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6.0 TROUBLESHOOTING
If either or both of the LM-702HD Dual 7” LCD Monitors do not appear to be functioning
properly, be certain that the source and any other device connected to the unit is
functioning correctly by connecting each device currently connected to the LM-702HD to
another monitor. (In other words, bypass the individual LM-702HD to insure that the
problem is not with the source device.) If the signal is present under those conditions,
make certain that power is present to the LM-702HD. If it is, check all cables for
damage. Cables should be undamaged, as short as possible and should be premium
quality.
Note: It is strongly recommended that you use premium cables in order to achieve
maximum distance cable runs and the best performance possible.
After trying the above suggestions should the problem still persist, contact your dealer
for additional suggestions before contacting TV One. Should the dealer’s technical staff
be unable to assist you, contact TV One via our support website:
http://tvone.crmdesk.com. Create a technical support request on the site and our
support team will respond within a short period of time.
7.0 LIMITED WARRANTY
LIMITED WARRANTY – With the exceptions noted in the next paragraph, TV One
warrants the original purchaser that the equipment it manufactures or sells will be free
from defects in materials and workmanship for a period of two years from the date of
purchase. Should this product, in TV One’s opinion, prove defective within this warranty
period, TV One, at its option, will repair or replace this product without charge. Any
defective parts replaced become the property of TV One. This warranty does not apply
to those products which have been damaged due to accident, unauthorized alterations,
improper repair, modifications, inadequate maintenance and care, or use in any manner
for which the product was not originally intended.
Items integrated into TV One products that are made by other manufacturers, notably
computer hard drives and liquid crystal display panels, are limited to the term of the
warranty offered by the respective manufacturers. Such specific warranties are
available upon request to TV One.
If repairs are necessary under this warranty policy, the original purchaser must obtain a
Return Authorization Number from TV One and return the product to a location
designated by TV One, freight prepaid. After repairs are complete, the product will be
returned, freight prepaid.
LIMITATIONS - All products sold are "as is" and the above Limited Warranty is in lieu of
all other warranties for this product, expressed or implied, and is strictly limited to two
years from the date of purchase. TV One assumes no liability to distributors, resellers or
end-users or any third parties for any loss of use, revenue or profit.
