Tuft & Needle Essential Platform Bed Frame User manual

Care & Assembly Instructions
12-Year Limited Warranty
100-Night Trial
Essential
Platform
Bed Frame

Thank you for your purchase.
The handbook for your Essential Platform Bed Frame.

Contents Caring for Your Bed Frame
100-Night Trial
12-Year Limited Warranty
Parts & Hardware
Assembly
6
7
8
10
12

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Caring for your Essential Platform Bed Frame
Dust frequently with a damp, non-abrasive cloth
and immediately wipe dry.
Never use solvents, abrasives, or harsh chemicals
on the finish.
If deeper cleaning is necessary, use a damp,
non-abrasive cloth and a solution of cool water
and mild detergent, immediately wipe dry.
Weight capacity 800 lbs (not including mattress).

7
Thank you for purchasing a new Tuft &
Needle Essential Platform Bed Frame
(hereinafter the “bed frame” or “product”).
We hold ourselves to high standards and are
confident that you’ll be pleased with your
purchase. However, if you are dissatisfied
or if you discover a defect in your product,
simply review our 100-Night Trial Policy and
Limited Warranty and, if you believe that
you are entitled to take advantage of their
terms, please contact us at
[email protected].
All products are carefully inspected prior
to shipment. Please carefully inspect your
bed frame at the time of delivery. PLEASE
NOTE: If your bed frame or any part of it
arrives damaged, please notify us within
three (3) days of receipt of your delivery;
we will arrange for a replacement or return/
refund as necessary, and you will not be
responsible for any return fees or shipping
charges. Please reach out to us by email at
[email protected] or by phone at
[phone] to report items that are
100-Night Trial
damaged upon delivery. We reserve the
right to request images of such damage.
All claims for damage ascertainable under
initial inspection must be made within three
(3) days after you receive delivery of the
product; thereafter any physical damage to
the bed frame that you do not report within
three (3) days of delivery will invalidate the
remainder of your 100-Night Trial.

8
We stand behind our bed frame and offer
a 12-Year Limited Warranty to prove it.
The terms of the Limited Warranty are as
follows:
Your new Tuft & Needle product is covered
by a 12-Year Limited Warranty, which gives
you specific legal rights. You may have other
rights, but those vary from state to state.
This Limited Warranty is not transferable
and covers you only if you (a) are the
original purchaser and current owner of
the product for which you are seeking
recourse under the Limited Warranty and
(b) purchased it directly from an authorized
Tuft & Needle distribution channel – namely,
the website at TN.COM (including purchases
made while visiting a Tuft & Needle
showroom), and Amazon.com. The Limited
Warranty thus only applies during the
period in which the product is owned and
controlled by the original purchaser of that
product. PLEASE RETAIN YOUR PURCHASE
RECEIPT SO THAT YOU CAN PRESENT IT TO
US IF NECESSARY.
12-Year Limited Warranty
In addition, because we cannot handle
international shipping and logistics
expenses, your bed frame must be in the
United States at the time you wish to take
advantage of the Limited Warranty.
This Limited Warranty is limited to material
defects resulting from defective materials
or workmanship in the product you have
purchased. Tuft & Needle will, for 12 years
following the date of the original purchase,
at Tuft & Needle’s option in its sole
discretion, repair or replace, or provide
Who and what does this
Limited Warranty cover?

9
a substitute for, any piece or part of the
product found by Tuft & Needle to be
defective in material or workmanship. The
Limited Warranty applies under conditions
of normal household use, but does not
apply in the case of: negligence, soiling,
improper cleaning, misuse, abnormal use,
ordinary wear and tear, dings, dents or
scratches, accident or commercial use.
Color and variations are natural in wood
and also are not covered by the
Limited Warranty.
Specifically, this Limited Warranty covers
the following defects, provided that they
arise or appear in circumstances in which
you have handled, maintained, and used
the Product only for its intended purpose
and have not subjected it to conditions
likely to cause deterioration or damage
beyond normal wear: Any physical flaw in
the material or a manufacturing defect that
causes the bed frame or any component
part thereof to split, crack, break, or
otherwise fail under conditions of normal
use and proper handling.
We will repair or replace the defective
product or the defective component(s)
of the product, if and as applicable. In
the case of a manufacturing defect in a
component of the product, we may elect
to repair or replace the component rather
than replace the entire product, and we
reserve sole and complete discretion.
For more information about your Limited
Warranty, visit: tn.com/legal/warranty.
What will Tuft & Needle do?

10
Parts
*Twin and Twin XL do not need a Center Rail and require only one Slat Set.
If anything appears to be missing, or you need any assembly help, reach out to us at [phone] or suppor[email protected].
Head Rail × 1
Foot Rail × 1
*Center Rail with foot × 1
Side Rail × 2 *Slat Set × 2

11
Hardware
*Twin and Twin XL do not require any Medium screws and will only have 4 Long screws.
If anything appears to be missing, or you need any assembly help, reach out to us at [phone] or [email protected].
Assembly toolShort screw × 8
(pre-inserted)
*Long screw × 8 *Medium screw × 4

12
1Arrange all frame pieces on the floor. We recommend
laying them on a soft rug or carpet.
Assembly The Essential Platform Bed Frame, and certain
individual pieces, can be quite heavy, so please
ask a friend or family member to help you
assemble it.
All paper and cardboard packaging is recyclable.
Help keep it out of landfills by recycling.

Questions about assembly? Call us at [phone]
13
2Attach the Head and Foot Rails to the Side
Rails using the pre-inserted short screws.

14
3Once all four rails are assembled,
tighten all screws completely.

Questions about assembly? Call us at [phone]
15
Now, attach the Center Rail using two
medium screws on each end.*
4
*Twin and Twin XL bed frames don’t require a
Center Rail so this step can be skipped for those sizes.

16
5Place the Slat Set(s) on the assembled bed frame
aligning the pre-drilled holes in the slats with the
holes in the Side and Center Rails.

Questions about assembly? Call us at [phone]
17
If purchased, see Essential Headboard instruction booklet for headboard attachment directions.
Attach the slats to the bed frame using
the remaining six long screws.
6

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