Vacmaster VSG2101 User manual

Use & Care Guide
MODEL NO. VSG2101
21.6V 2-IN-1 CORDLESS VACUUM
www.vacmaster.com
Cleva North America, Inc.
Greenville, SC 29607
Made in China
[phone]

-2-
SECTION
Important Safety Instructions................................................................................................................3-5
Warranty…………....................................................................................................................................6
Technical Data ........................................................................................................................................6
Getting To Know Your Vacuum................................................................................................................7
General Assembly Instructions............................................................................................................8-10
Operating Instructions.......................................................................................................................11-13
Maintaining Your Vacuum................................................................................................................ 13-18
Troubleshooting................................................................................................................................19-21
TABLE OF CONTENTS
PAGE
Thank you for purchasing this Vacmaster®vacuum cleaner. With it you are
obtaining a high quality product that is engineered for optimal performance.
FOR YOUR SAFETY
Read and understand this manual before use.
Keep this manual and your sales check (receipt) in a safe place for future
reference.

-3-
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER.
Failure to follow the warnings and instructions may result in electric shock, re
and/or serious injury.
WARNING - To reduce the risk of re, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by
or near children, pets or plants.
• Use only as described in this manual. Use only manufacturer’s recommended
attachments.
• Do not charge if charging adapter is damaged. If appliance is not working as
it should, has been dropped, damaged, left outdoors, or dropped into water,
return it to a service center.
• Do not pull or carry the charging adapter by cord, use cord as a handle,
close a door on cord, or pull cord around sharp edges or corners. Do not run
appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on charging cord.
• Do not handle charger, including charger plug, and charger terminals with wet
hands.
• Do not put any object into openings. Do not use with any opening blocked;
keep free of dust, lint, hair, and anything that may reduce air ow.
• Keep hair, loose clothing, ngers, and all parts of body away from openings
and moving parts.
• Use extra care when cleaning on stairs.
• Do not use to pick up ammable or combustible liquids, such as gasoline, or
use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
• Do not use without dust cup or lter in place.
• Prevent unintentional starting. Ensure the product does not operate before
connecting to hand vacuum, picking up or carrying the appliance. Carrying the
appliance with your nger on the switch invites accidents.

-4-
• Recharge only with the charger specied by the manufacturer. A charger that
is suitable for one type of battery pack may create a risk of re when used with
another battery pack.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact.
If contact accidentally occurs, ush affected area with water. If liquid contacts
eyes, additionally seek medical help. Liquid ejected from the battery may cause
irritation or burns.
• Do not use a battery pack or appliance that is damaged or modied. Damaged
or modied batteries may exhibit unpredictable behavior resulting in re,
explosion or risk of injury.
• Do not expose a battery pack or appliance to re or excessive temperature.
Exposure to re or temperature above 130°C may cause explosion.
• Follow all charging instructions and do not charge the battery pack or appliance
outside of the temperature range specied in the instructions. Charging
improperly or at temperatures outside of the specied range may damage the
battery and increase the risk of re.
• Have servicing performed by a qualied repair person using only identical
replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance or the battery pack except as
indicated in the instructions for use and care.
• Always turn off this appliance before connecting or disconnecting any
accessories.
• Do not charge the unit outdoors.
• Do not incinerate the appliance even if it is severely damaged. The batteries
can explode in a re.
• For Household Use Only.
SAVE THESE INSTRUCTIONS

-5-
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Product Disposal
This product contains an internal Lithium-ion battery pack formulated from
environmentally sensitive materials. This product must be disposed of properly
with due care for the environment. Do not dispose of product with household
garbage. Consult your local waste authority for information regarding available
recycling or disposal options.
WARNING
Any changes or modications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.

-6-
FOR ONE YEAR from the date of sale, this product is warranted against defects
in material or workmanship when it is assembled, operated and maintained
according to all supplied instructions.
WITH PROOF OF SALE, a defective appliance will be replaced free of charge.
For warranty coverage details to obtain free replacement, visit the web page:
www.vacmaster.com or call [phone].
• This warranty does not cover lters, which are expendable parts that
can wear out from normal use within the warranty period.
• This warranty is void if this product is ever used for other than private
household purposes.
• This warranty gives you specic legal rights, and you may also have other
rights which vary from state to state.
TECHNICAL DATA
2-in-1 Cordless Vacuum
Rated Voltage: 21.6VDC
Model: VSG2101
Battery Charger:
Model: CZH015265050USWH
Input: 100- 240VAC, 50/60Hz, 0.5A Max
Output: 26.5VDC, 500mA
WARRANTY
TECHNICAL DATA

-7-
GETTING TO KNOW YOUR VACUUM
Handle
REPLACEMENT PARTS
Available online at www.vacmaster.com or call [phone].
Item Part No.
Filter (2) 561045114
Brush Roll 561045174
Charging Adapter 561045194
Wall Mounting Bracket 561045196
Screw (2) 561045197
Crevice Tool 561045198
2-in-1 Combination Tool 561045195
Dust Cup
Motorized Nozzle
Nozzle Release Button
Wand Release Button
Dust Cup Release Button
On/Off Button
LED Indicators (2)
Charging Port
Wand
Dust Release Latch
Charging
Adapter Crevice Tool Wall Mounting Bracket
Screw(2)2-in-1
Combination Tool

-8-
1. Align and insert the top of the wand into the hand vacuum until you hear a
click.
Note: Make sure it ts rmly. To remove the wand, press the wand release
button and separate.
2. Insert the motorized nozzle into the bottom of wand until you hear a click.
GENERAL ASSEMBLY INSTRUCTIONS
3. Mount the wall mounting bracket on the wall. Do not secure the bracket to
drywall only. Secure the screws to a stud. Use the 2 screws provided. Mount
at a recommended height of 59” and no less than 44” above the oor. Ensure
that no plumbing or electrical cables, wires or ductwork are located directly
behind the mounting area.
Assembly Instructions

-9-
4. To store, hang the hand vacuum on the wall mount. Align the slot on the
bottom of the hand vacuum with the protrusion on the wall mount as shown in
the picture below.
5. Insert the 2-in-1 combination tool into the right slot on top of the wall mounting
bracket for convenient storage. Insert the crevice tool into the left slot.
59”
(Recommended)
44”
(Minimum)

-10-
3. For improved battery performance, keep the vacuum cleaner charging while it
not in use. Do not start the vacuum cleaner while it is charging.
Caution: Use only original adapter for charging to avoid damages to
vacuum cleaner.
Caution: To optimize the battery longevity, charge the vacuum cleaner for
at least 5 hours before using for the rst time.
Never charge the batteries in temperatures above 104°F (40°C) or below
39.2°F (4°C). It is normal for the charger to become warm when charging.
Note: To optimize the battery longevity, it is recommended to let the vacuum
cleaner cool down when it is overheated before recharging.
Charging Instructions
1. Before charging, make sure the cordless vacuum is turned OFF. Insert the
charging connector into the charging port of the hand vacuum. Then insert
the charging plug into a wall outlet.
2. The LED indicators will show the progress of the charge. While the vacuum is
being charged, the LED indicators will be ashing blue alternately. Once fully
charged, the LED indicators will show static blue lights. The battery requires
approximately 4~5 hours of charging to regain full capacity.
LED Indicator Status
Alternately Flashing Blue Lights Charging
Static Blue Lights Fully Charged
LED Indicator

-11-
OPERATING INSTRUCTIONS
Using Your Vacuum Cleaner
Note: When vacuum cleaner is fully charged, unplug the charging adapter. Make
sure the vacuum cleaner is completely assembled and the dust cup is empty
before using. Do not operate vacuum cleaner without lters in place.
This vacuum provides two-speed control. Before cleaning, think about the type of
ooring you will be vacuuming to determine your desired speed (LOW or HIGH).
Once the vacuum is turned on, the LED indicator will be lit.
CAUTION
Operate appliance at room temperature between 39.2°F (4°C) and 104°F
(40°C) in order to ensure its safety and normal function.
On/Off Button
1.To start the vacuum, press the on/off button. The vacuum starts in the HIGH
speed position.
The LED indicator will indicate the HIGH speed with two LEDs illuminated.

-12-
2. To switch the speed to LOW, press the on/off button again.
The LED indicators will indicate the LOW speed with one LED illuminated.
Note:
• You will know the battery needs charging once the LED indicators change
from blue to red.
• For best performance, empty the dust container once dust reaches the "MAX"
level marked on the dust cup while vacuuming. Follow instructions on page
13.
3. To stop the vacuum, press and hold the on/off button for 1 second for a third
time.
Caution: The suction nozzle must be free of any obstructions at all times.
Otherwise, the motor will over heat and could become damaged.
Caution: Moving parts! To reduce the risk of personal injury, DO NOT touch
the brush roll in the motorized nozzle when the vacuum is on. Contacting the
brush roll while it is rotating can cause other injuries. Always turn off before
servicing. Use caution when operating near children.
Using Your Hand Vacuum
Easily clean messes on furniture, upholstery, stairs, and other hard-to-reach
areas with one of the included accessory tools.
1. To detach the hand vacuum, press the wand release button and pull the wand
from the hand vacuum.
Wand Release Button

-13-
CAUTION
To reduce the risk of shock, remove vacuum cleaner from the charging adapter,
and turn off before performing any service or maintenance.
Note:
• Non-woven lter, foam lter and pre-lter can be cleaned in warm soapy water
(<40°C). Rinse and dry them completely before reassembly. Do not immerse
hand vacuum, wand or motorized nozzle in water or any other liquids.
• Use only a soft moist cloth to clean the outside of the unit. Do not allow any
kind of liquid to enter the unit.
Emptying the Dust Container
Note: For best performance, empty dust cup after every use or once dust reaches
MAX ll line. Never operate vacuum cleaner without dust cup and lter in place.
2. Insert the motorized nozzle or accessory tools into the end of the hand
vacuum until you hear a click.
3. When nished cleaning, turn the vacuum cleaner off and press the wand
release button to remove the motorized nozzle or accessory tools.
MAINTAINING YOUR VACUUM

-14-
Dust Release Latch
Dust Cup Release Button
1. Position dust cup area of vacuum over a waste receptacle. Press down on the
dust release latch to open dust cup lid and allow contents to drop into waste
receptacle.
2. If necessary, clean off hair and other debris wrapped around the pre-lter.
After repeated use, it is necessary to wash the non-woven lter and the foam
lter clean of accumulated dust.
Cleaning the Filters
1. Press the dust cup release button to separate the dust cup from the hand
vacuum.

-15-
IMPORTANT:
The lters must dry completely before reuse.
4. There may be debris wrapped around the pre-lter. With the lters removed, remove
the pre-lter from the chamber and clean off any debris. Once complete, correctly
align the pre-lter back into the chamber (illustrated below).
2. To separate the top from the dust cup, hold the top of the dust cup and rotate
counterclockwise. Then lift the top and lter from the dust cup.
3. Brush loose debris from lters then rinse with warm water. Rinse and gently
squeeze dry the foam lter. Set both lters aside and allow to air dry for 24
hours.
Chamber
Pre-lter Foam Filter Non-woven Filter
Chamber
Pre-lter Foam Filter Non-woven Filter

-16-
IMPORTANT:
The lters must dry completely before reuse.
4. There may be debris wrapped around the pre-lter. With the lters removed, remove
the pre-lter from the chamber and clean off any debris. Once complete, correctly
align the pre-lter back into the chamber (illustrated below).
5. Place the lters back onto the pre-lter. With the dust cup release button facing
away from the wand connection on the dust cup, lock the top into place by
rotating clockwise.
6. To reassemble the dust cup to the hand vacuum, align the slot in the dust cup
to the hand vacuum. Once aligned, press down on the dust cup release button
until you hear a click.
Dust Cup Release Button

-17-
3. Simply lift the brush roll out of the nozzle housing. Clean off debris and
anything wrapped around the brush roll. Use a pair of scissors to remove
threads, etc.
4. Place the brush roll back into the housing by aligning the hexagon end into the
right end of the nozzle rst. Then insert the other end into place and push the
tab to the right to lock the brush roll.
Cleaning the Motorized Nozzle & Blockages
The brush roll may accumulate debris such as strings, hair and bers. This type of
debris can wrap around the brush and diminish its ability to clean effectively.
To Remove Brush Roll for Manual Cleaning:
1. Make sure the vacuum cleaner is turned off. Remove the wand and the hand
vacuum from the motorized nozzle and set aside.
2. Turn the nozzle over to access the brush roll. As shown below, push the tab on
the left hand side of the nozzle to the left. This will unlock the brush roll.

-18-
TROUBLESHOOTING
Hose Blockage Removal
1. To clean out the hose, press the release button on the wand and separate the
nozzle from the wand.
2. Carefully remove any debris or blockage from the inside of the nozzle neck.
3. Once the blockage is removed, reattach the wand and hand vacuum to the
nozzle. Start the vacuum to conrm air ow through the unit.
Caution: Do not use scissors or other sharp objects to remove a blockage
from the nozzle as these may damage the motorized nozzle.

-19-
TROUBLESHOOTING
Should you have any problem(s) with your vacuum cleaner, review the table
below for solutions to minor performance issues.
WARNING
Disconnect electrical supply before performing maintenance to the vacuum
cleaner. Failure to do so could result in electrical shock or personal injury.
PROBLEM POSSIBLE CAUSE SOLUTION
Vacuum will not
power on.
Battery may be depleted. Charge the battery as instructed.
Wrong charger being used. Be sure to use only the charger
supplied with your product.
Hand vacuum is not installed
properly.
Remove hand vacuum and reattach
ensuring that it is securely in place.
Hand vacuum or battery is
damaged. Call [phone] for assistance.
Battery charge
indicator does
not illuminate.
Charging adapter is not plugged
into outlet rmly.
Be sure the charging plug is plugged in
properly to the outlet, and the charging
connector is plugged into the charging
port on hand vacuum.
Debris accumulated on the
charging port on the hand
vacuum.
Be sure no debris is accumulated on
the charging port on the hand vacuum.
No power at electrical outlet. Check circuit breakers.
The battery is damaged. Call [phone] for assistance.
The battery is overheated. Let the battery cool down to reach a
normal temperature, charge the battery.
The LED indicators are
damaged.
Call [phone] for assistance.

-20-
Brush roll in the
motorized
nozzle is not
turning.
Brush roll is jammed.
Remove obstruction. Follow instructions
on page 17.
Brush roll needs to be reset. Turn the unit off and remove the
obstruction, then turn back on.
Brush roll is not installed well. Remove brush roll and reinstall
following instructions on page 17.
Debris accumulates on metal
contacts connecting the dust
cup and the main body of the
hand vacuum.
Remove the debris and reinstall
following instructions on page 16.
The dust cup is installed
incorrectly.
Reinstall the dust cup correctly as
instructed on page 16.
Vacuum not
picking up or
suction power is
weak.
Dust cup is full. Empty dust cup.
Filter needs cleaning. Follow lter cleaning instructions.
Filter needs to be replaced.
Purchase online at www.vacmaster.com
or call [phone].
Battery may be depleted. Charge the battery as instructed on
page 10.
Dust cup is not installed well. Check dust cup for correct installation
and ensure it is snapped rmly in place.
Dust escapes
from vacuum.
Filter is missing or installed
incorrectly. Check lter for correct installation.
Filter is damaged and needs to
be replaced.
Purchase online at www.vacmaster.com
or call [phone].
Dust cup is full or is installed
incorrectly.
Empty dust cup container or position
dust cup correctly and snap rmly into
place.
Pre-lter is missing or is installed
incorrectly.
Reinstall correctly as instructed on page
15.