
8.Camera Malfunction
WARNING:DONOT ATTEMPTTO OPENTHECAMERAHOUSINGINANYCASEWITHOUT
CONSENTINGTHEFACTORY.
Cameramalfunctionrarely happens.Incasecameramalfunctions,thefollowingtroubleshooting
procedureswouldhelptominimize theproblem;it definitely helpstheuser tofindout theactual
problem andmay saveatripforsendingthecameraback tothefactory.
a)Firstof all,unplugthepower supply anddisconnectthe12-pin Hirosepower connectorandany
attachedcable(s)fromthecameraunit.Makesure there isnothingconnectedtothecameraatthis
time.
b)Closeall necessary framegrabber software filesonthecomputer.
c)Check the12V DC power supplyatthe12-pin connectorcableandmakesure it doesprovidethe
correctvoltagetothe12-pin connector.If it doesnot,replaceagoodpower supply andproceed
thefollowingsteps.
d)Makesure tosetthecamerashutter dialswitchandmodeswitchesatthecorrectposition(refer
tosection4,timingsignals,fordetails.)
e) Now,power upthecamerawith framegrabber cable(s)connectedtothecameraandtheframe
grabber.Click onUC-610/UC-610CL configurationfilefrom theframegrabber'sconfigurationfile
list.If all theabovecameraandframegrabber setupproceduresare donecorrectly,agoodimage
shouldbeappearedonadisplay monitor.
f)If it failstoshowany goodimages,check theinterfacecablepinouts,both cameraandframe
grabber end,consult UNIQorframegrabber manufacturer if necessary.Also,makesure theUC-
610/UC-610CL cameraconfigurationfileiscorrect.
g)If problem still exits,contactUNIQorframegrabber manufacturer forfurther assistance.
h)If livevideodoesexit but it'snotgoodorclean,check framegrabber configurationfilesettings
orcontactUNIQorframegrabber manufacturer forassistance.
i)"Idogetthevideobut it'stoo dark." Makesure thelensiswideopenandshutter speeddial
switchisat"no"shutter or"lowspeed"shutter.
J)Point thecameraatabright scenewithout alenson,ablankorbright displayshouldbeseenon
adisplay monitor.CoveringtheCCD camerawith handorlenscap shouldsee adark video.If no
videooccurs,mostlikely theCCD cameraisdamaged,assumingthatall setupprocedureswere
donecorrectly above.Consult cameratechnicalsupportatthefactory.
k)If there isagoodvideobut it isnotcleanorbad,it ispossiblethattheCCD imager glass is
dirty,ortheCCD cameracouldbepartially damaged.Usehigh-pressure airtoblowthedirtaway
ontheCCD protectiveglass surfaceif theCCD glass isnotclean.If theproblem still exists,
contacttheUNIQtechnicalsupportforhelp.