VADDIO RoboSHOT 12 USB User manual

Complete Manual for
RoboSHOT USB Enterprise-Class PTZ
Conferencing Cameras
Including RoboSHOT 12 USB, RoboSHOT 12E USB,
and RoboSHOT 30E USB
Document 411-0000-30 Rev E
May 2019

ii
Contents
Overview 1
What's in this Guide 1
Features 2
Unpacking the Camera 3
A Quick Look at the Camera 5
Front of the Camera 5
Back of the Camera – RoboSHOT 12 USB 6
Back of the Camera – RoboSHOT 12E USB and RoboSHOT 30E USB 7
Installation 8
Don’t Void Your Warranty! 8
Before You Install the Camera 8
Installing the Wall Mount 9
About Ceiling-Mounted Cameras 9
Video Resolution Setting 10
Camera Behavior Settings – RoboSHOT 12 USB 11
RS-232 Serial Communication Settings 12
RS-232 Connector Pin-Out 12
Cabling Notes 13
Connecting the Camera 14
Basic Connections – RoboSHOT 12 USB 14
Basic Connections – RoboSHOT 12E USB or RoboSHOT 30E USB 15
Installing the Camera 16
Powering Up the Camera 17
Status Light 17
Using the Remote Control 18
Quick Reference 18
IR Remote Details 19
Storing a Preset Using the Remote 19
Clearing a Preset Using the Remote 19
Web Interface 20
Getting the Camera's IP Address 20
Accessing the Web Interface 20
Browser Support 20
User Access 21
Administrative Access 22
Compact Menu View 22
Web Interface Quick Reference 23
System Administration 24
For Non-DHCP Environments: Configuring the Device with a Static IP Address for Initial
Installation 24

Changing the Camera's Hostname 27
Optional For DHCP Environments: Changing from a DHCP Address to a Static IP Address 27
Specifying Time Zone and NTP Server 28
Managing Access and Passwords 29
Disabling Telnet Access 29
Enabling or Requiring HTTPS 30
Adding Room Information to the Screen 31
Saving (Exporting) or Restoring (Importing)a Configuration 32
Installing a Firmware Update 33
Rebooting the Camera 34
Contacting Vaddio Technical Support 35
Viewing Diagnostic Logs 35
Configuring Camera Behavior 36
Setting the Custom Home Position and Other Preset Shots 36
Renaming Presets and Custom CCU Scenes 37
Initial Lighting and Color Settings 37
Lighting Adjustments 38
Adjusting the Color and Image Quality Settings 38
Lighting and Image Quality Quick Reference 39
Color Adjustment Quick Reference 40
Saving Color and Lighting Settings 40
Adjusting the Focus 41
Speed Adjustments 42
About Tri-Synchronous Motion 42
Setting the Speeds for Manual Movements 42
Setting the Speeds of Movements to Presets 43
Adjusting Tri-Synchronous Motion Speed 43
Setting the Direction for Camera Movements 44
Configuring Streaming 45
About Streaming 45
Enabling or Disabling Streaming 45
Configuring USB Streaming 46
Setting up IPStreaming in Easy Mode 47
Setting up IPStreaming in Custom Mode 48
RTSPStreaming Protocol and URL 48
Configuring RTMP Streaming 49
Advanced: Changing MTU 50
Reading the Camera's Switches 51
Basic Camera Settings – RoboSHOT 12E USB and RoboSHOT 30E USB 52
Software-Controlled Video Output Resolution Setting 53
Additional Camera Settings 54
iii
Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Operating the Camera 56
Switching the Camera Off or On (Standby) 56
Stopping or Resuming Video 56
Managing the Camera Ready State 56
Moving the Camera 57
Zooming In or Out 57
Moving the Camera to a Preset Position 57
Telnet Serial Command API 58
camera home 59
camera pan 59
camera tilt 60
camera zoom 61
camera focus 62
camera preset 63
camera ccu get 64
camera ccu set 65
camera ccu scene 66
camera led 66
camera standby 67
streaming ip enable 67
streaming settings get 68
network settings get 69
network ping 69
system reboot 70
system factory-reset 70
history 71
version 71
help 71
exit 72
RS-232 Control 73
Camera Movement, Zoom, and Focus Commands 73
Movement, Zoom, and Focus Inquiry Commands 75
Color and Light Management Commands 76
Shutter Speed Values (CAM_Shutter) 78
Iris Values (CAM_Iris) 79
Iris Gain and Gain Limit Values (CAM_Gain) 80
Color and Light Management Inquiry Commands 80
Other Commands 81
Other Inquiry Commands 81
Specifications 83
Troubleshooting and Care 84
iv
Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Status Light 85
Restoring Default Camera Settings 85
Operation, Storage, and Care 86
Compliance and Conformity Statements – RoboSHOT 12E USB and RoboSHOT 30E USB 87
FCC Part 15 Compliance 87
ICES-003 Compliance 87
European Compliance 88
Compliance and Conformity Statements – RoboSHOT 12 USB 89
FCC Part 15 Compliance 89
ICES-003 Compliance 89
European Compliance 90
Warranty and Return Policy 91
Photo Credits 95
Index 96
v
Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

1
Overview
This guide covers the RoboSHOT®USB enterprise-class PTZ conferencing cameras:
nRoboSHOT 12 USB, North America – 999-9920-000 (silver and
black)
nRoboSHOT 12 USB, Europe and UK – 999-9920-001 (silver and
black)
nRoboSHOT 12 USB, Australia and New Zealand – 999-9920-009
(silver and black)
nRoboSHOT 12E USB, North America – 999-99200-000 (black), 999-99200-000W (white)
nRoboSHOT 12E USB, Europe and UK – 999-99200-001 (black), 999-99200-001W (white)
nRoboSHOT 12E USB, Australia and New Zealand – 999-99200-009 (black), 999-99200-009W (white)
nRoboSHOT 30E USB, North America – 999-99230-000 (black), 999-99230-000W (white)
nRoboSHOT 30E USB, Europe and UK – 999-99230-001 (black), 999-99230-001W (white)
nRoboSHOT 30E USB, Australia and New Zealand – 999-99230-009 (black), 999-99230-009W (white)
Some models may be unavailable at this time.
What's in this Guide
This guide covers
nUnpacking
nPhysical features
nSwitch settings
nInstallation
nControlling the camera using the IR remote
nWeb interface:System administration and performance/behavior configuration
nTelnet and RS-232 API references
nSpecifications
nTroubleshooting
nWarranty and compliance/conformity information
For your convenience, the information you need to install this product is also available in the smaller, stand-
alone Installation Guide for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras.

Features
nRoboSHOT 12 USB and RoboSHOT 12E USB:12x optical zoom – perfect for huddle rooms and small
to medium conference rooms
RoboSHOT 30E USB:30x optical zoom – best for medium to large venues such as houses of worship
and lecture theaters
nRoboSHOT 12 USB:Exmor®1/2.8 type image sensor
RoboSHOT 12E USB and RoboSHOT 30E USB: Exmor R™ back-lit 1/2.5 type, high-speed, low-noise
image sensor
nSimultaneous uncompressed USB 3.0 and H.264 IP streaming (RTSP or RTMP)
nSelectable IP stream resolution; USB stream resolution auto-negotiated with conferencing client
nHDMI video output for local display
nSmooth, silent direct-drive motors for precise pan and tilt movements at up to 120° per second
nTri-Synchronous MotionTM simultaneous-arrival pan/tilt/zoom movement between presets
nUniversal Video Class (UVC) drivers supported in Windows®, Mac®OS, and Linux operating systems,
compatible with most UC conferencing applications
nPresenter-friendly IR remote control
nIntegration-ready Telnet and serial RS-232 control
nFull administrative control via web interface; manage the camera remotely while monitoring the stream
separately
2
Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Unpacking the Camera
Make sure you have received all the items you expected.
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
Caution
Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm
will damage it.
Note
Some models may be unavailable at this time.
RoboSHOT 12 USB, North America– 999-9920-000 (silver and black)
RoboSHOT 12 USB, Europe/UK– 999-9920-001 (silver and black)
RoboSHOT 12 USB, Australia/NewZealand – 999-9920-009 (silver and black)
nRoboSHOT 12 USB Camera
nVaddio IR Remote Commander
n12 VDC, 3.0 Amp switching power supply with AC cord set(s)
nThin Profile Wall Mount with mounting hardware, black
nEZCamera RS-232 control adapter, part number 998-1001-232
nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m)
nQuick Start Guide
3
Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

RoboSHOT 12E USB, North America– 999-99200-000 (black); 999-99200-000W (white)
RoboSHOT 12E USB, Europe/UK– 999-99200-001 (black); 999-99200-001W (white)
RoboSHOT 12E USB, Australia/NewZealand – 999-99200-009 (black); 999-99200-009W (white)
nRoboSHOT 12E USB camera, black or white
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddioIR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nEZCamera RS-232 control adapter, part number 998-1001-232
nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m)
nQuick Start Guide
RoboSHOT 30E USB, North America– 999-99230-000 (black); 999-99230-000W (white)
RoboSHOT 30E USB, Europe/UK– 999-99230-001 (black); 999-99230-001W (white)
RoboSHOT 30E USB, Australia/NewZealand – 999-99230-009 (black); 999-99230-009W (white)
nRoboSHOT 30E USB camera, black or white
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nEZCamera RS-232 control adapter, part number 998-1001-232
nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m)
nQuick Start Guide
4
Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

A Quick Look at the Camera
This section covers the physical features of the camera.
Front of the Camera
This photograph shows a RoboSHOT 12 USB camera. The RoboSHOT 12E USB and RoboSHOT 30E
USB are similar in appearance, and are available in either black or white.
Camera and Zoom Lens:
nRoboSHOT 12 USB: 12x optical zoom (12x in Super-Wide mode, 10x in normal mode). Recommended
for small to medium sized conference rooms.
nRoboSHOT 12E USB: 12x optical zoom; recommended for small to medium sized conference rooms.
nRoboSHOT 30E USB: 30x optical zoom; recommended for larger rooms.
IR sensor: Receives signals from the IR remote. Make sure there's nothing directly in front of the camera
base, and point the remote at the camera.
Status light: The multi-colored LED indicates the camera's current state.
5
Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras