Utilita Smart Display User manual

User Guide
Smart Display
utilita.co.uk

Meet your
Smart Display
Your Smart Display is the new way
to manage your energy at home.
Your electricity and gas usage is
at your fingertips now that your
smart meters have been installed.
In this User Guide, you’ll find
everything you need to quickly
and simply start using your
Smart Display. You’ll also find
out more information about how
the Smart Display works, how it
can help you and how you can
identify ways to save money
and do your bit for the planet.
2
Smart Display /User Guide Meet your Smart Display

Contents
Welcome
Your Smart Display
What’s in the box? 4
Powering the Smart Display 4
Overview of your Smart Display 5
Getting started
Meter connection 6
Connection established 6
Home Screen
Overview 7
Now screen 9
Electricity (left) 10
Gas (right) 11
Today screen 12
Prepayment screen 13
Single fuel mode
(credit customers only) 14
Single fuel mode
(prepayment customers only) 15
Quick Access Menu
Overview 16
System status 17
Usage History Screens
Electricity usage history 18
Gas usage history 19
Menu
Overview 20
Electricity usage history 20
Pre-pay (Prepayment meters only) 21
System status 21
Meter balance 21
Taris 22
Money owed
(prepayment meters only) 22
Inbox 23
Meters 23
Support 23
Settings 23
Pre-pay
Enable supply 24
Top-up (20-digit code) 24
Top-up (40-digit and
60-digit codes) 25
Emergency Credit 25
Top-up history 26
Low credit alert 26
Messages
Inbox 27
Reading a message 28
Settings
Overview 29
Target 29
Display 30
Sounds & Alerts 31
Wi-Fi network 31
Online setup 31
Advanced 32
Online setup
Introduction 34
Connect to Wi-Fi network 34
FAQs 35
3
Smart Display /User Guide Contents

Your Smart Display
What’s in the box?
Your Smart Display package contains the following items:
Smart Display
Smart Display stand
Micro-USB power supply and cable
Powering the Smart Display
Your Smart Display can be powered using the supplied power supply
or with 3 x AAA (R03, LR03) non-rechargeable batteries.
Do not use any other power supply with this Smart Display. The supplied
power supply is not suitable for use with any other USB device.
It is not recommended to use batteries for a prolonged period.
To replace batteries, slide the stand downwards and then pull it away.
Insert the batteries, as marked on the inside case. Reattach the stand
and the Smart Display will show the battery symbol oat the top of
the screen.
Do not use rechargeable batteries in this Smart Display.
4
Smart Display /User Guide Your Smart Display

Overview of your Smart Display
Now
Electricity
being used now 30 minute average
Gas
0.26/hr £0.05 /hr
Today
Home
Pre-pay
14:37
(1) The screen on the Smart Display
is touch-sensitive - you only need
to lightly touch it to interact with
the screens.
(2) The banner bar allows you to check
the smart meter(s) signal strength,
battery status (if applicable)
and alerts you to any problems.
(3) Touch the tto show the Quick Access
menu when on the Home screen;
or to return to the Home screen
when you are on any other screen.
(4) Touch to change to Now, Today,
Pre-pay tabs.
(5) Press kto return to the
previous screen.
(6) The LED at the bottom of the Smart
Display shows your electricity usage
(GREEN for low, AMBER for medium
or RED for high).
(7) Press the ito show the
main menu.
(8) Touch here to switch units.
(£ to kW or kW to £)
1
35
6
4
2
7
8
5
Smart Display /User Guide Your Smart Display

Getting started
Meter connection
Each time the Smart Display is turned on it will show Connecting... for up
to 5 minutes while the Smart Display connects to the smart meter(s) in
your home.
If the screen shows Lost Network, then you may need to move the Smart
Display closer to your electricity smart meter to reestablish the connection.
Connection established
Once your Smart Display has successfully established a connection to your
smart meter(s), your Smart Display will show the current consumption for
electricity and recent gas usage.
If your Smart Display loses connection to the smart meter(s), then it
will show the alert above. Try moving the Smart Display closer to the
electricity smart meter to reconnect.
6
Smart Display /User Guide Getting started

Home Screen
Overview
The Home screen is broken down into three tabs- Now, Today and Pre-pay.
When your Smart Display is powered on, it will automatically show
the Home screen once connected to the smart meter(s).
You can also, at any time, press ton the Smart Display to return to the
Home screen.
Pressing twhilst on the screen will then show the Quick Access screen.
Touch Now, Today or Pre-pay (when in prepayment mode) to switch
between the tabs. The Pre-pay tab is only shown when one of the meters
is in Pre-pay mode.
When you next return to the Home screen from other screens,
the previously selected tab will automatically be shown.
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Smart Display /User Guide Home Screen

The banner bar allows you to check the smart meter(s) signal strength l,
battery status, if on batteries o, and alert you to problems .
Meter network signal strength OK (normal condition for the Smart Display).
Meter network lost and showing the alert symbol (the alert symbol can
be shown for multiple reasons- see System Status for more details).
The message icon appears when the Smart Display has any new messages
(Home screen only). When on batteries the battery symbol is also shown
(in this case battery low).
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Smart Display /User Guide Home Screen

Now screen
The Now screen is split into two parts and indicates the consumption now.
Electricity is displayed on the left and Gas on the right.
Depending on your smart meter configuration, only the available energy
types will be shown - the gas flame will not be shown if you do not have
a gas smart meter, for example.
This is the default screen shown when the Smart Display has started up.
Touching the cost or kW units will switch between showing cost per hour
(£/hr) and energy as kW.
9
Smart Display /User Guide Home Screen

Electricity (left)
The dial on the left (only available when you have an electricity smart
meter) shows the current rate of electricity energy use for your home.
As your home uses more or less electricity, the dial will move up
and down.
The dial is divided into three zones - green, amber and red. As the dial
moves between the zones, the colour of the LED on the front of the
Smart Display will change to match.
This means at a distance, you can quickly see if your home is using a little
or a lot of electricity.
The current rate of consumption can be shown in cost as £/hr (Default)
or energy as kW.
Touch the dial to go to Electricity usage history.
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Smart Display /User Guide Home Screen