Uniden AppCam 25HD User manual

AppCam 25HD
User’s Manual
Issue 1, September 2014

CUSTOMER CARE
At Uniden®, we care about you!
If you need assistance, please do NOT return this product to your place of
purchase. Our customer care specialists are available to serve you.
Please keep your sales receipt as it is your proof of warranty.
Quickly find answers to your questions by:
1. Reading this owner’s manual.
2. Visiting our customer support website at www.uniden.com.
3. Calling our customer care specialists at 1-800-658-8068.
Images in this manual may differ slightly from your actual product.

CONTENTS
CUSTOMER CARE................................................2
PLEASE READ BEFORE YOU START............ 4
WIRELESS DEVICES OPERATING RANGE....4
IMPORTANT SAFETY PRECAUTIONS...........4
OVERVIEW................................................... 6
FEATURES...............................................................6
System.................................................................6
AppCam 25HD Indoor/
Outdoor Camera .....................................7
Uniden’s AppCam App..................................7
WHAT’S INCLUDED ............................................8
PARTS OF THE CAMERA ...................................9
NETWORK SETUP AND CAMERA
INSTALLATION ...................................... 10
OVERVIEW........................................................... 10
PREREQUISITES................................................. 10
STEP 1  SET UP CAMERA AND
SMARTPHONE/TABLET............................... 10
STEP 2  CONNECT CAMERA AND
MOBILE DEVICE ............................................. 11
STEP 3  CONNECT CAMERA AND
WIFI ROUTER................................................... 11
STEP 4  SET TIME ZONE/DAYLIGHT
SAVINGS TIME................................................ 12
STEP 5  SET UP EMAIL ALERTS
OPTIONAL..................................................... 13
INSTALL CAMERAS.......................................... 14
Mount the AppCam 25HD Base.............. 15
Attach the AppCam 25HD Camera........ 15
USING THE APP ......................................... 17
ACCESSING YOUR CAMERAS ...................... 17
SNAPSHOT VS LIVE VIDEO SCREEN.......... 17
SNAPSHOT SCREEN OVERVIEW ................. 18
Add Another Camera.................................. 18
System Settings ............................................ 18
Update ............................................................. 19
Information..................................................... 19
System Information - Advanced
Screen Details ........................................ 20
Delete Camera Connection ..................... 23
Event List Details .......................................... 23
LIVE VIDEO SCREEN OVERVIEW ................. 24
TURN OFF THE APP ......................................... 25
COMMON OPERATIONS................................ 26
MAINTAINING YOUR SYSTEM.................. 27
TAKING CARE OF YOUR CAMERA.............. 27
MANAGING RECORDED FILES .................... 27
Copying Files from the microSD
Card to Your Computer...................... 27
TROUBLESHOOTING................................. 28
HOW TO IMPROVE THE WIRELESS
SIGNAL QUALITY........................................... 28
SPECIFICATIONS ....................................... 31
MICROSD CARD APPROXIMATE
RECORDING TIME ......................................... 32
FCC COMPLIANCE .................................... 33
IC COMPLIANCE INFORMATION .............. 34
CE COMPLIANCE INFORMATION ............. 34
ONE-YEAR LIMITED WARRANTY.............. 34
Uniden surveillance products are not manufactured and/or sold with the intent to be used for illegal purposes.
Uniden expects consumer’s use of these products to be in compliance with all local, state and federal law. For further
information on video surveillance and audio recording legal requirements, please consult your local, state and federal
law.
© 2014. All rights allowed by law are hereby reserved.

4
PLEASE READ BEFORE YOU START
WIRELESS DEVICES OPERATING RANGE
Ensure the signal reception is acceptable between the camera(s) and the WiFi
router. If necessary, reduce the distance between them to improve overall
system performance.
Because local internet environments may vary, your device may indicate that
the camera is disconnected or may display a black screen. If this occurs, refresh
the app.
Item Requirement/Recommendation
Internet Bandwidth 1 Mbps upload/download speed
Network Requirement WiFi or 4G (optimize download speed)
Memory Card microSD, CLASS10, up to 32GB
Device Processor 1.5GHz dual core processor or equivalent
IMPORTANT SAFETY PRECAUTIONS
Damages caused by non-compliance with this operating manual will void the
warranty! We will not assume any liability for damages to items or persons
caused by improper handling or non-compliance with the safety notices! Any
warranty claim will be null and void in such cases.
•Do not drop, puncture or disassemble the camera; otherwise the warranty
will be voided.
•Never tug on the power cords. Use the plug to unplug it from the outlet.
•Do not expose the camera to high temperature or leave it in direct sunlight.
Doing so may damage the camera or cause temporary camera malfunction.
•Use the devices with care. Avoid pressing hard on the camera body.

5
•For your own safety, avoid using the camera or power off the camera when
there is a storm or lightning.
•Disconnect the power adapter during long periods between usage.
•Use only the accessories and power adapters supplied by Uniden.

6
OVERVIEW
Uniden’s AppCam 25HD system works with your smartphone or wireless device
to create a powerful home security network. No PC interface is needed to view
video on your smartphone or wireless devices. Connect your mobile device to
your camera, setup the network on your mobile device, and install the cameras;
your network is up and running. The wireless AppCam 25HD offers superior
quality video with true color. It is suitable for day or nighttime use.
The AppCam 25HD camera is an indoor/outdoor camera that is waterproof
and has an IP66 weather rating. Water can be sprayed on it and it will still work;
however, the camera cannot be submerged underwater.
Although this camera can be exposed directly to the rain, it is recommended
that, if it is used outdoors, it be mounted under some type of cover like a patio
overhang or eave. As rainwater drops start to dry on the camera glass, it can
create spots that will reflect the light from the infrared LEDs used for night
vision, thus causing lower quality video.
Also, as dust, grime, and cobwebs accumulate on the camera glass, they can
reflect light from the infrared LED and might lower video quality. Periodically
clean the lens glass with a soft cloth.
FEATURES
System
•No PC required
•Direct connection to router
•WiFi connection to router
•P2P connection

7
•Records VGA up to 30fps
•Records HD720P up to 20fps
•Manual/motion recording to microSD (not included)
•Supports up to 32GB microSD (not included)
•High quality H.264 video
•Audio reception
AppCam 25HD Indoor/Outdoor Camera
•IP66 weather-rated
•IR cut filter switch
•Compact design
•Night vision range – 40 feet
•Built-in microphone
•microSD card slot (microSD card not included)
Uniden’s AppCam App
•Multiple camera viewing and management from single app
•Remote access to recorded video
•Remote snapshot & recording control
•Event notification/email alert

8
WHAT’S INCLUDED
Camera Camera Stand Antenna
QUICK CONNECT
GUIDE
5V/1.5A Power Adapter Quick Connect Guide Screws and Anchors
MicroUSB/Ethernet cable
If any items are missing or damaged, contact our Customer Care Line
immediately at 1-800-658-8068.
Never use damaged products!
Images in this manual may differ slightly from your actual product.

9
PARTS OF THE CAMERA
Antenna
Infrared LEDs
Power Indicator
PIR sensor
Signal indicator
SMA Connector
microSD
card slot
microUSB to
RJ45
Power cable/
Reset button
Camera
Stand

10
NETWORK SETUP AND CAMERA INSTALLATION
OVERVIEW
There are two methods of connecting the AppCam 25HD cameras to your
mobile device. One method is wireless and the other method has the camera
connected directly to the router using the provided microSD to Ethernet cable.
The add camera procedures themselves are identical. In the setup procedures
that follow, the wired connection instructions are noted where applicable.
PREREQUISITES
•Your router must support WEP/WPA/WPA2 security and it must be turned
on.
•You must have an available WiFi-enabled mobile device (Android or iOS
smartphone/tablet).
•The AppCam 25HD and your mobile device must connect to the same Wi-Fi
router for setup.
STEP 1  SET UP CAMERA AND SMARTPHONE/TABLET
1. Download the Uniden® AppCam™ app from the Apple iTunes
store (iOS) or Google Play (Android) onto your device.
2. Connect the antenna to the camera. You can attach the camera
stand to the camera as well but it is not necessary. Procedures for mounting
the AppCam 25HD stand and attaching the camera are provided later.
3. Wireless Setup - Connect the camera to power After about 45 seconds,
the red LED is steady on and the green LED begins to flash (3-flash/pause
pattern), indicating that the camera is in Pairing mode.
Wired Setup - Connect the camera to your router using the microUSB

11
to Ethernet cable, provided. Connect to power. Go to Step 2 in the next
section, Connect Camera and Mobile Device.
STEP 2  CONNECT CAMERA AND MOBILE DEVICE
1. From your device’s Settings, go to WiFi . Select the AppCam 25HD to connect
your device to it. The camera listing will be HD-XXXXXX where XXXXXX are
the last 6 digits on the camera label. Enter the default password, 12345678.
Your mobile device is now connected to the camera.
2. Launch the app and tap the Add New System icon.
3. The System Information screen displays. Name the camera and tap
Search .
4. The Search in LAN results box displays. The camera’s DID
should display. Tap the DID number.
5. The System Information screen displays again. This time,
enter the security code (123456); tap Save . Tap YES , then OK at the next
prompts.
6. The Globe screen displays. Tap the Globe to access Live view.
7. Since this is the first time you connect to Live view, you must change the
security code. Once you change the security code, you will not be asked
again.
8. The app now displays live video.
STEP 3  CONNECT CAMERA AND WIFI ROUTER
1. From the Live view, tap Back icon ( ), the System icon ( ), and then the
System Setting icon ( ). The System Information screen displays.
2. Tap Advanced . Enter the Admin password (123456).
3. Scroll to WiFi on the Advanced Settings list. Tap Manage WiFi Network. Select
your router from the drop-down list and enter your router’s password. Tap
Connect .

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Your camera will reboot and reconnect to the router. If using the wired
set up process, unplug the Ethernet cable from the router and camera
during the reboot process. Wait 2 - 3 minutes until the camera’s LEDs
both return to the steady on state to continue.
4. The camera screen indicates that it is disconnected. Tap the System icon
and then the Refresh icon. The camera refreshes and reconnects to the
router you chose. The app displays a snapshot of the video image.
At this point, both the red and green LEDs are steady on.
STEP 4  SET TIME ZONE/DAYLIGHT SAVINGS TIME
It is important to set the correct time zone and daylight savings time indication
on your camera to ensure correct date/time stamp on the video files.
1. Access the Advanced Settings list (see Connect Camera and WiFi Router,
described previously.
2. From the Advancd Settings list, scroll to Time Zone .
3. Select your time zone. The most commonly used time zones are:
ͳGMT-05:00 - Eastern Standard
ͳGMT-06:00 - Central Standard
ͳGMT-07:00 - Mountain Standard
ͳGMT-08:00 - Pacific Standard
ͳGMT-09:00 - Yukon Standard
ͳGMT-10:00 - Alaska-Hawaii Standard
4. Set the Daylight Savings Time indicator.
5. Tap Back , and exit the Advanced Settings list.

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STEP 5  SET UP EMAIL ALERTS OPTIONAL
Set up an email account so you can be notified when the motion sensors
trigger automatic recording.
1. In Live view, tap the Back icon ( ), the System icon ( ), and then the
System Setting icon ( ).
2. The System Information screen displays with the e-mail option as well as
the Advanced tab.
Android iOS
3. Tap the ENABLE EMAIL ALERT box (Android) or slide the ENABLE EMAIL ALERT
button to ON (iOS) to turn on email notification when the camera begins
recording from motion detection.
4. Tap Advanced Settings and scroll to E-Mail Setting . Enter your e-mail
information.

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5. Tap OK to save your modification.
INSTALL CAMERAS
Consider the following when installing cameras:
•Clear line of sight video transmission distance is best.
— Walls, especially brick and concrete, shorten the transmission distance.
— Placement next to windows allows better transmission.
•Avoid having a direct light source in the view of the camera, including street
lights, ceiling or floor lamps, spotlights in the driveway, etc.
•The camera is equipped with built-in infrared LEDs so you can use night
vision for 24-hour surveillance. The LEDs will automatically activate at night
and the picture viewed will turn to black and white. The night viewing range
is up to 40 ft. Avoid pointing the camera lens directly at clear glass; the night
vision LEDs will cause a blurred image.
•Optimized motion detection range is 6 - 18 feet for the camera. The farther
away an object is, the less accurate the motion detection.

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•Avoid pointing the camera directly at any bushes, tree branches, or moving
objects that might naturally move due to winds. Otherwise, the motion
detection feature may record unnecessarily.
You can mount the AppCam 25HD with the stand on the bottom (on a flat
surface such as a table-top), on the side (on a wall), or on the top (on the ceiling
or under an eave or overhang).
1. Use your mobile device to test the places where you are considering
mounting the camera. Hold the device in that location; if you still have a
WiFi signal on your device, the location should be okay.
Attach the camera stand if you have not already done so.
2. Unplug the camera from the power source and install it.
3. After the camera is installed, reconnect power.
Mount the AppCam 25HD Base
1. Hold the base of the camera
stand where you want to mount it
and mark the location of the screw
holes.
2. Use the included screws and
anchors to attach the base to the
wall or ceiling. You can also screw
the base into a flat surface such as a
tabletop if needed.
3. Before attaching the camera, tug gently on the stand to make sure it is
securely in place.

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Attach the AppCam 25HD Camera
1. For each AppCam 25HD, attach the
camera bracket to the mounting
screw. You can attach the stand to
the top or the bottom of the
AppCam 25HD as needed. Tighten
it a few turns, then turn the
AppCam 25HD to face the
direction you want.
2. Tighten the camera brace up
against the AppCam 25HD to
secure it into place.
3. Unlock the mounting post by
turning the wingnut to the left a few turns.
4. Set the mounting post to the correct angle, then tighten the wingnut until
the post is locked into place.
5. After the AppCam 25HD camera is installed, reconnect power.
1
2
4
3
Loosen the
wingnut to
unlock the
mounting
post.
Attach the camera
to the mounting
screw and turn it
to the desired
direction.
Adjust the post to
the correct angle,
then tighten the
wingnut to lock the
post into place.
Tighten the brace against
the camera to
secure it
in place.

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USING THE APP
After you’ve set up your system, use the Uniden AppCam app to manage your
AppCam 25HD operations and to take snapshots and remotely view live or
recorded video on your smart phone or tablet device. You can have up to 4
independant AppCam 25HD cameras on the network.
ACCESSING YOUR CAMERAS
1. Run the Uniden AppCam app.
2. The Globe screen displays for each camera set up on the app. Review the
names for each camera and tap the globe for the camera you want to view.
3. The Snapshot screen displays for that camera. See page 18 for actions
available from the Snapshot screen. Tap the screen image.
4. Live video displays. See page 24 for actions available from the Live Video
screen. Tap to return to the Snapshot screen.
If only one camera is set up on your system, the app displays the Globe
screen momentarily and then displays the Snapshot screen for your
camera.
SNAPSHOT VS LIVE VIDEO SCREEN
The Snapshot and Live Video screens control operations. The Snapshot screen
lets you add more cameras, configure advanced settings, access and manage
recorded files, update the camera connection status, and check app version.
The Live Video screen lets you take snapshots and record live video. You can
also control the sound.

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Android iOS
Snapshot Live Snapshot Live
SNAPSHOT SCREEN OVERVIEW
The Snapshot screen displays a snapshot image from the camera and four
function icons.
Add Another Camera
The icon allows you to add another camera to your network. Follow the
same procedures beginning with Step 2 on page 11.
System Settings
The icon allows you to configure the advanced settings, remove the camera
connection, and play back the recorded video clips. Tap and the following
three icons display in the center of the snapshot image:

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Android
iOS
Accesses System Information - Advanced
Screen. This screen lets you configure the
camera and set notification alerts. See page
21 for details.
Deletes the camera from the app.
Event List lets you check and play back
recorded events and files. (See page 23
for details.)
Update
Tap to update the camera’s connection status.
Information
Tap to set up and enable PIN lock or to check the app information.

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Android iOS
•The PIN lock is a unique security code you must enter when you start the
app.
•APP information displayed includes APP and API version information.
•Android systems can also enable event notification through this button.
iOS systems enable event notification through the iPhone settings
(Settings/Notification/UnidenAppCam/Notification Center).
System Information - Advanced Screen Details
Tap to display the System Information screen again with a tab for Advanced
settings. From this screen (see page 13 for an image of this screen), you can
set email alerts and event notifications as well as configure specific camera
settings.
Enable Email Alert
Email alerts notify you when something triggers the motion sensors on your
cameras. Tap the box (Android) or move the slider (iOS) to turn this feature on.