEXT TO ANOTHER TRUE COLUMN OR SBS
APPLIANCE, THE TRUE COLUMN OR SBS
APPLIANCE DOOR MUST BE SPECIAL-ORDERED
FOR THE DOOR HANDLES TO ALIGN.
NOTE: DIMENSIONS MAY VARY BY ± 1/8” (3.175 mm)
DUAL ROUGH OPENING
2" 51mm
8" 203mm
6" 152mm
1 1/2" 38mm
6" 152mm
60 1/4" 1530mm
FLUSH INSTALL
59 1/4" 1505mm
PROUD INSTALL
84 1/4" 2140mm
FLUSH INSTALL
83 3/4"
2127mm
PROUD INSTALL
2 1/2" 64mm
77" 1956mm
12" 305mm
30" 762mm
TR-30RBF TR-30RBF

TEC_TM_236 REV. A_EN 09/07/2023 Page 13 of 56
TR-30RBF INSTALL MANUAL
2" 51mm
8" 203mm
6" 152mm
1 1/2" 38mm
30 1/4" 768mm
FLUSH INSTALL
84 1/4" 2140mm
FLUSH INSTALL
83 3/4"
2127mm
PROUD INSTALL
29 1/2" 749mm
PROUD INSTALL
6" 152mm
2 1/2" 64mm
77" 1956mm
ELECTRICAL AREA
WATER AREA
SITE PREPARATION
ELECTRICAL SAFETY
Power Supply: 115VAC, 60hz
Circuit Breaker: 15 Amp
Receptacle: 3-Prong Grounding-Type
• For all built-in models, the electrical supply should
be located within the indicated shaded area shown
in the figure below.
• Be sure to follow the National Electrical Code, as
well as local codes and ordinances, when installing
the receptacle.
• A ground fault circuit interrupter (GFCI) is not
recommended and may cause interruption of
operation.
• The power cord from this appliance is equipped
with a grounding plug which minimizes the
possibility of electric shock hazard.
• The wall outlet and circuit should be checked by a
licensed electrician to be sure the outlet is wired
with the correct polarity and properly grounded.
• If the outlet is a standard 2-prong outlet, it is your
personal responsibility and obligation to have it
replaced with a properly grounded wall outlet.
• DO NOT, under any circumstances, cut or remove
the ground prong from the power cord. For personal
safety, this appliance must be properly grounded.
• The refrigerator/freezer should always be plugged
into a dedicated electrical circuit. This provides
the best performance and prevents building wiring
circuits from overloaded, which could cause a fire
hazard from overheated wires.
• NEVER USE AN ADAPTER PLUG! An
adapter plug alters the original equipment
manufacturer (OEM) plug configuration
when connecting it to a power source.
True will not warranty any refrigerator/
freezer that has been connected to an adapter plug.
• NEVER USE AN EXTENSION CORD! An extension
cord is any component that adds length to the
OEM power cord when connecting it to
a power source. True will not warranty
any refrigerator/freezer that has been
connected to an extension cord.
• Before your new unit is connected to a power
supply, check the incoming voltage. If the recorded
voltage is less than the rated voltage for operation
(+/-5%) and amp rating, correct immediately. Refer
to the serial label for this voltage requirement.
• NEVER unplug your refrigerator/freezer by pulling on
the power cord. Always grip the plug firmly and pull
straight from the outlet.
• When moving the refrigerator/freezer for any reason,
take care to no roll over or damage the power cord.
• Immediately repair or replace all power cords that
have become frayed or otherwise damaged. DO NOT
use a power cord that shows cracks or abrasion
damage along its length or at either end.
• If the supply power cord is damaged, replace it
with OEM components. To avoid hazard, this should
be done by a licensed service provider or similarly
qualified person.
NOTE: DIMENSIONS MAY VARY BY ± 1/8" (3.175 mm)

TEC_TM_236 REV. A_EN
09/07/2023
Page 14 of 56 TRUE RESIDENTIAL®
SITE PREPARATION
POWER CORD
INSTALLATION
Fully seat the power cord into the appliance receptacle
until it locks in position. See fig. 1.
REMOVAL
Depress the red button. See fig. 2.
FIG. 1. Fully insert the power
cord into the receptacle.
FIG. 2. Push the red button to
remove the plug.

TEC_TM_236 REV. A_EN 09/07/2023 Page 15 of 56
TR-30RBF INSTALL MANUAL
SITE PREPARATION
FIG. 1. Water line connection. Fitting included, PEX not included
WATER SUPPLY REQUIREMENTS
The unit comes with 20" (508 mm) of polyethylene
tubing with a 1/4" O.D. push connector for customer
attachment.
Before installing your unit, prepare the water supply
line. Please see plumbing requirements in the
plumbing requirements table.
• Purge the water line prior to final connection to the
unit. This removes any debris present in the line.
• Only connect to a potable water supply!
• Do not connect to a hot water supply!
• Install the water filter before turning on the
water supply to the icemaker. See “Water Filter
Installation” (pg. 24).
• A copper line is not recommended for this
application.
• Check all water line fittings for leaks.
• Tape the supply line to the floor before moving the
unit into its final installation location.
• In the water connection area (see the rough opening
illustration), tape the water line to the floor.
Plumbing Requirements
Water Supply
1/4" PEX tubing (1/4" O.D. lines
and fittings not included
NOTE: Copper line is not
recommended
Flow Rate 0.5 gpm / 1.89 lpm
Operating Pressure 30-100 psi (207-689 kPa)
Incoming Water Temperature 33-100°F (0.6-38°C)
NOTE: DIMENSIONS MAY VARY BY ± 1/8" (3.175 mm)
2" 51mm
8" 203mm
6" 152mm
1 1/2" 38mm
30 1/4" 768mm
FLUSH INSTALL
84 1/4"
2140mm
FLUSH INSTALL
83 3/4"
2127mm
PROUD INSTALL
29 1/2" 749mm
PROUD INSTALL
6" 152mm
2 1/2" 64mm
77" 1956mm
ELECTRICAL AREA
WATER AREA

NOTES
TEC_TM_236 REV. A_EN
09/07/2023Page 16 of 56 TRUE RESIDENTIAL®

PRESERVE THE MOMENT®
TEC_TM_236 REV. A_EN 09/07/2023 Page 17 of 56TR-30RBF INSTALL MANUAL
INSTALLATION
UNCRATING
ANTI-TIP BRACKET INSTALLATION
LEVELING
WATER FILTER INSTALLATION & PERFORMANCE DATA
KICKPLATE INSTALLATION
JOINING KIT INSTALLATION

TEC_TM_236 REV. A_EN
09/07/2023
Page 18 of 56 TRUE RESIDENTIAL®
INSTALLATION
UNCRATING
REQUIRED TOOLS
• Drill or ratchet
• 7/16" Deep well socket
• Cutting Tool
WARNING! TIP OVER HAZARD. Unit poses
a tipping hazard when moving or during
installation. Do not move the unit without
the shipping brackets installed. Do not
remove the appliance from the skid without assistance.
Failure to do so may result in property damage,
personal injury, or death.
NOTE: YOUR APPLIANCE MAY NOT EXACTLY
MATCH FIGURES SHOWN.
PROCEDURE
1. Inspect the skid exterior packaging for visible
damage. See fig. 1. Follow TRUE’s recommended
procedure for accepting deliveries.
2. Remove the exterior packaging. Inspect the unit’s
exterior for visible or cosmetic damage. See figs.
2 and 3
NOTE: DO NOT DISCARD THE KICKPLATE
(SEE FIG. 4). IF MOVING THE UNIT A LONG
DISTANCE (E.G., BETWEEN BUILDINGS
OR ON STAIRS), DO NOT DISCARD THE
EXTERIOR CARDBOARD.
FIG. 1. Inspect the exterior packaging for visible damage.
FIG. 2. Inspect the unit’s exterior for visible damage.
FIG. 3. Be sure to inspect behind the rainshield.
FIG. 4. Packaged kickplate ships tucked under the unit’s front.

TEC_TM_236 REV. A_EN 09/07/2023 Page 19 of 56
TR-30RBF INSTALL MANUAL
INSTALLATION
3. Closely inspect the unit’s interior for damage (e.g.,
scratches by shelving or damage to the door seal).
See fig. 5.
NOTE: DO NOT REMOVE THE INTERIOR
PACKAGING.
4. Move the unit as close as possible to the final
installation location.
NOTE: SECURE THE DOOR BEFORE MOVING
THE UNIT TO ITS FINAL LOCATION (SEE
FIG. 6). REPACKAGE THE UNIT WITH THE
EXTERIOR PACKAGING AS NEEDED BEFORE
MOVING THE UNIT.
5. Unbolt the shipping bracket from the castor
housing. Then, remove the anti-tip bracket.
See figs. 7 and 8.
NOTE: DO NOT DISCARD THE ANTI-TIP
BRACKET.
FIG. 5. Inspect inside the unit for visible damage. Do not remove the
interior packaging.
FIG. 6. Always secure the door closed before moving the appliance.
F I G . 7. Shipping bracket bolt locations.
FIG. 8. Anti-tip bracket shipping bolt locations. Other side not shown.
UNCRATING (CONT.)

TEC_TM_236 REV. A_EN
09/07/2023
Page 20 of 56 TRUE RESIDENTIAL®
INSTALLATION
FIG. 9. Adjustment screw location. Other adjustment screw not shown.
FIG. 10a. With assistance, carefully walk the appliance partially off the
back of the skid.
FIG. 10b. Then, tilt the unit
backward and remove the skid.
FIG. 10c. Carefully guide the
appliance to an upright position.
FIG. 11. Only lift with appliance moving equipment from the SIDES,
NEVER the FRONT or REAR.
shipping bracket
1/4 – 1/2 turn
adjustment screw
UNCRATING (CONT.)
1
2
6. Slightly raise the rear leveling leg rollers. Turn the
front adjustment screw 1/4-1/2 turn clockwise.
See fig. 9.
7. With assistance, pull the unit off the back of the
skid. Then, remove the skid and Carefully guide
the unit to a fully upright position. See figs. 10a,
10b, and 10c.
CAUTION! Only lift with appliance moving
equipment from the unit’s sides, never
the front or rear. See fig. 11. Failure to
do so may result in personal injury or
appliance damage. Do not lift the unit by handles,
doors, or hinges.