Turcom CyberVIEW S User manual

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OVERVIEW .................................................................................................................................................... 1
Front of your camera ............................................................................................................................ 1
Back of your camera ............................................................................................................................. 2
ACCESSORIES ................................................................................................................................................ 3
CHAPTER 1: Navigating the Mobile Application.......................................................................................... 4
Device List: How to Use this Page......................................................................................................... 4
My Messages: How to Use this Page .................................................................................................... 5
About: How to Use this Page ................................................................................................................ 6
CHAPTER 2: USING THE CAMERA WITH THE APP........................................................................................ 7
Operating Your Camera Via Your Mobile Phone .................................................................................. 8
Icons and What They Do....................................................................................................................... 8
Icons and What They Do Continued ................................................................................... 9
CHAPTER 3: CHANGING THE CAMERA SETTINGS ...................................................................................... 10
How to Get to the Settings Page......................................................................................................... 10
Device Information ............................................................................................................................. 11
WI-FI Setting ....................................................................................................................................... 11
User Setting......................................................................................................................................... 12
Device Time Setting ............................................................................................................................ 12
User Setting......................................................................................................................................... 12
Alarm Setting ...................................................................................................................................... 13
Alarm Trigger Event ............................................................................................................................ 14
FTP Setting .......................................................................................................................................... 15
Email Setting ....................................................................................................................................... 15
SD Card Setting ................................................................................................................................... 16
ONVIF Setting...................................................................................................................................... 16
DDNS Setting....................................................................................................................................... 17
AP Parameter Setting.......................................................................................................................... 17
Alias Setting ........................................................................................................................................ 18
Speech Language Setting .................................................................................................................... 18
Push Certification Update................................................................................................................... 18
CHAPTER 4: CHANGING THE CAMERA SETTINGS ...................................................................................... 19
Navigating the Main Menu ................................................................................................................. 19
Adding a Device to Your Device List.................................................................................................... 20
Settings ............................................................................................................................................... 20
TABLE OF CONTENTS

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FRONT OF YOUR SECURITY CAMERA
CAMERA LENS
NIGHT VISION
ROTATING ARMS
IR SENSORS
OVERVIEW
MANUAL FOCUS ADJUST (twist)

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BACK OF YOUR SECURITY CAMERA
OVERVIEW

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The following accessories are included with your cyberView Camera
cyberView camera (x1)
Ethernet cord (x1)
DC power adapter (x1)
Mounting gear for wall or ceiling applications
oScrews (x2)
oDrywall anchor (x2)
All necessary hardware for installation
ACCESSORIES

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Navigating the App
The photo on the left is the main page that will
appear when you open up “NetCam” on your mobile
phone
You have four icons on the bottom:
oDevice List
oMy messages
oScene mode
oAbout
We will go into detail on each icon from left to right.
DEVICE LIST: HOW TO USE THIS PAGE
Device list will show every camera currently connected to your application
oNOTE: if no cameras are connected, no camera will appear.
ADDING A DEVICE:
oTo add a device to your device list page, click “Add device” which is at the top of the main
page
oThen you will need to:
OPTION 1: enter the camera ID located on the bottom of your camera
OPTION 2: click > SCAN the QR Code with your phone’s camera and it will
automatically enter in the information for your camera
OPTION 3: click > LAN search which will search your connected WI-FI for devices
available
OPTION 4: click > Acoustically connect your phone to your camera (NOT
AVAILABLE YET)
oThen click DONE
This symbol will search for devices.
oNOTE: it will NOT find your device unless it has been added manually first
This symbol will let you EDIT and DELETE devices that are connected
oEDIT will let you enter Device name, type, ID, user name, password, etc.
CHAPTER 1: Navigating the Mobile Application

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MY MESSAGES: HOW TO USE THIS PAGE
Click on a connected camera
oA list of every photo or video taken from your camera
will appear
NOTE: Each camera will have separate
messages
NOTE: You will not see any messages unless
you have already taken photos or videos
before going to this page
SCENE MODE: HOW TO USE THIS PAGE
NOT AVAILABLE AT THIS TIME
example of messages
CHAPTER 1: Navigating the Mobile Application

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ABOUT: HOW TO USE THIS PAGE
System setting
oAudio alarm setting
Choose 3 different alarm settings
oPlay alarm prompt
Turns on the alarm prompt which will
alert you depending on your settings we
will discuss later on (motion detection,
noise, etc.)
oEnable repeat alarm sound
Will continue to repeat the alarm until
you shut it off and view the notification
oShow alarm prompt window
Will show a window of the alarm going
off
oEnable Alarm Vibration
Will vibrate your phone when it gives
you an alert
oEnable background push notification
Alerts will occur even when the app is
not open
Alerts will show up when on a drop
down on your phone if you’re in another
application
YOUR
CAMERA
IMAGE
CHAPTER 1: Navigating the Mobile Application

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Back to the Device List page or the ‘Main page’
In order to operate your camera, you must have
already added your device to the application. See
Chapter 1 for details on adding a camera
Our example shows “WIFICAM”
oWIFICAM is the name of the camera
o“On line” means it is connected to the
application
oThe gear icon is the camera settings
NOTE: For more information on settings
please go to Chapter 3
0
CHAPTER 2: USING THE CAMERA WITH THE APP

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OPERATING YOUR CAMERA VIA YOUR MOBILE PHONE:
This is the main page when you click on your camera on the Device List page
ICONS on the BOTTOM FROM LEFT TO RIGHT:
Sound
You can hear sound coming from your security camera location and you can output sound from
your camera
oPresents a microphone so you can speak into your phone and it will be output onto the
camera
oIt will also output any sound the camera picks up onto your phone
Snapshot
oTake a snapshot or photo of exactly what your camera is pointed towards
NOTE: It will be stored ON a micro SD card if you have one stored and it will be
TEMPORARILY stored in your ‘My Messages’ Menu
Video
oTake a video as long as your finger is holding down the button
NOTE: It will be stored ON a micro SD card if you have one stored and it will be
TEMPORARILY stored in your ‘My Messages’ Menu
Watch Mode
oHD: Highest quality video feed possible
Most memory required to store video or photos
oStandard definition: An average quality video feed
oFluency: Lowest quality video feed
Least memory requires to store video or photos
Flag (Position Mode)
oPreset position setting
16 open settings
Move your camera into a position you desire
Click one of the 16 buttons to SET that
position to that number
CHAPTER 2: USING THE CAMERA WITH THE APP

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oPreset position call
16 potential settings
Click on one of your preset buttons from
before and your camera will automatically
move into the preset position you created
Contrast
oSet the contrast up or down
Brightness
oSet the brightness up or down
Recover Mode
oResets your settings such as brightness or contrast back to
DEFAULT settings
IR Setting
oOpen
Your camera will operate in IR mode (night vision
mode) when the camera senses no light
oClose
Your camera will continue to operate normally even if
it is covered or in the dark
ICONS on the TOP FROM LEFT TO RIGHT:
Moves your camera directly left or right as long as you hold onto the button
Moves your camera directly up or down as long as you hold onto the button
Mirrors the image over the y-axis
Mirrors the image over the x-axis
CHAPTER 2: USING THE CAMERA WITH THE APP

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Go back to > Device list page > click on the gear icon >
On the next pages, we will go into
each button to great detail
CHAPTER 3: CHANGING THE CAMERA SETTINGS

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Device Information:
General overview of your security camera’s information including:
software version, MAC address, WI-FI connectivity, and device ID/name
System Firmware Version
oHardware firmware version #
Application Firmware Version
oFirmware version #
Device name
othe name of your device
Device ID
oID of your device (unique number)
MAC Address
oaddress is a unique 12-character identifier
(e.g. 00:00:00:00:00:0X)
WI-FI MAC
WI-FI Status
oConnected
oNot Connected
WI-FI Setting:
This menu is important for connecting to WI-FI. It is very
easy to use. Go to Manage WI-FI network > Connect to your
WI-FI signal that appears below > enter in your password
Device Status:
oTells you if you’re connected to WI-FI
oSecurity level of your connection
(WPA, TKIP, AES, etc)
oCurrent channel number (only adjust
for advanced users)
oEnter password for WI-FI network
Manage WI-FI network:
oShows a list of available WI-FI networks below

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User Setting:
Logging into the camera as administrator or operator. Administrators have
full access to camera functionality and settings. Operators have limited
access to the camera and its features
Administrator Logon (Complete access to camera)
oUser Name
oPassword
Operator Logon (Limited access to camera)
oUser Name
oPassword
Device Time Setting:
On this menu, you can set the device time through a Time Zone, a NTP
server, or sync your time to your mobile phone’s time.
Device time –displays current time
Time zone –choose a time zone
Use NTP Server Auto Correct –alternative method for
synchronizing clock (advanced users).
oWhat is an NTP server? It is a server dedicated to
providing people a National Standard Time. It is often
used to synchronize computer clocks
oNTP Server –choose from four approved options
for NTP connection
Mobile phone time calibration –synchronizes clock to
your phone’s time

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Alarm Setting:
Motion Detection –On (detects motion)
Off (does not detect motion)
oMotion detection sensitivity –10 settings
0 is the lowest setting and that has NO
detection capabilities. 10 is the highest
setting and is extremely sensitive to
movement
GPIO alarm armed
oNOTE: GPIO is usually reserved to connect a
third party security system to your camera. It
would begin a recording when your GPIO alarm
goes off. It is NOT available for the TS-620
oTrigger level
Low: responds only to your third party
alarm system when it detects heavy
activity
High: responds to your third party alarm
system when it detects ANY activity
Audio Detection –On (detects audio)
Off (does not detect audio)
oSensitivity –High or Middle or Low

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Alarm Trigger Event:
Alarm Preset position linkage IS NOT AVAILABLE FOR
THIS CAMERA YET
IO and Output Level ARE NOT AVAILABLE FOR THIS
CAMERA YET
Alarm Mail Notifications
oSends you an alert E-mail to your phone
Upload Pictures Count
oWill take from 1 to 11 photos when the alarm
goes off
Alarm video
oWill take a video when the alarm goes off
Temperature alarm sensitivity
oHigh: extremely sensitive to temperature
oMiddle: average sensitivity to temperature
oLow: sensitivity to temperature
oForbid: not sensitive to temperature at all

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FTP Setting (advanced users):
Syncs with a server for you to access and upload videos.
NOTE: It is not necessary for you to do this!
FTP server –name of your server
Port –port ID number
User name
Password
Upload interval
Email Setting:
This page sets up your e-mail if you decide you want e-mail notifications
for your alarms. Please use smtp.qq.com and port 25 before attempting
any advanced port/email forwarding
Sender –your address
SMTP server –smtp.qq.com
SMTP port –25
Verifying –On or Off
SSL or TSL
Receiver
o1 to 4 different available receivers

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SD card setting:
IMPORTANT: the first time you use your SD card you must FORMAT it by
plugging it into your camera, going to this SD card setting menu and
scrolling to the bottom where you see “SD card formatting” Click that and
wait until you see the status of your SD card to go from “formatting” to
“SD card already inserted”. You may have to click “Done” and then go back
to the page to check the status
SD card status
oMemory capacity (# of MB or GB)
oSD card inserted or not inserted
Video setting
oRecord coverage
Will record your video stream constantly
oAudio recording
Will record your audio stream constantly
oTimer recording
Will record the time constantly
SD card formatting
oThis will only appear if you have an SD card already
plugged in.
ONVIF Setting:
ONVIF specification is the standard for exchange of information between video devices including video
streaming and intelligence data. It is the standard method of exchanging information over networks (WiFi
for example) safely and efficiently.
Allow open ONVIF (Open Network Video Interface Forum) –On or Off
Allow open RTSP (Real Time Streaming Protocol) –On or Off
oAdvanced video streaming for faster frame rate and
higher quality. It is recommended that this stays ON
RTSP port –10554 (only advanced users should
alter this value)

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DDNS Setting: (Advanced Users Only)
This requires that a user first create an account at the DDNS server website and then configure their device
to send updates to the DDNS server.
Select from list of trusted DDNS services
User name (created on server website)
Password (created on server website)
DDNS domain name
Proxy server address
Proxy server port
AP Parameter Setting (Advanced Users Only):
Advanced settings for your WI-FI/Network. Setup your WI-FI connection
manually
Authentication Mode
SSID –basic identifier for your device
Password
IP Address
Subnet mask
Start Address
End Address

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Alias Setting:
Alias –Identifier for your camera
Speech Language Setting:
This is designed for future updates. Altering these will not change anything
on your security camera
Mute
Chinese
English
Push Certification Update:
Click update if you are prompted with an update option
oNOTE: if you are not prompted for an update, then
your camera is up-to-date

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CHAPTER 4: PC-CLIENT SOFTWARE
Choose the number of screens you want open for the number of cameras you are using. Above is an example
of 4 screens being open with only 1 camera in use
Manage your devices (security cameras). You can add, delete, and search for cameras on the same network as
your PC
Snapshot images, video files, or send alarm messages on specific days or weeks of the year (WORK IN
PROGRESS)
Gives you basic information on your PC-Client model and version codes
Lock or Unlock your camera
Sign in as an administrative user or as an operator (operators have limited usage)
Control important features like storage places for images and video files, picture display mode, recordings
(lengths, reserved disk space, etc.), system language, and default start up.
NAVIGATING THE MAIN MENU