Uni-Fi Security Gateway Pro User manual
Standard-sized, 19” wide rack with a minimum of 1U height available
For indoor applications, use Category 5 (or above) UTP cabling approved for indoor
use.
For outdoor applications, shielded Category 5 (or above) cabling should be used for
all wired Ethernet connections and should be grounded through the AC ground of the
power supply.
We recommend that you protect your networks from harmful outdoor environments
and destructive ESD events with industrial-grade, shielded Ethernet cable from
Ubiquiti. For more details, visit: ui.com/toughcable
Note: Although the cabling can be located outdoors, the UniFi Gateway itself
should be housed inside a protective enclosure.
IMPORTANT: We strongly recommend using UPS backup and power regulation
to prevent equipment damage due to stability issues with local AC power.
UniFi Controller System Requirements
Linux, Mac OS X, or Microsoft Windows 7/8/10
Java Runtime Environment 1.6 (or above)
Web Browser: Google Chrome (Other browsers may have limited functionality)
UniFi Controller software v4.8 or higher (available at: ui.com/download/unifi)
Hardware Overview
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System LED
Console Port
USB Port
LAN / WAN / SFP Speed/Link/Act LED
Click here for detailed descriptions.
RJ45 serial console port for Command Line Interface (CLI) management. Use an
RJ45-to-DB9 serial console cable, also known as a rollover cable, to connect the
Console port to your computer. Then configure the following settings as needed:
Baud rate 115200
Data bits 8
Parity NONE
Stop bits 1
Flow control NONE
Reserved for future use.
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LAN (Ports 1 - 2)
WAN (Ports 1 - 2)
SFP (Ports 1 - 2)
Reset Button
Off No Link
Amber
Link Established at 10/100 Mbps
Flashing Indicates Activity
Green
Link Established at 1000 Mbps
Flashing Indicates Activity
RJ45 ports support 10/100/1000 Ethernet connections. By default, the LAN1 port is
set to DHCP Server, and its IP address is 192.168.1.1/24.
RJ45 ports support 10/100/1000 Ethernet connections. A WAN port is active only if
the corresponding SFP port is empty. By default, the WAN1 port is set to DHCP
Client.
SFP ports are hot-swappable and support 10/100/1000 fiber SFP modules. If an
SFP module is plugged in, then the SFP port is active, and the corresponding WAN
port is deactivated. By default, the SFP1 port is set to DHCP Client.
Resets to factory defaults. The UniFi Gateway should be running after bootup is
complete. Press and hold the Reset button for about 10 seconds until the right LED
on the WAN2 port starts flashing and then becomes solidly lit. After a few seconds,
the LED will turn off, and the UniFi Gateway will automatically reboot.
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For information about compatible fiber SFP modules, visit: community.ubnt.com/unifi
Software Installation
Download the latest version of the UniFi Controller software at: ui.com/download/unifi
From a management station connected to the same Layer-2 network, launch the
installer and follow the on-screen instructions.
Note: If you already have UniFi Controller v4.8 or higher installed, go to the
section, Adopting the UniFi Gateway.
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After you have installed the software and run the UniFi Installation Wizard, a login
screen will appear for the UniFi Controller management interface. Enter the username
and password that you created and click Sign In.
You can manage your network and view network statistics using the UniFi Controller
management interface. For information on using the UniFi Controller software, refer to
the User Guide located on our website at: ui.com/download/unifi
Adopting the UniFi Gateway
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3. The System LED on the UniFi Gateway will turn blue to confirm that it is successfully
adopted.
Optional WAN Port Configuration via Layer 3
By default, the WAN1 port is set to DHCP so it can be assigned network settings by the
service provider. To change the setting, connect a computer directly (or through a
switch) to the LAN1 port of the UniFi Gateway.
1. From a web browser, go to: https://setup.ui.com
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2. Enter your Username and Password. Click Sign In.
Note: If the UniFi Gateway has not been adopted by a UniFi Controller, the
login window will be skipped and the Setup window will appear.
3. Click Edit Configuration to configure the WAN1 port as DHCP, Static IP, or PPPoE.
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For information on using the UniFi Controller software, refer to the User Guide located
on our website at: ui.com/download/unifi
Specifications
USG-PRO-4
Dimensions 484 x 44 x 164 mm
(19.06 x 1.73 x 6.46")
Weight 2.30 kg
(5.07 lb)
Networking Interfaces
Serial Console Port (1) RJ45 Serial Port
Data Ports (2) 10/100/1000 RJ45 Ports
(2) 10/100/1000 RJ45/SFP Combination Ports
Max. Power Consumption 40W
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USG-PRO-4
Power Supply Internal AC/DC Power Adapter, 60W (24V, 2.5A)
Supported Voltage Range 110 - 240VAC
LEDs
System Status
Data Ports Speed/Link/Activity
Layer 3 Forwarding Performance
Packet Size: 64 Bytes 2,400,000 pps
Packet Size: 512 Bytes or Larger 4 Gbps (Line Rate)
Processor Dual-Core 1 GHz, MIPS64 with Hardware Acceleration
for Packet Processing
System Memory 2 GB DDR3 RAM
On-Board Flash Storage 4 GB
Rackmount Yes
Operating Temperature -10 to 45° C (14 to 113° F)
Operating Humidity 10 to 90% Noncondensing
Certifications CE, FCC, IC
Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Failure to provide proper ventilation may cause fire hazard. Keep at least 20
mm of clearance next to the ventilation holes for adequate airflow.
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WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or
moisture.
WARNING: Do not use this product in location that can be submerged by water.
WARNING: Avoid using this product during an electrical storm. There may be a remote
risk of electric shock from lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current requirements indicated
on the manufacturer’s label. Connection to a different power source than those specified may
result in improper operation, damage to the equipment or pose a fire hazard if the limitations are
not followed.
2. There are no operator serviceable parts inside this equipment. Service should be provided only
by a qualified service technician.
3. This equipment is provided with a detachable power cord which has an integral safety ground
wire intended for connection to a grounded safety outlet.
a. Do not substitute the power cord with one that is not the provided approved type. Never use
an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding
wire.
b. The equipment requires the use of the ground wire as a part of the safety certification,
modification or misuse can provide a shock hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there are questions about the installation
prior to connecting the equipment.
d. Protective earthing is provided by Listed AC adapter. Building installation shall provide
appropriate short-circuit backup protection.
e. Protective bonding must be installed in accordance with local national wiring rules and
regulations.
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