uAttend CB1000 User manual

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CB1000
Quick-Start Guide
Contents
1. Getting Started –Signup
2. Timeclock Setup
3. Departments and Employees
4. Troubleshooting
5. Device Installation

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1. Signup
Thank you for purchasing the CB1000 Time Clock, which is part of the A2T uAttend Employee
Management System. You’ve made an excellent choice - now let’s get started!
We’ll guide you through the signup process in a few convenient steps. The signup process is designed
to only take about 5 minutes if the steps are performed in order.
Step 1: Open your web browser and visit: http://trackmytime.co.uk/signup
Step 2: You’ll be prompted to enter the DEALER ID. This can be found on the outside
of the box the CB1000 came in. (It will be a sticker on the outside of the box - If
missing, please contact us at: suppo[email protected]k)
Step 3: After entering the dealer ID, you will be prompted to select a plan that best fits your
needs. The plans correspond to the number of employees you will have using the system and
run on a monthly basis. You can easily upgrade and downgrade your plan at any time.
Step 4: After you select the plan, we’ll ask you for additional information about your
organisation.
Login Page: Use this field to specify an easy URL (web address) for you to
remember. A shortened version of your company name would be a good idea. It
cannot be longer than 20 characters and cannot contain special characters or spaces.
Clock Admin: The clock administrators on the system have full access to your
account to enable it to be set up. This person is required to setup and manage the
account.
Additional supervisors, who may only be able to see a sub-set of the employees can,
and users can be added later.
Billing Info: Enter your billing information - the credit card you enter will be stored
on our system (encrypted and secure) for recurring monthly billing. All plans come
with a 30-day money-back guarantee in case you are not satisfied.
Congratulations!
You are now signed up for the service. Next, we’ll show you how to link your CB1000 termimal to your
uAttend account.

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2. Time Clock Setup
Before we begin linking your time clock to uAttend’s trackmytime.co.uk, you’ll need to ensure that the
CB1000 is plugged into a power outlet and connected to your local area network using the included
network cable (or one you provide).
You should still be signed into trackmytime.co.uk - If not, please login with the credentials you setup in
the first step.
Step 1: Click on
Step 2: Next, click on the green link for
Step 3: Click the green link in the upper-right hand corner:
Step 4: You will need to locate the CLOCK ID (also called Device ID) on the CB1000
unit. To do this, press the “F3” key as indicated
on the picture below.
An example CLOCK ID would be:
CB1000-ALSNMW3A
Step 5: On trackmytime.co.uk, enter the CLOCK
ID/DEVICE ID into the DEVICE ID field. Then, enter a
name or location for the clock. (This is used in case
you have multiple clocks within your organisation,
enabling you to distinguish between them.)
When finished, click the ADD button. If you receive
any error messages call 0845 680 8568.
Step 6: VERY IMPORTANT - Unplug the power supply to the CB1000 terminal,
wait for ten seconds and plug the power back in.
You have now linked your CB1000 time clock to the uAttend service. Next, we will walk
you through setting up departments and employees.

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3. Departments and Employees
Before using your CB1000 time clock, we’ll need to set up at least one department and one employee.
There is no limit to the number of departments you setup - however, the number of employees will
correspond to the plan you selected. You can update your plan to include more employees by clicking
on the ACCOUNT link in the upper-right corner of trackmytime.co.uk.
To Add a Department:
Step 1: Click on DEPARTMENTS on the main menu. (Tabs at the top of the page)
Step 2: Next, click on the green ADD DEPARTMENT link in the upper-right hand
corner
Step 3: First, enter a code for the department. This can be any 3-digit number. Next,
enter the name of the department, then click the ADD button.
To Add a User to the Department:
Step 1: Click on USERS on the main menu. (Tabs at the top of the page)
Step 2: Next, click on the green ADD USER link in the upper-right hand corner
Step 3: Select the role of the user - either “Employee” or “Supervisor”, enter the
employee’s first and last name, then click the ADD button.
Step 4: Next, click on the name of the user you just added, this will open up additional
configuration options for the employee. You can edit any of the fields by
clicking on the EDIT link to the right of each option. We will go ahead and
highlight some of the most used options in this guide. For more specific
options, please refer to the help files.
Step 5: If this employee will be using a PIN number to clock in or out, click on the
EDIT link on the “PIN NUMBER” row. Enter the desired PIN number in the
field provided, then click the SAVE button. The employee will now be able to
use this PIN number on the CB1000 device to clock in and out.
Step 6: If this employee will be using an RFID Badge, click on the EDIT link on the
“BADGE NUMBER” row. The BADGE NUMBER can be found printed on the
RFID Badge or fob - refer to the image below to best locate this set of
numbers (no leading zeros please). After you enter the Badge ID, click the
SAVE button.
Step 7: If this employee will be using
a web page to clock In and
Out, fill in the username and
password fields and give
them your organisations
unique secure url.

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4. Troubleshooting
Error Message
Notes
CLOCK ID ERROR
This error is displayed when the CB1000 time
clock has not been activated on an uAttend
account. Please refer to Page #2 of this guide.
Net Not Found
The CB1000 was unable to contact the uAttend
service.
Check to make sure:
• Your Ethernet cable is securely plugged into
the bottom of the device.
• Your network allows DHCP connections.
• The network is not behind a firewall that blocks
communication on port 80.
Sorry, Dealer ID not found
Trackmytime.co.uk will report this error if the
Dealer ID you entered is not valid. Please contact
your dealer for assistance.
Can’t Login to trackmytime.co.uk
When you attempt to login to
trackmytime.co.uk, the login form just refreshes.
This indicates that the username/password
combination you entered was not correct.
If you have forgotten your username and/or
password, click on the “Email
Username/Password” link at the top of the page.
Sorry, user not found
If an employee swipes his badge or enters his
PIN and this message is displayed, it means that
the employee was not found on your account
with trackmytime.co.uk
Check to make sure:
• You have entered the correct badge number
for the employee (See Page 4 above).
• The User entered the correct PIN (if not using a
badge).
• The employee is currently set to “Active”.

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Error Message Notes
5. Mounting Instructions
Step 1: Either attach the wall plate to the wall using the holes and screws provided, or,
Fig 1 & Fig 2, attach the wall plate to the back of the CB1000 using the 4 small
screws first and then install the screws as per Fig 3.
Fig. 1
Fig. 2

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Step 2: If you have attached the back plate to the terminal then install the longer
screws and plastic anchors on the wall or surface on which the CB1000 will
reside. Make sure there is a power outlet and LIVE Ethernet port nearby.
Ensure the screws are installed at the correct distance apart, see Fig 3.
Step 3: If appropriate, attach the CB1000 to the wall screws. Plug in the Ethernet
cable and power adaptor Fig 4.
89mm
Fig. 3
Fig. 4