TSI Instruments AIRASSURE PM2.5 Operation manual

AIRASSURE™PM2.5
INDOOR AIR QUALITY MONITOR
MODEL IPM2.5
OPERATION AND SERVICE MANUAL
P/N 6008418, REVISION F
AUGUST 2016

iii
Manual History
The following is a history of the AirAssure™PM2.5 Indoor Air Quality
Monitor Model IPM2.5 Operation and Service Manual.
Revision Date
A December 2014
B February 2015
C August 2015
D January 2016
E February 2016
F August 2016

iv
Warranty
Part Number
6005887 / Revision F / August 2016
Copyright
©TSI Incorporated / 2014-2016 / All rights reserved.
Address
TSI Incorporated / 500 Cardigan Road / Shoreview, MN 55126 / USA
Fax No.
651-490-3824
Limitation of Warranty
and Liability
(effective April 2014)
(For country-specific terms and conditions outside of the USA, please visit www.tsi.com.)
Seller warrants the goods sold hereunder, excluding software, under normal use and service as described in the
operator's manual, to be free from defects in workmanship and material for twenty four (24) months, or if less, the
length of time specified in the operator's manual, from the date of shipment to the customer. This warranty period is
inclusive of any statutory warranty. This limited warranty is subject to the following exclusions and exceptions:
a. Hot-wire or hot-film sensors used with research anemometers, and certain other components when indicated in
specifications, are warranted for 90 days from the date of shipment;
b. Pumps are warranted for one year or 3000 hours; whichever comes first;
c. Parts repaired or replaced as a result of repair services are warranted to be free from defects in workmanship
and material, under normal use, for 90 days from the date of shipment;
d. Seller does not provide any warranty on finished goods manufactured by others or on any fuses, batteries or
other consumable materials. Only the original manufacturer's warranty applies;
e. This warranty does not cover calibration requirements, and seller warrants only that the instrument or product is
properly calibrated at the time of its manufacture. Instruments returned for calibration are not covered by this
warranty;
f. This warranty is VOID if the instrument is opened by anyone other than a factory authorized service center with
the one exception where requirements set forth in the manual allow an operator to replace consumables or
perform recommended cleaning;
g. This warranty is VOID if the product has been misused, neglected, subjected to accidental or intentional damage,
or is not properly installed, maintained, or cleaned according to the requirements of the manual. Unless
specifically authorized in a separate writing by Seller, Seller makes no warranty with respect to, and shall have no
liability in connection with, goods which are incorporated into other products or equipment, or which are modified
by any person other than Seller.
The foregoing is IN LIEU OF all other warranties and is subject to the LIMITATIONS stated herein. NO OTHER
EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR PARTICULAR PURPOSE OR MERCHANTABILITY IS
MADE. WITH RESPECT TO SELLER’S BREACH OF THE IMPLIED WARRANTY AGAINST INFRINGEMENT,
SAID WARRANTY IS LIMITED TO CLAIMS OF DIRECT INFRINGEMENT AND EXCLUDES CLAIMS OF
CONTRIBUTORY OR INDUCED INFRINGEMENTS. BUYER’S EXCLUSIVE REMEDY SHALL BE THE RETURN
OF THE PURCHASE PRICE DISCOUNTED FOR REASONABLE WEAR AND TEAR OR AT SELLER’S
OPTION REPLACEMENT OF THE GOODS WITH NON-INFRINGING GOODS.
TO THE EXTENT PERMITTED BY LAW, THE EXCLUSIVE REMEDY OF THE USER OR BUYER, AND THE
LIMIT OF SELLER'S LIABILITY FOR ANY AND ALL LOSSES, INJURIES, OR DAMAGES CONCERNING THE
GOODS (INCLUDING CLAIMS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR
OTHERWISE) SHALL BE THE RETURN OF GOODS TO SELLER AND THE REFUND OF THE PURCHASE
PRICE, OR, AT THE OPTION OF SELLER, THE REPAIR OR REPLACEMENT OF THE GOODS. IN THE CASE
OF SOFTWARE, SELLER WILL REPAIR OR REPLACE DEFECTIVE SOFTWARE OR IF UNABLE TO DO SO,
WILL REFUND THE PURCHASE PRICE OF THE SOFTWARE. IN NO EVENT SHALL SELLER BE LIABLE FOR
LOST PROFITS, BUSINESS INTERRUPTION, OR ANY SPECIAL, DIRECT, CONSEQUENTIAL OR INCIDENTAL
DAMAGES. SELLER SHALL NOT BE RESPONSIBLE FOR INSTALLATION, DISMANTLING OR
REINSTALLATION COSTS OR CHARGES. No Action, regardless of form, may be brought against Seller more
than 12 months after a cause of action has accrued. The goods returned under warranty to Seller's factory shall be
at Buyer's risk of loss, and will be returned, if at all, at Seller's risk of loss.
Buyer and all users are deemed to have accepted this LIMITATION OF WARRANTY AND LIABILITY, which
contains the complete and exclusive limited warranty of Seller. This LIMITATION OF WARRANTY AND LIABILITY
may not be amended, modified or its terms waived, except by writing signed by an Officer of Seller.
Service Policy
Knowing that inoperative or defective instruments are as detrimental to TSI as they are to our customers, our
service policy is designed to give prompt attention to any problems. If any malfunction is discovered, please contact
your nearest sales office or representative, or call TSI at 1-800-874-2811 (USA) or 651-490-2811.
Trademarks
TSI and the TSI logo are registered trademarks of TSI Incorporated. AirAssure is a trademark of TSI Incorporated.
Microsoft, Internet Explorer, Excel, and Windows are registered trademarks of Microsoft Corporation. Java is a
registered trademark of Oracle and/or its affiliates. "Apache Tomcat" and "Tomcat" are trademarks of the Apache
Software Foundation.

v
Safety
This chapter provides instructions to promote safe handling and correct
operation of the AirAssure™monitor.
All repair and maintenance of the AirAssure monitor should be done by
qualified, trained technicians. All maintenance and repair information in this
manual is included for use by a qualified, trained technician.
W A R N I N G
The AirAssure monitor must be used in the manner described in this
manual. Failure to follow all of the procedures described in this manual
can result in serious injury to you or can cause irrevocable damage to
the instrument.
Description of Safety Labels
This information explains the advisory and identification labels used on the
instrument and in this manual to reinforce the safety features built into the
instrument.
Caution Symbols
C a u t i o n
Caution means be careful. If you do not follow the procedures described
in this manual you may damage the instrument. Caution also indicates
important information about the operation and maintenance of this
instrument.
Warning Symbols
W A R N I N G
Warning means that unsafe use of the instrument could result in serious
injury to you or cause irrevocable damage to the instrument. Follow the
procedures prescribed in this manual to use the instrument safely.
W A R N I N G
Un-insulated voltage within the instrument may have sufficient magnitude
to cause electric shock. It is dangerous to make any contact with any
part inside the instrument.

vi AirAssure™PM2.5 Indoor Air Quality Monitor
Labels Advisory labels and identification labels are attached to the interior and
exterior of the AirAssure monitor. Labels are described below.
Back Panel Label—displayed on the
back panel.
Sensor Element Label (internal)—
inside the front cover

vii
Contents
Manual History...........................................................................................iii
Warranty.....................................................................................................iv
Safety...........................................................................................................v
Description of Safety Labels..................................................................v
Caution Symbols.................................................................................v
Warning Symbols................................................................................v
Labels....................................................................................................vi
Contents....................................................................................................vii
CHAPTER 1 Product Overview ..............................................................1-1
Product Description.............................................................................1-1
Features...........................................................................................1-1
How it Works.......................................................................................1-2
CHAPTER 2 Unpacking...........................................................................2-1
Packing List.........................................................................................2-1
Unpacking...........................................................................................2-1
CHAPTER 3 Hardware Installation.........................................................3-1
Drywall Mount .....................................................................................3-1
Gang Box Mount.................................................................................3-5
CHAPTER 4 AirAssure Monitor Operation.............................................4-1
Air Quality Index Reading...................................................................4-2
Error Conditions..................................................................................4-4
CHAPTER 5 Setup Overview..................................................................5-1
CHAPTER 6 Analog Output....................................................................6-1
4-20 mA Setup....................................................................................6-1
AirAssure Configuration Manager.......................................................6-2
CHAPTER 7 Network/Ethernet Setup....................................................7-1
Install the Web Application..................................................................7-1
Install Java®8 .....................................................................................7-2
Install Apache Tomcat™ Application..................................................7-4
Installing Apache Tomcat™Application..........................................7-4
Apache Tomcat™ Application Manager Interface...........................7-9
AirAssure Monitor IP Configuration...................................................7-12
CHAPTER 8 Using the Web Application ...............................................8-1
AirAssure Web Main Page Functions.................................................8-1
Language.........................................................................................8-2
Logging In........................................................................................8-3
Changing the Password...................................................................8-4
View Data............................................................................................8-5
Single-Unit Configuration (Administrator)...........................................8-6
Multi-Unit Configuration (Administrator)..............................................8-9

viii AirAssure™PM2.5 Indoor Air Quality Monitor
CHAPTER 9 Maintenance and Troubleshooting..................................9-1
Device Maintenance...........................................................................9-1
Sensor Element Replacement.........................................................9-1
Pump, Filter, Fan Replacement.......................................................9-7
Upgrading Firmware.........................................................................9-15
Display Enable or Disable.................................................................9-15
Troubleshooting................................................................................9-15
Technical Contacts...........................................................................9-18
International Contact .....................................................................9-18
APPENDIX A Specifications.................................................................. A-1

1-1
C H A P T E R 1
Product Overview
This chapter contains an introduction to the Model IPM2.5 AirAssure™
Indoor Air Quality Monitor and provides a brief explanation of instrument
operation.
Product Description
The AirAssure monitor is a mass concentration
measuring device that mounts to a wall and
continuously measures indoor PM2.5
concentrations displaying and controlling
particulate pollution in indoor environments.
The AirAssure monitor is typically used to
monitor air quality in “Grade A” commercial
offices, government buildings, hospitals, private
schools, and high-end residences that want to
provide controlled, regulated indoor air quality
for employees and residents.
Features
4.3” color LCD display that is easy to read
from across the room
Languages: Simplified Mandarin, English
Range of measurement: 5–300 µg/m3
Figure 1-1
AirAssure Indoor Air
Quality Monitor
Calibrated with professional instruments for accuracy
Large, easy-to-read display with readings that change colors to signify
changes in air quality
Easy to install
Low maintenance with no batteries to replace
Analog output to communicate with building control system that
updates every second
Ethernet digital output and web application used to extract and store
data for viewing on a monitor using a web application that updates
every 5 minutes
Web application controls up to 99 instruments from 1 server, identifies
problem areas in building, and updates monitor configuration
Built-in auto-zero mechanism periodically zeroes instrument for
sustained accuracy over time
Mounts to drywall, type 86 gang box, or American single gang box
Field serviceable components

1-2 AirAssure™PM2.5 Indoor Air Quality Monitor
How it Works The AirAssure monitor incorporates a photometer with light-scattering
technology to closely estimate particulate mass concentrations.
The monitor measures particles less than roughly 2.5 micrometers in
diameter (PM2.5). Regular air quality readings provide employees and
building occupants’ assurance that the indoor environment is at an
acceptable level for human health.
The monitor can be either mounted flush into drywall or to a gang box
using the included adapter plate.
There are three ways that the AirAssure monitor can provide data:
1. Display only –only the power connection is required for the unit to
display readings on the display for use by anyone walking nearby. The
display is large and colorful, making it easy to read from a long
distance.
2. Analog output –for use with building automation systems that accept
4-20 mA input. The 4-20 mA output can be connected to a pre-existing
building automation system and configured to show from <5 to
300 µg/m3output over the 4-20 mA output range.
3. Ethernet output –for use with AirAssure Web, a custom TSI web
application. A standard Ethernet output can connect up to 99 devices
on a local area network to a software application running on a
computer on the same network. The custom application allows
monitoring and configuration of the sensors remotely. AirAssure Web
data is archived, and can be downloaded and imported into a
spreadsheet program such as Microsoft Excel®spreadsheet program
for offline analysis.
Figure 1-2
AirAssure Monitor Back Panel Ports

2-1
C H A P T E R 2
Unpacking
Packing List The packing list described in Table 2-1 lists the components shipped with
the AirAssure™monitor.
Table 2-2 lists the AirAssure service kits available from TSI. The service
kits are sold separately.
Table 2-1
AirAssure Monitor Packing List
Qty.
Description
1
IPM2.5 AirAssure PM2.5 Indoor Air Quality Monitor and 24 V connector
1
Optional wall plate
1
Mounting hardware (3 drywall screws, 3 drywall plugs, 2 gang box screws,
one 6 mm screw)
1
NIST Statement of conformance
1
Quick Start Guide
Table 2-2
AirAssure Monitor Service Kits
Qty.
Part Number
Description
1
IPM2.5-Sens
Calibrated sensor element
1
IPM2.5-Kit
Replacement pump, fan, and filter
Unpacking Use the Packing List in Table 2-1 to verify that there are no missing
components.
If anything is missing, or appears to be damaged, contact a TSI
representative or TSI Customer Service using one of the following
methods:
Telephone: [phone] or 651-490-2811 (within the US)
86 10 8219 7688 (China)
001-651-490-2811 (outside the US and China)
E-mail: [email protected].

2-2 AirAssure™PM2.5 Indoor Air Quality Monitor
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3-1
C H A P T E R 3
Hardware Installation
The AirAssure™Indoor Air Quality Monitor can be mounted to either
drywall or to a switch box (Type 86 gang box or American single gang
box). When mounting to a switch box or when covering up a larger-than-
needed hole, the wall plate accessory can be used. The wall plate
accessory is shipped with the monitor.
Prior to installation, the cable connections should be prepared and
accessible at the desired wall-mount location.
I M P O R T A N T
Before selecting a mounting option, check local codes and
regulations to verify if a gang box is required.
The AirAssure monitor requires 24 VAC or VDC. If the installation
location has only 220 VAC, then a transformer is needed. This
transformer can be purchased from a local supplier.
Drywall Mount
Tools required for installing into Drywall:
Wire stripper
Flat head screw driver
Phillips head screw driver
Level
Drill
Pencil
Wallboard saw
Notepad to record serial numbers
B e f o r e S t a r t i n g
If you plan to use the analog output or Ethernet with a building
automation system or with the TSI AirAssure Web software, it will be
helpful to record the serial number, physical location, and IP address for
each sensor in Table 3-1 at the end of this chapter. The serial number is
located on the back of the unit, below the bar code.

3-2 AirAssure™PM2.5 Indoor Air Quality Monitor
1. Locate the wall-mount
template, located in the
Quick Start guide. Remove
the template from the Quick
Start guide.
2. Tape template to wall in the
desired location, using a
level to straighten.
Recommended mounting
height is 1.4 to 1.6 meters
from the floor.
3. Locate the three (3)
mounting hole marks on the
template and the four (4)
corners of the rectangular
cutout.
4. At each location, use a
pencil or sharp tool to poke
through the template and
mark desired position on
the wall.
5. Remove template.
6. At each mounting location,
drill three (3) 4.5 mm holes
through the drywall.
7. Cut a rectangular hole in
drywall using the wall
cutout corner marks on the
template.
8. Insert the provided drywall
plugs into the three (3)
mounting locations. Ensure
plugs are fully seated by
tapping with a hammer.
9. Fasten the provided 25 mm
screws into drywall plug
and screw into drywall
leaving approximately
3 mm space between the
plug and the screw head.

Hardware Installation 3-3
10. Pull cables through hole in drywall.
11. Remove 24 V screw terminal connector from the back of the unit.
C a u t i o n
Verify that polarity matches the polarity shown on the back of the unit.
Incorrect polarity may damage unit.
C a u t i o n
The power input must be wired to 24 VAC or 24 VDC. Wiring the unit to
120/230 VAC will cause serious damage to the unit and void the
warranty.
12. Use a flathead
screwdriver to separate
the cover from the base.
The slot is located on
the back of the unit
along the bottom seam
between the unit cover
and base.
13. Insert stripped leads from building
24 V power cable into screw
terminal connector and tighten
screws on terminal.
14. Insert connector into the unit.

3-4 AirAssure™PM2.5 Indoor Air Quality Monitor
15. Connect Ethernet if digital
connection is desired.
16. Connect 4-20 mA if analog
connection is desired. Wire is held
in place by depressing spring clip,
inserting wire, and releasing
spring clip.
17. Align monitor flush against the three
(3) mounting screws and push
downward onto screw heads.
18. Tighten mounting screws.
19. Place cover over the mounted display
and snap the bottom of the cover to the
base.
20. The monitor is ready for use and
powers on when the 24 VAC/VDC
connection is turned on.
21. Self-test: When the unit is first
powered up, it performs a quick self-
check by turning the pump on to give
three (3) quick “chirps”. If an error
occurs, it will display on the front panel
as a -1, -2 or -3 within 30 seconds of
powering up. See the table in
Chapter 9 under Troubleshooting if one
of these codes appears.

Hardware Installation 3-5
Gang Box Mount
Tools required for installation into a Gang Box:
Wire stripper
Flat head screw driver
Phillips head screw driver
Level
N o t e
In cases where there is a gap between the gang box and wall plate, it is
recommended that spacers be used to provide support for the wall plate.
Gang box spacers can be obtained from a local hardware supplier.
1. Insert the short 6-mm self-
tapping screw into the plate.
The back of the screw should
be flush with the back of the
plate.
2. Place optional wall plate up to
the gang box.
3. Pull cables through the wall
plate opening.
4. Fasten the wall plate to the
gang box using the two (2)
provided 20-mm M4 screws.
5. Further secure the plate into the
drywall using the two (2)
provided 25-mm screws and
drywall anchors. If mounting to
masonry or other hard surface,
install screws appropriate for
that surface.
6. Remove green connector
labeled “24V IN” from the back
of the device.
7. Insert stripped leads from
building 24 V power cable into
screw terminal connector and
tighten screws on terminal.
C a u t i o n
Verify that 24 V power polarity matches the polarity on the back of the
unit. Incorrect polarity may damage unit.

3-6 AirAssure™PM2.5 Indoor Air Quality Monitor
8. Use a flathead
screwdriver to separate
the cover from the
base. The slot is
located on the back of
the unit along the
bottom seam between
the unit cover and
base.
9. Insert 24 V connector into unit.
10. Connect Ethernet if digital
connection is desired.
11. Connect 4-20 mA if analog
connection is desired. Wires are
held in place by depressing
spring clips, inserting wires, and
releasing the spring clips.

Hardware Installation 3-7
12. Slide the unit base downward on to the
wall plate to fasten to wall plate hooks.
13. Tighten the lower-right mounting screw
to secure the unit to the wall plate.
14. When the unit is secure, place the cover
over the mounted display and snap the
bottom of the cover to the base.
15. The monitor is ready for use and powers
on when the 24 VAC/VDC connection is
turned on.
16. Self-test: When the unit is first powered
up, it performs a quick self-check by
turning the pump on to give three (3)
quick “chirps”. If an error occurs, it will
display on the front panel as a -1, -2
or -3 within 30 seconds of powering up.
See the table in Chapter 9 under
Troubleshooting if one of these codes
appears.

3-8 AirAssure™PM2.5 Indoor Air Quality Monitor
Table 3-1
Reference Table for Sensor Configurations
Serial number
(e.g. IPM251501002)
IP Address
(e.g. 192.168.11.5)
Description
(e.g. Accounting, Floor 5, Northeast)