UltraTape UltraLabel PRO User manual

USER’S
MANUAL
UltraLabel PRO
Thermal Transfer and
Direct Thermal Printer

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COPYRIGHT DECLARATION ..............................................................................1
COMPLIANCES................................................................................................1
1. Introduction.........................................................................................1
2. Getting Started....................................................................................1
2.1 Unpacking and Inspection............................................................1
2.2 Equipment Checklist.....................................................................1
2.3 Printer Parts...................................................................................3
3. Setup....................................................................................................4
3.1 Setting Up the Printer ...................................................................4
3.2 Loading the Ribbon.......................................................................5
3.3 Loading Label Stock.....................................................................7
3.4 External Label Roll Mount Installation (Option) .........................9
3.5 Peel-off Module Installation (Option).........................................11
3.5.1 Loading the Paper in Peel-off Mode....................................14
3.6 Cutter Module Installation (Option) ...........................................16
3.6.1 Loading Label in Cutter Mode .............................................19
3.7 Instructions to Top Cover Operation.........................................20
3.8 Diagnostic Tool ...........................................................................22
3.8.1 Start the Diagnostic Tool......................................................22
3.8.2 Printer Function (Calibrate sensor, Ethernet setup, RTC
setup………) ...................................................................................23
3.9 Setting Ethernet by Diagnostic Utility (Option) ........................24
3.9.1 Using USB interface to setup Ethernet interface...............24
3.9.2 Using RS-232 interface to setup Ethernet interface ..........25
3.9.3 Using Ethernet interface to setup Ethernet interface........26
3.10 Install Memory Card..................................................................28
4. Power on Utilities..............................................................................30
4.1 Ribbon and Gap/Black Mark Sensor Calibration......................30
4.2 Gap/Black Mark Calibration, Self-test and Dump Mode...........31
4.3 Printer Initialization.....................................................................35
4.4 Set Black Mark Sensor as Media Sensor and Calibrate the
Black Mark Sensor............................................................................36
4.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor
36
4.6 Skip AUTO.BAS...........................................................................36
5. Maintenance......................................................................................38
Contents

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5.1 Cleaning.......................................................................................38
6. Troubleshooting................................................................................40
6.1 LED Status...................................................................................40
6.2 Print Quality.................................................................................41
7. LED and Button Operation...............................................................43
7.1 LED...............................................................................................43
7.2 Button Operation.........................................................................43

1
Copyright Declaration
Information in this subject to change without notice and does not represent a
commitment on the part of UltraTape Industries. No part of this manual may
be reproduced or transmitted in any form by any means, for any purpose
other than the purchaser’s personal use, without the expressed written
permission of UltraTape Industries.
Compliances
CE Class B:
EN55022: 1998+A1: 2000+A2: 2003
EN55024: 1998+A1: 2001+A2: 2003 IEC 61000-4 Series
EN61000-3-2: 2006 & EN61000-3-3: 1995+A1: 2001
FCC Part 15, Class B
UL, CUL
C-Tick:
CFR 47, Part 15/CISPR 22 3rd Edition: 1997, Class B
ANSI C63.4: 2003
Canadian ICES-003
TÜ V/Safety: EN60950: 2000
Wichtige Sicherheits-Hinweise
1. Bitte lesen Sie diese Hinweis sorgfältig durch.
2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen.
Verwenden Sie keine Flüssig-oder Aerosolreiniger. Am besten eignet
sich ein angefeuchtetes Tuch zur Reinigung.
4. Die Netzanschluß-Steckdose soll nahe dem Gerät angebracht und
leicht zugänglich sein.
5. Das Gerät ist vor Feuchtigkeit zu schűtzen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein
Kippen oder Fallen könnte Beschädigungen hervorrufen.
7. Beachten Sie beim Anschluß ans Stromnetz die Anschlußwerte.
8. Dieses Gerät kann bis zu einer Außentemperatur von maximal 40℃
betrieben werden.

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CAUTION
1. HAZARDOUS MOVING PARTS IN CUTTER MODULE. KEEP FINGER AND
OTHER BODY PARTS AWAY.
2. THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM
BATTERY CR2032 INSTALLED. RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE.
3. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER
INSTRUCTIONS.
B급기기
(가정용 정보통신기기)
이기기는 가정용으로 전자파 적합등록을 한기기로서
주거지역에서는 물론 모든 지역에서 사용할 수있습니다.

1.Introduction
Thank you for purchasing the UltraLabel PRO Thermal Transfer and Direct
Thermal Bar Code Printer. Although the printer takes only a small amount of
space, it delivers reliable, superior performance.
This printer provides both thermal transfer and direct thermal printing at user
selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, for ULP300GY-N & ULP300GY-S. All
common bar codes formats are available. Fonts and bar codes can be printed in 4
directions, 8 different alphanumeric bitmap fonts and a build-in true type font
capability. You will enjoy high throughput for printing labels with this printer.
2. Getting Started
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping.
Please carefully inspect the packaging and printer upon receipt. Please retain the
packaging materials in case you need to reship the printer.
2.2 Equipment Checklist
Printer
BarTender UltraLite CD disk
Quick start guide
USB port cable
External universal switching power supply
Power Cord
Label Spindle, fixing tab x2, 1.5”core adapter x2
Ribbon spindle x2
Ribbon rewind spindle paper core
If any parts are missing, please contact the Customer Service Department of
your purchased reseller or distributor.

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Dealer option
Peel off module assembly
Guillotine cutter
Full cut:
Paper thickness: 0.06~ 0.19mm, 500,000 cuts
Paper thickness: 0.19mm 200,000 cuts
Partial cut:
Paper thickness: 0.06~0.12mm, 500,000 cuts
Note: Except for the linerless cutter, all regular/heavy duty/care label cutters DO
NOT cut on media with glue.
Main board integrated with internal Ethernet
Internal Ethernet print server module
User option
KP-200
KU-007 plus
External Ethernet print server
External wireless (802.11b/g) print server
External roll mount, media OD. 214 mm (8.4”) with 3”core label spindle
Contact CCD contact scanner
Long range linear image bar code scanner

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2.3 Printer Parts
Fig. 1 Top front view
Note:
The interface picture here is for reference only. Please refer to the product specification for
the interfaces availability.
Top Cover Open Lever
LED Indicator
Feed Button
Printer Top Cover
Ribbon Access Cover
Clear Window
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2
3
4
5
6
1. USB Interface
2. Centronics Interface
3. RS-232C DB-9 Interface
4. Power Jack
5. Power Switch
6. Rear Paper Guide
Fig. 2 Rear view

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3. Setup
3.1 Setting Up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the Centronics or USB cable.
4.Plug the power cord into the power supply connector at the rear of the printer,
and then plug the power cord into a properly grounded receptacle.
Fig. 3 Attach power supply to printer
Note:
Please switch OFF printer power switch prior to plug in the power cord to printer power jack.
Power Supply
Plug
Power Cable
Power Switch
USB
RS-232C
Centronics

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3.2 Loading the Ribbon
The printer will detect if the ribbon is installed after turning on power on and it will
set printing mode to thermal transfer or direct thermal printing mode automatically. If
printer does not detect the ribbon, the ribbon take up motor will be turned off.
Make sure the printer top cover is engaged properly at both sides prior to powering
up the printer.
Please follow the steps below to install the ribbon into printer.
1. Push down on the ribbon access window to unlatch and open the cover.
2. Place a paper core onto the ribbon rewind spindle.
3. Mount the ribbon rewind paper core on the front hubs.
4. Install a ribbon on the ribbon supply spindle.
5. Mount the ribbon supply spindle on the rear hubs.
6. Thread the ribbon leading tape downward pass the print head.
7. Attach the ribbon leader to the ribbon rewind paper core.
8. Rotate the ribbon rewind paper core until the ribbon leader is thoroughly, firmly
encompassed by the black section of the ribbon.
9. Close the ribbon access window.
Fig. 4 Ribbon installation (I)
Ribbon Spindle
Front Hub
Paper Core
Back Hub
Ribbon Access Cover