Ubiquiti AG-HP-2G20US User manual

2.4 GHz High-Performance
Integrated InnerFeed®
Antenna
Model: AG-HP-2G20

Introduction
Thank you for purchasing the Ubiquiti Networks®
airGrid®M2HP. This Quick Start Guide is designed to guide you
through installation and includes warranty terms.
Package Contents
Antenna Feed Feed Extender* Grid Reflector*
Rear Housing L-Bracket* Pole Clamp* U-Bolt*
2.4GHz High-Performance
IntegratedInnerFeed®
Antenna
Model:AG-HP-2G20
Flange Nuts*
(M8, Qty. 2)
PoE Adapter with
Mount Bracket
(24V, 0.5A)
Power Cord Quick Start
Guide
* The Feed Extender, Grid Reflector and mounting hardware are packaged separately.
Products may be different from pictures and are subject to change without notice.
TERMS OF USE: Ubiquiti radio devices must be professionally installed. Shielded Ethernet
cable and earth grounding must be used as conditions of product warranty. TOUGHCable™is
designed for outdoor installations. It is the customer’s responsibility to follow local country
regulations, including operation within legal frequency channels, output power, and Dynamic
Frequency Selection (DFS) requirements.

Installation Requirements
• 13 mm or ½" wrench
• Shielded Category 5 (or above) cabling should be used for
all wired Ethernet connections and should be grounded
through the AC ground of the PoE.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial-grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit:
www.ubnt.com/toughcable
Application Examples
The airGrid mounted outdoors with the Grid Reflector
installed provides directional outdoor coverage (gain
reflector‑dependent).
The airGrid mounted outdoors without the Grid Reflector
installed provides outdoor‑to‑indoor coverage using the 3 dBi
Antenna Feed only.

LEDs
Signal In airOS, you can modify the wireless signal
strength threshold values for each LED on the
Advanced tab under Signal LED Thresholds. The
default values are shown below:
LED will light green when the wireless signal
strength is above ‑65 dBm.
LED will light green when the wireless signal
strength is above ‑73 dBm.
LED will light amber when the wireless signal
strength is above ‑80 dBm.
LED will light red when the wireless signal
strength is above ‑94 dBm.
Ethernet The Ethernet LED will light steady green
when an active Ethernet connection is made and
flash when there is activity.
Power The Power LED will light green when the
device is connected to a power source.

Hardware Installation
Assemble the airGrid according to your chosen polarization.
1. Attach the L-Bracket to the Grid Reflector by sliding the tabs
into the slots.
Vertical Polarization Horizontal Polarization
IMPORTANT: The polarization of the airGrids must
match on both ends of the wireless link (horizontal to
horizontal, vertical to vertical).
2. On the front of the airGrid, ensure the polarization indicator,
Vor H, properly matches your desired polarization.
Vertical Polarization Horizontal Polarization

*640-00087-03*
640-00087-03
3. Attach the Rear Housing:
a. Ensure the four alignment holes on the Grid Reflector
and L-Bracket are lined up.
b. Orient the Rear Housing with the locking tab of the
cable feed door facing up.
c. Insert the alignments pins of the Rear Housing into the
alignment holes, and push until the Rear Housing locks
into place with a click.
Vertical Polarization Horizontal Polarization
4. Insert the Feed Extender into the Rear Housing with the
Release Button facing down. Push until it locks into place
with a click.
Release Button

5. Lift the locking tab of the cable feed door and detach the
door from the Rear Housing.
6. Route an Ethernet cable through the Rear Housing and Feed
Extender. Connect the cable to the Ethernet port on the
back of the Antenna Feed.

7. Attach the Antenna Feed:
a. Rotate the Antenna Feed to match the signal
polarization.
b. Insert the Antenna Feed into the Feed Extender, and
push until it locks into place with a click.
Vertical Polarization Horizontal Polarization
8. Lightly pull the Antenna Feed to ensure that the Release
Button is fully engaged and locked into place.
Antenna Feed
Feed Extender
Release Button
Bottom View
Note: If you need to remove the Antenna Feed, you
must depress the Release Button first.

9. The Release Button indicates the Antenna Feed polarization.
Confirm that the polarization indicator, Vor H, on the
Antenna Feed matches the indicator on the Grid Reflector.
IMPORTANT: The polarization indicators must match.
Vertical Polarization Horizontal Polarization
10. Re-attach the cable feed door to the Rear Housing. Ensure
the locking tab securely latches to the Rear Housing.

11. Slide the Pole Clamp onto the L-Bracket.
12. Insert the U-Bolt into the Pole Clamp and L-Bracket. Secure
each end of the U-Bolt with a Flange Nut.
9 N-m
(80 lb-in)
Note: The mounting assembly can accommodate a
Ø 32 ‑ 56 mm (1.25 ‑ 2.2") pole.

Connecting to Power over Ethernet
1. Connect the Ethernet cable from the airGrid to the POE
port of the PoE Adapter.
2. Connect an Ethernet cable from your LAN to the LAN port
of the PoE Adapter.
3. Connect the Power Cord to the adapter, and then plug the
Power Cord into a power outlet.
Mounting the PoE Adapter (Optional)
1. Remove the PoE Mounting Bracket from the adapter, place
the bracket at the desired location, and mark the two holes.
2. Pre‑drill the holes if necessary, and secure the bracket
using two fasteners (not included).
3. Align the adapter’s slots with the tabs of the PoE Mounting
Bracket, and then slide the adapterdown.

airOS® Configuration
Verify connectivity in the airOS Configuration Interface and
select the airGrid antenna size.
1. Make sure that your host system is connected via Ethernet
to the airGrid.
2. Configure the Ethernet adapter on your host system with a
static IP address on the 192.168.1.x subnet.
3. Launch your web browser and type https://192.168.1.20
in the address field. Press enter (PC) or return (Mac).
4. The login screen will appear. Enter ubnt in the Username
and Password fields. Select your Country and Language.
You must agree to the Terms of Use to use the product.
Click Login.
Note: U.S. product versions are locked to the
U.S. Country Code to ensure compliance with
FCCregulations.

5. Select the airGrid antenna size:
a. Click the Wireless tab.
b. From the Antenna drop-down list, select the
appropriate option.
c. Click Change to save.
d. Click OK to confirm.
Customize additional settings as needed to complete the
installation.
For additional details on the airOS Configuration Interface,
refer to the User Guide available at:
documentation.ubnt.com/airmax

Installer Compliance Responsibility
Devices must be professionally installed and it is the
professional installer's responsibility to make sure the device is
operated within local country regulatory requirements.
Since Ubiquiti Networks equipment can be paired with a
variety of antennas and cables, the Antenna and Output Power
fields are provided to the professional installer to assist in
meeting regulatory requirements.

Specifications
AG‑HP‑2G20
Dimensions 620 x 460 x 390 mm
(24.41 x 18.11 x 15.35")
Weight 2603 g
(91.82 oz)
Networking Interface (1) 10/100 Ethernet Port
Enclosure Outdoor UV Stabilized Plastic
Frequency 2412 ‑ 2462 MHz
Gain 20 dBi
Output Power 28 dBm
Max. Power Consumption 3W
Power Supply 24V, 0.5A PoE Adapter (Included)
Power Method Passive Power over Ethernet
(Pairs 4, 5+; 7, 8 Return)
Max. VSWR 1.5:1
Wind Survivability 200 km/h
(125 mph)
Wind Loading 34.7 N @ 200 km/h
(7.8 lbf @ 125 mph)
ETSI Specication EN 302 326 DN2
Shock and Vibration ETSI300‑019‑1.4
Certications FCC, IC, CE
Operating Temperature ‑30 to 75° C
(‑22 to 167° F)
Operating Humidity 5 to 95% Noncondensing

Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Do not use this product in location that can
be submerged by water.
WARNING: Avoid using this product during an electrical
storm. There may be a remote risk of electric shock from
lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a
different power source than those specified may result in improper
operation, damage to the equipment or pose a fire hazard if the
limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service
should be provided only by a qualified service technician.
3. This equipment is provided with a detachable power cord which has
an integral safety ground wire intended for connection to a grounded
safety outlet.
a. Do not substitute the power cord with one that is not the provided
approved type. Never use an adapter plug to connect to a 2‑wire
outlet as this will defeat the continuity of the grounding wire.
b. The equipment requires the use of the ground wire as a part of the
safety certification, modification or misuse can provide a shock
hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there
are questions about the installation prior to connecting the
equipment.
d. Protective earthing is provided by Listed AC adapter. Building
installation shall provide appropriate short‑circuit backup
protection.
e. Protective bonding must be installed in accordance with local
national wiring rules and regulations.

Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the
product(s) furnished hereunder (the “Product(s)”) shall be free from defects
in material and workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use and operation.
UBIQUITI NETWORKS’ sole and exclusive obligation and liability under
the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion,
to repair or replace any Product that fails to conform to the above
warranty during the above warranty period. The expense of removal and
reinstallation of any Product is not included in this warranty. The warranty
period of any repaired or replaced Product shall not extend beyond its
original term.
Warranty Conditions
The above warranty does not apply if the Product:
(I) has been modified and/or altered, or an addition made thereto,
except by Ubiquiti Networks, or Ubiquiti Networks’ authorized
representatives, or as approved by Ubiquiti Networks in writing;
(II) has been painted, rebranded or physically modified in any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, abnormal
physical, electromagnetic or electrical stress, including lightning
strikes, or accident;
(V) has been damaged or impaired as a result of using third party
firmware;
(VI) has no original Ubiquiti MAC label, or is missing any other original
Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of issuance of
the RMA.
In addition, the above warranty shall apply only if: the product has been
properly installed and used at all times in accordance, and in all material
respects, with the applicable Product documentation; all Ethernet cabling
runs use CAT5 (or above), and for outdoor installations, shielded Ethernet
cabling is used, and for indoor installations, indoor cabling requirements
are followed.
Returns
No Products will be accepted for replacement or repair without obtaining
a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS
during the warranty period, and the Products being received at UBIQUITI
NETWORKS’ facility freight prepaid in accordance with the RMA process of
UBIQUITI NETWORKS. Products returned without an RMA number will not
be processed and will be returned freight collect or subject to disposal.
Information on the RMA process and obtaining an RMA number can be
found at: www.ubnt.com/support/warranty.

Disclaimer
EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI
NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA,
SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM
AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY,
ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY,
SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS
FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT AND ANY
WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR
TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES.
BUYER ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS NOR
ITS THIRD PARTY PROVIDERS CONTROL BUYER’S EQUIPMENT OR THE
TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING
THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE
SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS
AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS
FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR THIRD
PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS,
DELAYS, CANCELLATIONS, DELIVERY FAILURES, DATA LOSS, CONTENT
CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY
OF THE FOREGOING. In addition, UBIQUITI NETWORKS does not warrant
that the operation of the Products will be error‑free or that operation will
be uninterrupted. In no event shall UBIQUITI NETWORKS be responsible
for damages or claims of any nature or description relating to system
performance, including coverage, buyer’s selection of products (including
the Products) for buyer’s application and/or failure of products (including
the Products) to meet government or regulatory requirements.
Limitation of Liability
EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL
UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES
(INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING
OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE
PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER
LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.

Note
Some countries, states and provinces do not allow exclusions of implied
warranties or conditions, so the above exclusion may not apply to you.
You may have other rights that vary from country to country, state to
state, or province to province. Some countries, states and provinces do not
allow the exclusion or limitation of liability for incidental or consequential
damages, so the above limitation may not apply to you. EXCEPT TO
THE EXTENT ALLOWED BY LOCAL LAW, THESE WARRANTY TERMS DO
NOT EXCLUDE, RESTRICT OR MODIFY, AND ARE IN ADDITION TO, THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF ANY
SOFTWARE (EMBEDDED IN THE PRODUCT) TO YOU. The United Nations
Convention on Contracts for the International Sale of Goods shall not apply
to any transactions regarding the sale of the Products.
Compliance
FCC
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio
communications. Operations of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.

Industry Canada
This Class A digital apparatus complies with Canadian ICES‑003.
To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that permitted for successful
communication.
This device complies with Industry Canada licence‑exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that
may cause undesired operation of the device.
Cet appareil numérique de la classe A est conforme à la norme NMB‑003
Canada.
Pour réduire le risque d’interférence aux autres utilisateurs, le type
d’antenne et son gain doivent être choisies de façon que la puissance
isotrope rayonnée équivalente (PIRE) ne dépasse pas ce qui est nécessaire
pour une communication réussie.
Cet appareil est conforme à la norme RSS Industrie Canada exempts de
licence norme(s). Son fonctionnement est soumis aux deux conditions
suivantes:
1. Cet appareil ne peut pas provoquer d’interférences et
2. Cet appareil doit accepter toute interférence, y compris les
interférences qui peuvent causer un mauvais fonctionnement du
dispositif.
RF Exposure Warning
The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be
located or operating in conjunction with any other antenna or transmitter.
Les antennes utilisées pour ce transmetteur doivent être installé en
considérant une distance de séparation de toute personnes d’au moins
20 cm et ne doivent pas être localisé ou utilisé en conflit avec tout autre
antenne ou transmetteur.
CE Marking
CE marking on this product represents the product is in compliance with all
directives that are applicable to it.