Ultrak KEGS5000 User manual

Publication Release
** DO NOT PRINT PUBLICATION RELEASE WHEN PRINTING MANUAL **
Model Number: KEGS5000 Category: Controllers
Publication Number: KEMU000499 Revision: C
Part Number: 519222-1960 Revision:
Pub. Name: KEMU000499_C_519222-1960_KEGS5000-eng.pdf
PUBLICATION STATUS
NEW PUBLICATION - ISSUE DATE:
X REVISED/REISSUED PUBLICATION - Replaces REV B
PRINTING INSTRUCTIONS (Mark appropriate options)
Paper Size 11” x 17” X Fold & Staple (Booklet)
Color White X Print Duplex
Cover/Back
Pages Weight 32# Print Single-Sided
Color White Bind
Pages
Weight 32#
Finishing
3-hole punch
X Portrait Left
Finished
Orientation Landscape
Binding/Staple
Location Top
ADDITIONAL INFORMATION OR SPECIAL INSTRUCTIONS
Rev A 07/16/02
PUBLICATION RELEASE (PRELIM)

KEGS5000
System
Controller
USER
MANUAL
519222-1960 KEMU000499
Rev. C 08/23/02

REV DATE REVISIONS
1 October 2001 Preliminary release.
2 (A) November 2001 Added features, revised/added drawings.
3 (B) December 2001 Added features. KEGS5000 firmware revision 01.02.XX
C October 2002 KEGS5000 firmware revision 01.03.05 (PCN 982)
2002 BY ULTRAK
ALL RIGHTS RESERVED
ULTRAK CORPORATE OFFICE
1301 WATERS RIDGE DRIVE
LEWISVILLE, TX 75057
[phone]
www.ultrak.com
ALL RIGHTS RESERVED. NO PART OF THIS PUBLICATION MAY BE REPRODUCED BY ANY MEANS
WITHOUT WRITTEN PERMISSION FROM ULTRAK.
THE INFORMATION IN THIS PUBLICATION IS BELIEVED TO BE ACCURATE IN ALL RESPECTS.
HOWEVER, ULTRAK CANNOT ASSUME RESPONSIBILITY FOR ANY CONSEQUENCES RESULTING
FROM THE USE THEREOF. THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE
WITHOUT NOTICE. REVISIONS OR NEW EDITIONS TO THIS PUBLICATION MAY BE ISSUED TO
INCORPORATE SUCH CHANGES.
519222-1960 ii KEMU000499
Rev. C 08/23/02

FCC COMPLIANCE STATEMENT
INFORMATION TO THE USER: THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY
WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES.
THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL
INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS
EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND, IF NOT
INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE
HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN
A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE IN WHICH CASE THE
USER WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT HIS OWN EXPENSE.
CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY
RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003.
CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME À LA NORME NMB-003
DU CANADA.
519222-1960 iii KEMU000499
Rev. C 08/23/02

DECLARATION OF CONFORMITY
To The European Community Council Directive 89/336/EEC
ISSUED BY: Ultrak®, Inc.
4465 Coonpath Road NW
Carroll, OH 43112
USA
Tel: [phone]
Fax: [phone]
MANUFACTURER: Ultrak®, Inc.
DATE OF ISSUE: December 22, 1995
TYPE OF EQUIPMENT: CCTV and Security Surveillance Equipment
MODEL NUMBER: Alarm Interface Unit
AIU-100 - may be followed by any number of alphanumeric characters.
Auxiliary Interface Units*
AIF-100/CO
Central Control Unit
CCU-100 - may be followed by any number of alphanumeric characters.
CCU-150 – may be followed by any number of alphanumeric characters.
CCU-200 – may be followed by any number of alphanumeric characters.
Joystick Multiplexer
MUX-100 – may be followed by any number of alphanumeric characters
MUX-05 – may be followed by any number of alphanumeric characters
Joystick Controller*
JPD-100, JPD-101, JPD-200 - may be followed by any number of alphanumeric
characters.
Small System Interface*
SSI-100 - may be followed by any number of alphanumeric characters.
Control Output Expander*
COE-08, COE-16 - may be followed by any number of alphanumeric characters
Control Receiver
CRX-610/BX, CRX-801AX, CRX-801BX
Control Transmitter*
UCT-10 – may be followed by any number of alphanumeric characters.
UltraKey*
KEGSA – may be followed by any number of alphanumeric characters.
Ethernet Subrack Controller
MXSYS04*
*Standard EN60065 does not apply.
STANDARDS TO WHICH
CONFORMITY IS DECLARED:
EN50081-1 Emissions Standard, and EN50082-1 Immunity Standard.
EN55022 Radiated, Class A, EN55022 Conducted, Class A, IEC-1000-4-2, ESD,
IEC-1000-4-3, RF Fields, IEC-1000-4-4, Fast Transients/Burst.
EN60065 Safety Requirements for Audio, video and similar electronics apparatus.
Ultrak®, Inc. hereby declares that the models specified above conform to the directive and standard as specified.
Donald L. Stephenson
Compliance Engineer
517775-3 Rev. T July 01, 2002
519222-1960 iv KEMU000499
Rev. C 08/23/02

IMPORTANT SAFEGUARDS
1. READ AND FOLLOW INSTRUCTIONS – All of the safety and operating instructions should be read before
the appliance is operated and followed during installation and operation..
2. RETAIN INSTRUCTIONS – The safety and operating instructions should be retained for future reference.
3. HEED WARNINGS – All warnings on the product and in the operating instructions should be adhered to.
4. CLEANING – Unplug the unit from the outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning. See cleaning procedures under Maintenance.
5. OBJECT AND LIQUID ENTRY – Never push objects of any kind into this equipment as they may touch
dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of
any kind on the product.
6. ACCESSORIES – Do not place this unit on an unstable stand, tripod, bracket, or mount. The unit may fall,
causing serious injury to a person and serious damage to the unit. Use only with a stand, tripod, bracket,
or mount recommended by the manufacturer, or sold with the product. Any mounting of the unit should
follow the manufacturer’s instructions, and should use a mounting accessory recommended by the
manufacturer.
7. WATER AND MOISTURE – Do not use this product near water.
8. POWER SOURCES – This unit should be operated only from the type of power source indicated on the
marking label.
9. GROUNDING OR POLARIZATION – This unit must be connected to a true Earth ground. This product is
equipped with a 3-wire grounding type plug; a plug having a third (grounding) pin. This plug will only fit into
a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet,
contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-
type plug.
10. OVERLOADING – Do not overload outlets and extension cords as this can result in a risk of fire or electric
shock.
11. POWER CORD PROTECTION – Power supply cords should be routed so they will not be walked on or
pinched by items placed on or against them. Pay particular attention to the cord at the electrical outlet and
the point where the plug connects to the product.
12. SERVICING – Do not attempt to service this unit yourself as opening or removing covers may expose you
to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
Caution: Grounded wrist straps must be worn and proper ESD safety precautions observed when
handling the electrostatic-sensitive printed circuit boards.
13. DAMAGE REQUIRING SERVICE – Remove power to the unit and refer servicing to qualified service
personnel under the following conditions:
a. If liquid has been spilled, or objects have fallen into the unit.
b. If the unit does not operate normally by following the operating instructions. Adjust only those controls
that are covered by the operating instructions as an improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to restore the unit to its normal
operation.
c. If the unit has been dropped or the enclosure has been damaged.
d. When the unit exhibits a distinct change in performance - this indicates a need for service.
14. REPLACEMENT PARTS – When replacement parts are required, be sure the service technician has used
replacement parts specified by the manufacturer or have the same characteristics as the original part.
Unauthorized substitutions may result in fire, electric shock or other hazards.
519222-1960 v KEMU000499
Rev. C 08/23/02

IMPORTANT SAFEGUARDS, CONTINUED
15. SAFETY CHECK - Upon completion of any service or repairs to this unit, ask the service technician to
perform safety checks to determine that the unit is in proper operating condition.
16. LIGHTNING – Surge suppression must be provided for this unit to prevent lightning induced electrical
surges. The warranty is void if damage is done to the unit due to electrical surges. For added protection
of this unit during a lightning storm, or when it is left unattended and unused for long periods of time,
remove power to the unit. This will prevent damage to the unit due to lightning and power-line surges.
WARNING
•TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN
OR MOISTURE.
•THIS IS AN ELECTROSTATIC-SENSITIVE DEVICE. USE PROPER CMOS/MOSFET HANDLING
PRECAUTIONS TO AVOID ELECTROSTATIC DISCHARGE.
•TO PREVENT ELECTRIC SHOCK, DO NOT REMOVE THE GROUNDING PIN (THIRD PIN) ON THE
POWER PLUG ON THE POWER SUPPLY.
CAUTION
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of uninsulated "dangerous voltage"
within the product's enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance (servicing) instruction in the
literature accompanying the product.
519222-1960 vi KEMU000499
Rev. C 08/23/02

TABLE OF CONTENTS
SECTION 1: INTRODUCTION................................................................................................................................. 1
1.1 PRODUCT DESCRIPTION ..................................................................................................................... 1
1.2 FEATURES.............................................................................................................................................. 1
1.3 ADDITIONAL INFORMATION................................................................................................................. 1
SECTION 2: CONTROLS AND CONNECTIONS.................................................................................................... 2
2.1 LOCATION OF CONTROLS ................................................................................................................... 2
2.2 JOYSTICK CONTROL............................................................................................................................. 5
2.3 CONNECTIONS ...................................................................................................................................... 5
2.4 LCD AND USE OF SOFT KEYS ............................................................................................................. 6
LCD.......................................................................................................................................................... 6
Soft Keys.................................................................................................................................................. 6
SECTION 3: INSTALLATION AND SETUP ............................................................................................................. 7
3.1 INSTALLATION DIAGRAMS................................................................................................................... 7
3.2 SETUP................................................................................................................................................... 10
KD6 Setup ............................................................................................................................................. 10
Multiplexer Setup ................................................................................................................................... 10
VCR Setup............................................................................................................................................. 10
SECTION 4: OPERATION ...................................................................................................................................... 11
4.1 USING THE CONTROLLER.................................................................................................................. 11
Default Password................................................................................................................................... 11
4.2 SPOT MONITOR OPERATION............................................................................................................. 12
Absolute Mode....................................................................................................................................... 12
Relative Mode........................................................................................................................................ 12
Moving between Absolute and Relative Modes .................................................................................... 13
4.3 PTZ OPERATION.................................................................................................................................. 13
View/ PreShot Recall............................................................................................................................. 13
View/ PreShot Save............................................................................................................................... 13
Run VectorScan..................................................................................................................................... 14
Program a VectorScan. ......................................................................................................................... 14
Run a Tour (KD6 Only).......................................................................................................................... 14
Program a Tour...................................................................................................................................... 14
Nightshot (Specific KD6 Models Only) .................................................................................................. 15
Accessing the KD6 PreShot menu. ....................................................................................................... 15
4.4 ACCESSING KD6 MENUS.................................................................................................................... 15
Accessing the KD6 menu ...................................................................................................................... 15
Moving the position of text.................................................................................................................... 16
Moving the position of the cursor within a KD6 menu .......................................................................... 16
Entering text into a KD6 menu............................................................................................................... 16
4.5 VCR CONTROL..................................................................................................................................... 16
4.6 MULTIPLEXER CONTROL ................................................................................................................... 18
519222-1960 vii KEMU000499
Rev. C 08/23/02

TABLE OF CONTENTS, CONTINUED
SECTION 5: PROGRAMMING ............................................................................................................................... 19
5.1 SETTING UP THE CONTROLLER .......................................................................................................19
5.2 NAVIGATING THE MENUS .................................................................................................................. 19
5.3 MENUS.................................................................................................................................................. 20
Multiplexers............................................................................................................................................ 20
Recorders .............................................................................................................................................. 20
Cameras ................................................................................................................................................ 21
KDZ Setup ............................................................................................................................................. 22
Passwords ............................................................................................................................................. 22
Outputs .................................................................................................................................................. 22
General. ................................................................................................................................................. 23
Exit......................................................................................................................................................... 23
5.4 DOWNLOADING NEW FIRMWARE TO THE KEGS5000.................................................................... 24
SECTION 6: TROUBLESHOOTING AND MAINTENANCE .................................................................................. 29
6.1 TROUBLESHOOTING........................................................................................................................... 29
6.2 PREVENTIVE MAINTENANCE............................................................................................................. 29
SECTION 7: SPECIFICATIONS ............................................................................................................................. 31
CONTACT NUMBERS ULTRAK OFFICES WORLDWIDE ................................................................................... 32
US SALES OFFICES........................................................................................................................................ 32
INTERNATIONAL OFFICES..................................................................ERROR! BOOKMARK NOT DEFINED.
LIST OF FIGURES
Figure 1: Controls of the KEGS5000........................................................................................................................ 2
Figure 2: LCD and Soft Keys.................................................................................................................................... 6
Figure 3: Information Displayed on the LCD ............................................................................................................ 6
Figure 4: Installing the Ultrak Multiplexer, VCR, and Domes. .................................................................................. 7
Figure 5: Connection Diagram 1............................................................................................................................... 8
Figure 6: Connection Diagram 2............................................................................................................................... 9
Figure 7: Ultrak Code Server window..................................................................................................................... 25
Figure 8: CommPort Properties window................................................................................................................. 25
Figure 9: Enabling the CommPort .......................................................................................................................... 26
Figure 10: Invalid Port Error ................................................................................................................................... 26
Figure 11: Transmit Hex File .................................................................................................................................. 26
Figure 12: Send Hex File window........................................................................................................................... 27
Figure 13: Selecting the Hex File to Send.............................................................................................................. 27
Figure 14: Sending Hex File status window ........................................................................................................... 28
Figure 15: Transfer Complete................................................................................................................................. 28
519222-1960 viii KEMU000499
Rev. C 08/23/02

SECTION 1:
INTRODUCTION
1.1 PRODUCT DESCRIPTION
The KEGS5000 is a controller designed to provide simple operation of Ultrak multiplexers,
VCR’s, and domes. 16 multiplexers, 16 VCR’s and 256 domes can be controlled via the
KEGS5000’s 2 serial ports. All functions of the individual units are supported remotely and
intelligently.
1.2 FEATURES
The KEGS5000 controller includes the following features:
•
•
•
•
•
•
•
•
•
•
Integrated control of Multiplexers, VCRs, and Domes.
Remote control of up to 16 Ultrak VCRs.
Remote control of up to 16 Ultrak multiplexers.
Control of up to 256 Ultrak domes.
Icons for universal intuitive operation
LCD Display
User programmable macros
Separate logins for Operators and Master Users (supervisors)
Supported Ultrak VCRs: KR4XXXXX Series
Supported Multiplexers: KX16XXCX series, KQ7300CX, KX04XXCX and KX09XXCX
1.3 ADDITIONAL INFORMATION
The KEGS5000 controller offers menus in 4 languages: English, Afrikaans, Deutsch, Polski,
Espanol, Italiano. Refer to on navigating through menus, then see section 5.3, General Menu
for instructions on selecting the language.
USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL,
STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF
VIDEO AND AUDIO SIGNALS. ULTRAK SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS
PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES.
519222-1960 1 KEMU000499
Rev. C 08/23/02