VADDIO PrimeSHOT 20 HDMI User manual

Installation Guide for
PrimeSHOT 20 HDMI
PTZ Camera
Document 411-0022-31 Rev B
July 2018

ii
Contents
Overview 1
What's in this Guide 1
Features 1
Unpacking the Camera 2
A Quick Look at the Camera 3
Front of the Camera 3
Back of the Camera 4
Video Resolution Setting 4
Installation 5
Before You Install the Camera 5
Don’t Void Your Warranty! 5
Cabling Notes 5
Installing the Thin Profile Wall Mount 6
About Ceiling-Mounted Cameras 6
Basic Connection Diagram 6
RS-232 Serial Communication 7
Installing the Camera 8
Powering Up the Camera 9
Status Light 9
Next Steps 10
Operation, Storage, and Care 10
Compliance Statements and Declarations of Conformity 11
FCC Part 15 Compliance 11
ICES-003 Compliance 11
European Compliance 12
Warranty Information 13
Photo Credits 14
Index 15

1
Overview
This guide covers the PrimeSHOT™ 20 HDMI PTZ camera:
nPrimeSHOT 20 HDMI (black), North America – 999-30420-000
nPrimeSHOT 20 HDMI (white), North America – 999-30420-000W
nPrimeSHOT 20 HDMI (black), Europe and UK – 999-30420-001
nPrimeSHOT 20 HDMI (white), Europe and UK– 999-30420-001W
nPrimeSHOT 20 HDMI (black), Australia and New Zealand – 999-30420-009
nPrimeSHOT 20 HDMI (white), Australia and New Zealand – 999-30420-009W
nPrimeSHOT 20 HDMI (black) with HDMI Extenders, North America – 999-30420-
300
nPrimeSHOT 20 HDMI (white) with HDMI Extenders, North America – 999-30420-300W
nPrimeSHOT 20 HDMI (black) with HDMI Extenders, Europe and UK – 999-30420-301
nPrimeSHOT 20 HDMI (white) with HDMI Extenders, Europe and UK – 999-30420-301W
nPrimeSHOT 20 HDMI (black) with HDMI Extenders, Australia and New Zealand – 999-30420-309
nPrimeSHOT 20 HDMI (white) with HDMI Extenders, Australia and New Zealand – 999-30420-309W
What's in this Guide
This guide covers:
nUnpacking the camera
nTips for a successful installation
nInstructions for installing the camera mount
nInformation on connecting and mounting the camera
nCamera power-on
Complete product information is available in the Integrator's Complete Guide to the PrimeSHOT 20
HDMI PTZ Camera.
Features
nPTZ camera for medium to large venues such as houses of worship and lecture theaters
n2.12 Megapixel effective, native 1080p/60 full HD image sensor
n20x optical zoom, 55° horizontal field of view (wide end)
nSimultaneous HDMI 1.3, S-Video, and IP streaming outputs
nPrecise pan and tilt movements at up to 90° per second
nPresenter-friendly IR remote control
nIntegration-ready Telnet or serial RS-232 control
nFull administrative control via web interface; manage the camera remotely while monitoring the stream
separately

Unpacking the Camera
Make sure you received all the items you expected.
Caution
Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm
will damage it.
999-30420-000 – PrimeSHOT 20 HDMI (black), North America
999-30420-000W – PrimeSHOT 20 HDMI (white), North America
999-30420-001 – PrimeSHOT 20 HDMI (black), Europe and UK
999-30420-001W – PrimeSHOT 20 HDMI (white), Europe and UK
999-30420-009 – PrimeSHOT 20 HDMI (black), Australia and New Zealand
999-30420-009W – PrimeSHOT 20 HDMI (white), Australia and New
Zealand
nPrimeSHOT 20 HDMIcamera
nThin Profile Wall Mount with mounting hardware
nVaddio IR Remote Commander
n12 VDC, 3.0 Amp power supply with AC cord set(s)
nEZCamera RS-232 control adapter
nQuick-Start Guide
999-30420-300 – PrimeSHOT 20 HDMI (black) with HDMI Extender, North America
999-30420-300W – PrimeSHOT 20 HDMI (white) with HDMI Extender,
North America
999-30420-301 – PrimeSHOT 20 HDMI (black) with HDMI Extender,
Europe and UK
999-30420-301W – PrimeSHOT 20 HDMI (white) with HDMI Extender,
Europe and UK
999-30420-309 – PrimeSHOT 20 HDMI (black) with HDMI Extender,
Australia and New Zealand
999-30420-309W – PrimeSHOT 20 HDMI (white) with HDMI Extender,
Australia and New Zealand
nPrimeSHOT 20 HDMIcamera
nThin Profile Wall Mount with mounting hardware
nVaddio IR Remote Commander
n12 VDC, 3.0 Amp power supply with AC cord set(s)
nEZCamera RS-232 control adapter
nQuick-Start Guide
nC2G HDMI Extender Transmitter unit
nC2G HDMI Extender Receiver unit
n5VDC 1.0A Extender power supply with regional plugs, quantity 2
n1 ft (0.3 m) HDMI cable
nC2G HDMI Extenders User Booklet
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Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera

A Quick Look at the Camera
This section covers the physical features of the camera.
Front of the Camera
Camera and Zoom Lens: The PrimeSHOT 20 HDMI camera features a 20x optical zoom lens.
IR sensor: Receives signals from the IR remote. Make sure there's nothing directly in front of the camera
base, and point the remote at the camera.
Status light: The multi-colored LED indicates the camera's current state. This light can be turned off.
nBlue – Camera is active
nRed – Tally
nPurple – Standby mode or booting
nYellow – Firmware update is in progress
nBlinking red – Video mute is on (UC color scheme only)
nBlinking yellow – Motor out of calibration
nBlinking purple – Error
Note
By default, the camera's status light is active during normal operation; however, it can be configured to
remain off when the camera is powered up. The camera may be sending video even if the indicator light is
off.
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Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera

Back of the Camera
From left to right:
nPower connector – Connect the 12 VDC, 3 A power supply shipped with the camera.
nRotary switch – Select the video output resolution.
nEthernet connector – Connect to the network.
nRS-232 connector – Optional. Connect to a camera controller to manage the camera.
nS-Video connector – S-Video output; can be set to NTSC or PAL.
nHDMI connector – HDMI 1.3 video output.
Video Resolution Setting
Use the rotary switch on the back of the camera to set the desired HDMI output resolution.
The S-Video output can be set to PAL or NTSC in the administrative interface (see Setting Other Camera
Behaviors). Default is NTSC.
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Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera

Installation
This section covers:
nSelecting the location for the camera
nInstalling the mount
nConnecting the camera
nMounting the camera
Before You Install the Camera
nChoose a mounting location that will optimize camera performance. Consider camera viewing angles,
lighting conditions, line-of-sight obstructions, and in-wall obstructions where the camera is to be
mounted.
nEnsure that the camera body can move freely and will normally point away from the ceiling and lights.
The camera will not perform well if it is pointed toward a light source such as a light fixture or window.
nFollow the installation instructions included with the camera mount.
Don’t Void Your Warranty!
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Use only the power supply included with this product. Using a different one will void the warranty, and
could create unsafe operating conditions or damage the product.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Cabling Notes
Note
Use standard RJ-45 connectors and a good crimping tool. Do not use pass-through RJ-45
connectors. Poorly crimped connectors can damage the connectors on the product, cause
intermittent connections, and degrade signal quality. Test cable pin-outs and continuity before connecting
them.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
Pro Tip
Label all cables at both ends.
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Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera

Installing the Thin Profile Wall Mount
The PrimeSHOT 20 HDMI camera is shipped with a Thin Profile Wall Mount. Other mounting options are
available as well. Contact us if you don’t have the camera mount you need.
You can install the camera wall mount to a 2-gang wall box or directly to the drywall.
nIf you mount it to drywall, use the wall anchors provided with the wall mount.
nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.
If you install the camera wall mount to drywall, use the wall anchors provided with the mount.
About Ceiling-Mounted Cameras
If you use an inverted mount, set the camera's Image Flip soft DIP switch ON.
Basic Connection Diagram
The Quick-Start Guide for the PrimeSHOT 20 HDMI PTZ Camera provides additional information.
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Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera

RS-232 Serial Communication
The RS-232 serial port (RJ-45, color-coded blue) on the camera's back panel enables third-party control.
Parameter Value
Communication Speed 9600 bps (default)
Number of start bits 1
Number of stop bits 1
Number of data bits 8
Parity None
Flow control None
Connector pin-out:
nPin 1: Not used
nPin 2: Not used
nPin 3: Not used
nPin 4: Not used
nPin 5: Not used
nPin 6: GND
nPin 7: RXD (from TXD of control source)
nPin 8: TXD (to RXD of control source)
Caution:
Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera
system and void the warranty. Pro tip: Label your cables.
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Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera

Installing the Camera
Caution
Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can
result in equipment damage.
Caution:
Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera
system and void the warranty. Pro tip: Label your cables.
1. Verify that you have set the switch on the back of the camera to the desired video resolution.
2. Route the cables through the opening in the mounting shelf and connect them to the camera.
Caution:
Use the power supply shipped with the camera. Using a different power supply will damage the camera
and void the warranty, and may create an unsafe operating condition.
3. Place the camera on the mount.
4. Attach the camera to the mount using the mounting screw supplied with the camera.
Image for illustration only; not to scale. Camera and mount details may differ.
Note
If the camera is jostled or bumped, it may require a pan-tilt reset.
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Installation Guide for the PrimeSHOT 20 HDMI PTZ Camera