V-tech CS6519 User manual

Complete user’s manual
w w w.v t e c h p h o n e s . c o m
Models:
CS6519/CS6519-14/
CS6519-15/CS6519-16/
CS6519-17/CS6519-19/
CS6519-2

Congratulations
on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 54 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR®program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR®label indicating it meets the latest energy
efciency guidelines.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identied with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants.
The TIA-1083 Compliant Logo is a trademark of the Telecommunications
Industry Association. Used under license.
Register online to get an additional 3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for enhanced warranty support.
Product news
Learn about the latest VTech products.

Table of contents
i
Getting started . . . . . . . . . . . . . . . . . 1
Partschecklist ..................... 1
Telephone base and charger
installation . . . . . . . . . . . . . . . . . . . . . . . 2
Battery installation . . . . . . . . . . . . . . . . . . 3
Batterycharging.................... 4
Installation options . . . . . . . . . . . . . . . . . . 5
Tabletop to wall mount installation . . . . . . 5
Wall mount to tabletop installation . . . . . . 6
Are you a new cable or VoIP
subscriber?...................... 7
Did you subscribe to voicemail service
from your telephone service
provider? . . . . . . . . . . . . . . . . . . . . . . . . 7
Handset layoutlayout . . . . . . . . . . . . . . . . . . . . . 8
Telephone base layout . . . . . . . . . . . . . . 10
Telephone settings. . . . . . . . . . . . . 11
Usingthemenu ................... 11
Ringervolume .................... 11
Ringertone....................... 12
Quietmode ...................... 12
Setdateandtime.................. 13
LCDlanguage..................... 14
Voicemail number. . . . . . . . . . . . . . . . . . 15
Clearvoicemail.................... 16
Keytone......................... 17
Homeareacode................... 17
Dialmode........................ 18
Telephone operation . . . . . . . . . . . 19
Makeacall....................... 19
Predialacall...................... 19
Answeracall ..................... 19
Endacall........................ 19
Speakerphone .................... 19
Volume.......................... 20
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Callwaiting....................... 20
Temporary ringer silencing. . . . . . . . . . . 20
Temporary tone dialing. . . . . . . . . . . . . . 21
Redial .......................... 21
Checkvoicemail................... 22
Chaindialing...................... 22
Webaddress ..................... 23
Transferacall..................... 23
Findhandset...................... 24
Multiple handset use . . . . . . . . . . . 25
Join a call in progress . . . . . . . . . . . . . . 25
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . 26
Answer an incoming call during an
intercomcall .................... 26
Call transfer using intercom . . . . . . . . . . 27
Directory.....................28
About the directory . . . . . . . . . . . . . . . . . 28
Add a directory entry . . . . . . . . . . . . . . . 29
Review and dial from the
directory........................ 31
Alphabetical search . . . . . . . . . . . . . . . . 31
Edit a directory entry. . . . . . . . . . . . . . . . 32
Delete a directory entry . . . . . . . . . . . . . 32
Speeddial........................ 33
Assign a speed dial entry . . . . . . . . . . . . 33
Reassign a speed dial entry . . . . . . . . . . 34
Dial a speed dial number . . . . . . . . . . . . 34
Delete a speed dial entry . . . . . . . . . . . . 34
CallerID......................35
AboutcallerID.................... 35
Information about caller ID with call
waiting......................... 35
CallerIDlog...................... 36
Missed call indicator . . . . . . . . . . . . . . . . 36
Memorymatch.................... 37

ii
Table of contents
Review and dial from the
caller ID log . . . . . . . . . . . . . . . . . . . . . 37
View dialing options . . . . . . . . . . . . . . . . 38
Save a caller ID log entry to the
directory........................ 39
Delete the caller ID log entries . . . . . . . . 40
Caller ID log screen messages. . . . . . . . 40
Appendix.....................41
Expand your telephone system . . . . . . . 41
Add and register a handset . . . . . . . . . . 41
Replace a handset . . . . . . . . . . . . . . . . . 42
Screenmessages.................. 43
Handset and telephone base
indicators....................... 45
Battery .......................... 46
Troubleshooting . . . . . . . . . . . . . . . . . . . 47
Important safety instructions. . . . . . . . . . 54
Precautions for users of implanted
cardiac pacemakers . . . . . . . . . . . . . . 55
Operating range . . . . . . . . . . . . . . . . . . . 55
ECOmode....................... 55
Maintenance...................... 56
About cordless telephones . . . . . . . . . . . 57
The RBRC®seal .................. 57
Limitedwarranty................... 58
FCC, ACTA and IC regulations . . . . . . . 60
Technical specications . . . . . . . . . . . . . 61
Index ........................62

1
Parts checklist
Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.
Getting started
Telephone
line cord
Battery compartment cover
(1 for CS6519/CS6519-14/
CS6519-15/CS6519-16/
CS6519-17/CS6519-19)
(2 for CS6519-2)
Battery
(1 for CS6519/CS6519-14/
CS6519-15/CS6519-16/
CS6519-17/CS6519-19)
(2 for CS6519-2)
Telephone base
power adapter
Wall mount bracket
Charger and
charger adapter
(1 for CS6519-2)
Telephone baseHandset
(1 for CS6519/CS6519-14/
CS6519-15/CS6519-16/
CS6519-17/CS6519-19)
(2 for CS6519-2)
Abridged user’s manual
To purchase a replacement battery or power adapter, visit our website at
www.vtechphones.com or call 1 [phone]. In Canada, go to
www.vtechcanada.com or call 1 [phone].
Abridged user’s manual

2
Telephone base and charger installation
Install the telephone base and charger as shown below.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL lter between the telephone line cord and
telephone wall jack. Contact your DSL service provider for more information about
DSL lter.
Use only the power adapters supplied with this product. To order a replacement, visit
our website at www.vtechphones.com or call 1 [phone]. In Canada, go to
www.vtechcanada.com or call 1 [phone].
The power adapters are intended to be correctly oriented in a vertical or oor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
If you subscribe to telephone service from a cable company or a VoIP service provider,
contact your cable/VoIP service provider for more information.
•
•
•
Telephone base
Charger
Electrical outlet
(not controlled
by a wall switch)
Telephone
base power
adapter
Telephone line cord
Telephone wall jack
Charger
adapter
Electrical outlet
(not controlled
by a wall switch)
A DSL lter (not
included) is required
if you have DSL
high-speed Internet
service.
The DSL lter must
be plugged into the
telephone wall jack.
Getting started

3
Place the battery with the label
THIS SIDE UP facing up and
the wires inside the battery
compartment.
2.Plug the battery connector securely
into the socket, matching the
orientation of the engraved label.
1.
Slide the battery compartment cover
towards the center of the handset
until it clicks into place.
3. Place the handset in the telephone
base or charger to charge.
4.
Battery installation
Install the battery as shown below.
If the handset will not be used for a long period of time, disconnect and remove the
battery to prevent any possible leakage.
To purchase replacement batteries, visit our website at www.vtechphones.com or
call 1 [phone]. In Canada, go to www.vtechcanada.com or call 1 [phone].
•
•
CHARGE light
remains on
when charging.
IMPORTANT:
Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.
If you do not hear a dial tone:
Make sure the installation procedures described above are properly done.
It may be a wiring problem. If you have changed your telephone service to
digital service from a cable company or a VoIP service provider, the telephone line
may need to be rewired to allow all existing telephone jacks to work. Contact your
cable/VoIP service provider for more information.
•
•
Getting started

4
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone base or charger
to charge the battery. For best performance, keep the handset in the telephone base
or charger when not in use. The battery is fully charged after 11 hours of continuous
charging. See the table on page 46 for battery operating times.
If the screen is blank or displays Put in charger, you need to charge the handset
without interruption for at least 30 minutes to give the handset enough charge to use
for a short time. When the battery is low, the handset displays Low battery along
with a ashing icon. If you are on a call in low battery mode, the handset plays short
beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or
displays Put in charger and
ashes.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen displays
Low battery and
ashes.
The battery has enough
charge to be used for a short
time.
Charge without interruption
(about 30 minutes).
The screen displays
HANDSET X.
The battery is charged. To keep the battery charged,
place it in the telephone
base or charger when not
in use.
If you place the handset in the telephone base or charger without plugging in a battery, the
screen displays NO BATTERY.
After you install your telephone or power returns following a power
outage, the handset will prompt you to set the date and time.
For instructions, see Set date and time on page 13. To skip
setting, press CANCEL.
Date: MM/DD/YY
ECO
Getting started

5
Installation options
The telephone comes ready for tabletop use. If you want to mount your telephone
on a wall, use the provided wall mount bracket to connect with a standard
dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can
purchase one from many hardware or consumer electronics retailers. You may need a
professional to install the wall mount plate.
Tabletop to wall mount installation
Remove the telephone line cord
from the telephone wall jack, and
the telephone base power adapter
from the electrical outlet
(if necessary).
1. Position the telephone base against
the wall mount bracket with the
extended tabs marked Bon top.
Insert the extended tabs marked Bon
the wall mount bracket into the slots
marked Bon the back of the telephone
base. Push the telephone base down
until it clicks securely.
2.
Route the telephone line cord
through the hole on the wall
mount bracket and plug it into the
telephone wall jack. Route the
power cord out of the telephone
base and plug it into an electrical
outlet not controlled by a
wall switch.
3. Align the holes on the bracket with
the standard wall plate and slide the
bracket down until it locks securely.
Bundle the telephone line cord
and power adapter cord neatly
with twist ties.
4.
Getting started

6
Wall mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie them rst.
Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the
telephone line cord (or DSL lter) from the telephone wall jack. Unplug the power
adapter from the power outlet.
Slide the telephone base up and remove it from the wall mount bracket.
See Telephone base and charger installation on page 2.
1.
2.
3.
4.
Getting started

7
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may no longer work.
Your cable/VoIP service provider uses a different connection, separate from your old
traditional telephone service, to connect the modem/router/terminal adapter installed in
your home.
To allow all existing telephone jacks to work, contact your telephone service provider
for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to work as normal.
Did you subscribe to voicemail service from your telephone
service provider?
This telephone supports voicemail feature offered by your telephone service
provider (subscription is required, and fees may apply). It does not have a built-in
answering system.
To use the voicemail:
To retrieve your voicemail messages, you typically dial an access number provided
by your telephone service provider, and then enter a security code. Contact your
telephone service provider for instructions on how to congure the voicemail settings
and listen to messages.
Modem/Router/
Terminal adapter
Cable or
Internet
Main
landline
OLD
NEW
Conventional
telephone line jack
Getting started

8
Handset layout
1
While reviewing a caller ID log entry, press repeatedly
to add or remove 1 in front of the caller ID log entry
before dialing or saving it to the directory (page 38).
Press and hold to set or dial your voicemail number
(page 15 and page 22).
•
•
Dialing keys
Press to enter numbers or characters.
Press to answer an incoming call (page 19).
•
•
/ / VOLUME
Press to review the directory when the phone is not
in use (page 31).
During a call, press to increase the listening volume
(page 20).
Press to scroll up while in a menu, or reviewing the
directory, caller ID log or redial list.
While entering numbers or names in the directory,
press to move the cursor to the right.
•
•
•
•
REDIAL/PAUSE
Press repeatedly to review the last 10 numbers dialed
(page 21).
While dialing or entering numbers, press and hold to
insert a dialing pause (page 19 or page 29).
•
•
/FLASH
Press to make or answer a call (page 19).
During a call, press to answer an incoming call
when you receive a call waiting alert (page 20).
•
•
CHARGE light
On when the handset is charging in the telephone
base or charger (page 3).
•
Press to make or answer a call using the handset
speakphone (page 19).
During a call, press to switch between the handset
speakerphone and the cordless handset (page 19).
•
•
TONE
While on a call, press to switch to tone dialing
temporarily when using pulse service (page 21).
•
Getting started

9
Getting started
MUTE/DELETE
While on a call, press to mute the microphone
(page 20).
While using the dialing keys, press to delete digits or
characters (page 19 and page 29).
While the handset is ringing, press to silence the
ringer temporarily (page 20).
When reviewing the directory, caller ID log or redial
list, press to delete the displayed entry (page 32,
page 40 or page 21).
•
•
•
•
Handset layout
OFF/CANCEL
During a call, press to hang up.
While the handset is ringing, press to silence the
ringer temporarily (page 20).
Press and hold to erase the missed call indicator
when the phone is not in use (page 36).
While in a menu, press to return to the previous
menu, or press and hold to return to idle mode,
without making changes.
•
•
•
•
MENU/SELECT
Press to show the menu (page 11).
While in a menu, press to choose an item, or save an
entry or setting.
•
•
QUIET#
Press and hold to set and turn on the quiet mode, or
turn it off (page 12).
Press repeatedly to show other dialing options when
reviewing a caller ID log entry (page 38).
•
•
CID/ /VOLUME
Press to review the caller ID log when the phone is
not in use (page 37).
During a call, press to decrease the listening volume
(page 20).
Press to scroll down while in a menu, or reviewing
the directory, caller ID log or redial list.
While entering numbers or names in the directory,
press to move the cursor to the left.
•
•
•
•
INT
Press to start an intercom conversation or transfer
a call (for multi-handset models only) (page 26 and
page 27).
•

10
Telephone base layout
IN USE light
Flashes when there is an incoming call, or
another telephone sharing the same line is
in use.
Flashes when handsets are being deregistered.
On when a handset is in use.
On when a handset is being registered.
•
•
•
•
/FIND HANDSET
Press to page all system handsets (page 24).•
Getting started

11
Using the menu
You can use a cordless handset to change the telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume for
incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code and dial mode.
To enter the handset menu:
Press MENU when the phone is not in use.
Press or until the handset displays the desired
feature menu.
Press SELECT to enter that menu.
To return to the previous menu, press CANCEL.
To return to idle mode, press and hold CANCEL.
Ringer volume
You can adjust the ringer volume or turn the ringer off on each handset.
When the ringer is turned off, the handset displays and Ringer off.
Press MENU when the handset is not in use.
Press or until the handset displays Ringers,
then pressress SELECT.
The handset displays Ringer volume, then press
SELECT again.
Press or to sample each ringer volume level.
Press SELECT to save your selection. You hear a
conrmation tone.
The ringer volume also determines the ringer volume for
intercom calls. If the ringer volume is set to off, that handset
is silenced for all incoming calls except paging tone.
1.
2.
3.
•
•
1.
2.
3.
4.
5.
Ringers
ECO
Ringer volume
ECO
Volume:
ECO
Telephone settings

12
Ringer tone
You can choose from different ringer tones on each handset.
Press MENU when the handset is not in use.
Press or until the handset displays Ringers,
then press SELECT.
Press or until the handset displays Ringer tone,
then press SELECT.
The handset displays Tone: with the current setting
displayed. Press or to sample each ringer tone.
Press SELECT to save your selection. You hear a
conrmation tone.
If you turn off the ringer volume, you will not hear ringer
tone samples.
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours).
During this period, all tones (except paging tone) are muted.
To set the duration and turn on the quiet mode:
Press and hold QUIET#when the handset is not in use.
The handset displays Quiet: _ _ hours. Use the dialing
keys (0-9) to enter the desired duration (1-12).
Press SELECT to save. You hear a conrmation tone.
The handset displays Quiet mode on and .
To turn off the quiet mode:
Press and hold QUIET#when the handset is not in use. The
handset displays Quiet mode off briey and then returns to idle.
When you change the settings of the ringer tone or ringer volume,
you can still hear the samples even if the quiet mode is on.
1.
2.
3.
4.
5.
1.
2.
3.
•
Ringers
ECO
Ringer tone
ECO
Tone: 1
ECO
Quiet: _ _ hours
[1-12]
ECO
Quiet mode on
ECO
10:15P M 12/25
Quiet mode off
ECO
10:15 PM 12/25
Telephone settings

13
Telephone settings
Set date and time
If you subscribe to caller ID service, the day, month and time are set automatically with
each incoming call. You can also set the date and time manually.
Press MENU when the handset is not in use.
Press or until the handset displays Set date/time,
then press SELECT.
Press or to select the month then press SELECT,
or use the dialing keys to enter a two-digit number (01-12).
Press or to select the date then press SELECT,
or use the dialing keys to enter a two-digit number (01-31).
Press or to select the year then press SELECT,
or use the dialing keys to enter a two-digit number (00-99)
then press SELECT.
Press or to select the hour then press SELECT,
or use the dialing keys to enter a two-digit number (01-12).
Press or to select the minute then press SELECT,
or use the dialing keys to enter a two-digit number (00-59).
Press or to select AM or PM.
Press SELECT to save the settings. You hear a conrmation tone.
The phone plays two beeps if you enter an invalid number.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Set date/time
ECO
Date: MM/DD/YY
ECO
Time: HH:MM - -
ECO

14
Telephone settings
LCD language
You can select English, French or Spanish to be used in all screen displays.
Press MENU when the handset is not in use.
Press or until the handset displays Settings,
then press SELECT.
Press SELECT to choose LCD language.
Press or to choose English, Français or Español,
then press SELECT.
The screen displays Set English? when you
choose English.
The screen displays Set Francais? when you
choose Français.
The screen displays Set Espanol? when you
choose Español.
5. Press SELECT to save your selection. You hear a conrmation tone.
If you accidentally change the LCD language to French or Spanish, you can reset it to
English easily by pressing MENU then entering 364#.
1.
2.
3.
4.
•
•
•
Settings
ECO
LCD language
ECO
English
ECO

15
Telephone settings
Voicemail number
If you subscribe to voicemail service offered by your telephone service provider,
you can save the voicemail number to 1on each handset for easy access.
When you want to retrieve voicemail messages, press and hold 1. Contact your
telephone service provider for more information and assistance about using your
voicemail service.
To set your voicemail number:
Press and hold 1when the phone is not in use.
Use the dialing keys to enter the voicemail number (up to
30 digits).
Press or to move the cursor to the left or right.
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
Press and hold PAUSE to insert a dialing pause (a Pappears).
3. Press SELECT to save. Then the handset dials the saved voicemail number.
-OR-
Press MENU when the handset is not in use.
Press or to scroll to Settings, then press SELECT.
Press or to scroll to Voicemail #, then press SELECT.
Use the dialing keys to enter the voicemail number
(up to 30 digits).
Press or to move the cursor to the left or right.
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
Press and hold PAUSE to insert a dialing pause
(a Pappears).
5. Press SELECT to save. The handset displays VM # saved
and the stored number. You hear a conrmation tone.
1.
2.
•
•
•
•
1.
2.
3.
4.
•
•
•
•
Settings
ECO
Voicemail #
ECO
Voicemail #
ECO
-

16
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone service provider,
the handsets display New voicemail and when you have new voicemail
messages. Contact your telephone service provider for more information about
using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the handsets
turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). The clear voicemail feature only turns off the indicators;
it does not delete your voicemail messages. As long as you have new voicemail
messages, your telephone service provider continues to send the signal to turn on
the indicators.
To manually turn off these indicators:
Press MENU when the handset is not in use.
Press or until the handset displays Settings,
then press SELECT.
Press or until the handset displays Clr voicemail,
then press SELECT. The handset displays Reset VM Icon?
Press SELECT to save your selection. You hear a
conrmation tone.
Your telephone service provider may alert you of new messages
with a stutter (broken) dial tone. Contact your telephone service
provider for details.
1.
2.
3.
4.
Settings
ECO
Clr voicemail
ECO
Reset VM Icon?
ECO