[ 14 ] TROUBLESHOOTING
TROUBLESHOOTING
If our TRU 241 cordless telephone is not performing to our expectations, please tr these simple steps. If ou are still unable to resolve
the problems, contact our place of purchase or call customer service at (800) 297-1023.
Caution: Do not attempt to service this unit ourself. Servicing must be performed b qualified personnel.
Problem Suggestion
The status LED won’t come • Make sure the AC adapter is plugged into the base and wall outlet.
on when handset is placed • Make sure the handset is properl seated in the base.
in base • Make sure the rechargeable batter pack is properl connected in the handset.
• Make sure that the charging contacts on the handset and on the base are clean.
The audio sounds weak • Make sure that the base antenna is in the vertical position.
and/or scratchy • Interference b other electronic equipment such as TVs. computers, microwave ovens, etc.
• You ma have gone too far from the base.
• Press channel to help eliminate background noise.
Can’t make or receive calls • Check both ends of the telephone line cord.
• Make sure the AC adapter is plugged into the base and a wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the securit code b placing the handset back on the base for a few seconds.
The status LED will blink indicating that the phone has been reset.
Handset doesn’t ring • The nickel-cadmium batter pack ma be weak.
or receive a page • Charge the batter for 15 hours.
• The handset ma be too far awa from the base.
• Place the base awa from appliances or metal objects.
• Reset the securit code b placing the handset back on the charging cradle for a few seconds.
The status LED will blink indicating that the phone has been reset.
Severe noise interference • Keep the handset awa from microwave ovens, computers, remote control to s, wireless
microphones, alarm s stems, intercoms, room monitors, fluorescent lights, and electrical appliances.
• Move to another location or turn off the source of interference.