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V-tech vt20-2438 User manual

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1
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it
from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug,
or other similar surface. This product should never be placed near or over a radiator or heat register.
This product should not be placed in a built-in-installation where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
abused by persons walking on it.
9. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never
spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product. If service or repair work is
required, contact VTech Customer Service at 1-800-595-9511. Opening or removing cabinet parts
other than specified access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the appliance is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
12. Unplug this product from the wall outlet:
a)When the power supply cord or plug is damaged or frayed.
b)If liquid has been spilled into the product.
c)If the product has been exposed to rain or water.
d)If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operating instructions because improper adjustment of other
controls may result in damage and will often require extensive work to restore the product to normal
operation.
e)If the product has been dropped and the cabinet has been damaged.
f)If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lighting.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
Important Safety Instructions
If you have questions about this product, or if you're having
difficulty with setup or operation, do not return your phone
to the store.Call our Customer Support Center at:
1-800-595-9511
In Canada, call
1-800-267-7377
2
Enhanced 2.4GHz Technology - Dual Band transmission combines the best of
2.4GHz and 900MHz technologies, providing enhanced performance over standard
cordless telephones.
About Caller Identification (Caller ID)
This product has a Caller ID with Call Waiting feature that works with
service from your local phone service provider.
Caller ID with Call Waiting lets you see whos calling before you answer the phone,
even when youre on another call.
You may need to change your phone service to use this feature. Contact your phone
service provider if:
 You have both Caller ID and Call Waiting, but as separate services
(you may need combined service)
 You have only Caller ID service, or only Call Waiting service.
 You dont subscribe to any Caller ID or Call Waiting services.
You can use this product with regular Caller ID service, and you can use this products
other features without subscribing to either Caller ID or combined Caller ID with Call
Waiting service.
There are fees for Caller ID services, and they may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering
Caller ID service, and if both telephone companies use compatible equipment.
BEFORE YOU BEGIN
Getting Started
3
Getting Started
5. Battery Pack
6. Belt Clip
7. Owners Manual
Parts Check List:
1. Base Unit
2. Handset
3. AC Power Adaptor
4. Telephone Line Cord
To purchase replacement battery packs, call VTech Communications Inc
at 1-800-595-9511. In Canada, call VTech Telecommunications Ltd at
1-800-267-7377.
BEFORE YOU BEGIN
4
1. Antenna
2. LCD
3. Headset Jack
4. Menu
5. Scroll Up/Down
6. LINE 1
7. Hold
8. Dialing Keys (0-9, *, #)
9. DIR
10. INT.COM
11. MIC
12. Volume
13. Select
14. LINE 2
15. Redial
16. Flash
Handset Layout
LINELINE LINELINE
1
2
3
4
5
6
7
8
9
12
13
14
15
10 16
11
Getting Started
5
Getting Started
1. DC IN
2. LINE 1/L1+L2 Jack
3. LINE 2 Jack
4. DATA Jack
5. Flash
6. PROG/MEM
7. Redial
8. Charge Cradle
9. Handset Charging LED
10. LINE 1
11. L1 Message LED
12. LCD
13. Contrast
Base Unit Layout
14. Antenna
15. Dialing Keys ( 0-9; *; # )
16. INT.COM
17. +VOL
18. VOL
19. Mute LED
20. Mute
21. CONF
22. HOLD
23. LINE 2
24. L2 Message LED
25. L1 Ringer (OFF/LO/HI)
26. L2 Ringer (OFF/LO/HI)
LINELINE LINELINE
1
23
4
5
8
7
6
9
10
11
12
13
14
15
16
17
18
19
20
21 22
23
24
25
26
6
Getting Started
Connecting Power to Base Unit
Plug the AC power adapter into an electrical outlet, and the DC connector into
the back of the Base Unit
Connect to Telephone Lines
Your VT 20-2438 will work fine even if you only have one telephone line. We
recommend connecting the modular telephone cord to the jack labeled LINE 1
/ L1 + L2, located on the back of the Base Unit. Here are steps for connecting
2 lines:
If you have 2 Lines coming out of a Single Wall Jack:
Connect a modular phone cord from the wall jack you want to designate as your
LINE 1, to the LINE 1 / L1 + L2 jack on the back of the Base Unit. Next, connect
a phone cord from the remaining wall jack to the LINE 2 jack on the Base Unit.
Data Port
Your VT 20-2438 has a Data Port on the back of the Base Unit.This port provides
an easy way to connect your fax machine, laptop computer, modem or other
telephone device for direct access to LINE 2.
The Data Port only provides access to Line 2, so you must have an active line
connected to the LINE 2 jack on the bottom of the Base Unit. Connect a modular
phone cord from the Data Port (look for the small door marked DATA on the
back of the Base Unit to your fax, laptop, etc.
NOTE: While the Data Port is in use, accidental use of Line 2 by a parallel
phone, your VT 20-2438, or a Call Waiting ID alert may interrupt the data
transmission.
Setup
7
Getting Started
1
2
Installation of Battery Pack in Handset
Follow the steps below:
1. Remove the battery cover by pressing on the
indent and sliding downward.
2. With the red and black wires at the bottom right
corner of the pack, angle the top of the battery
into the compartment, under the two claws.
Next, press the lower end of the battery pack
down, so it snaps in place, under the lower claw.
Now, plug the connector into the socket, located
below the battery. Slip the wires under the wire
guide, located below and to the left of the socket.
3. Replace thebatterycoverby slidingit upwards.
4. If the new battery pack is not already charged,
place the Handset in the Base Unit, and allow it
to charge for 12 hours. After the initial charge,
a maintenance charge of 8 hours should be
sufficient. Maximum talk time is 5 hours on a full
charge. Maximum standby time is 5 days.
Checking for Dial Tone
After the battery pack is charged, pick up the Handset and press the PHONE key.
The IN USE indicator should light up, and you should hear a dial tone; if not, see IN
CASE OF DIFFICULTY.
Tone/Pulse Selection
Your VT 20-2438 is preset for TONE dialing. To change the dialing mode:
1. At the idle (on hook) Handset, press MENU.
2. Press the SCROLL key until DIAL MODE appears, then press SELECT.
3. Press the SCROLL key to change dial mode between TONE and PULSE.
4. Press SELECT to confirm your choice. Press MENU to return to the idle
screen.
CAUTION: Use only the VTech power supply provided with your tele-
phone
Setup
IMPORTANT:
For best performance the VT20-2438 should
be installed as follows:
In an elevated location, in the center of the
room, with no obstructions nearby.
In a location that is away from other electrical
appliances such as microwave ovens,
personal computers, or televisions.
8
Headset programming
In the idle (on hook) mode, press MENU, then
press the SCROLL key to access the following
programming options:
LINE 1 RINGER
LINE 2 RINGER
VOICE MESSAGES
SET TIME
SET DATE
DIAL MODE
Programming the Handset Ringer
There are 4different ring styles for each line. In
addition, you can turn the Handset ringer off for
one or both lines.
 In the idle (on hook) mode, press MENU.
LINE 1 RINGER is displayed. SCROLL down
if you want to program the LINE 2 RINGER.
 Press SELECT. The current ringer setting will
be displayed, along with an audible sample
of the current setting (unless the current set-
ting is RINGER OFF):
 To choose other ring styles, press 1, 2, 3, or
4on the dial pad. Or, to switch between a
ring style and RINGER OFF, press the
SCROLL key.
 With the desired choice displayed, press
SELECT to confirm. Press MENU to return
to the idle mode, or press the SCROLL key to
select another programming option.
Handset programming
LINELINE
LINELINE
Getting Started
LINELINE
LINELINE
LINE1 RINGER
8/28 2:19
PM
RINGER ON:4
8/28 2:19
PM
9
Getting Started
Voice Messages
Your VT 20-2438 is designed to work with most local and regional telephone
service providers Voice Messaging systems, providing alerts on both the Handset
and Base Unit when new messages come in.
Voice Messaging is subscription service, available through most local and
regional service providers, for a monthly fee. Contact your local telephone
company for more information.
When a caller leaves a message in your voice mailbox, the MESSAGE light on
the Base Unit (there is a light for each line) will illuminate. In addition, the
Handset will display, for example:
After calling your voicemail service and listening to all new messages, the
indicators will be turned off within a few seconds after you complete your call.
You can retrieve your voicemail messages from any telephone.
If the indicators remain on after all new messages have been reviewed, you
can turn them off manually (each line is programmed separately):
L1(&L2)MESSAGES
12/28 2:34
AM
 At the Handset, in the idle (on hook)
mode, press MENU.
 SCROLL down to VOICE MES SAGES,
then press SELECT.
 SCROLL to L1 (or L2) INDICATE OFF,
then press SELECT to confirm.
 Press MENU to return to the idle
screen, or SCROLL to another
programming option.
Handset programming
VOICE MESSAGES
8/28 2:19PM
L1 INDICATE OFF
8/28 2:19
PM
10
VOICE MESSAGES
8/28 2:19PM
To turn this feature off for all calls (each line
is programmed separately):
 At the Handset, in the idle (on hook)
mode, press MENU.
SCROLL down to VOICE MESSAGES,
then press SELECT.
SCROLL to L1 (or L2) VOICEMSG OFF,
then press SELECT to confirm.
 Press MENU to return to the idle screen,
or SCROLL to another programming
option.
You can reactivate this feature for each line:
 At the Handset, in the idle (on hook)
mode, press MENU.
SCROLL down to VOICE MESSAGES,
then press SELECT.
SCROLL to L1 ( or L2) VOICEMSG ON,
then press SELECT to confirm.
 Press MENU to return to the idle screen,
or SCROLL to another programming
option.
Set Time/Set Date
The idle Handset displays current date and
time, on the bottom row of the screen.
Incoming Caller ID will set the time and date
automatically. You can also set it manually:
Handset programming
L1 VOICEMSG ON
8/28 2:19PM
Getting Started
VOICE MESSAGES
8/28 2:19PM
L1 VOICEMSG OFF
8/28 2:19
PM