True M30 User manual

* Assembly Guide & Warranty Card Included
Revision 110813
M30 & M50
TREADMILL
OWNER’S MANUAL

M30 & M50 TREADMILL OWNERS MANUAL
Truefitness.com / 800.426.6570 / 636.272.7100
IMPORTANT:
All Products shown are prototype. Actual product delivered may vary.
Product specifications, features & software are subject to change without notice.
For the most up to date owner’s manual please visit www.truefitness.com.
For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals
IMPORTANTE:
Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir.
Especificaciones de productos, características y software están sujetas a cambios sin previo aviso.
Para la más actualizada de este manual del propietario, por favor visite www.truefitness.com
Para los documentos en otros idiomas, por favor visite www.truefitness.com/document-library/29/international-manuals
IMPORTANT:
Tous les produits présentés sont prototype. Le produit réel livré peut varier.
Spécifications du produit, caractéristiques et logiciels sont sujettes à modification sans préavis.
Pour la plus à jour le manuel du propriétaire s'il vous plaît visitez www.truefitness.com.
Pour documents dans des langues supplémentaires, veuillez www.truefitness.com/document-library/29/international-manuals de visite
重要提示：
显示所有产品的原型。实际交付的产品可能有所不同
产品规格，功能和软件如有更改，恕不另行通知
迄今为止对于大多数的使用说明书，请访问www.truefitness.com
对于其他语言的文档，请访问www.truefitness.com/document-library/29/international-manuals
:ﻡﺎﻫ ﻊﻳﻣﺟﺕﺎﺟﺗﻧﻣﻟﺍﻲﻫ ﺔﺿﻭﺭﻌﻣﻟﺍﺝﺫﻭﻣﻧﻟﺍ.ﻑﻠﺗﺧﺗ ﺩﻗﻲﻠﻌﻔﻟﺍ ﺞﺗﻧﻣﻟﺍ.ﺎﻬﻣﻳﻠﺳﺗ
ﻭ ،ﺞﺗﻧﻣﻟﺍ ﺕﺎﻔﺻﺍﻭﻣ ﺞﻣﺍﺭﺑﻟﺍﻭ ﺕﺍﺯﻳﻣﻟﺍﺭﻳﻳﻐﺗﻠﻟ ﺔﻠﺑﺎﻗﺭﺎﻌﺷﺇ ﻥﻭﺩ.
ﻟ ﻝﺻﻳ ﺎﻣ ﻡﻅﻌﻣﻥﻵﺍ ﻰﺗﺣﻙﻟﺎﻣﻟﺍ ﻝﻳﻟﺩﺓﺭﺎﻳﺯ ﻰﺟﺭﻳ www.truefitness.com.
ﺕﺍﺩﻧﺗﺳﻣﻠﻟﺕﺎﻐﻟ ﻲﻓﻰﺟﺭﻳ ،ﺔﻳﻓﺎﺿﺇﺓﺭﺎﻳﺯ www.truefitness.com/document-library/29/international-manuals
WICHTIG:
Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren.
Produkt-Spezifikationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern.
In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truefitness.com.
Für Dokumente in weiteren Sprachen finden Sie unter www.truefitness.com/document-library/29/international-manuals
BELANGRIJK:
Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen.
Product specificaties, eigenschappen & software zijn onderhevig aan verandering zonder kennisgeving.
Voor de meest actuele handleiding van de eigenaar kunt u terecht www.truefitness.com.
Voor documenten in andere talen kunt u terecht op www.truefitness.com/document-library/29/international-manuals
ВАЖНО:
Все товары указаны прототипа. Фактический продукт, поставляемый могут отличаться.
Технические характеристики, особенности и программного обеспечения могут быть изменены без предварительного
уведомления.
Для получения самой последней на сегодняшний день руководство по эксплуатации пожалуйста, посетите
www.truefitness.com.
Для документов на другие языки, пожалуйста, посетите www.truefitness.com/document-library/29/international-manuals

M30 & M50 TREADMILL OWNERS MANUAL
Truefitness.com / 800.426.6570 / 636.272.7100
Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service
and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and
residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has
received many awards for its commercial and retail product over the years and remains the benchmark for the industry.
Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used in all its cardio
products, both commercial and residential alike.
The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of
truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are
benefiting from the TRUE experience. Innovation across the full product line has made TRUE successful and is a
trademark of the TRUE heritage. TRUE’s patented Heart Rate Control® technology is just one of the remarkable ways
we deliver simple and superior performance every user can enjoy, and most importantly, use to achieve personal health
and fitness goals.
TRUE strives to perfect biomechanically correct and orthopedically comfortable, functional products. Whether it be the
mesh seat in the recumbent bike, the Soft Step® in the elliptical cross-trainers or the Soft System® in our treadmills, we
deliver the best.
At the heart of our success is the relentless and systematic life testing of both our products and their components. We
have dedicated employees who understand our philosophy is to deliver the best products in the world.
Our goal is not to sell the most cardio products in the world, but to deliver the world’s best premium equipment for our
customers’ health and fitness solutions.
To own a TRUE machine is to be part of an exclusive fitness community that delivers results – your results.
Thank you for becoming a part of the TRUE experience.
TRANSCEND ALL OTHERS!

M30 & M50 TREADMILL OWNERS MANUAL
Truefitness.com / 800.426.6570 / 636.272.7100
TABLE OF CONTENTS:
Chapter 1: Safety Instructions
Safety Instructions 1
Use of Safety Key 4
Space Requirements 4
Grounding Instructions 5
Power Requirements 6
Warning Decals 7
Compliances 7
Chapter 2: Assembly Instructions
Pre-Assembly Checklist 9
Assembly Steps 11
Chapter 3: Product Overview
Treadmill Overview 13
Chapter 4: Programming & Operation
Heart Rate Monitoring 15
Heart Rate Control 16
Console Overview 17
Program Descriptions 19
Advanced Console Functions 22
Chapter 5: Care & Maintenance
Care & Maintenance 24
Cleaning the Equipment 24
Running Belt Alignment 25
Tensioning the Running Belt 26
Treadmill Lubrication 26
Leveling the Treadmill 27
Other Scheduled Preventive Maintenance 27
Long Term Storage 27
Chapter 6: Customer Service
Contacting Service 28
Contacting Sales 28
Reporting Freight Claims or Parts Damage 29
Chapter 7: Additional Information
Basic Troubleshooting 30
Advanced Troubleshooting 31
M30 Specifications 35
M50 Specifications 37
Warranty Information 39

CHAPTER 1: SAFETY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 1
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS
This treadmill is intended for in-home use only; do not use this treadmill in a commercial or institutional setting.
Doing so may void the expressed warranty.
WARNING: All EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE TREADMILL.
WARNING: Heart rate monitoring systems may be inaccurate for some individuals. Over-exercising may result in
serious injury or death. If you feel faint, stop exercising immediately.
WARNING: Equipment should be immediately taken out of use if it fails to work properly or when a warning is
presented electronically.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program,
particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high
cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness
professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness,
pain or shortness of breath, he or she must stop immediately.
WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or
attempting any maintenance activity. Do not handle the plug with wet hands.
WARNING: To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each product to a
properly grounded 110V electrical outlet. A risk of electrical shock may result from improper connection of the
equipment’s grounding conductor. Check with a qualified electrician if you are unsure about proper grounding
techniques. Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper
outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of
shock if the treadmill malfunctions. Your treadmill is equipped with an electrical cord, which includes an
equipment grounding conductor and a grounding plug. The plug must be inserted into an outlet that has been
properly installed and grounded in accordance with all local codes and ordinances. A temporary adapter cannot
be used to connect this plug to a two-pole receptacle in North America. If a properly grounded 15 amp outlet is
not available, a qualified electrician must install one.
WARNING: Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.
WARNING: This product contains chemicals known to the state of California to cause cancer and birth defects or other
reproductive harm.
WARNING: Keep equipment stable on flat ground.
WARNING: Replace warning labels that may be worn, damaged or missing.
WARNING: Replace any non-working or damaged components; remove the unit from service until repair is
performed.

CHAPTER 1: SAFETY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 2
WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions:
•This appliance should never be left unattended when plugged in.
•Do not use any type of extension cord with this product.
•Unplug it from the outlet when not in use and before any servicing.
•Do not operate the equipment while being covered with a blanket, plastic, or anything that insulates or stops
airflow.
WARNING: Risk of personal injury-crushing hazard when treadmill is in operation - keep feet, hands, and fingers
away from moving parts.
CAUTION:
•Health related injuries may result from incorrect or excessive use of exercise equipment.
•Do not use typing or web surfing features at excessive speeds. Always stabilize yourself by holding a stationary
handle when using typing or web surfing features. (Varies by console option)
•Do not use the contact heart rate grips as a handlebar during a workout.
•Any changes or modifications to this equipment could void the product warranty.
•To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet.
•Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped,
damaged, or even partially immersed in water. Contact TRUE Customer Service for a replacement.
•Use a TRUE AC power cord or AC/DC adapter only.
*Note the plug configuration for the power adapter may vary by country.
•Position this product so the power cord plug is accessible to the user.
•Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a
handle. Do not run the power cord along the side or under the treadmill.
•If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a
similarly qualified person to avoid a hazard.
•Do not use this product in areas where aerosol spray products are being used or where oxygen is being
administered. Such substances create the danger of combustion and explosion.
•Always follow the console instructions for proper operation.
•Close supervision is necessary when used near children under the age of 15, or disabled persons.
•Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme
temperature changes
•Never operate a TRUE product with the air openings blocked. Keep air openings free of lint, hair or any
obstructing material.
•Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug
the power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE Customer
Service.
•Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with
lids are recommended.
•Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make
sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces
and towels away from moving parts.
•Do not reach into or underneath the unit, or tip it on its side during operation.
•Use correct ergonomic positioning while running on treadmill.

CHAPTER 1: SAFETY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 3
CAUTION (continued):
•Do not allow animals on or near the equipment while in operation.
•Use the side handrails whenever additional stability is required. In case of emergency, such as tripping, the side
handrails should be grabbed and the user should place his/her feet on the side platforms. The front handlebars
should be used to grasp the heart rate sensors or to rest the hand on while operating the activity zone keys, but not
for stability, emergency, or continuous use.
•Do not exceed maximum user weight of 350 lbs (159 kg).
•Do not use if you have a cold or fever.
•When using this exercise machine, basic precautions should always be followed.
•Use this equipment only for its intended use as described in this manual.
•Do not use attachments not recommended by the manufacturer.
•Allow only trained personnel to service this equipment.
•Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out
of reach of the equipment while it is in motion.
•This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved.
•Children shall not play with the appliance.
•Cleaning and user maintenance shall not be made by children without supervision.
•Allow only one person at a time on the equipment while it’s operating.
•It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
•To avoid injury stand on the side rails before starting the treadmill.
•Avoid exiting treadmill while leaving the tread belt in motion.
•Never walk or jog backwards on the treadmill.
CAUTION:
•To avoid serious injury, do not touch the incline rack while the treadmill is in use.
•To avoid serious injury, do not touch the belt while the treadmill is in use.

CHAPTER 1: SAFETY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 4
USE OF SAFETY KEY (E-STOP):
•Attach the safety clip to your clothing before each workout and when treadmill is in use. (See Fig 2)
•Attach the magnetic key to the treadmill console assembly
SPACE REQUIREMENTS:
Space Requirements:
TRUE’s recommendation is to leave a minimum of 20” (0.5m) on each side of the treadmill and a 79” (2 m) safety zone at
the rear of the treadmill. (See Fig 1)
3
2
1

CHAPTER 1: SAFETY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 5
GROUNDING INSTRUCTIONS:
This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
GROUNDING INSTRUCTIONS (continued):
DANGER:
•Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
•Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly
grounded. Do not modify the plug provided with the product. If it will not fit the outlet, have a proper outlet
installed by a qualified electrician
•Do not remove the motor cover or you may risk injury due to electric shock
•The 120-V model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug
illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug.
No adaptor should be used with this product.
•The 230-V model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped with a
specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the
product is connected to an outlet having the same configuration as the plug in Figure B. No adapter should be
used with this product. If the product must be reconnected for use on a different type of electric circuit, the
reconnection should be made by qualified service personnel.

CHAPTER 1: SAFETY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 6

CHAPTER 1: SAFETY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 7
WARNING DECALS:
WARNING: Replace warning labels that may be worn, damaged or missing
To replace any worn or missing warning decals contact TRUE FITNESS by visiting www.truefitness.com or contact
customer service at 800-883-8783.
COMPLIANCES:
This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit
www.truefitness.com

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CHAPTER 2: ASSEMBLY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 9
PRE-ASSEMBLY CHECK LIST:
Item:
Description:
Qty:
1 Base Frame with Motor Hood 1
2 Hardware Kit 1
3 Upright (L) 1
4 Upright (R) 1
5 Display Console 1
6 Power Cord 1
7 Literature & Wireless Chest Strap 1
8 Water B o t tle 1

CHAPTER 2: ASSEMBLY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 10
PRE-ASSEMBLY CHECK LIST (continued):
Item:
De s cr iption:
Qty:
8 Safety Key / Clip 1
9 Bolt, M10 x 55mm (Upright to Frame) 6
10 Spring Washer – M10 (Upright to Frame) 6
11 Flat Washer – M10 (Upright to Frame 6
12 Bolt Hole Cover 4
13 Bolt, M8 x 80mm (Console Frame to Upright) 4
14 Plastic Wire Cover 1
15 Screw, M4 x 10mm 2
19 Allen Wrench – M5 1
20 Allen Wrench – M6 1
21 S ilicone 1

CHAPTER 2: ASSEMBLY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 11
TREADMILL ASSEMBLY STEPS:
CAUTION:
•Use caution when assembling treadmill. Unpacking
and assembling of this treadmill is a two person task.
•Remove all treadmill components from packaging.
1. Place LH Upright (item 3) into the saddle on the LH
side of the frame (item 1). Install, but do not tighten,
3 bolts (item 9), spring lock washers (item 10), and
flat washers (item 11).
2. Connect the wire from the RH upright (item 17) to the
wire coming from the motor hood compartment
(items 16).
3. Place RH Upright (item 4) into the saddle on the RH
side of the frame (item 1). Install, but do not tighten,
3 bolts (item 9), spring lock washers (item 10), and
flat washers (item 11).
4. Place the display console (item 5) on the uprights and
fasten it with 4 bolts (item 13). Place 4 bolt covers (item
12) into holes of console as shown.
5. Connect the lower control wire coming out of left
upright (item 17) with the upper control wire attached
in the console (item 18). Push the excess wire into the
hole in the upright.
Fasten the wire cover (item 14) with 2 bolts (item 15)
to the upright.
6. Tighten the 6 lower upright bolts from steps 1 & 3.
7. Tighten the 4 screws attaching the motor hood to
the frame.

CHAPTER 2: ASSEMBLY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 12
TREADMILL ASSEMBLY STEPS (continued):
8. Run Calibration
a) Remove safety key
b) Press and hold INCLINE UP & INCLINE DOWN for approximately 3 seconds until a beep is heard
c) Re-insert the safety key
d) Press START to initiate incline calibration
e) Bottom A/D Count @ 600 +/- Top A/D Count @ 3400 +/-
f) After incline calibration has completed, press START to initiate speed calibration
g) At 0.5 MPH press START
h) At 12.0 MPH press START to stop (Calibration Successful)
i) Remove the safety key to exit
Power Panel Overview:

CHAPTER 3: PRODUCT OVERVIEW
Truefitness.com / 800.426.6570 / 636.272.7100 13
TREADMILL OVERVIEW:
Console Assembly
Straddle Covers
Belt
Leveling Feet
On/Off Switch,
Circuit Breaker, and
Power Cord
Belt Adjustment
Bolts
Contact Heart
Rate Pad
Contact Heart
Rate Pad
Safety (E-Stop) Key

CHAPTER 3: PRODUCT OVERVIEW
Truefitness.com / 800.426.6570 / 636.272.7100 14
TREADMILL OVERVIEW (continued):
Console Assembly:
The console allows the user to set up a workout program and control the treadmill during a workout (For console
overview and operation instructions refer to chapter 4).
Contact Heart Rate Pads:
Allows the user to check their heart rate without wearing a wireless chest strap.
*For increased safety and accuracy this feature should only be used when the belt speed is below 4 mph.
Safety (E-Stop) Key:
A tethered safety device designed to attach to both the user and the treadmill console. Removal of the key from the console
will stop belt motion to prevent injury in an emergency.
*The safety key must be in place on the treadmill, and should be attached to the user’s clothing. The treadmill will not
operate if the safety key is not attached to the treadmill.
Belt:
The moving surface of the treadmill on which the user walks or runs.
Straddle Covers:
Stationary covers on either side of the belt, which allows the user to safely straddle the belt during startup or in the event of
an emergency.
Belt Adjustment Bolts:
An adjustment system that allows the users to adjust the belt tracking and tension as needed.
On/Off Switch:
Allows users or faculty to turn the power on or off to the treadmill.
Circuit Breaker:
A safety device designed to protect the treadmill from excessive electrical current.
Power Cord:
Delivers power from the wall outlet to the treadmill.
Leveling Feet:
An adjustable system used to aid in leveling the treadmill.

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