VADDIO RoboSHOT 12 Series User manual

Complete Manual for
RoboSHOT 12 and RoboSHOT 30
Robotic PTZ Camera Systems
Including
RoboSHOT QCCU, RoboSHOT QUSB, RoboSHOT QMini,
RoboSHOT QDVI, RoboSHOT QSR, and RoboSHOT AVBMP
Document 411-0025-30 Rev. B
October 2018

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Contents
Overview 1
What's in this Guide 2
Camera Features 2
Quick-Connect Features 3
Quick-Connect Universal CCU (QCCU) 3
Quick-Connect USB (QUSB) 3
Quick-Connect USB Mini (QMini) 4
Quick-Connect DVI/HDMI-SR (QDVI) 4
Quick-Connect SR (QSR) 4
Unpacking the Camera System 5
A Quick Look at the Camera 11
Front of the Camera 11
Back of the Camera 12
Camera Switch Settings 13
DIP Switches:Camera Behavior Settings 13
Video Resolution 14
A (Quick) Look at the Quick-Connect Devices 15
The Quick-Connect Universal CCU Interface 16
Switch Settings for the Universal CCU 18
The Quick-Connect USB Interface 19
Switch Settings for the Quick-Connect USB 20
The Quick-Connect USB Mini Interface 20
The Quick-Connect DVI/HDMI-SR Interface 21
The Quick-Connect SR Interface 22
Installing the Camera and Quick-Connect Device 23
Don’t Void Your Warranty! 23
Before You Start 24
Installing the Wall Mount 24
About Ceiling-Mounted Cameras 24
Installing the Quick-Connect Device 25
Cabling Notes 25
Basic Connections 25
Basic Connections: RoboSHOT QCCUSystem 27
Basic Connections: RoboSHOT QUSB System 28
Basic Connections: RoboSHOT QMini System 29
Basic Connections: RoboSHOT QDVI System 30
Basic Connections: RoboSHOT QSR System 30
Basic Connections: RoboSHOT AVBMP 31
RS-232 Serial Communication 32
Speed and Encoding 32

Connector Pin-Out 32
Installing the Camera 33
Powering Up the Camera 34
Status Light 34
Using the IR Remote 35
IR Remote Cheat Sheet 35
IR Remote Details 36
Storing a Preset Using the Remote 36
Clearing a Preset Using the Remote 36
Web Interface 37
Getting the Camera's IP Address 37
Accessing the Web Interface 37
Browser Support 37
User Access 38
Administrative Access 39
Compact Menu View 39
Working with the Quick-Connect Device's Web Interface 40
Getting the Quick-Connect Device's IP Address 40
Quick-Connect USB Mini: Video Mode vs. Control Mode 40
Accessing the Web Interface for the Quick-Connect USB or Quick-Connect USB Mini 41
Web Interface Cheat Sheet 42
System Administration 43
Configuring the Camera with a Static IP Address 44
Configuring the Quick-Connect USB Device with a Static IP Address 46
Changing the Camera's Hostname 48
Changing the Quick-Connect Device's Hostname 48
Changing to a Static IP Address in a DHCP Network 49
Specifying Time Zone and NTP Server 50
Managing Access and Passwords 51
Disabling Telnet Access 51
Setting the Admin Password on the Quick-Connect Device 52
Adding Room Information to the Camera's Web Interface 53
Adding Room Information to the Quick-Connect Device's Web Interface 53
Saving (Exporting) or Restoring (Importing)a Camera Configuration 54
Rebooting the Camera 55
Rebooting the Quick-Connect Device 55
Installing a Camera Firmware Update 56
Installing a Quick-Connect USB or Quick-Connect USB Mini Firmware Update 57
Installing a Firmware Update on the Universal CCU 58
Contacting Vaddio Technical Support 59
Accessing the Diagnostic Logs 59
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Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Configuring Camera Behavior 60
Setting the Custom Home Position and Other Preset Shots 60
Renaming Presets and Custom CCU Scenes 61
Lighting and Color Adjustments: Setting up Custom CCU Scenes 61
Color and Lighting Cheat Sheet 63
Adjusting the Focus 64
Setting the Speed for Manual Movements 64
Setting the Direction for Camera Movements 65
Reading the Camera's Switches 66
Software Switch Settings 66
Configuring Streaming (Quick-Connect USB or Quick-Connect USB Mini) 67
Managing Lighting and Color Adjustments with the Universal CCU 69
A Quick Look at the Menu Controls 69
Adjusting Color 71
Setting the Default Lighting Adjustments 71
Adjusting Light Level and Detail 71
Working with Custom Scenes 72
Adjusting for Cable Length 72
Adjusting the Front Panel Display 73
Operating the Camera from the Web Interface 74
Switching the Camera Off or On (Standby) 74
Stop or Resume Sending Video (Mute) 74
Moving the Camera 75
Zooming In or Out 75
Moving the Camera to a Preset Position 75
Adjusting the Color and Lighting 75
Telnet Command Reference 76
camera home 77
camera pan 77
camera tilt 78
camera zoom 79
camera focus 80
camera preset 81
camera ccu get 82
camera ccu set 83
camera ccu scene 84
camera led 84
camera standby 85
network settings get 85
network ping 86
system reboot 86
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Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

system factory-reset 87
version 87
history 88
help 88
exit 88
RS-232 Serial Command Reference 89
Camera Movement, Zoom, and Focus Commands 89
Movement, Zoom, and Focus Inquiry Commands 91
Color and Light Management Commands 92
Shutter Speed Values (CAM_Shutter) 94
Iris Values (CAM_Iris) 95
Iris Gain and Gain Limit Values (CAM_Gain) 95
Color and Light Management Inquiry Commands 96
CCU Scene Commands for the Universal CCU 96
Other Commands 97
Other Inquiry Commands 97
Specifications 98
RoboSHOT 12 and RoboSHOT 30 Cameras 98
Quick-Connect Devices 99
Troubleshooting and Care 101
Check the Status Light First 101
Power/Responsiveness Issues 101
Video Issues 102
Camera Control and Other Issues 102
Status Light 103
Restoring Factory Settings from the Web Interface 104
Restoring Factory Default Settings Via Hardware 104
Operation, Storage, and Care 105
Compliance Statements and Declarations of Conformity 106
FCC Part 15 Compliance 106
ICES-003 Compliance 106
European Compliance 107
Compliance Statements and Declarations of Conformity for Quick-Connect Devices 108
FCC Part 15 Compliance 108
ICES-003 Compliance 108
European Compliance 109
Warranty and Return Policy 110
Photo Credits 114
Index 115
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Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

1
Overview
This guide covers the RoboSHOT®12 and RoboSHOT 30 robotic PTZ
camera systems. RoboSHOT 12 and RoboSHOT 30 cameras must be
used with a Quick-Connect device or with an AV Bridge MATRIXPRO.
nRoboSHOT 12 QCCU, North America – 999-9907-000
(silver/black)
nRoboSHOT 12 QCCU, Europe/UK – 999-9907-001 (silver/black)
nRoboSHOT 30 QCCU, North America – 999-9917-000 (black);
999-9917-000W (white)
nRoboSHOT 30 QCCU, Europe/UK – 999-9917-001 (black); 999-9917-001W (white)
nRoboSHOT 30 QCCU, Australia/New Zealand – 999-9917-009 (black); 999-9917-009W (white)
lRoboSHOT 12 QUSB, North America – 999-9909-000 (silver/black)
lRoboSHOT 12 QUSB, Europe/UK – 999-9909-001 (silver/black)
lRoboSHOT 12 QUSB, Australia/New Zealand – 999-9909-009 (silver/black)
lRoboSHOT 30 QUSB, North America – 999-9919-000 (black); 999-9919-000W (white)
lRoboSHOT 30 QUSB, Europe/UK – 999-9919-001 (black); 999-9919-001W (white)
lRoboSHOT 30 QUSB, Australia/New Zealand – 999-9919-009 (black); 999-9919-009W (white)
nRoboSHOT 12 QMini, North America – 999-9901-000 (silver/black)
nRoboSHOT 12 QMini, Europe/UK – 999-9901-001 (silver/black)
nRoboSHOT 12 QMini, Australia/New Zealand – 999-9901-009 (silver/black)
nRoboSHOT 30 QMini, North America – 999-9911-000 (black); 999-9911-000W (white)
nRoboSHOT 30 QMini, Europe/UK – 999-9911-001 (black); 999-9911-001W (white)
nRoboSHOT 12 QDVI, North America – 999-9906-000 (silver/black)
nRoboSHOT 12 QDVI, Europe/UK – 999-9906-001 (silver/black)
nRoboSHOT 30 QDVI, North America – 999-9916-000 (black); 999-9916-000W (white)
nRoboSHOT 30 QDVI, Europe/UK – 999-9916-001 (black); 999-9916-001W (white)
nRoboSHOT 12 QSR, North America – 999-9905-000 (silver/black)
nRoboSHOT 12 QSR, Europe/UK – 999-9905-001 (silver/black)
nRoboSHOT 30 QSR, North America – 999-9915-000 (black); 999-9915-000W (white)
nRoboSHOT 30 QSR, Europe/UK – 999-9915-001 (black); 999-9915-001W (white)
nRoboSHOT 12 AVBMP, worldwide – 999-9900-500 (silver/black)
nRoboSHOT 30 AVBMP, worldwide – 999-9910-500 (black); 999-9910-500W (white)

What's in this Guide
This guide covers:
nUnpacking
nPhysical features
nSwitch settings
nInstallation
nControlling the camera using the IR remote
nWeb interface:system administration and configuration
nTelnet and RS-232 API references
nSpecifications
nTroubleshooting
nWarranty and compliance/conformity information
For your convenience, the information you need to install this product is also available in the smaller, stand-
alone Installation Guide for RoboSHOT PTZ Camera Systems, which covers unpacking, physical
features, switch settings, installation, and initial power-up.
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
Camera Features
nPowered by your choice of Quick-Connect device or by an AV Bridge MATRIX PRO for maximum
flexibility in installation and output connectivity
nFull HD (native 1080p/60) with an Exmor® 1/2.8 type, high-speed, low-noise image sensor – 2.38
megapixels total, 2.14 megapixel s (effective)
nRoboSHOT 12: 12x optical zoom, 73° horizontal field of view in wide mode – perfect for small to
medium rooms
nRoboSHOT 30:30x optical zoom, 65° horizontal field of view for medium to large venues – houses of
worship, lecture theaters, IMAG systems
nTri-Synchronous Motion™ simultaneous 3-axis pan/tilt/zoom movement between presets
nSmooth, silent direct-drive motors – ultra-accurate positioning, from 120° per second down to 0.35° per
second
nWeb interface for remote administration and operation, integration-ready Telnet or serial RS-232 control,
presenter-friendly IR remote control
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Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Quick-Connect Features
Quick-Connect devices provide power and connectivity for the RoboSHOT 12 and RoboSHOT 30
cameras. Tailored to specific environments and situations, they give the RoboSHOT cameras unparalleled
flexibility.
Quick-Connect Universal CCU (QCCU)
Best for environments where lighting and color management are priorities, and for installations requiring
long cabling distances.
nFull camera control unit functionality – manage lighting and color; store and recall up to 3 CCU scenes
nSupports resolutions up to 1080p/60 from the camera
nSimultaneous HD-SDI, HDMI and HD analog component (YPbPr) outputs
nUp to 500 ft. (152 m) cabling distance
nTally light shows when the camera is on-air
nBack-lit 8-line menu display
n1RU form factor; ships with rack mounting brackets
nCompatible with ProductionVIEW HD-SDI and ProductionVIEW HD-SDI MV
Quick-Connect USB (QUSB)
Versatile USB 2.0 device for environments using soft conferencing applications. Extends HDMI up to 100
ft. (30 m).
nChoice of USB 2.0 MJPEG or IP (H.264) streaming
nSimultaneous HDMI and HD analog component (YPbPr) outputs
nSupports resolutions up to 1080p/60 from the camera
nUp to 150 ft. (46 m) cabling distance for fixed cameras; 100 ft. (30 m) for PTZ cameras
nStandard UVC drivers
nWeb interface for network and streaming configuration
nHalf-rack form factor; mounting brackets available (not included)
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Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Quick-Connect USB Mini (QMini)
Cost-effective USB 2.0 connectivity for soft conferencing applications, designed for environments where
only one camera is needed.
nUSB streaming/capture only
nStandard UVC drivers
nUp to 150 ft (45 m) cabling distance
nCompact form factor
Quick-Connect DVI/HDMI-SR (QDVI)
Connectivity solution for use with legacy equipment.
nSupports resolutions up to 1080p/60 from the camera
nDVI-D/HDMI and analog component (YPbPr) outputs
nUp to 100 ft. (30 m) cabling distance
nPush-button color space selection - sRGBfor DVI-D or YCbCr for HDMI
nIR output for codecs
nSupports daisy-chaining
nHalf-rack form factor; mounting brackets available (not included)
Quick-Connect SR (QSR)
Basic connectivity for use with legacy equipment.
nSupports resolutions up to 1080p/60 from the camera
nAnalog component YPbPr output
nUp to 100 ft. (30 m) cabling distance
nIR output for codecs
nCompatible with ProductionVIEW HD and ProductionVIEW HD MV
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Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Unpacking the Camera System
Make sure you received all the items you expected. Here are the packing lists for the RoboSHOT camera
systems.
Caution
Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.
RoboSHOT 12 AVBMP, worldwide – 999-9900-500
nRoboSHOT 12Camera
nThin Profile Wall Mount with mounting hardware, black (535-2000-240)
nVaddio IR Remote Commander (998-2100-000)
nQuick-Start Guide
RoboSHOT 30 AVBMP, black, worldwide – 999-9910-500
RoboSHOT 30 AVBMP, white, worldwide – 999-9910-
500W
nRoboSHOT 30Camera
nThin Profile Wall Mount with mounting hardware, black
(535-2000-240) or white (535-2000-240W), depending on
camera color
nVaddio IR Remote Commander (998-2100-000)
nQuick-Start Guide
RoboSHOT 12 QCCU System, North America – 999-9907-000
RoboSHOT 12 QCCU System, Europe and UK – 999-9907-
001
RoboSHOT 12 QCCU System, Australia and New Zealand
– 999-9907-009
nRoboSHOT 12Camera
nThin Profile Wall Mount with mounting hardware, black
(535-2000-240)
nVaddio IR Remote Commander (998-2100-000)
nQuick-Connect Universal CCUCat-5 Interface (QCCU)
n36V power supplywithAC cordset(s)
nRack mounting brackets, qty. 2 (not shown)
nQuick-StartGuides
nEZCamera RS-232 Control Adapter (998-1001-232)
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Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras