V-Guard ZENORA Series Guide

OPERATING MANUAL &
WARRANTY GUIDE

WELCOME TO THE V-GUARD WATER PURIFIER FAMILY
There is a very good reason why the human body consists of 70 percent water.
Water not only regulates our body and mind functions, but it also ensures our
wellbeing and quality of life. Little wonder that the need for pure and reliable
quality of water has become paramount in our daily lives. Our unwavering
commitment to reliability, service, and quality products, combined with our innate
understanding of Indian conditions, has enabled us to now introduce V-Guard
Zenora - a range of advanced water purifiers. Thoughtfully designed to last long in
Indian water conditions and deliver uncompromising performance, where each
filter is carefully selected, forming a multi-stage purification process with the
utmost precision to give you guaranteed purification standards. And if that wasn’t
enough, our first-of-its-kind service and warranty plan, backed by our team of
dedicated and trained technicians, committed to your service for your peace of
mind and satisfaction. At V-Guard, we believe that a continuous and
uncompromising endeavour to improve the quality of lives will usher in a better
and safer tomorrow.
To Avail Your Free Installation OR Schedule Maintenance Service
Call: 1800 103 1300 (TOLL FREE) | 1860 180 3000 (TOLL)
Email: waterpurifi[e-mail]
Website: www.vguard.in
ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL 1

CONTENTS
IN X SIDE THE BO 3
KNOW YOUR PURIFIER 4
TECHNICAL SPECIFICATION 5
PURIFICATION PROCESS 7
INSTALLATION PRE-REQUISITES 9
INSTALLATION INSTRUCTIONS 9
OPERATING INSTRUCTIONS 10
CLEANING AND MAINTENANCE INSTRUCTIONS 11
SAFETY INSTRUCTION 12
TROUBLESHOOTING 13
FAQs 14
16
ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL2
WARRANTY TERMS AND CONDITIONS

INSIDE THE BOX
ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL 3
External Pre-Filter
Assembly
Mounting Screws for
External Pre-Filter Assembly
3/8" White Tube
Wall mounting sticker for Purifier Unit
Mounting Screws
for Purifier Unit
1/4" White Tube SMPS Adapter
User Manual
Sealed RO Membrane
Water Purifier
Integrated
Diverter Valve

KNOW YOUR PURIFIER
A
B
C
D
E
F
G
H
I
J
5
1(a)
1(b)
2
34
6
ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL
4
PRE CARBON
SEDIMENT FILTER
POST CARBON
FLOW REDUCER TUBE
PUMP
A.
B.
C.
D.
E.
STORAGE TANK
MICRON FILTER
RO MEMBRANE
LOW PRESSURE SWITCH
SOLENOID VALVE
F.
G.
H.
I.
J.
BLUE LIGHT - PURIFICATION ON
BLUE LIGHT - TANK FULL
RED LIGHT - NO WATER/LOW WATER
PRESSURE/SERVICE
LED DISPLAY INSTRUCTION
WASTE WATER OUTLET POINT
1.
2.
WATER INLET POINT
POWER CORD
TAP LEVER
3.
4.
5.
MOUNTING HOLE
6.
a.
b.
c.

TECHNICAL SPECIFICATION
Convenience
Display
90%
Diaphragm Booster Pump, 24VDC
24VDC, 1.5A
ZENORA WATER PURIFIER
<10 to 12L/hr
20 to 25%
<10 to 15L/hr
25 to 30%
Model ZENORA RO + UF + MB ZENORA RO + UV + MB
345mm x 205 mm x 450 mm (WxDxH)
Black and White
General
Details
Purification
Type
Product
Dimension
Colour
RO + UF +
Mineral Balancer
RO + UV +
Mineral Balancer
Purification
Stages
Water
Dispensing
Tank Full
Indication
User Alerts/
Warnings No Water/
Service
Purification
Storage 7L
Installation Wall-mounted/Countertop
Manual Faucet
LED
3
LED Glows Blue
LED Glows Blue
LED Glows Red
TDS Range <2000ppm
<500ppm
Hardness
Flow rate*
Recovery*
Specifications
RO Pump
Power Adapter
Type of Display
No. of LEDs
TDS Reduction*
Purification ON
7 Stage 8 Stage
OPERATING & INSTALLATION MANUAL 5
External Pre-filter,
Sediment Filter,
Pre Carbon Filter (GAC),
RO Membrane,
Post Carbon GAC With
Mineral Balancer and
UF Filter
External Pre-filter,
Sediment Filter,
Pre Carbon Filter (GAC),
RO Membrane,
UV Disinfection,
Post Carbon GAC With
Mineral Balancer and
Micron Filter
36W 48W
140~270 VAC
5~40 psi
Watt
Power Range
Inlet Pressure
Specifications

ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL
6
*Disclaimer
Flow rate, TDS Rejection and TDS Recovery is based on standard
test condition which are as follows:
TDS - 1000ppm of NaCl
Total Hardness - 500ppm
Input Pressure - 15psi
Temp - 25 Degree Celsius.
Turbidity < 1NTU
Iron < 0.3ppm
Flow Rate, TDS Reduction and TDS Recovery change with respect to
input water pressure and quality such as TDS, Turbidity, Hardness,
lron, etc.
Note: The following items to be installed by the company technician at extra
cost:
ŸIF input water pressure less than minimum specified, we recommend
using External Booster Pump.
ŸIf input water pressure higher than the maximum specified, we
recommend using Pressure Reducing Valve (PRV)
ŸFor Hardness > than 300ppm, we recommend using Antiscalant.
For Iron content > 0.3ppm, we recommend using Iron Removal Filter.

ZENORA RO + UF + MB
ZENORA WATER PURIFIER
Stage 2
Stage 1
Stage 3
Stage 4
Stage 5
Stage 6
Stage 7
Filters Features
Stages
External Pre-Filter
Pre Carbon Filter
(GAC)
Sediment Filter
RO Membrane
Post Carbon GAC
Mineral Balancer
UF Membrane
Removes large particulates, suspended solids, hair
and all other similar impurities. Improves the life of the
entire purification unit with its high dirt-holding
capacity.
Removes excess chlorine, bad odour, colour, organic
impurities and has anti-microbial properties with
copper impregnation to protect RO membrane from
fouling.
Removes fine particulates, sediments, rust, dirt, sand
and all other similar impurities.
Removes TDS (Total Dissolved Solids) and heavy
metals like mercury, arsenic, lead, chromium, cadmium
etc. Filters out microorganisms like bacteria, virus,
protozoa and cysts.
Removes residual gases like CO2, VOCs from RO
treated water.
Balances the pH of RO treated water and enhances its
taste with mineral balancer.
Hollow fiber Ultra-Filtration membrane that acts as
the final stage of purification to remove microbes, and
further polishes the filtered water to prevent any fine
particles from entering the water storage tank.
FRT
EXTERNAL PRE FILTER
PRE CARBON
FILTER
LPS PUMP
SOLENOID
VALVE REJECTED
WATER
TANK
7Ltr. CAPACITY
ULTRA
FILTRATION
POST CARBON
FILTER + MB
RO
MEMBRANE
SEDIMENT
FILTER
OPERATING & INSTALLATION MANUAL 7

ZENORA RO + UV+ MB
ZENORA WATER PURIFIER
Stage 2
Stage 1
Stage 3
Stage 4
Stage 6
Stage 7
Filters Features
Stages
External Pre-Filter
Pre Carbon Filter
(GAC)
Sediment Filter
RO Membrane
Post Carbon GAC
Mineral Balancer
Removes large particulates, suspended solids, hair
and all other similar impurities. Improves the life of the
entire purification unit with its high dirt-holding
capacity.
Removes excess chlorine, bad odour, colour, organic
impurities and has anti-microbial properties with
copper impregnation to protect RO membrane from
fouling.
Removes fine particulates, sediments, rust, dirt, sand
and all other similar impurities.
Removes TDS (Total Dissolved Solids) and heavy
metals like mercury, arsenic, lead, chromium, cadmium
etc. Filters out microorganisms like bacteria, virus,
protozoa and cysts.
Removes residual gases like CO2, VOCs from RO
treated water.
Stage 5 UV Disinfection Disinfects water to provide an additional layer of
protection from microbiological contaminants like
bacteria, virus and protozoa.
Balances the pH of RO treated water and enhances its
taste with mineral balancer.
Stage 8 Micron Filter Acts as the final stage of filtration and further polishes
the filtered water to prevent any fine particles from
entering the water storage tank.
EXTERNAL PRE FILTER
PRE CARBON
FILTER
LPS PUMP
SOLENOID
VALVE FRT REJECTED
WATER
TANK 7Ltr.
CAPACITY
MICRON FILTER
ULTRAVIOLET
POST CARBON
FILTER + MB
RO
MEMBRANE
SEDIMENT
FILTER
OPERATING & INSTALLATION MANUAL
8

INSTALLATION PRE-REQUISITES
Install the purifier in an indoor space with enough ventilation.
Avoid installing the purifier in a place which is exposed to direct sunlight,
excessive moisture, dust or rain.
The installation place should be free from ants/insects/other pests, etc.
Keep a distance of over 10cm between the body of the purifier and the
adjacent walls for smooth ventilation.
Distance between the purifier and the 220-240 V single phase AC connection
should not be more than 1.5 meters.
Raw water supply and drain for rejected water should not be more than 2
meters away from the purifier.
Water supplied to the purifier should be at normal temperature. Hot water
supply is not recommended for the water purifier connection as it may cause
malfunction.
The water reservoir tank that will be used to supply water to the purifier
should be at a height of not less than 3 metres.
The quality and pressure of input water must conform to the
recommendations stated in the technical specification section of this user
manual. If it is not so, you will require additional solutions that you may
purchase from V-Guard technicians at extra cost.
Make sure that the rejected water supply is not placed at a level higher from
the purifier. If this happens, rejected water may flow backward into the
purifier.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
INSTALLATION INSTRUCTIONS
The purifier must be installed only by a trained V-Guard technician or its
authorized service partner.
Make sure installation site meets requirements as stated in Pre-Installation
requisites above.
Check input water TDS. Water TDS should not be beyond maximum limit as
mentioned in product technical specification.
Install the external pre-filter on the wall with filter element inside. Flush the
filter element by passing water through it.
Before mounting the water purifier unit, it’s important to flush its cartridges
i.e. Pre-carbon, Sediment Filter, Post Carbon and RO membrane.
Note: While flushing filters, kindly ensure water is not spilled onto any
electrical/electronic part to avoid failure.
1.
2.
3.
4.
5.
ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL 9

To mount the purifier, please drill the holes with the help of a wall mounting
sticker supplied with the unit. The sticker is usually pasted at height of 3.5 to
4 from the ground but you are free to adjust the height as per your comfort.
Carefully hang the purifier unit on the wall.
Now take the first pipe supplied with the unit and connect its one end to the
water source valve and the other end to the purifier inlet. Apply teflon tape at
the point of connection and check for any leakage.
Connect the second pipe to the drain hole given on the side of the purifier unit,
and then run the other end of the drain tube into a sink.
Before connecting the power supply, it is important that you perform the
following functions
(a). Open the diverter valve to start the flow of water into the purifier.
(b). Confirm that water runs into the unit properly and that there are
no leakages.
. Wait for 2-3 minutes to ensure that the filters are soaked in water.
Connect the water purifier with the power supply through a power adapter
and your installation is complete.
6.
7.
8.
9.
10.
11.
OPERATING INSTRUCTIONS
Starting up the purifier
(a). Switch on the power supply.
(b). Wait till the storage tank completely fills up.
(c). Switch off the power supply.
(d). Drain the storage tank completely.
(e). The purifier is ready to use.
Drawing Water - Manual Tap
(a). Push the tap lever backward to draw purified water from the tank
and release the lever to stop water flow.
(b). Pull the tap lever forward till it locks to draw water continuously
without holding the lever and release it to stop water flow. This
feature is useful while filling bottle or vessels.
Display Interface - 3 LED Indications
(a). Purification ON - First LED light (Blue) will glow when purification
process is ON.
(b). Tank Full - Second LED light (Blue) will glow when the storage tank
is full.
(c). No Water Pressure - Third LED light (Red) will glow when water
pressure is low (i.e. below 0.3 Kg/cm) or there is no water or there
is some component failure.
1.
2.
3.
ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL
10

CLEANING AND MAINTENANCE INSTRUCTIONS
To ensure water purifier delivers optimum performance, a routine maintenance
must be performed. The frequency of maintenance will greatly depend upon the
raw water quality and consumption quantity.
Maintain good hygiene in and around the area of your water purifier.
Clean the water outlet periodically using a so clean brush. Fur or foreign
substances can accumulate in the water outlet.
Do not use detergents, soap or wet cloth to clean the external parts. Use dry
and so cloth to clean the front cover. It is recommended to use a 3M mop
cloth for this.
Storage tank must be drained once in 2 weeks.
Always drain the water in the storage tank if you have not used the purifier for
more than 2 days.
If you plan on not using the product for a long period of time, unplug the power
plug, turn off the water supply and drain the water inside the filtration system
completely.
Periodic filter replacement is a pre-requisite for getting clean water. In case
the filters are overused, their performance deteriorates considerably.
Therefore, it is strongly recommended to replace filters as per the following
chart or whenever they choke.
1.
2.
3.
4.
5.
6.
7.
Please note: The replacement period could be shorter in case it is used in areas
with poor water supply or the consumption amount is large.
It is essential to use genuine V-Guard filters to ensure consistent product
performance.
Do not try to open the purifier for cleaning or any replacement. This should be
done only by qualified company personnel or authorized agent.
V-Guard will be scheduling periodic preventive maintenance visits to the
customer’s home. Alternately, the customer can also contact any V-Guard
service centre and book an appointment as per his or her convenience.
8.
9.
10.
ZENORA WATER PURIFIER
Consumables Filters Estimated Life
(Whichever occurs earlier)
12 – Months or 6000 Litres
6 – Months or 3000 Litres
External Pre- filter
24 – Months or 12000 Litres
UV Lamp
Pre Carbon Filter (GAC), Sediment
Filter, RO Membrane Post Carbon
GAC, Mineral Balancer, Micron Filter,
UF Membrane
OPERATING & INSTALLATION MANUAL 11

SAFETY INSTRUCTION
Make sure the rating of power supply connection matches with that of the
rating label .
Do not plug or unplug the power cord with wet hands. Ensure that the plug
isn’t wet while plugging in or plugging out to avoid risks such as electrical
shock or fire.
Avoid sharp bends in the pipe. Do not bend or block the water pipe.
Do not try to service the purifier on your own. Instead, call V-Guard customer
care for help.
To keep the storage tank clean, it should be drained once in 15 days.
Discard the water in the storage tank aer 48hrs of non-consumption of
stored water.
Don’t use water that has been accumulated for more than two days. Release
the water and fill it again.
Do not confine the purifier in a closed cabinet.
Do not use wastewater pipe for drinking. It should be placed in a way that
children do not have access.
The purifier should be kept away from direct sunlight, heating devices like
stoves, freezing area below 50 C and leaking walls or ceiling.
In case of any smoke or burning smell, remove the plug immediately and call
the V-Guard helpline.
When shiing your house, drain out the water from the storage tank and pack
the purifier properly. It is recommended to get the purifier duly inspected and
packed by the V-Guard service technician.
In case of power failure, it is recommended to switch OFF the water purifier
and put it ON only when power resumes. This is to avoid any failure from
erratic signal load on the purifier when power resumes.
Please ensure to switch off the power whenever you turn off the water supply.
Check the pipes and hose connections for any leakage as it could result in
electric shocks.
Do not splash the filtration system with water.
When not in use or when you are going on a vacation, remove the plug from
the socket and disconnect the power cord.
1.
2.
3.
4.
5.
6.
7.
9.
8.
10.
11.
12.
13.
14.
15.
16.
ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL
12

Problems
The purification
amount has reduced
suddenly
Self Check Solution
Has it been a long time
since you installed and
replaced the filter?
Water tastes strange
Is it time to replace the
filter?
Is the water supply valve
closed?
Request for filter replacement.
Open the water supply valve.
The taste of water may
change as it ages due to
bacterial multiplication.
Drain the water in the
storage tank and refill it.
If an expired filter is used,
the purification performance
may decline. It is
recommended to replace the
filter according to the filter
replacement period.
out
Water does not come
The product is noisy
and generates
abnormal sounds.
replacement period?
Is the water supply valve
closed?
Is the power plug
unplugged from the
outlet?
Does water not come
out when you press
the faucet?
Is the product installed
on a weak floor or not
installed on a stable
surface?
Does the back of the
product touch the wall?
Is an article placed on
top of the product?
Install the product in a place
with a flat and even surface.
Adjust the installation
position to ensure there is
enough space around the
product. (10 cm)
Remove the article placed
on top of the product.
Request filter replacement.
Open the water supply valve.
Plug the power plug in the
outlet correctly.
Contact V-Guard service
center.
TROUBLESHOOTING
ZENORA WATER PURIFIER
Have you le the purifier
unused for a long period
of time?
OPERATING & INSTALLATION MANUAL 13

Fine particles occur
in the purified water
Did water bubbles form? Water bubbles may form in
the draining process.
It is safe for you to drink.
If fine particles exist continuously
aer you receive water from
the water purifier and several
minutes have passed, cut off
the tap water supply and
power supply. Then, contact
V- Guard service centre.
The storage tank is
not getting filled
Third LED glows red Pressure is low No water
in the overhead tank
Contact V-Guard service
centre.
Problem with input
water Supply
Low water pressure or
electrical component
failure
Blockage in component
and filters
Check the inlet water supply
and inlet pipe.
Contact V-Guard service
centre.
Contact V-Guard service
centre.
FAQs
1. What does TDS mean?
2. What is Reverse Osmosis (RO)? How does it work?
3. Does it have Pre-filter? Is it free?
Yes, it comes with a Pre-filter which is part of the product.
4. What is Mineral Balancer? Does it improve taste of water?
Reverse Osmosis (RO) is a water treatment process that removes
contaminants from water by using pressure to force water molecules through
a semipermeable membrane. During this process, the contaminants are
filtered out and flushed away, leaving clean, delicious drinking water.
TDS stands for total dissolved solids, and represents the total concentration
of dissolved substances in water. TDS is made up of inorganic salts, as well as a
small amount of organic matter.
Mineral Balancer is pH balancer with taste enhancer. It maintains right balance
of pH in water from RO membrane and enhances the taste with mineral media.
The cartridge needs to be replaced every 1 year.
Problems Self Check
ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL
14

10. How will I get service/ spare parts for my water purifier post Warranty?
11. Can I use reject water?
12. What should I do if there is no water in the storage tank?
13. How much time does the purifier takes to purify water?
It is not recommended to use the reject water for any kind of human/pets
consumption or contacts (drinking or cooking or bathing). It may be used for
gardening or mopping floors.
In the case of no water supply, the third LED will glow red. Please ensure water
supply to the unit. No LED will glow in case of power supply failure. Please
ensure the power supply to the unit.
If both water and power supply available, please call V-Guard customer care
support number.
9. What are all the consumables which are to be replaced?
You need to clean/replace Sediment Filter approximately every 6 months from
the date of installation based on the input water quality conditions and other
consumables approximately every 1 year from date of installation.
Please get in touch with V-Guard service centre for customized AMC plans
best suited to your needs.
This water purifier usually takes 20 min to purify the water under standard
conditions. However the actual performance may vary depending on the
quality of input water.
5. Can I service on my own?
6. How long can the water in the water purifier be used for drinking?
7. What should I do if there is a leakage from the purifier?
It is not recommended to open your water purifier and service it on your own.
Call V-Guard customer support centre for any issues related to service &
opening the machine.
You can use stored water for up to 48 hrs. If it is not used for 48 hours we
advise you to discard that water, refill and consume.
8. Does water purifier remove arsenic, fluoride and nitrates?
ZENORA WATER PURIFIER
Consumables Filters Estimated Life
(Whichever occurs earlier)
12 - Months or 6000 Litres
6 - Months or 3000 Litres
External Pre-filter
24 - Months or 12000 Litres
UV Lamp
Pre Carbon Filter (GAC), Sediment
Filter, RO Membrane Post Carbon
GAC, Mineral Balancer, Micron Filter,
UF Membrane
OPERATING & INSTALLATION MANUAL 15

ZENORA WATER PURIFIER
WARRANTY TERMS AND CONDITIONS
The warranty is provided against any manufacturing defects from the date of
Installation. In case of any defects in material or workmanship under normal home
use during the period of warranty, V-Guard undertakes the full responsibility of
repairing the product FREE OF CHARGE through any of the V-Guard authorized
service dealers or service associates.
V-Guard offers a one-year comprehensive warranty on Zenora RO+UV+MB and
Zenora RO+UF+MB from the date of Installation.
To schedule your installation please call us on:
1800 103 1300 (TOLL FREE) | [phone] | 1860 180 3000 (TOLL) or
E-mail us at: waterpurifi[e-mail]
Repair or replacement of any part of the Water Purifier found defective within
12 months from the date of Installation (“Warranty Period”) with a
functionally effective part.
Two preventive maintenance visits by V-Guard free of cost, during the
warranty period.
Two Pre-Filters will be changed free of cost in the first year i.e. pre-filer will be
changed in 6th month and 11th month.
No charges for the technician visit for genuine customer needs.
One time Free-reinstallation support for the water-purifier unit.
The Product is intended to be used for domestic/residential purpose only.
1.
2.
3.
4.
5.
6.
Warranty Period
What This Warranty Covers
Why Do You Need A Warranty?
The plastic body of the product, hence, it must be handled carefully to avoid
breakage.
External Booster Pump, PRV (Pressure Reducing Valve) or any other
additional accessory purchased separately.
Un-installation of the product based on customer demand.
1.
2.
3.
What This Warranty Does Not Cover
OPERATING & INSTALLATION MANUAL
16

Transportation cost in case the customer is moving the product to another
location.
Damage resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes the use of parts other than those
approved or specified by V-Guard.
4.
5.
The user is unable to furnish the proof of purchase i.e. original invoice copy.
The product is not operated according to instructions published in this user
manual.
The product is installed/reinstalled/serviced/repaired by any person other
than V-Guard authorised dealer/service associate.
The original serial number of the product or any part thereof is removed,
obliterated or altered.
The water supplied to the unit is not as per the conditions specified in this user
manual.
The Water Purifier is designed to operate at a voltage supply of 230 volts-
50Hz with a tolerable variation of plus or minus 10%. Any failure due to
operation of the machine beyond these limits will not be covered under
warranty.
Damage is caused to the product due to an abnormally corrosive alkaline/
acidic atmosphere.
Defects are caused because of factors beyond the control of V-Guard, like
lightning, pests and vermin, abnormal voltage, wind, fire, floods or acts of God
and negligence of the purchaser in using the product.
Damage or failure caused by unauthorized modification or alteration or use
for purposes other than the intended purpose.
2.
1.
3.
4.
5.
6.
7.
8.
9.
Warranty Will Be Null And Void If:
This warranty is valid only for the original retail purchaser of the product and
applies only to the product sold in India by the company directly or its
authorized partner.
The warranty on the replacement model/Refurbished part shall remain in
force only for the unexpired period of the original warranty based on the
installation.
In case of repair, V-Guard shall endeavour to use new parts. If new parts are
not available, however, then V-Guard will have every right to use refurbished
parts.
2.
1.
3.
Other Terms & Conditions
ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL 17

In case the replacement of the entire unit is made, (subject to the sole
discretion of V-Guard), the same model shall be provided as a replacement; if
such model has been phased out, the equivalent model as determined by
V-Guard shall be provided as a replacement.
V-Guard shall not be liable or be deemed to be in default for any delay or failure
in performance resulting directly or indirectly from causes beyond its
reasonable control including delay in repairing due to labour problem,
restrictions, and regulations of the government, public movement, war or any
other unavoidable circumstances.
V-Guard or any of its authorised dealers/service franchisees cannot be held
liable for any sickness or illness due to the consumption of drinking water
from any water purifier supplied by V-Guard, if maintenance and usage of the
water purifier are not as per prescribed standards.
V-Guard reserves the right to change or improve design and specifications at
any time, without any contingent obligations to prospective buyers or owners
of the products previously sold.
Under no circumstances, the liability of V-Guard or its authorised dealer/
service franchisee shall exceed the value of the product.
The customer will notify V-Guard properly about any defects noticed and give
V-Guard or its authorised dealer sufficient opportunity to inspect, test and
remedy them, for which the customer will deposit the goods, if necessary,
with the V-Guard’s office/service centre along with the original invoice, in the
city where they are sold.
Inspection and test report of the V-Guard’s office/service centre will be
treated as final and binding under the warranty for determining defects,
repairs/alterations required or carried out, or certifying working of the goods
thereaer.
V-Guard or its authorised dealer will be entitled to retain any defective parts
replaced under the warranty.
This warranty should be deemed to have been issued at Kochi, State of Kerala
and courts at Kochi shall have exclusive jurisdiction on matters covered by or
following from this warranty and the original purchaser alone shall have a
cause of action arising out of the transaction.
V-Guard strongly recommends that customers avail of V-Guard Annual
Maintenance Contract (AMC) for the customer to get timely service and
maintenance, ensuring continued optimum performance of the product.
Please call our Call Centre 1800 103 1300 (TOLL FREE) | 1860 180 3000 (TOLL)
for more details.
5.
4.
6.
7.
8.
9.
10.
11.
12.
13.
ZENORA WATER PURIFIER
OPERATING & INSTALLATION MANUAL
18