VADDIO PCC MatrixMIX User manual

Integrator's Complete Guide to the
PCC MatrixMIX
Live Production Controller
Document 411-0007-30 Rev A
August 2017

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Contents
Overview 1
About this Guide 1
Features 1
Product Compatibility 2
Switchers 2
Vaddio Cameras 2
Non-Vaddio Cameras 2
Unpacking the Camera Controller 3
A Quick Look at the Camera Controller 4
Touch-Panel Display 4
Focus Knob 4
Menu Knob 4
Pan, Tilt, and Zoom Speed Controls 4
Camera Select Buttons 5
T-Bar 5
Joystick 5
Connector Panel 5
Installation 6
Don’t Void Your Warranty! 6
Cabling Notes 6
Basic Connections 7
Ensuring Compatibility 7
Powering Up 7
Web Interface 8
Compatible Web Browsers 8
Admin Access 9
Compact Menu View 9
Web Interface Cheat Sheet 10
System Administration Tasks 11
Configuring the Camera Controller for Your Network 12
Setting System Time and Time Zone 13
Managing Access and Passwords 14
Adding Room Information 14
Exporting and Importing Configuration Data 15
Updating the Firmware 16
Restoring Factory Defaults 17
Contacting Vaddio Technical Support 18
Viewing Diagnostic Logs 18
Performance and Behavior Settings 19
Setting up the Directory 19

Configuring Joystick Behavior 20
Configuring Standby Behavior 20
Operating the Controller 21
Before You Start 21
Touch-Panel Display Cheat Sheet 22
Safety Mute 22
Controller Adjustments 23
Selecting a Switcher from the Directory 24
Selecting Stream Sources 26
Setting Video Transition Speed 27
Defining Camera Presets 28
Working with Lighting and Color Settings 30
Selecting Lighting and Color Settings 30
Adjusting Lighting and Color (CCU) Settings 31
Saving Lighting and Color Adjustments 33
Working with Audio 34
Working with On-Screen Graphics 34
Selecting a PIP Source and Layout 36
Using Macros 37
Changing the Switching Mode 38
Changing to Low-Power Mode (Standby) 38
Specifications 39
Troubleshooting and Care 40
Compliance Statements and Declarations of Conformity 42
FCC Part 15 Compliance 42
ICES-003 Compliance 42
European Compliance 43
Warranty Information 44
Photo Credits 45
Index 46
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

1
Overview
This guide provides information about the PCC MatrixMIX live production controller:
n999-5755-000 – North America
n999-5755-001 – Europe and UK
n999-5755-009 – Australia and New Zealand
About this Guide
This guide covers:
nUnpacking and installing the controller
nThe controller's physical features and user interfaces
nAdministration and configuration tasks
nOperation
nSpecifications
nTroubleshooting and maintenance
nWarranty and compliance/conformity information
For your convenience, this information is also available in smaller, limited-purpose manuals:
nInstallation Guide for the PCC MatrixMIX Live Production Controller – unpacking, physical
features, switch settings, installation, and initial power-up
nConfiguration and Administration Guide for the PCC MatrixMIX Live Production Controller –
physical features, configuration, system administration, operation, and troubleshooting
nOperator's Guide for the PCC MatrixMIX Live Production Controller – physical features and
console operation
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
Features
Intuitive control for AV Bridge MatrixMIX switchers:
nTouch-panel interface for CCU, presets, PIP, keying, audio control, macros, and streaming operation
nT-bar control for video transitions
nWeb interface for complete administrative control from anywhere, using your browser
Precision for the most demanding camera operation environments:
nThree-axis Hall effect joystick
nT-bar for manual transitions
nPan, tilt, and zoom speed control knobs
nIlluminated pushbuttons for camera selection
nLarge knobs for fine focus control and menu navigation, with push-to-select function
Versatile power solution using PoE+ (Power over Ethernet)

Product Compatibility
The PCC MatrixMIX is compatible with the following products.
Switchers
AV Bridge MatrixMIX
Vaddio Cameras
May require an update to the camera's firmware.
nRoboSHOT Series(may use Quick-Connect or OneLINK device)
nConferenceSHOT Series*
nClearVIEW HD 20SE
nPowerVIEW HD 22/30
nZoomSHOT 20
nWideSHOT
* Includes cameras marked ClearSHOT 10 USB.
Non-Vaddio Cameras
nSony BRC Z330, Z700, H700, H900
nSony EVI-H100S
nSony SRG 120, SRG 300
nPanasonic AW-HE 40, AW-HE 130
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Unpacking the Camera Controller
Make sure you received all the items you expected. Here are the packing lists for the PCC MatrixMIX
camera controller.
North America:PCC MatrixMIX, part number 999-5755-000
nPCC MatrixMIX, part number 998-5755-000
nMid-span power injector with US cord set
nCat-5e patch cable, 10 ft (3 m)
nQuick Start Guide
International: PCC MatrixMIX, part number 999-5755-001
nPCC MatrixMIX, part number 998-5755-000
nMid-span power injector with UK and European cord sets
nCat-5e patch cable, 10 ft (3 m)
nQuick Start Guide
Australia: PCC MatrixMIX, part number 999-5755-009
nPCC MatrixMIX, part number 998-5755-000
nMid-span power injector with Australian cord set
nCat-5e patch cable, 10 ft (3 m)
nQuick Start Guide
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

A Quick Look at the Camera Controller
The console provides quick, intuitive control of cameras and switcher functions.
Touch-Panel Display
Access to:
nDirectory, for switcher selection
nCamera presets, scenes, and CCU settings
nGraphics keying and PIP
nAudio
nMacro recall
nStreaming sources
nNetwork information for the controller
nOne-touch standby (controller and selected cameras)
Focus Knob
Switch between modes – auto-focus (illuminated blue) or manual (illuminated red). Adjusts the focus when
in manual mode.
Menu Knob
Navigate and select items from touch-panel screens and menus, adjust and save settings.
Pan, Tilt, and Zoom Speed Controls
The three speed control knobs above the joystick adjust the selected camera's speeds for pan, tilt, and
zoom. When you adjust any of these knobs, the touch-panel displays a slider to show the speed range.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Camera Select Buttons
The buttons on the Program and Preview rows are associated with the same video sources. During normal
operation, the buttons are illuminated if they are mapped to cameras or other video sources. Color
indications:
nRed – Current program output
nGreen – Current preview output
nBlue – Available video source
nBlinking blue – No video source is currently available at the mapped IP address, or further configuration
is required.
Button behavior depends on the selected switching mode.
A/B switching mode: One program output. The tally (red) indication is always on the Program row of
buttons, and the preview indication is always on the Preview row.
Dual-bus switching mode: Two simultaneous program outputs. The buttons on the Program row show the
tally for one output; the buttons on the Preview row show tally for the other output. Press another button to
select a preview source. The button turns green to indicate that it will be the next source on that bus after a
video transition (T-bar on the controller, or Take button on the multiviewer).
T-Bar
Manual control for video source transitions.
Joystick
Intuitive control for moving the selected camera to the desired position – left/right to pan, forward/back to
tilt. Twist the joystick clockwise or counterclockwise to zoom the camera. Press the center button to return
the camera to its home position.
The camera controller's web interface allows you to set normal or inverted directional operation, according
to the operator's preference. See Configuring Joystick Behavior.
Connector Panel
Ethernet/PoE+ connector – PoE+ Gigabit Ethernet for power, control, and access to the cameras
associated with the connected switcher.
HDMI connector – Reserved for future use.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Installation
This section covers how to install and connect the product. It also provides safety information and other
guidance related to installing the product.
Note
This product is intended for installation and use only in environments where all RS-232 and PoE+
connections originate within the building.
Don’t Void Your Warranty!
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Learn more at www.vaddio.com/products.
Cabling Notes
Use Cat-5e or better cable and standard RJ-45 connectors (568B termination). We recommend using high-
quality connectors and a high-quality crimping tool.
Note
Use standard RJ-45 connectors and a good crimping tool. Do not use pass-through
RJ-45 connectors. Poorly crimped connectors can damage the connectors on the
product, cause intermittent connections, and degrade signal quality. Test cable pin-
outs and continuity before connecting them.
Intact – Contact fingers will make reliable
contact with the cable connector
Damaged – Some contact fingers are bent
and will NOT make reliable contact with the
cable connector
Caution
Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera
system and void the warranty.
Pro Tip
To prevent tragic mishaps, label both ends of every cable.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Basic Connections
The diagram below shows a basic live production setup.
Ensuring Compatibility
The camera controller may be unable to communicate with Vaddio cameras if their firmware is out of date.
When you set up the camera controller, be sure the associated Vaddio cameras have been updated to a
firmware version that supports the controller.
Powering Up
Connect the PoE+ power injector.
When you power up the PCC MatrixMIX for the first time, its directory will need to be populated with at
least one switcher, which manages the video and audio sources. This is part of the configuration process.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Web Interface
The live production controller provides a web interface to allow configuration via the IP network connection,
using a browser. The web interface allows you to:
nSet idle session behavior and passwords
nManage network and streaming settings
nAdd identifying information to the web interface
nSet up the controller's directory
nSpecify how the joystick behaves
nBack up, reboot, reset, or update the controller
nView information about the controller
When connected to a LAN that has a DHCP server, the live production controller will get its IP address,
gateway and routing information automatically and you will be able to browse to it. In the absence of a
DHCP server, the controller's default IP address is 169.254.1.2 and its subnet mask is 255.255.0.0.
You can configure a static IP address either through the network or from a computer connected directly to
the Ethernet port. You may need a crossover cable.
To see the current IP address, select Settings on the touch-panel. The IP address and other network
information is on the Info tab.
Compatible Web Browsers
Supported web browsers:
nChrome®
nFirefox®
nMicrosoft® Internet Explorer®
nSafari®
Other browsers may also work.
We recommend Chrome or Firefox.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Admin Access
For administrative access, log in as admin. The default password is password.
Note
For best security, Vaddio strongly recommends changing the default password(s). Using default
passwords leaves the product vulnerable to tampering. See Managing Access and Passwords.
The admin account has access to:
nDirectory – Associate the controller with switchers on the network.
nPCC Settings – Configure joystick and standby behavior
nRoom Labels page – Information to display on the web interface screens, including the conference
room name and phone number and the in-house number for AV assistance.
nNetworking page– Ethernet configuration.
nSecurity page– Set passwords and manage guest access.
nDiagnostics page– View or download logs when troubleshooting issues.
nSystem page– View firmware version and switch settings, reboot, restore factory defaults, and run
firmware updates.
nHelp page– Tech support contact information and a link to the product information library on the Vaddio
website.
nLogout button– A graceful way to leave the web interface in a password-protected state.
Compact Menu View
By default, the navigation buttons display an icon and a text label. The web
interface provides a compact view of the menu buttons along with the default
view. The button at the bottom of the menu toggles between the two views.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Web Interface Cheat Sheet
Where to find the controls you need right now.
What do you need? Go to this page
Associating switchers with the controller Directory
How downstream switchers behave on standby PCC Settings
Joystick pan and tilt behavior PCC Settings
Password for admin account Security
Enable/disable session timeout Security
Hostname and network settings Networking
Time and date settings Networking
Macros and triggers Control Devices
Reboot or factory reset System
Backup and restore operations System
Firmware update and current version System
Helpdesk phone number for end users Room Labels
Contact information for Vaddio helpdesk Help
Diagnostic log Diagnostics
Information about the camera controller's location Room Labels
Standby Available from any page
Logout Available from any page
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

System Administration Tasks
System administration for the PCC MatrixMIX live production controller include:
nAdding information about the equipment's location and relevant phone numbers
on the Room Labels page
nEnabling NTP updating to maintain the system time and date and specify the
time zone on the Networking page
nConfiguring hostname and network settings on the Networking page
nSetting passwords and enabling or disabling idle session timeout on the
Security page
nViewing and downloading diagnostic logs on the Diagnostics page
nRebooting or starting a factory reset from the System page
nStarting a firmware update from the System page
nLocating the information to contact Technical Support on the Help page
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Configuring the Camera Controller for Your Network
WEB INTERFACE, NETWORKING PAGE
Note
DHCP is the default setting, but the controller will use the default address of 169.254.1.2 if no DHCP
server is available.
You will be able to enter the IP address, subnet mask, and gateway only if you set IP Address to Static.
Note
If you don't completely understand all the implications of the steps below, please contact your IT staff or
Vaddio Technical Support for assistance. Changes in network configuration can result in loss of network
contact with the device.
1. Edit the device hostname if necessary. The hostname serves as the device URL. If the network
supports hostname resolution, you can use the hostname instead of the device's IP address when you
open a web interface session. The hostname is also used as the filename for exported configuration
data, so it can help you identify the source of an exported data file.
2. If the camera controller needs to use static IP addressing, select Static.
3. For static IP addressing, enter the appropriate IP address, subnet mask, and gateway address.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Setting System Time and Time Zone
NETWORKING PAGE
Allowing the switcher to contact a network time protocol (NTP) server ensures that its system time is
correct, and makes the time zone editable. You also have the option to specify which NTP server to use.
1. Enable Automatic NTP Updating.
2. Select the desired time zone from the list.
3. If desired, specify the NTP server to use. If you are not sure about this, use the default.
4. Save your changes.
5. To update the system time immediately, select Refresh. Otherwise, the time will update the next time
the controller contacts the NTP server.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Managing Access and Passwords
SECURITY PAGE
Set up the appropriate level of security to conform to your organization's requirements.
Idle session time-out – check the box labeled Automatically Expire Idle Sessions to automatically log you
out of the web interface after 30 minutes without interaction.
Change the password – Select Edit Password to open the Edit Password dialog box.
Note
For best security, Vaddio strongly recommends changing the admin password. Using the default
password leaves the product vulnerable to tampering.
Adding Room Information
ROOM LABELS PAGE
Enter information about the location of the equipment and the local IT or A/V help line. This information will
be displayed on all pages of the web interface.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Exporting and Importing Configuration Data
SYSTEM PAGE
If your organization uses several of the same product, you may choose to configure one of them, verify that
the configuration is good, and then copy it to the others. Most Vaddio professional AV products and
cameras have this capability.
Note
Currently, Vaddio products cannot import a configuration file that was exported from a different version of
firmware.
To export a configuration:
To save a copy of the current configuration, select Export Data.
The configuration exports as a .dat file and downloads to your default file download location. The filename
is the unit's hostname followed by the .dat file extension. If you only need to back up the configuration,
you're done.
Note
This operation does not copy device-specific data such as hostname or sensitive data such as passwords.
To import a configuration:
1. Select Import. The Import Data box opens.
2. Select Choose File, and browse to the .dat file to be imported.
3. Select Begin Importing Data. When the import is complete, the device reboots and you will need to log
in again.
Note
Currently, Vaddio products cannot import a configuration file that was exported from a different version of
firmware.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Updating the Firmware
SYSTEM PAGE
From time to time, we issue new firmware to introduce new features and other product improvements, and
to fix issues that turn up. We recommend keeping all your Vaddio products up to date, to get the most out of
them.
Firmware updates do not change the configuration or password.
Note
It is rare for an update to generate errors. If this happens, please read them carefully and record them.
Screen shots of the error message may be very helpful in troubleshooting the problem. If the update does
not finish successfully, contact Vaddio technical support immediately.
1. In a separate browser tab or window, go to the appropriate product page, or to the software updates
section of support.vaddio.com and download the appropriate update file.
2. In the Firmware Update pane, select Choose File. Then browse to the update file and select it.
3. Select Begin Firmware Update.
4. READ the information in the Confirm dialog box and be sure you understand it.
5. When you are ready to start the update, select Continue. The device reboots as the last step in the
update process.
We recommend checking for firmware updates for your Vaddio cameras when you update other products
that work with them.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller

Restoring Factory Defaults
SYSTEM PAGE
To restore the original factory settings:
Select Restore Factory Settings.
A confirmation message informs you that the action cannot be undone. This is your cue to make sure you
have successfully exported the configuration.
This operation logs you out and resets the admin password to its factory default value of password.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller