Unitron Johansson 5951 User manual

User Manual
Remote Management Unit
Ref. 5951 - 5952
RMU (REF. 5951)
RMU WITH INTEGRATED
SMART POWER SUPPLY (REF. 5952)

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
2
CONTENTS
1. INTRODUCTION ............................................................................ 3
Product description.......................................................................................... 3
Package contents ............................................................................................ 3
Safety Instructions ..........................................................................................4
2. INSTALLATION OF THE HARDWARE .................................................... 5
Status LED (2 COLORS) ...................................................................................5
Reset Button .................................................................................................. 5
Conditions to make a successful connection........................................................ 5
Connecting to the RMU ....................................................................................5
3. REMOTELY ACCESSING THE RMU WITH UCLOUD ................................... 6
4. ALARM AND MONITORING (OPTIONAL)........................................... 7
5. REF 5952: BACK-UP POWER SUPPLY................................................ 8
6. TECHNICAL SPECIFICATIONS ........................................................... 9
7. CONDITIONS OF WARRANTY .......................................................... 10
8. APPENDIX:ALARM AND MONITORING MESSAGES ............................... 11
Device info messages .................................................................................... 11
General info messages................................................................................... 12
Warning messages ........................................................................................ 12
Error messages............................................................................................. 13
No part of this manual may be copied, reproduced, transmitted, transcribed or translated into any
language without permission.
Unitron reserves the right to change the specifications of the hardware and software described in these
manuals at any time.
Unitron cannot be held liable for any damages resulting from the use of this product.
Specifications are subject to change without notice. 3/20
©Unitron - Frankrijklaan 27 - B-8970 Poperinge - Belgium
T+32 57 33 33 63 F+32 57 33 45 24
email [e-mail]
www.unitrongroup.com

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
3
1. INTRODUCTION
Product description
REMOTE MANAGEMENT UNIT (RMU)
•Enables you to remotely configure and monitor a specific headend installation.
•This drastically reduces on-site maintenance, saving you time and money.
•The RMU is a very smart and powerful solution that connects with the uCloud platform.
www.ucloudserver.com
•REF. 5952: The integrated power supply acts as a redundant power supply. The 5050W
is the main power supply with the 5952 integrated power supply as back-up. As long as
the primary 15V from 5050W is present, the built-in power supply of the 5952 will be in
stand-by.
THE RMU HAS THE FOLLOWING SPECIFICATIONS:
•rack-mountable module
•very simple installation (plug-and-play)
•no network knowledge needed
•very cost-efficient solution for remote monitoring and alarming
•REF. 5952: intelligent backup power supply for redundancy
(use ref. 5050W as primary power supply)
•output: 15 VDC / 10A
•REF. 5951: INPUT: 15V
OUTPUT: 15 VDC
•REF. 5952: INPUT: 15V and 110-230V
OUTPUT: 14.3V
WITH UCLOUD, YOU CAN DO THE FOLLOWING:
•free application to manage and configure all your installations remotely
•monitoring of modules
•alarming
•Google Maps overview of all your installations
•one button-connect to any installation
•add pictures and comments regarding the installation
•safe remote access with certificates and password authentication
•solve problems from wherever you are, no need to go on-site for headend
reconfiguration
Package contents
•1x RMU module
•2x DC bridges
•1x CAT6 Ethernet cable
•1x Mains cable EU (REF. 5952)

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
4
Safety Instructions
Read these instructions carefully before connecting the unit
To prevent fire, short circuit or shock hazard:
• Do not expose the unit to rain or moisture.
• Install the unit in a dry location without infiltration or condensation of water.
• Do not expose it to dripping or splashing.
• Do not place objects filled with liquids, such as vases, on the apparatus.
• If any liquid should accidentally fall into the cabinet, disconnect the power plug.
To avoid any risk of overheating:
• Install the unit in a well aery location and keep a minimum distance of 15 cm around the
apparatus for sufficient ventilation
• Do not place any items such as newspapers, table-cloths, curtains,
on the unit that might cover the ventilation holes.
• Do not place any naked flame sources, such as lighted candles, on the apparatus
• Do not install the product in a dusty place
• Use the apparatus only in moderate climates (not in tropical climates)
• Respect the minimum and maximum temperature specifications
To avoid any risk of electrical shocks:
• Connect apparatus only to socket with protective earth connection.
• The mains plug shall remain readily operable
• Pull out power plug to make the different connections of cables
• To avoid electrical shock, do not open the housing of adapter.
Maintenance
Only use a dry soft cloth to clean the cabinet.
Do not use solvent
For repairing and servicing refer to qualified personnel.
Dispose according your local authority’s recycling processes

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
5
2. INSTALLATION OF THE HARDWARE
Before mounting, install all DMH modules in the sub-rack. Place the power supply (ref. 5050W)
in the far-left slot of the rack. The DMH modules can now be added to the next slots. Install
the RMU as the last module. Connect LAN to the control port and both DC bridges to the RMU.
REF. 5952: Connect the mains cable and the DC bridges to the module.
Status LED (2 COLORS)
After powering the RMU, the LED will follow a sequence of colors.
It begins with blinking red UUI not started up and not connected to the cloud.
In less than 1 minute the LED turns solid red connected to server but UUI not started up.
After 3 minutes the LED turns solid green UUI started up and connected to the cloud.
Now the RMU is ready to use.
There are 4 different states:
UUI active
UUI not active
CONNECTED TO THE CLOUD
Solid Green
Solid red
NOT CONNECTED TO THE CLOUD
Blinking green
Blinking red
Reset Button
•Push the reset button firmly for 3 seconds Restart with IP release, slow red blinking of
Alarm LED
•Push the reset button firmly for 10 seconds Factory and IP reset, fast red blinking of
Alarm LED
Conditions to make a successful connection
You need an internet connection at both locations (the RMU and your PC). Ask the IT-
administrator in case a remote connection does not work (status LED is blinking): Firewall at
the RMU location must allow incoming traffic from ports 80&443 (http and https) and port 22
(SSH). Any outgoing ports can be blocked.
Connecting to the RMU
Connection to the RMU can be made from different locations:
•If you have internet on your pc and the RMU you can connect using the remote access
platform “uCloud”. To connect to the RMU open your web browser and go to the URL:
https://www.ucloudserver.com. If this is the first time you are using the remote access
platform you will need to create an account. From there on, you are able to create new

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
6
locations (new installations) and manage all your existing locations from a single remote
connection.
•If you don’t have an internet connection you will need to connect both your pc and the
RMU to the same network. To connect to the RMU open your web browser and go to
http://rmu:8888 or the URL http://<RMUIPAddress>:8888 (change <RMUIPAddress> to
the IP of your RMU). The default username is “admin” with the password “UUI”. If you
connect without internet you can use the UUI but can’t use the “uCloud”.
3. REMOTELY ACCESSING THE RMU WITH UCLOUD
1. Go to https://www.ucloudserver.com/
2. Create an account and log in
3. When logged in, click “Digital Modular Headend“
4. Add your remote system by clicking on “+ New“ on the left side of the menu
5. Fill in the system details and the RMU key, click create to continue.
6. When the location is connected, it will appear in the left side of the menu.
7. To have remote access and control, click on the location, then click on “Connect“ in
the top right corner of the menu. This will open as a pop-up screen or a new tab. Make
sure pop-up windows are not blocked by your web browser.
8. You can give other users access to your headend. First add the user to “Related users“
in your account, then add the user as “Authorized users“in your headend system
details.

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
7
4. ALARM AND MONITORING (OPTIONAL)
For Alarm and Monitoring click on “System“ in your headend.
•Monitoring:
For Real-time Monitoring go to “Monitoring”tab.
See appendix of this manual for overview of alarm logs.
•Logs:
For history log data go to “Logs” tab.

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
8
•Alarm:
For setting alarm triggers go “Alarm” tab.
To select for which headends you want to receive an email with the alarm messages, go
to the overview page en select alarms
5. REF 5952: BACK-UP POWER SUPPLY
REF. 5952 should always be used
in combination with a primary
power supply REF. 5050W.
In the case the primary power
supply stops working, the REF.
5952 back-up power supply will
take over without interruption.
Please take into account the
power derating related to the
ambient room temperature.
This should stay lower than
50°C!

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
9
6. TECHNICAL SPECIFICATIONS
RMU
Remote Management Unit
DC Connectors
-
4 x banana sockets
Ethernet connector
-
RJ-45
Standard: Ethernet 10/100/1000Base-T
Version: IPv4 (IPv6 ready)
Mode: Full-duplex
Protocols: ARP, ICMP, TCP/IP, HTTP, FTP, DHCP
LEDs
-
1 x alarm LED
1 x power LED
Input Voltage
from Primary PS
VDC
15
RMU Consumption
A
0.25
Operating Temperature
°C
-20 to 50
Built-in Back-up Power Supply (REF. 5952 only)
Connector
--
Power inlet with EMC filter
Internal Back-up
Power Supply
VAC
VDC
DC Current
Max output power*
Universal Input 110/230
14.3
10A
150W
General
Dimensions
-
REF. 5951: 5RU x 8TE x 180 mm
REF. 5952: 5RU x 8TE x 367 mm
* Max output power depending on ambient temperature (see above)

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
10
7. CONDITIONS OF WARRANTY
Unitron N.V. warrants the product as being free from defects in material and
workmanship for a period of 24 months starting from the date of production indicated on
it. See note below.
If during this period of warranty the product proves defective, under normal use, due to
defective materials or workmanship, Unitron N.V, at its sole option, will repair or replace the
product. Return the product to your local dealer for reparation
THE WARRANTY IS APPLIED ONLY FOR DEFECTS IN MATERIAL AND WORKMANSHIP
AND DOES NOT COVER DAMAGE RESULTING FROM:
•Misuse or use of the product out of its specifications.
•Installation or use in a manner inconsistent with the technical or safety standards in
force in the country where the product is used
•Use of non-suitable accessories (power supply, adapters...).
•Installation in a defect system.
•External cause beyond the control of Unitron N.V. such as drop, accidents, lightning,
water, fire, improper ventilation…
THE WARRANTY IS NOT APPLIED IF
•Production date or serial number on the product is illegible, altered, deleted or
removed.
•The product has been opened or repaired by a non-authorized person.
NOTE
Date of production is YYWW format, example 1447 = year 2014 –week 47.
For the serial number barcodes, the date corresponds to the 4 first numbers
UNITRON NV
Frankrijklaan 27
B-8970 Poperinge
Belgium
T [phone]
F [phone]
[e-mail]
www.johansson.be

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
11
8. APPENDIX:ALARM AND MONITORING MESSAGES
Device info messages
Message
1
Temperature is #{value}
2
Tuner #{tunerId} is unlocked
3
Tuner #{tunerId} is locked
4
Tuner #{tunerId} signal level is #{value}
5
Tuner #{tunerId} signal quality is #{value}
6
Tuner #{tunerId} signal to noise ratio is #{value} dB
7
Tuner #{tunerId} stream becomes unsynchronized
8
Tuner #{tunerId} stream becomes synchronized
9
Tuner #{tunerId} stream input rate is #{value}bps
10
Service #{serviceName} is unavailable
11
Service #{serviceName} is available
12
Service #{serviceName} is FTA
13
Service #{serviceName} is pay TV scrambled
14
Service #{serviceName} is pay TV unscrambled
15
Service #{serviceName} is forwarded through CAM path
16
IP service #{serviceName} bitrate is #{value}bps
17
RF service #{serviceName} bitrate is #{value}bps
18
Multiplex #{muxId} output rate is #{value}bps
19
IP #{muxId} bitrate is #{value}bps
20
CAM #{camId} is not ready
21
CAM #{camId} is ready
22
CAM #{camId} rate is #{value}bps
23
CAM module #{subcode} not initialized
24
CAM module #{subcode} initialized
25
CAM module #{subcode} not reset
26
CAM module #{subcode} reset
27
Input stream #{subcode} not changed
28
Input stream #{subcode} changed
29
CAM module #{subcode} is not removed
30
CAM module #{subcode} has been removed

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
12
General info messages
Message
1
Device has been activated
2
Updating device
3
Scanning device
4
Device is found
5
Device becomes connected
6
Device becomes disconnected
7
Device becomes synchronized
8
Device lost synchronization
Warning messages
Message
Explanation
Solution
1
Temperature OK again on subpart nr.#{subcode}
Temperature level has again an acceptable level.
2
Temperature is high on subpart nr.#{subcode}
Temperature of part is above safe value.
Check if device has appropriate
cooling.
3
Low input signal OK again on tuner #{subcode}
Signal level has again an acceptable level.
Check the input cabling/equipment
if the signal is entering the device
with an appropriate level.
4
Input signal low on tuner #{subcode}
Input signal is low.
5
High input signal OK again on tuner #{subcode}
Signal level has again an acceptable level.
6
Input signal high on tuner #{subcode}
Input signal is high.
7
Input signal quality OK again on tuner #{subcode}
Signal quality has again an acceptable level.
8
Input signal quality low on tuner #{subcode}
Signal quality is not so good.
9
Output bitrate on mux #{subcode} OK again
Output bitrate has again an acceptable level.
10
Output bitrate on mux #{subcode} is high
There are too many services in the output mux,
there is a bit rate overflow from time to time.
Decrease the amount of services in
the mux.
11
CAM#{subcode} OK again
CAM is ok again
12
CAM #{subcode} bitrate high
There are too many services in the CAM path, there
is a bit rate overflow from time to time.
Decrease the amount of services in
the CAM path.
13
FTA#{subcode} OK again
14
FTA #{subcode} bitrate high
There are too many services in the FTA path, there
is a bit rate overflow from time to time
Decrease the amount of services in
the FTA path.

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
13
Error messages
Message
Explanation
Solution
1
Hardware malfunction on subpart nr.#{subcode}
Hardware problem.
If this error persists after reboot, Contact
manufacture.
2
Internal communication failure on subpart
nr.#{subcode}
Communication issue between components on
the board.
3
Temperature is again below the critical value on subpart
nr.#{subcode}
Temperature of part is below critical value
again.
Check if device has appropriate cooling.
4
Temperature exceeds the critical value on subpart
nr.#{subcode}
Temperature of part is above the critical value.
5
Current overload solved on the input #{subcode}
Current from module to external LNB on input is
ok again.
Check if the load on the input does not
exceed the recommended 0,3A.
6
Current overload on the input #{subcode}
Current from module to external LNB on input is
in overload protection mode, LNB is not
powered anymore.
7
Input undervoltage lockout solved on the input
#{subcode}
Voltage from module to external LNB on input is
ok again.
8
Input undervoltage lockout on the input #{subcode}
Voltage from module to external LNB on input is
in protection mode, LNB not powered anymore.
9
Input #{subcode} thermal shutdown solved
Module LNB power supply has recovered from
thermal shutdown, external LNB on input is ok
again.
10
input #{subcode} thermal shutdown
Module LNB power supply is in thermal
shutdown, external LNB on input not powered
anymore.
11
Input signal available on tuner #{subcode}
12
Input signal lost on tuner #{subcode}
Check if signal is connected and LNB
powered when needed.
13
Too low input signal solved on tuner #{subcode}
Signal level has gone from low level to
acceptable level.
Check the input cabling/equipment if the
signal is entering the device with an
appropriate level.
14
Input signal too low on tuner #{subcode}
15
Too high input signal solved on tuner #{subcode}
Signal level has gone from a to high level to an
acceptable level.
16
Input signal too high on tuner #{subcode}
17
Input signal quality good on tuner #{subcode}
18
Input signal quality too low on tuner #{subcode}
Signal quality is not so good.
19
Output bitrate on mux #{subcode} again under the
upper limit
20
Output bitrate on mux #{subcode} exceeds the upper
limit
There are too many services in the output mux,
there is an overflow from time to time image on
tv set can show blocks.
Decrease the amount of services in the
mux.
21
System overflow solved on #{pipe}
22
System overflow on #{pipe}
The bitrate on the indicated fifo exceeds the
maximum value.
Decrease the amount of services on the
indicated fifo. Contact manufacture.
23
CAM module #{subcode} initialization is fixed
24
The CAM module #{subcode} initialization failed
Check if CAM module is ok, try to reboot
the CAM module.
25
CAM#{subcode} bitrate OK
26
CAM #{subcode} bitrate exceeds the upper limit
There are too many services assigned to the
indicated CAM path.
Decrease the amount of services on the
indicated CAM.
27
MPTS #{subcode} input stream was found out
28
MPTS #{subcode} input stream lost
The device was not able to process the
information tables of the transponder.
Try to retune the tuner and check if
message dissapears.

RMU (REF. 5951) - RMU SMART POWER SUPPLY (REF. 5952)
14
UNITRON NV
Frankrijklaan 27
B-8970 Poperinge
Belgium
T [phone]
F [phone]
[e-mail]
www.unitrongroup.com