uAttend CB1000 User manual

Quick-Start Guide
contentS:
Sign-Up
Timeclock Set-up
Departments & Employees
Troubleshooting
Device Installation
Warranty

SteP 1: SiGn-uP
Thank you for purchasing the CB1000 time clock, part of the uAttend™Employee
Management System by ProcessingPoint, Inc. You’ve made an excellent choice -
now let’s get started!
We’ll guide you through the signup process in a few convenient steps. The signup
takes only about 5 minutes if the steps are performed in order.
Step 1: Open your web browser and visit: http://trackmytime.com/signup
Step 2: You’ll be prompted to enter the DEALER ID, which can be found on the
outside of the box the CB1000 came in and on the cover of this guide.
- If missing, please contact us at: [e-mail] or call
1-800-518-8925.
Step 3: After entering the DEALER ID, you will be prompted to select the
subscription plan that best fits your needs. The plans are designed on a
per month basis depending on the number of employees you will have
using the system. You can easily upgrade and downgrade your plan at
any time.
Step 4: After you select the plan, we’ll ask you for additional information about
your company.
Login Page: Use this field to specify an easy URL (web address)
for you to remember. A shortened version of your
company name would be a good idea, however, it
cannot be longer than 20 characters and can not
contain special characters or spaces.
Clock Admin: The clock administrator has full access to the account.
This person is required to setup and manage the
account. Additional supervisors and users will be
added later.
Billing Info: Enter your billing information - the credit card you
enter will be used for recurring monthly billing. All
plans come with a 30-day money back guarantee in
case you are not satisfied with the service.
Congratulations!
You are now signed up for the service. Next, we’ll show you how to link your
CB1000 to the uAttend™ account that you just created.

SteP 2: time clock SetuP
Before we begin linking your time clock to uAttend™’s trackmytime.com, you’ll
need to ensure that the CB1000 is plugged into a power outlet and connected
to your local area network via the included ethernet cable (or one you provide).
You should still be signed into trackmytime.com - If not, please login with the
credentials you setup in Step One.
Step 1: Click on the SETTINGS tab on the top menu.
Step 2: Next, click on the green link for TIMECLOCKS.
Step 3: Click the green link in the upper-right hand corner:
ADD TIMECLOCK.
Step 4: You will need to locate the CLOCK ID (also called Device ID) on
the CB1000 unit. To do this, press the “F3” key as indicated on the
picture below. An example CLOCK ID: CB1000-ALSNMW3A
Step 5: On trackmytime.com, enter the CLOCK ID/DEVICE ID into the
DEVICE ID field. Then, enter the location where this clock will be
mounted. (This is used in case you have multiple clocks for your
account - you’ll be able to distinguish the location of each clock.)
When finished, click the ADD button.
Step 6: VERY IMPORTANT - Restart the CB1000 device and remain
logged into trackmytime.com.
You have now linked your CB1000 time clock to the uAttend™ service. Next, we
will walk you through setting up departments and employees
F3

SteP 3: dePartment and emPloyeeS SetuP
Before using your CB1000 time clock, we’ll need to set up at least one department
and one employee. There is no limit to the number of departments you setup -
however, the number of employees are limited based on the plan you selected.
You can update your plan to include more employees by clicking on the ACCOUNT
link in the upper-right corner of trackmytime.com
To Add a Department:
Step 1: Click on DEPARTMENTS on the main menu. (tabs at the top of the page)
Step 2: Next, click on the green ADD DEPARTMENT link in the upper-right hand
corner
Step 3: First, enter a code for the department. This can be any 3 digit alpha-
numerical code. Next, enter the name of the department, then click the
ADD button.
To Add a User to a Department:
Step 1: Click on USERS on the main menu. (tabs at the top of the page).
Step 2: Next, click on the green ADD USER link in the upper-right hand corner.
Step 3: Select the role of the user - either “Employee” or “Supervisor”; enter the
employee’s first and last name, then click the ADD button.
Step 4: Next, click on the name of the user you just added, this will open up
additional configuration options for the employee. You can edit any of the
fields by clicking on the EDIT link to the right of each option. We highlight
some of the most used options in this guide. For more specific options,
please refer to the complete CB1000 manual, found in the help section
of the uAttend™ System.
Step 5: If this employee will be using a PIN number to clock in or out, click on the
EDIT link on the “PIN NUMBER” row. Enter the desired PIN number in
the field provided, then click the SAVE button. The employee will now be
able to use this PIN number on the CB1000 device to log in and out.
Step 6: If this employee will be using a RFID Badge, click
on the EDIT link on the “BADGE NUMBER” row.
The BADGE NUMBER can be found printed
on the RFID Badge - refer to the image to the
right to best locate this set of numbers. After
you enter the Badge ID, click the SAVE button.
Do not enter any leading zeroes that may be printed on the badge.
You are now ready to start using the CB1000 to punch in or punch out
any employees you have added to your account. Simply start the device
and you are ready to go.

troubleShootinG
error
meSSaGe
noteS
CLOCK ID ERROR THIS ERROR IS DISPLAYED WHEN THE CB1000
TIME CLOCK HAS NOT BEEN ACTIVATED ON AN
UATTEND™ ACCOUNT. PLEASE REFER TO STEP #2
OF THIS GUIDE.
NET NOT FOUND THE CB1000 WAS UNABLE TO CONTACT THE
UATTEND™ SERVICE.
CHECK TO MAKE SURE:
• Your ethernet cable is securelY
PLUGGED INTO THE BOTTOM OF THE DEVICE
• Your network allows DhcP connec-
TIONS
• the network is not behinD a firewall
THAT BLOCKS COMMUNICATION ON PORT 80
SORRY, DEALER ID NOT
FOUND
TRACKMYTIME.COM WILL REPORT THIS
ERROR IF THE DEALER ID YOU ENTERED IS
NOT VALID. PLEASE CONTACT YOUR DEALER
REPRESENTATIVE FOR ASSISTANCE.
CAN’T LOGIN TO
TRACKMYTIME.COM
WHEN YOU ATTEMPT TO LOGIN TO
TRACKMYTIME.COM, THE LOGIN FORM
REFRESHES. THIS INDICATES THAT THE
USERNAME/PASSWORD COMBINATION YOU
ENTERED WAS NOT CORRECT.
IF YOU HAVE FORGOTTEN YOUR USERNAME
AND/OR PASSWORD, CLICK ON THE “EMAIL
USERNAME/PASSWORD” LINK AT THE TOP OF
THE PAGE.
SORRY, USER NOT
FOUND
IF AN EMPLOYEE SWIPES THEIR/BADGE AND
THIS MESSAGE IS DISPLAYED, IT MEANS THAT
THE EMPLOYEE WAS NOT FOUND ON YOUR
ACCOUNT WITH TRACKMYTIME.COM
CHECK TO MAKE SURE:
• You have entereD the correct baDge
NUMBER FOR THE EMPLOYEE (SEE PAGE 4
ABOVE)
• the emPloYee is currentlY set to “active”

mountinG inStructionS
Step 1: Attach wall plate to the back of the CB1000 using the 4 small screws.
FiG. 1
FiG. 2
(cb1000 toP View)
(cb1000 bottom View)
2x
2x
*image not actual size

Step 2: Mount the longer screws and plastic anchors on the wall or surface
on which the CB100 will stay. Make sure there is a power outlet
and LIVE ethernet port nearby. Position the CB1000 at or near eye
level. Measure the distance between the bracketscrew holder and
drill your wall holes accordingly
Step 3: Attach the CB1000 to the wall screws. Plug in the ethernet cable
and power adaptor.
FiG.3
FiG.4
Power Cord
Electric Outlet Ethernet Outlet
Ethernet
Cable
Inset - Zoom
Mounting
Screws
3.5 Inches

cb1000 limited warranty
A. Warranty and Warranty Periods. ProcessingPoint, Inc. (“PPoint”) warrants only to the original end user that the
CB1000 will be free from defects in material and workmanship for the time during which the original end user
subscribes to the uAttend™ Employee Management System.
B. PPoint’s Obligation Under Warranty. PPoint’s sole obligation under the above warranty shall be to repair or replace
products and parts during the warranty period. PPoint does not assume responsibility for delays in replacement or
repair of products or parts. Products and parts repaired or replaced by PPoint under warranty shall be warranted
for the balance of the original warranty period. This warranty gives end users specific legal rights, and particular end
users may also have other rights which may vary from jurisdiction to jurisdiction.
C. DISCLAIMER OF ALL OTHER WARRANTIES. NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, ARE
GIVEN, AND PPOINT EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING AND WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to particular end users.
D. Limitations. No salesperson, representative, or agent of PPoint is authorized to make any guaranty, warranty, or
representation that contradicts the terms contained in this Limited Warranty. Any waiver, alteration, addition, or
modification to the warranties contained herein must be in writing and signed by authorized representatives of PPoint
to be valid, binding, and enforceable. PPoint does not assume responsibility for any specific application to which any
products or parts are applied including, but not limited to, compatibility with other equipment. All statements, technical
information, or recommendations relating to the products or parts are based upon tests believed to be reliable, but
do not constitute a guaranty or warranty. PPOINT SHALL NOT UNDER ANY CIRCUMSTANCES WHATSOEVER
BE LIABLE TO ANY PARTY FOR LOSS OF PROFITS, DIMINUTION OF GOOD WILL, OR ANY OTHER
SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM
IN CONNECTION WITH PPOINT PRODUCTS AND/OR PARTS. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to particular end
users.
E. What May Void the Warranty. This Limited Warranty shall be null and void in the following circumstances:
1. Modification or repair by the end user or any non-authorized PPoint service provider; or
2. Improper use or installation, or damage by accident or neglect, by the end user or any third party; or
3. Failure of the end user or any third party to exercise caution to protect from electrostatic discharge damage
and adverse temperature, or physical abuse; or
4. Failure by the end user to follow the Return Appointment Process set forth below.
F. Return Appointment Process. As a condition precedent to the above Limited Warranty, the end user must:
1. Obtain a return material authorization (RMA) from PPoint, which will include an RMA number that must be
prominently displayed on the outside of the shipping container. Returns without an RMA number may be
rejected by PPoint and immediately returned to end user, freight collect.
2. Ship the items being returned to PPoint, freight prepaid, together with a written description of the claimed
defect.
3. Pack the items being returned in the original packing carton or equivalent. Damage in transit is end user’s
responsibility and may be cause to void the warranty claim.
G. Transportation Costs. PPoint will pay surface freight to return products covered by this Limited Warranty. However, if
PPoint determines in the exercise of its reasonable but sole discretion that the product or part returned for warranty
service is not defective, or does not otherwise qualify for warranty service, end user shall be liable for all costs of
handling and transportation.
ABC Office 1142 W. Flint Meadow Dr., Kaysville, UT 84037
[phone] toll free • [phone] fax • www.abcoffice.com