V-tech DS6111-2 DS6111-3 User manual

i
Congratulations
on purchasing your new VTech product.
Before using this telephone, please read
the Important safety instructions
on page 39 of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
The ENERGY STAR®program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We are
proud to mark this product with the ENERGY STAR®label indicating it meets
the latest energy efficiency guidelines.

www.vtechphones.com
Table of contents
ii
Getting started . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . . 1
Telephone base installation. . . . . . . . . . . 2
Battery installation and charging . . . . . . . . 3
Mounting bracket installation . . . . . . . . . . 4
Handset layout . . . . . . . . . . . . . . . . . 6
Telephone base layout . . . . . . . . . . . . . 7
Telephone settings . . . . . . . . . . . . . . 8
Ringer volume . . . . . . . . . . . . . . . . . 8
Ringer tone . . . . . . . . . . . . . . . . . . . 9
Key tone . . . . . . . . . . . . . . . . . . . 10
Language . . . . . . . . . . . . . . . . . . . 10
Clear voice mail. . . . . . . . . . . . . . . . 11
Telephone operation . . . . . . . . . . . . 12
Make a call . . . . . . . . . . . . . . . . . . 12
Answer a call . . . . . . . . . . . . . . . . . 12
End a call . . . . . . . . . . . . . . . . . . . 12
Speakerphone . . . . . . . . . . . . . . . . 12
Mute. . . . . . . . . . . . . . . . . . . . . . 13
Ringer mute. . . . . . . . . . . . . . . . . . 13
Call waiting . . . . . . . . . . . . . . . . . . 13
Volume . . . . . . . . . . . . . . . . . . . . 14
Find handset . . . . . . . . . . . . . . . . . 14
Intercom . . . . . . . . . . . . . . . . . . . 15
Conference call . . . . . . . . . . . . . . . . 16
Transfer an external call . . . . . . . . . . . 17
Switch between external and intercom call. . 18
Answer an incoming call during an intercom call . 19
Directory . . . . . . . . . . . . . . . . . . . 20
Store a directory entry . . . . . . . . . . . . 21
Character chart . . . . . . . . . . . . . . . . 22
Search the directory . . . . . . . . . . . . . 23
Dial a directory entry . . . . . . . . . . . . . 23
Edit a directory entry . . . . . . . . . . . . . 24
Delete from the directory . . . . . . . . . . . 25
About caller ID . . . . . . . . . . . . . . . . 26
Call log . . . . . . . . . . . . . . . . . . . . 27
Review the call log . . . . . . . . . . . . . . 28

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Table of contents
Make a call log entry ready to dial . . . . . . 29
Dial a call log entry . . . . . . . . . . . . . . 29
Save a call log entry to the directory . . . . . 30
Delete from the call log . . . . . . . . . . . . 31
Call log display screen messages . . . . . . 32
Redial list . . . . . . . . . . . . . . . . . . . 33
Dial a redial entry . . . . . . . . . . . . . . . 33
Delete from redial . . . . . . . . . . . . . . . 33
Appendix. . . . . . . . . . . . . . . . . . . 34
Handset display screen messages . . . . . . 34
Handset and telephone base indicators . . . 36
Battery . . . . . . . . . . . . . . . . . . . . 38
Important safety instructions . . . . . . . . . 39
Troubleshooting. . . . . . . . . . . . . . . . 40
Operating range . . . . . . . . . . . . . . . 48
Maintenance . . . . . . . . . . . . . . . . . 48
About cordless telephones . . . . . . . . . . 49
The RBRC®seal . . . . . . . . . . . . . . . 49
Warranty . . . . . . . . . . . . . . . . . . . 50
FCC, ACTA and IC regulations . . . . . . . . 52
Technical specications . . . . . . . . . . . 54
Index . . . . . . . . . . . . . . . . . . . . . 55

www.vtechphones.com 1
Getting started Basic operation
To purchase
replacement
batteries or power
adapters, visit our
website at www.
vtechphones.
com or call
1 [phone].
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
•
8. User’s manual
1. Handsets (2)
Telephone base with
mounting bracket
6. 7. Charger and charger adapter
5. Telephone base
power adapter
4. Telephone
line cord
3. Batteries (2)
2. Battery
compartment
covers (2)
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.

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2
Getting started
Use only the
power adapter
supplied with this
product. To order
a replacement,
visit our website at
www.vtechphones.
com or call
1 [phone].
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
The telephone
base power
adapter and the
charger adapter
are intended to be
correctly oriented
in a vertical
or oor mount
position. The
prongs are not
designed to hold
the plug in place
if it is plugged into
a ceiling or an
under-the-table/
cabinet outlet.
•
•
Telephone base
Telephone line cord
Electrical outlet
not controlled by
a wall switch
Telephone base
power adapter
Telephone
wall jack
DSL lter (not included)
for DSL users
Charger
Charger
adapter
Telephone base installation
Install the telephone base as shown below. Make sure that the electrical outlet is
not controlled by a wall switch. Also, if you receive high speed internet through
your telephone line (commonly referred to as DSL), you may need to install a DSL
lter to the telephone line between the telephone base and the telephone wall
jack. Contact your DSL service provider for more information about DSL lters.

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Getting started Basic operation
Getting started
If the handset
will not be used
for a long time,
disconnect and
remove the battery
to prevent possible
leakage.
To purchase
replacement
batteries, visit our
website at www.
vtechphones.
com or call
1 [phone].
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
•
•
Battery installation and charging
Install the battery as shown below. The battery may have enough charge for short
calls. For best performance, charge the handset for at least 16 hours. When the
battery power is low, the handset will beep, display LOW BATTERY and will
ash on the handset screen. Place the handset in the telephone base or charger
to charge the battery when not in use. When fully charged, the handset battery
provides approximately eight hours of talk time or four days of standby time.
Insert the plug of the battery as indicated. Make sure it is plugged securely
and matches the color-coded label inside the battery compartment.
Place the battery with the label THIS SIDE UP facing up and the wires inside
the battery compartment.
Align the cover at against the battery compartment, then slide it upwards
until it clicks into place.
Charge the handset by placing it in the telephone base or the charger. The
handset charge light will be on when charging.
1.
2.
3.
4.
1234Charge light

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4
Getting started
Mounting bracket installation
Your telephone base comes with the mounting bracket installed for desktop use. If
you prefer to mount your telephone on the wall (optional), it is designed to mount
on a standard telephone wall plate.
Wall mounting bracket installation:
Slide the bracket down and away from the telephone base.
Tilt the top of the bracket down so that is rests on the base. Align the grooves
on the bracket with the tabs on the base. See image 2 below.
Slide the bracket down until it clicks into place. See image 3 below.
Align the holes on the telephone base with the standard wall plate and slide
down until the telephone is secure.
1.
2.
3.
4.
123
Tabs
4

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Getting started Basic operation
Getting started
Mounting bracket installation (continued)
Desktop/tabletop bracket installation:
Your telephone comes ready for desktop use. If you have repositioned the bracket
for wall mounting and now want to return to desktop use, follow the following
steps:
Remove the bracket from wall mount orientation by sliding it up towards the
top of the base.
Tilt the top of the bracket up so that the lower portion of the bracket rests on
the base. See images 2.
Slide the bracket up, onto the tabs towards the center of the telephone base
until it clicks into place.
1.
2.
3.
123
Tabs

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6
Handset layout
Getting started
/CID
• When the handset is not in use, press to
review the call log.
While in the menu, press to scroll down.
•
/FLASH
• Press to make or answer a call.
• During a call, press to receive an incoming
call when you receive a call waiting alert.
/ (Directory)
• Press to enter the directory when the handset
is not in use.
While in the menu, press to scroll up.
•
MENU/SELECT
• Press to display the menu.
• When in the menu, press to select an item,
or save an entry or setting.
OFF/CLEAR
• During a call, press to hang up.
• While the handset is ringing, press to silence
the ringer.
• Press and hold when the handset is not in use
to erase the MISSED CALLS display.
• During programming, press to exit without
making changes.
REDIAL/PAUSE
• Press to review the redial list.
• While dialing or entering numbers into the directory,
press and hold to insert a dialing pause.
CHARGE light
• On when the handset is charging in the
telephone base or charger.
#
• Press repeatedly to display other dialing options
when reviewing a call log entry (page 29).
INT (intercom)
• Press to initiate an intercom conversation
or transfer a call.
/ SPEAKER
Press to activate the handset speakerphone.
Press again to resume normal handset use.
•
•
MUTE/REMOVE
• While on a call, press to mute microphone.
• While reviewing the call log, press to delete an
individual entry, or press and hold to delete the
entire call log.
• Press to delete digits when predialing (preview
numbers before dialing).

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Getting started Basic operation
Getting started
Telephone base layout
FIND HANDSET
Press to page the system
handsets.
•
IN USE light
Fl a shes when there is an
in c om in g c a ll or a no th er
telephone sharing the same
line is in use .
On when a system handset is
in use.
•
•
VOICEMAIL light
Fl as he s wh en t he re ar e ne w
messages stored in your phone
company voice mail service.
•

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8
Ringer volume
You can change the ringer volume to a comfortable level. The
ringer can also be turned off so the telephone does not ring
when there are incoming calls.
To adjust the ringer volume:
Press VOL or VOL to select the desired ringer volume
when the handset is not in use.
When you stop pressing the volume buttons, the setting
will be saved.
-OR-
Press MENU/SELECT to display the menu when the
handset is not in use.
Press or to select >RINGER VOLUME, then press
MENU/SELECT.
Press or to adjust the volume. A sample of each ringer
volume will be played when scrolling through the choices.
Press MENU/SELECT to conrm your selection. You will
hear a conrmation tone.
1.
2.
1.
2.
3.
4.
RINGER VOLUME
>RINGER VOLUME
RINGER TONE
The ringer will be
off if the volume
is set to zero,
and a ringer off
icon will be
displayed.
•
Telephone settings

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Basic operation
Telephone settings
Telephone settings
RINGER TONE
1
>RINGER TONE
KEY TONE
Ringer tone
This menu allows you to choose from different ringer tones.
To choose a ringer tone:
Press MENU/SELECT to display the menu when the
handset is not in use.
Press or to select >RINGER TONE, then press
MENU/SELECT.
Press or to select the desired ringer tone. A sample
of each ringer tone will be played when scrolling through
the choices.
Press MENU/SELECT to conrm your selection. You will
hear a conrmation tone.
1.
2.
3.
4.
If the ringer is
turned off while
scrolling through
the options in the
RINGER TONE
menu, the sample
of the ringer will
not be heard.
•

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10
Telephone settings
>KEY TONE
LANGUAGE
Key tone
The handset will beep when you press any handset key. You
may turn the key tone on or off. To change the setting:
Press MENU/SELECT to display the menu when the
handset is not in use.
Press or to select >KEY TONE, then press
MENU/SELECT.
Press or to choose ON or OFF.
Press MENU/SELECT to conrm your selection. You will
hear a conrmation tone.
Language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be
used in all screen displays. To change the setting:
Press MENU/SELECT to display the menu when the
handset is not in use.
Press or to select >LANGUAGE, then press
MENU/SELECT.
Press or to scroll through the choices.
Press MENU/SELECT to conrm your selection. You will
hear a conrmation tone.
1.
2.
3.
4.
1.
2.
3.
4.
KEY TONE
ON
LANGUAGE
ENGLISH
>LANGUAGE
CLR VOICE MAIL

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Basic operation
Telephone settings
Telephone settings
The telephone
service provider
voice mail may
alert you to new
messages with a
stutter (broken)
dial tone. Contact
your service
provider for
details.
•
>CLR VOICE MAIL
DIRECTORY
TURN INDICATOR
OFF?
Clear voice mail
If you subscribe to voice mail service provided by your local telephone company,
NEW VOICE MAIL and will appear on the handsets and the VOICEMAIL light
on the telephone base will ash when you have new voice mail. Please contact
your local telephone company for more information about voicemail service.
After you have listened to all new voice mail messages, the indicators on both
the handset and telephone base will be turned off automatically.
To manually turn off these indicators:
Press MENU/SELECT to display the menu when the
handset is not in use.
Press or to select >CLR VOICE MAIL, then press
MENU/SELECT. The screen displays TURN INDICATOR
OFF?
Press MENU/SELECT to conrm your selection. You will
hear a conrmation tone.
Clearing the VMWI (visual message waiting indication) only turns off the indicators;
it does not delete voice mail message(s). Use this feature if the telephone indicates
there is voice mail when you have none, or if you have accessed your voice mail
from a different telephone line (while away from home). If there actually are new
voice mail messages, your local telephone company will continue to send the
signals which will turn the indicators back on.
1.
2.
3.

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12
Make a call
Press /FLASH or /SPEAKER.
Dial the number.
-OR-
Dial the number.
Press /FLASH or /SPEAKER.
Answer a call
Press /FLASH, /SPEAKER or any of the dialing key
(0-9, #, *).
End a call
Press OFF/CLEAR or put the handset in the telephone
base or charger.
Speakerphone
During a call, press /SPEAKER to switch between
speakerphone and normal handset use.
1.
2.
1.
2.
•
•
The screen
displays the
elapsed time as
you talk (in hours,
minutes and
seconds).
When predialing
(preview numbers
before dialing),
press
MUTE/REMOVE
or OFF/CLEAR
to backspace and
delete;
press and hold
REDIAL/PAUSE
to insert a dialing
pause.
•
•
Telephone operation

www.vtechphones.com 13
Basic operation
Telephone operation
Telephone operation
PHONE 0:00:00
MUTED
MUTE
Mute
The mute function allows you to hear the other party while
the other party cannot hear you.
During a call, press MUTE/REMOVE on the handset.
MUTED will be temporarily displayed on the screen, along
with the smaller MUTE icon.
Press MUTE/REMOVE again to resume the conversation.
MICROPHONE ON will be temporarily displayed on the
screen.
Ringer mute
You can mute the ringer temporarily when the telephone
is ringing.
Press OFF/CLEAR or MUTE/REMOVE to temporarily
silence the ringer. The next call will ring normally.
Call waiting
If you subscribe to call waiting service from your telephone
company, you will hear an alert tone if there is an incoming
call while you’re on another call. Press /FLASH to answer
the new incoming call. Press /FLASH again to return to
the original call.
1.
2.
•RINGER MUTE
PHONE 0:00:00
MUTE

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14
Telephone operation
** PAGING **
Volume
During a call, use the volume button on the right side of the
handset to adjust the listening volume.
Press VOL or VOL to adjust the listening volume to a
comfortable level.
Find handset
This feature allows the telephone base to page all the
handsets.
Press FIND HANDSET on the telephone base. All the
handsets will ring and the screens display ** PAGING **.
Press /FLASH,/SPEAKER or any dialing key (0-9,
#, *) on the handset; or press FIND HANDSET on the
telephone base to end paging.
•
1.
2.

www.vtechphones.com 15
Basic operation
Telephone operation
Telephone operation
Intercom
The intercom feature allows conversation between two
registered handsets of the same system.
Press INT on the originating handset when the
handset is not in use and its screen displays CALLING
OTHER HANDSET.
The destination handset rings and its screen displays
OTHER HANDSET IS CALLING.
To answer the intercom call, press /FLASH, /SPEAKER,
INT or any dialing key (0-9,#,*) on the destination handset.
To end an intercom call, press INT, OFF/CLEAR or place
the handset back in the telephone base or charger.
1.
2.
3.
4.
OTHER HANDSET
IS CALLING
CALLING
OTHER HANDSET
If the destination
handset does
not answer
the intercom
call within 100
seconds, is in
the directory, is
in the call log,
is on a call, or
out of range,
the originating
handset screen
will display
UNABLE TO
CALL TRY AGAIN
and return to idle
mode.
•

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16
Telephone operation
Conference call
You can have a conference call with an external line and two registered
handsets.
When one handset is on the line,
Press /FLASH or /SPEAKER on another handset to join the call.
-OR-
Press INT to initiate an intercom call. The screen displays CALLING
OTHER HANDSET.
The destination handset rings and its screen displays
OTHER HANDSET
IS CALLING.
After the destination handset has been answered, press and hold INT on the
originating handset to let the destination handset join the call.
•
1.
2.
3.

www.vtechphones.com 17
Basic operation
Telephone operation
Telephone operation
Transfer an external call
You can transfer an external call from one handset to another
handset.
During a call, press INT to put the call on hold at the
originating handset. The screen will display CALLING
OTHER HANDSET.
The destination handset rings and its screen displays
OTHER HANDSET IS CALLING.
To answer the call at the destination handset, press
/FLASH, /SPEAKER, INT or any dialing key (0-9, #,
*) on the destination handset.
Now the party at the originating handset can have a
conversation with the party at the destination handset. Both
screens display INTERCOM.
Press OFF/CLEAR on the originating handset to transfer the
external call to the destination handset and the originating
handset screen displays CALL TRANSFERED.
1.
2.
3.
4.
5.
If the destination
handset does
not pick up the
intercom call,
the originating
handset can return
to the external call
by pressing
/FLASH, or
OFF/CLEAR or
INT.
If a call remains
on hold for about
100 seconds, or
if the destination
handset is in the
directory, in the
call log, or out of
range, the screen
of the originating
handset shows
UNABLE TO
CALL TRY AGAIN
and reconnects to
the external call
automatically.
•
•
INTERCOM
OTHER HANDSET
IS CALLING
CALLING
OTHER HANDSET