Turtle Beach Elite 800 User manual

WIRELESS NOISECANCELLING DTS SURROUND SOUND HEADSET
USER GUIDE

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Package Contents
A
E
B
F
C
G
D
H I
Turtle Beach
Elite 800 Headset
For our Knowledgebase and Technical Support visit
turtlebeach.com/support
Mobile Cable Digital Optical Cable Turtle Beach Sticker Turtle Beach Elite
Program Welcome
Elite 800
Preset Reference
Elite 800 Transmitter &Magnetic
Charging Stand
USB Transmitter
Cable
USB Programming
Cable
PRESET
REFERENCE

About the Elite 800 5
Parts and controls 7
Headset Charging 10
PS4™ and PS3™ Console Setup 11
PS4™ Setup 12
PS3™ Setup 14
Xbox One™ Setup 16
Windows® and Mac® OSX Computer Setup 20
Wired Setup 21
Bluetooth Pairing 22
Bluetooth Operation 23
Pairing the Headset and Transmitter 24
Active Noise Cancellation 25
Adjusting the Sound 26
Firmware Upgrades and Personalization 29
Replacing Rocker Plates 30
Specifications 31
Troubleshooting tips 32
Important safety information 34
Regulatory Compliance Statement 35
Declaration of Conformity 36
Warranty 40

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About the Elite 800
The Turtle Beach Elite 800 is a sophisticated gaming headset designed to unlock the audio potential of games, music, mov-
ies and more. To get the most from your Elite 800, please take a few moments to review this introduction.
Overview
Welcome to the future of gaming audio with Turtle Beach Elite. Powerful sound, abundant comfort and dynamic function
combine to exceed your wildest expectations with the Turtle Beach Elite 800. Uncompromising, the Elite 800 is the ultimate
in completely wireless PS4 & PS3 noise-cancelling, surround sound gaming audio.
Silence is Golden
Eliminate unwanted distractions with Active Noise Cancellation in
console and mobile modes.
Crystal Clear Wireless
Intelligent channel-hopping for an interference-free
wireless experience.
DTS Headphone:X 7.1 Surround Sound
Creates an amazing, 3D 360-degree sound stage with unmatched
spatial accuracy.
Enhanced DTS Surround Sound Modes & Presets
Custom DTS Surround Sound modes combine with enhanced Turtle
Beach genre-specific presets to further immerse you in your favorite
games, movies and music.
Hidden, High-Quality Microphones
Dual hidden microphones, with environmental presets to ensure you are
always heard – regardless of your surroundings.

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About the Elite 800
Magnetic Charging Stand
Low profile magnetic charging stand keeps your Elite 800 fully charged
without cables.
Bluetooth Versatility
Enjoy wireless Bluetooth connectivity with all your mobile devices
including PS Vita™.
Never Miss a Text or Call
Pair your mobile phone to hear text notifications or take calls
while gaming.
Rechargeable Battery
Built-in rechargeable battery delivers over 10 hours
of wireless gaming.
Companion App
Download the Ear Force Audio Hub app for Android™ OS to wirelessly
change presets on the fly using your mobile phone or tablet.
Swappable Rocker Plates
Easy-to-use rocker plates can be swapped with new designs from
turtlebeach.com/speakerplates.

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About the Elite 800
Separate Volume Controls
Set your mix of game and chat volume levels right on the headset.
Stop SHOUTING!
Mic Monitoring lets you hear your own voice in the headset
to avoid shouting.
Dynamic Chat Boost™
Even during loud gameplay spikes, chat volume automatically rises to
ensure you never miss a command.
Easy Setup
Setup is easy from the USB and optical connections to the magnetic
charging stand, which doubles as the wireless transmitter

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Parts and controls
Game Volume +/- Buttons
Raise and lower the Game Volume.
Bluetooth/Multi-Function Button
See the “Bluetooth Pairing
and Operation,” pages 22-23.
Power LED
HEADSET STATUS
Red = Charging
Blue = Active Noise Cancellation Off/Fully Charged
Pink = Active Noise Cancellation On
PAIRING STATUS
Single Blink = Headset Connected
Double Blink = Headset Not Connected
Power/ANC Button
Press = Active Noise Cancellation On/Off
Press and Hold = Headset Power On/Off
Headset Controls: Left Earcup
Mobile Connection

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Parts and controls
Chat Volume +/- Buttons
Raise and lower Chat Volume
Mic Mute Button
Press = Mic On/Off. A high tone in the
Headset will confirm Mic On. A low tone
will confirm Mic Off.
Press and Hold = Cycle through Mic Presets.
Quiet Room > Normal Room > Loud Room >
Outdoor.
A voice prompt in the Headset will confirm
your selection. For more information, see
“Adjusting Sound,” page 26.
USB Charging Port.
For more information, see
“Headset Charging,” page 10.
Preset Button
Press = Cycle through Turtle Beach
Signature Audio Presets. A voice prompt
in the Headset will confirm your
selection.
Press and Hold = Cycle through DTS
Headphone:X Surround Modes. A voice
prompt in the Headset will confirm your
selection.
Bluetooth Status LED
AUDIO MODE
Blue = Call Mode (HSP)
Pink = Stereo Mode (A2DP)
PAIRING STATUS
Single Blink = Headset Connected
Double Blink = Headset Not Connected
Headset Controls: Right Earcup
Charging Contacts
DTS Headphone:X Surround Modes
GAME MODE MOVIE MODE MUSIC MODE SURROUND OFF
· Signature Sound
· Shooter
· Racing
· Sports
· Superhuman hearing
· Footstep Focus
· Signature Sound
· Action
· Horror
· Drama
· Signature Sound
· Stadium
· Acoustic
· Drama
· Natural Sound
· Bass Booster
· Bass & Treble Booster
· Vocal Booster
OFF

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Parts and controls
Transmitter: Front
Transmitter: Back
Bluetooth Status LED
CHARGING STATUS
Red = Headset Seated on Transmitter
Blue = Headset Not Seated on Transmitter
PAIRING STATUS
Solid On = Headset Wirelessly Connected
Double Blink = Headset Not Connected
Power and Chat USB
Pairing Button
To initiate pairing, in the unlikely event that it
becomes necessary. See “Pairing the Headset
and Transmitter,” page 24.
Digital Optical Audio Out
For connection to a television
or external audio system.
Programming USB
For programming only. See “Firmware
Upgrades and Personalization,” page 29.
Digital Optical Audio Input
For connection to your Console

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Headset Charging
Even when the Elite 800 operates via wired connection to mobile devices, it can still use the internal amplifier and so requires
power from its rechargeable battery. When charging, both the Headset Power LED and the Transmitter LED will glow Red.
NOTE: In order to achieve and maintain optimal battery performance for your Turtle Beach wireless headset, proper care is
required when charging and storing. Always charge the battery before storing the unit for more than 3 months! Never store the
unit in temperatures above 113°F/45°C. Store the headset at room temperature (72°F/22.5°C) and at humidity below 75%.
1.Connect the USB end of the USB Transmitter Cable to a USB port on the game console or computer.
2.Connect the micro-USB end of the USB Charging Cable to the Power and Chat USB Port on the Transmitter.
3. Place the Headset on the Transmitter. Align the charging contacts on the right earcup of the Headset with the charging pins
on the right side of the Transmitter.
NOTE: The Status LED on the front of the Transmitter will turn Red when the Headset is properly seated on the Transmitter. If
the Status LED is Blue or Pink, properly align the charging contacts of the Headset. If you are running older headset firmware
you may hear “Powering On, Power Off” prompts when first charging the headset. This is normal.
It is also possible to recharge the Headset during game play, with the use of a third-party USB-A-to-micro-USB cable, sold
separately. We recommend a cable of sufficient length for comfortable game play.
1. Connect the USB end of the third-party cable to a USB port on the game console or computer.
2. Connect the micro-USB end of the third-party cable to the USB Charging Port on the Headset.
NOTE: The Power LED on the Headset does not indicate charging status when you recharge via USB cable.
WARNING: Never fully deplete the battery then put the unit in storage, as this may cause irreversible damage to the battery.
Following these simple guidelines will ensure that your Turtle Beach wireless headset will provide many hours of enjoyment.
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PS4™ and PS3™ Console Setup
The Elite 800 headset is designed for use with PS4™ and PS3™ consoles.
1. Connect the USB end of the USB Transmitter Cable to a USB port on the game console.
2. Connect the micro-USB end of the USB Transmitter Cable to the main USB port on the Transmitter.
NOTE: Do not use the USB port labeled “PROGRAM ONLY.”
3. Connect the Digital Optical Cable from the Digital Out port of the game console to the Digital In port of the Transmitter.
ConsoleConsole
DIGITAL OUT
(OPTICAL)
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PS4™ Setup
4. In the PS4 menu, go to Settings > Sound and Screen >
Audio Output Settings > Primary Output Port > Digital Out
(OPTICAL).
5. In the check-off boxes, select ONLY Dolby Digital 5.1 ch.
NOTE: Do not select DTS. While the Elite 800 features DTS
Headphone:X surround sound, the system requires a Dolby
Digital input signal.
6. Go to Settings >> Sound and Screen >>
Audio Output Settings >> Audio Format (Priority)
7. Select Bitstream (Dolby)
8. Go to Settings >> Devices >> Audio Devices
9. Select USB Headset(Turtle Beach Elite 800 Chat)
for Input & Output Device
10. Set Output to Headphones to Chat Audio
11. Set Volume Control (Headphones) level to maximum
Primary Output Port
Enter Back
x
Select the input format supported by the device (TV, AV amplifier or receiver) that is connected using the
DIGITAL OUT (OPTICAL) port.
Note that if the device does not support the selected format, the speakers might be damaged.
Dolby Digital 5.1ch
DTS 5.1ch
AAC
OK
Linear PCM 44.1kHz
Linear PCM 48.kHz
Audio Output Settings
Audio Format (Priority)
Primary Output Port
Enter Back
Linear PCM
Bitstream (Dolby)
Bitstream (DTS)
x
Audio Devices
Enter Back
Output Device
Input Device USB Headset(Turtle Beach Elite 800 Chat)
USB Headset(Turtle Beach Elite 800 Chat)
Adjust Microphone Level
Chat Audio
xUser 1
Output to Headphones
Volume Control (Headphones)

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PS4™ Setup
12. Go to Settings > Devices > Audio Devices > Headsets and
Headphones > Microphone Level.
13. Follow the on-screen instructions to calibrate your
microphone
Microphone Level
User 1
Speak into the microphone and adjust the microphone level so that the input volume is in the
[Good] range.
Increase the microphone level if the input volume is too low, and decrease the microphone level
if the input volume is too high.
Back
Input Volume
Microphone Level
Too Low Good Too High
OK

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PS3™ Setup
1. In the PS3 menus, go to Settings > Accessory Settings
> Audio Device Settings.
2. Set the Input Device and Output Device fields to Turtle Beach
Elite 800.
3. Go to Settings > Sound Settings > Audio Output Settings > Optical
Digital.
Audio Device Settings
Microphone Level 3
Input Device Turtle Beach Elite 800
Output Device Turtle Beach Elite 800
Back
X Enter
OK
Audio Output Settings
Select the connector on the TV or AV amplifier (receiver).
Turn on the power of the connected device.
Cancel

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PS3™ Setup
5. Go to Settings > Sound Settings > Audio Multi Output.
6. Select On.
Audio Output Settings
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On
Sets to output audio through multiple connectors
simultaneously. Audio output to connectors that are
not selected in [Audio Output Settings] is downscaled
to 2 Ch.
4. In the check-off boxes, select ONLY Dolby Digital 5.1 Ch.
NOTE: Do not select DTS. While the Elite 800 features DTS
Headphone:X surround sound, the system requires a Dolby Digital
input signal.
Audio Output Settings
Select an output format supported by the TV or AV amplifier (receiver) in use. The system will
automatically adjust the output to match the selected format.
Dolby Digital 5.1 Ch.
DTS 5.1 Ch.
AAC
Linear PCM 2CH. 44.1 kHz
Linear PCM 2 Ch. 88.2 kHz
Linear PCM 2 Ch. 176.4 kHz
Linear PCM 2 Ch. 48 kHz
Cancel
X Enter

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Xbox One Setup
1. Connect the USB end of the USB Transmitter Cable to a USB port on the game console.
2. Connect the micro-USB end of the USB Transmitter Cable to the main USB port on the Transmitter.
NOTE: Do not use the USB port labeled “PROGRAM ONLY.”
3.Connect the Digital Optical Cable from the S/PDIF port of the game console to the Digital In port of the Transmitter.
Requires Xbox One Headset Adapter (Sold Separately)
ConsoleConsole
DIGITAL OUT
(OPTICAL)
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Xbox One Setup
Use the two long pins to
properly align the adapter
5. Connect the Mobile Cable to the Xbox One headset adapter and the Mobile Connection on the left earcup
of the Headset.
6. Connect the Xbox One Controller to the Xbox One Console using the Micro USB Update Cable.
4. Insert the Xbox One headset adapter,
sold separately, into the Xbox One controller.

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Xbox One Setup
7. Follow the on-screen prompts to update
your controller.
8. Take this time to update additional controllers
if necessary.
Note: If your adapter is not functioning correctly after
these steps, try updating your controller again.
To do this go to Settings >> System >> Update Controller.
This will repeat the original process.
9. Hold down the Chat Balance button on the Xbox One Audio Adapter until you hear a tone. This will allow game audio to
only travel through your Elite 800 transmitter.
Your controller needs an update
Home
FEATURED
An update is available for a recently connected Xbox One controller. Would you like to update it?
Update controller Cancel
Controller updated
The connected controller has been updated.
Do you want to update another controller?
Update another Exit

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Color depth
36 bits per pixel
Color space
PC (RGB full)
Sound mixer Stereo uncompressed
Chat mixer
Allow 50 Hz refresh rate Setup TV & A/V control
Change volume with voice by
3 steps
Off
VIDEO FIDELITY CONSOLE VOLUMECONSOLE
Display & sound
Bitstream out
Color depth
36 bits per pixel
Color space
PC (RGB full)
Sound mixer
Chat mixer
Allow 50 Hz refresh rate Setup TV & A/V control
Change volume with voice by
3 steps
DTS Digital Sound
VIDEO FIDELITY CONSOLE VOLUMECONSOLE
Display & sound
Dolby Digital
About me
Network
Add to family Remove accounts
Closed
captioning
Display &
sound
Set up your family to
manage your
children’s Xbox
experiences.
Power &
startup
TV & OneGuide System
CC
Disc & Blu-ray
Kinect Preferences
TESTING LAB CONSOLE FAMILY OTHER PEOPLE
Privacy & online safty
Payment & billing
Subscriptions
My home Xbox
Sign-in, security &
passkey
Settings
Xbox One Setup
10. Go to Settings > Display & Sound > Optical Audio.
11. Select Bitstream Out.
12. Go to Settings > Display & Sound >
Bitstream Format.
13. Select Dolby Digital.
NOTE: Do not select DTS. While the Elite 800
features DTS Headphone:X surround sound, the
system requires a Dolby Digital input signal.
This step is particularly important for clear game
sound. If you skip this step, the Elite 800 will
receive two streams of game sound, slightly
out-of-sync. Clarity will be degraded.
9. Go to the Xbox One Home Screen and
Pres the button on the Xbox
One Controller.

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Windows® and Mac® OSX Computer Setup
The Elite 800 can also be used on Windows or Mac OSX computers equipped with a Dolby Digital Live (DDL) sound card
using a digital optical S/PDIF output.
NOTE: Your computer must have a sound card with Dolby Digital Live installed in order to hear DTS Headphone:X surround
sound through the headset. If your computer does not have that, you will only hear enhanced stereo audio.
Connections for Windows and Mac computer game audio
1. Connect the USB end of the USB Transmitter Cable to a USB port on the computer.
2. Connect the micro-USB end of the USB Transmitter Cable to the main USB port on the Transmitter.
NOTE: Do not use the USB port labeled “PROGRAM ONLY.”
3. Connect the Digital Optical Cable to the Digital In port on the Transmitter and to the computer’s digital
optical output port.
4. Set your computer’s Digital Optical Output as the Default Playback (output) Device:
a.For Windows computers: Go to Start > Control Panel > Hardware and Sound > Sound > Playback tab. Right-click
Digital/Optical Output (or similar) and select Set as Default Device.
b.For Mac OSX computers: Go to Apple Menu > System Preferences > Sound > Output tab.
Select Digital/Optical Output (or similar) from the list.
5. Power on the Elite 800 Headset.
6. Play a track on your computer. You should hear audio in the Headset.
7. Set your computer’s Mic Input for Turtle Beach Elite 800 Chat:
a.For Windows computers: Go to Start > Control Panel > Hardware and Sound > Sound > Recording tab. Right-click
Turtle Beach Elite 800 and select Set as Default Device. Click OK to accept the settings and exit the Sound dialog box.
b.For Mac OSX computers: Go to Apple Menu > System Preferences > Sound > Input tab. Select Turtle Beach Elite 800
(or similar) from the list. Close the Sound dialog box and close the System Preferences folder.
DIGITAL OUT
(OPTICAL)