Unisight EmPower NVR User manual

EmPower NVR
User’s Manual
V4.4.3

II
Cybersecurity Recommendations
Mandatory actions to be taken towards cybersecurity
1. Change Passwords and Use Strong Passwords:
The number one reason systems get “hacked” is due to having weak or default passwords. It is
recommended to change default passwords immediately and choose a strong password whenever
possible. A strong password should be made up of at least 8 characters and a combination of special
characters, numbers, and upper and lower case letters.
2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP camera
firmware up-to-date to ensure the system is current with the latest security patches and fixes.
“Nice to have” recommendations to improve your network security
1. Change Passwords Regularly
Regularly change the credentials to your devices to help ensure that only authorized users are able to
access the system.
2. Change Default HTTP and TCP Ports:
● Change default HTTP and TCP ports for systems. These are the two ports used to communicate and to
view video feeds remotely.
● These ports can be changed to any set of numbers between 1025-65535. Avoiding the default ports
reduces the risk of outsiders being able to guess which ports you are using.
3. Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your devices
and recorder.
4. Enable IP Filter:
Enabling your IP filter will prevent everyone, except those with specified IP addresses, from accessing
the system.
5. Change ONVIF Password:
On older IP Camera firmware, the ONVIF password does not change when you change the system’s
credentials. You will need to either update the camera’s firmware to the latest revision or manually
change the ONVIF password.
6. Forward Only Ports You Need:
● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of numbers
to the device. Do not DMZ the device's IP address.
● You do not need to forward any ports for individual cameras if they are all connected to a recorder on
site; just the NVR is needed.

III
7. Limit Features of Guest Accounts:
If your system is set up for multiple users, ensure that each user only has rights to features and functions
they need to use to perform their job.
8. UPnP:
● UPnP will automatically try to forward ports in your router or modem. Normally this would be a good
thing. However, if your system automatically forwards the ports and you leave the credentials defaulted,
you may end up with unwanted visitors.
● If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should be
turned off regardless. Disabling UPnP is recommended when the function is not used in real applications.
9. SNMP:
Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily, for
tracing and testing purposes only.
10. Multicast:
Multicast is used to share video streams between two recorders. Currently there are no known issues
involving Multicast, but if you are not using this feature, deactivation can enhance your network security.
11. Check the Log:
If you suspect that someone has gained unauthorized access to your system, you can check the system
log. The system log will show you which IP addresses were used to login to your system and what was
accessed.
12. Physically Lock Down the Device:
Ideally, you want to prevent any unauthorized physical access to your system. The best way to achieve
this is to install the recorder in a lockbox, locking server rack, or in a room that is behind a lock and key.
13. Connect IP Cameras to the PoE Ports on the Back of an NVR:
Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world and
cannot be accessed directly.
14. Isolate NVR and IP Camera Network
The network your NVR and IP camera resides on should not be the same network as your public
computer network. This will prevent any visitors or unwanted guests from getting access to the same
network the security system needs in order to function properly.

Regulatory Information
FCC Information
CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
FCC conditions:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
⚫This device may not cause harmful interference.
⚫This device must accept any interference received, including interference that may cause
undesired operation.
FCC compliance:
This equipment has been tested and found to comply with the limits for a digital device,
pursuant to part 15 of the FCC Rules. This equipment generate, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the guide, may cause
harmful interference to radio communication.
⚫For class A device, these limits are designed to provide reasonable protection against
harmful interference in a commercial environment. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
⚫For class B device, these limits are designed to provide reasonable protection against
harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
⚫Reorient or relocate the receiving antenna.
⚫Increase the separation between the equipment and receiver.
⚫Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
⚫Consult the dealer or an experienced radio/TV technician for help.

V
Table of Contents
1Features and Specifications ............................................................................................................................1
1.1 Overview.....................................................................................................................................................1
1.2 Features......................................................................................................................................................1
2Front Panel and Rear Panel.......................................................................... Error! Bookmark not defined.
2.1 Front Panel............................................................................................... Error! Bookmark not defined.
2.1.1 Beneficio smart 1U/Beneficio smart 1U(S2)/ 4K smart 1U (S2)/ Beneficio 4K Smart 1U(S2)
Series Error! Bookmark not defined.
2.1.2 Beneficio Mini 1U Series................................................................. Error! Bookmark not defined.
2.1.3 Compact 1U Wireless Series.......................................................... Error! Bookmark not defined.
2.1.4 Beneficio Smart 1U with 8 PoE port Series.................................. Error! Bookmark not defined.
2.1.5 Beneficio 1U Series.......................................................................... Error! Bookmark not defined.
2.1.6 Compact 1U（S2）/ 4K compact 1U (S2)/ Compact 1U 4K（S2）SeriesError! Bookmark
not defined.
2.1.7 1U/1.5U/2U Series........................................................................... Error! Bookmark not defined.
2.1.8 Beneficio 1.5U Series...................................................................... Error! Bookmark not defined.
2.1.9 Beneficio 2U Series.......................................................................... Error! Bookmark not defined.
2.1.10 Beneficio Vertical 1U Series....................................................... Error! Bookmark not defined.
2.1.11 Smart 1U 4K (S2) wih Wireless Series..................................... Error! Bookmark not defined.
2.1.12 Compact 1U 4K (S2) wih Wireless Series................................ Error! Bookmark not defined.
2.2 Rear Panel ............................................................................................... Error! Bookmark not defined.
2.2.1 Beneficio Smart 1U / Beneficio Smart 1U with 1 PoE port/ Beneficio Smart 1U with 8 PoE
ports/ Beneficio Smart 1U with wireless Series.......................................... Error! Bookmark not defined.
2.2.2 Beneficio Smart 1U (S2)/ Beneficio 4K Smart 1U(S2) Series... Error! Bookmark not defined.
2.2.3 Beneficio Mini 1U / Beneficio Mini 1U with 1 PoE port/ Beneficio Mini 1U with 8 PoE ports
Series Error! Bookmark not defined.
2.2.4 Compact 1U（S2）/ Compact 1U 4K（S2）Series................... Error! Bookmark not defined.
2.2.5 Compact 1U Wireless Series.......................................................... Error! Bookmark not defined.
2.2.6 Beneficio 1U (S2)/ Beneficio 4K 1U(S2) Series........................... Error! Bookmark not defined.
2.2.7 Beneficio 1U / Beneficio Entry-level 1U/ Beneficio 1U with 1 PoE port/ Beneficio 1U with 8
PoE ports/ Beneficio 1U with 16 PoE Ports Series.................................... Error! Bookmark not defined.
2.2.8 Professional 4K 1U/ Professional 4K 1U with 8 PoE ports/ Professional 4K 1U with 16 PoE
ports/4K 1U (S2) with 24 PoE Ports/4K 1U (S2E) with 8 PoE ports/4K 1U (S2E) with 16 PoE ports
Series Error! Bookmark not defined.
2.2.9 Beneficio 1.5U / Beneficio 1.5U with 8 PoE ports/ Beneficio 1.5U with 16 PoE ports Series
Error! Bookmark not defined.
2.2.10 Professional 4K 1.5U/ Professional 4K 1.5U with 16 PoE ports/ Professional 4K 2U /
Professional 4K 2U with 16 PoE ports/4K 1.5U (S2) with 24 PoE ports/4K 1.5U (S2E) with 16 PoE
Ports/4K 2U (S2E) with 16 PoE ports Series.............................................. Error! Bookmark not defined.
2.2.11 4K Smart 1U (S2) Series............................................................ Error! Bookmark not defined.
2.2.12 Beneficio Vertical 1U Series....................................................... Error! Bookmark not defined.
2.2.13 4K Compact 1U (S2) Series....................................................... Error! Bookmark not defined.
2.2.14 4K 1U (S2) Series........................................................................ Error! Bookmark not defined.
2.2.15 4K 1.5U (S2) Series..................................................................... Error! Bookmark not defined.

VI
2.2.16 Beneficio 2U/Beneficio 2U with 16 PoE ports Series............. Error! Bookmark not defined.
2.2.17 4K 2U (S2) Series........................................................................ Error! Bookmark not defined.
2.2.18 Smart 1U 4K (S2) wih Wireless Series..................................... Error! Bookmark not defined.
2.2.19 Compact 1U 4K (S2) wih Wireless Series................................ Error! Bookmark not defined.
2.3 Alarm Connection.................................................................................... Error! Bookmark not defined.
2.3.1 Alarm Port.......................................................................................... Error! Bookmark not defined.
2.3.2 Alarm input port ................................................................................ Error! Bookmark not defined.
2.3.3 Alarm input and output port............................................................. Error! Bookmark not defined.
2.3.4 Alarm relay specifications ............................................................... Error! Bookmark not defined.
2.4 Bidirectional talk ...................................................................................... Error! Bookmark not defined.
2.4.1 Device-end to PC-end..................................................................... Error! Bookmark not defined.
2.4.2 PC-end to the device-end ............................................................... Error! Bookmark not defined.
2.5 Mouse Operation..................................................................................... Error! Bookmark not defined.
2.6 Remote Control ....................................................................................... Error! Bookmark not defined.
3Device Installation.............................................................................................................................................3
3.1 Device Installation Diagrams...................................................................................................................3
3.2 Check Unpacked NVR..............................................................................................................................3
3.3 About Front Panel and Rear Panel.........................................................................................................3
3.4 HDD Installation.........................................................................................................................................4
3.4.1 Smart 1U Series............................................................................... Error! Bookmark not defined.
3.4.2 Mini 1U/Compact 1U Series..............................................................................................................4
3.4.3 1U Series.............................................................................................................................................5
3.4.4 1.5U Series..........................................................................................................................................5
3.4.5 General 2U Series..............................................................................................................................6
3.5 CD-ROM Installation.................................................................................................................................6
3.6 Connection Sample................................................................................. Error! Bookmark not defined.
3.6.1 Beneficio Smart 1U/Beneficio Smart 1U(S2)/ 4K Smart 1U (S2) SeriesError! Bookmark not
defined.
3.6.2 Beneficio Mini 1U / Beneficio Mini 1U with 4 PoE Ports / Beneficio mini 1U with 8 PoE Ports
Series Error! Bookmark not defined.
3.6.3 Smart 1U / Compact 1U Wireless Series...................................... Error! Bookmark not defined.
3.6.4 Compact 1U（S2）/4K Compact 1U (S2) Series........................ Error! Bookmark not defined.
3.6.5 Beneficio 1U (S2) Series................................................................. Error! Bookmark not defined.
3.6.6 Beneficio Entry-level 1U Series...................................................... Error! Bookmark not defined.
3.6.7 Beneficio 1U/Professional 4K 1U/ Professional 4K 1U with 8 PoE ports/ Professional 4K 1U
with 16 PoE ports/4K 1U (S2) with 24 PoE Ports/4K 1U (S2E) with 8 PoE Ports/4K 1U (S2E) with 16
PoE Ports Series............................................................................................. Error! Bookmark not defined.
3.6.8 General 4K 1U (S2)/Beneficio 4K 1U with 8 PoE ports/4K 1U (S2) with 4 PoE ports/4K 1U
(S2) with 8 PoE ports/4K 1U (S2) with 16 PoE ports Series.................... Error! Bookmark not defined.
3.6.9 Professional 4K 1.5U/ Professional 4K 1.5U with 16 PoE ports/ Professional 4K 2U /
Professional 4K 2U with 16 PoE ports/4K 1.5U (S2E) with 16 PoE ports/4K 2U (S2E) with 16 PoE
Ports Series...................................................................................................... Error! Bookmark not defined.
3.6.10 Beneficio 1.5U / Beneficio 1.5U with 8 PoE ports / Beneficio 1.5U with 16 PoE ports/4K
1.5U (S2) Series.............................................................................................. Error! Bookmark not defined.
3.6.11 4K 2U (S2) Series........................................................................ Error! Bookmark not defined.
3.6.12 Beneficio Vertical 1U Series....................................................... Error! Bookmark not defined.

VII
4Local Basic Operation......................................................................................................................................9
4.1 Getting Started...........................................................................................................................................9
4.1.1 Boot up and Shut down.....................................................................................................................9
4.1.2 Device Initialization ............................................................................................................................9
4.1.3 Reset Password................................................................................................................................13
4.1.4 Quick Settings...................................................................................................................................17
4.2 Camera.....................................................................................................................................................41
4.2.1 Connection ........................................................................................................................................41
4.2.2 Remote Device Initialization ...........................................................................................................43
4.2.3 Short-Cut Menu to Register Camera.............................................................................................48
4.2.4 Image .................................................................................................................................................48
4.2.5 Encode...............................................................................................................................................50
4.2.6 Channel Name..................................................................................................................................54
4.2.7 Remote Upgrade..............................................................................................................................55
4.2.8 Remote Device Info..........................................................................................................................56
4.3 Preview.....................................................................................................................................................58
4.3.1 Preview..............................................................................................................................................58
4.3.2 Navigation bar...................................................................................................................................59
4.3.3 Preview Control Interface................................................................................................................61
4.3.4 Right Click Menu ..............................................................................................................................63
4.3.5 Edit View (Sequence)......................................................................................................................65
4.3.6 Preview Display Effect Setup..........................................................................................................67
4.3.7 Fisheye (Optional)............................................................................................................................74
4.4 PTZ............................................................................................................................................................76
4.4.1 PTZ Settings......................................................................................................................................76
4.4.2 PTZ Control.......................................................................................................................................78
4.5 Record File...............................................................................................................................................83
4.6 Playback and Search..............................................................................................................................83
4.6.1 Instant Playback ...............................................................................................................................83
4.6.2 Search Interface...............................................................................................................................83
4.6.3 Smart Search Playback...................................................................................................................91
4.6.4 Mark Playback ..................................................................................................................................92
4.6.5 Playback Image................................................................................................................................93
4.6.6 Splice Playback.................................................................................................................................93
4.6.7 Smart Playback.................................................................................................................................94
4.6.8 File List.............................................................................................................................................102
4.6.9 Other Aux Functions.....................................................................................................................104
4.7 Event Manager......................................................................................................................................104
4.7.1 Video Detect....................................................................................................................................104
4.7.2 Smart Plan.......................................................................................................................................111
4.7.3 IVS (General Behavior Analytics) (Optional)..............................................................................113
4.7.4 Face Detect (Optional)...................................................................................................................132
4.7.5 People Counting (Optional)...........................................................................................................133
4.7.6 Heat Map.........................................................................................................................................134
4.7.7 Plate Recognition...........................................................................................................................136
4.7.8 Audio Detect (Optional).................................................................................................................138

VIII
4.7.9 Alarm Settings.................................................................................................................................139
4.7.10 Abnormality.................................................................................................................................144
4.7.11 Alarm output ...............................................................................................................................146
4.7.12 POS..............................................................................................................................................147
4.8 Network...................................................................................................................................................151
4.8.1 Network Settings ............................................................................................................................151
4.8.2 Network Test....................................................................................................................................176
4.9 Storage....................................................................................................................................................178
4.9.1 Basic.................................................................................................................................................178
4.9.2 Schedule..........................................................................................................................................179
4.9.3 HDD..................................................................................................................................................179
4.9.4 FTP...................................................................................................................................................180
4.9.5 Record Control................................................................................................................................182
4.9.6 HDD Information.............................................................................................................................182
4.9.7 HDD Group......................................................................................................................................184
4.9.8 HDD Detect.....................................................................................................................................184
4.9.9 RAID Manager................................................................................................................................187
4.10 Device Maintenance and Manager.....................................................................................................189
4.10.1 Account........................................................................................................................................189
4.10.2 System Info.................................................................................................................................198
4.10.3 Voice............................................................................................................................................201
4.10.4 RS232..........................................................................................................................................203
4.10.5 Broadcast....................................................................................................................................204
4.10.6 Security........................................................................................................................................206
4.10.7 Auto Maintain..............................................................................................................................209
4.10.8 Backup.........................................................................................................................................209
4.10.9 Default.........................................................................................................................................213
4.10.10 Upgrade.......................................................................................................................................214
4.11 Logout /Shutdown/Restart ...................................................................................................................216
5Web Operation...............................................................................................................................................218
5.1 General Introduction.............................................................................................................................218
5.1.1 Preparation......................................................................................................................................218
5.2 Device Initialization...............................................................................................................................218
5.3 Log in.......................................................................................................................................................221
5.4 Reset Password....................................................................................................................................222
5.5 LAN Mode...............................................................................................................................................224
5.6 Real-time Monitor..................................................................................................................................226
5.7 PTZ..........................................................................................................................................................227
5.8 Image/Alarm-out....................................................................................................................................228
5.8.1 Image ...............................................................................................................................................229
5.8.2 Alarm output....................................................................................................................................229
5.9 Zero-channel Encode...........................................................................................................................229
5.10 WAN Login.............................................................................................................................................230
5.11 Setup.......................................................................................................................................................231
5.11.1 Camera........................................................................................................................................231
5.11.2 Network .......................................................................................................................................244

IX
5.11.3 Event............................................................................................................................................263
5.11.4 Storage........................................................................................................................................292
5.11.5 Setting..........................................................................................................................................301
5.12 Information .............................................................................................................................................323
5.12.1 Version.........................................................................................................................................323
5.12.2 Log...............................................................................................................................................323
5.12.3 Online User.................................................................................................................................324
5.12.4 People Counting.........................................................................................................................325
5.12.5 Heat Map.....................................................................................................................................325
5.12.6 HDD.............................................................................................................................................326
5.13 Playback.................................................................................................................................................326
5.13.1 Search Record ...........................................................................................................................327
5.13.2 File List........................................................................................................................................327
5.13.3 Playback......................................................................................................................................328
5.13.4 Download....................................................................................................................................328
5.13.5 Load more...................................................................................................................................329
5.14 Smart Playback .....................................................................................................................................331
5.14.1 IVS (Behavior Analytics) ...........................................................................................................332
5.14.2 Plate Recognition.......................................................................................................................333
5.14.3 Human Face...............................................................................................................................334
5.15 Alarm.......................................................................................................................................................335
5.16 Log out....................................................................................................................................................336
5.17 Un-install Web Control..........................................................................................................................337
6Glossary..........................................................................................................................................................338
7FAQ.................................................................................................................................................................339
8Appendix A HDD Capacity Calculation ......................................................................................................344
9Appendix B Compatible Network Camera List..........................................................................................345

X
Foreword
General
This user’s manual (hereinafter referred to be "the Manual") introduces the installation, functions
and operations of the Network Video Recorder (NVR) devices (hereinafter referred to be "the
Device").
Safety Instructions
The following categorized signal words with defined meaning might appear in the Manual.
Signal Words
Meaning
Indicates a high potential hazard which, if not avoided, will result
in death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, may result in
property damage, data loss, lower performance, or unpredictable
result.
Indicates dangerous high voltage.
Take care to avoid coming into contact with electricity.
Indicates a laser radiation hazard.
Take care to avoid exposure to a laser beam.
Electrostatic Sensitive Devices.
Indicates a device that is sensitive to electrostatic discharge.
Provides methods to help you solve a problem or save you time.
Provides additional information as the emphasis and supplement
to the text.
Revision History
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