VADDIO RoboSHOT 12E NDI User manual

Installation Guide for
RoboSHOT 12E NDI and
RoboSHOT30E NDI
High-Performance PTZ Cameras
Document 411-0038-31 Rev. B
November 2020

Vaddio is a brand of Legrand AV Inc.· Phone [phone] · Fax [phone] ·
Email [e-mail] · Visit us at www.legrandav.com for firmware updates,
specifications, drawings, manuals, technical support information, and more.
©2020 Legrand AV Inc.
Vaddio is a registered trademark of Legrand AV Inc. NDI®is a registered trademark of NewTek, Inc. All
other brand names or marks are used for identification purposes and are trademarks of their respective
owners. All patents are protected under existing designations. Other patents pending.
Commercial AV Brands Chief | Da-Lite | Middle Atlantic | Projecta | Vaddio

iii
Contents
Overview 1
What's in this Guide 1
Camera Features 1
Unpacking the Camera 2
A Quick Look at the Camera 3
Front of the Camera 3
Back of the Camera 4
Installing the Camera 5
Don’t Void Your Warranty! 5
Before You Start 5
Cabling Notes 6
Functional Check 6
Status Light 7
Video Resolution Setting 7
About Ceiling-Mounted Cameras 7
Installing the Wall Mount 8
Connecting the Camera 9
Installing the Camera 10
Powering Up the Camera 10
Operation, Storage, and Care 11
Compliance and Conformity Statements 12
FCC Part 15 Compliance 12
ICES-003 Compliance 12
European Compliance 13
Photo Credits 14
Index 15

1
Overview
This guide covers RoboSHOT®NDI®cameras:
nRoboSHOT 12E NDI, North America – 999-99407-000 (black), 999-99407-000W
(white)
nRoboSHOT 12E NDI, Europe/UK – 999-99407-001 (black), 999-99407-001W
(white)
nRoboSHOT 12E NDI, Australia/New Zealand – 999-99407-009 (black), 999-
99407-009W (white)
nRoboSHOT30E NDI, North America – 999-99437-000 (black), 999-99437-000W (white)
nRoboSHOT30E NDI, Europe/UK – 999-99437-001 (black), 999-99437-001W (white)
nRoboSHOT30E NDI, Australia/New Zealand – 999-99437-009 (black), 999-99437-009W (white)
For information about NewTek NDI technology and products, please visit NewTek Inc.'s website:
https://www.newtek.com/ndi/
What's in this Guide
This guide covers:
nUnpacking the camera
nTips for a successful installation
nCamera power-on
Complete product information is available in the Complete Manual for RoboSHOT 12E NDI and
RoboSHOT30E NDIHigh-Performance PTZ Cameras.
Download manuals, dimensional drawings, and other information from www.legrandav.com.
Camera Features
nDeploy directly into an NDI®AV-over-IP environment; no extension or bridging device required
nNative 1080p/60 NDI streaming with ultra-low latency – under 100 msec
nCourtesy HDMI output
nExmor R™ back-lit 1/2.5 type, high-speed, low-noise image sensor
nRoboSHOT30E NDI: 30x zoom with 70° horizontal field of view (wide end)
RoboSHOT 12E NDI:12x zoom with 70.2° horizontal field of view (wide end)
nTri-Synchronous Motion™ simultaneous 3-axis pan/tilt/zoom movement between presets
nSmooth, silent direct-drive motors – ultra-accurate positioning, from 120° per second down to 0.35° per
second
nWeb interface for remote administration and operation, integration-ready Telnet or serial RS-232 control,
presenter-friendly IR remote control

Unpacking the Camera
Make sure you received all the items you expected.
Caution
Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.
RoboSHOT 12E NDI, North America – 999-99407-000 (black), 999-99407-000W (white)
RoboSHOT 12E NDI, Europe/UK – 999-99407-001 (black), 999-99407-001W (white)
RoboSHOT 12E NDI, Australia/New Zealand – 999-99407-009 (black), 999-99407-009W (white)
nRoboSHOT 12E NDI camera (black or white)
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nQuick-start guide
RoboSHOT30E NDI, North America – 999-99437-000 (black), 999-99437-000W (white)
RoboSHOT30E NDI, Europe/UK – 999-99437-001 (black), 999-99437-001W (white)
RoboSHOT30E NDI, Australia/New Zealand – 999-99437-009 (black), 999-99437-009W (white)
nRoboSHOT30E NDI camera (black or white)
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nQuick-start guide
2
Installation Guide for RoboSHOT 12E NDI and RoboSHOT30E NDI High-Performance PTZ Cameras

A Quick Look at the Camera
RoboSHOT NDI cameras are available in black or white.
Front of the Camera
nCamera and Zoom Lens
oRoboSHOT 12E NDI:12x zoom is ideal for classrooms and small to medium sized conference
rooms.
oRoboSHOT30E NDI: 30x zoom delivers superb clarity and detail even in large spaces.
nIR Sensors: Sensors in the front of the camera base receive signals from the remote. Make sure
there's nothing directly in front of the camera base, and point the remote at the camera.
nStatus indicator: The multicolored LED indicates the camera's current state.
nReally Cool Logo Badge (RCLB): Attractive and shiny, with a sophisticated brushed-metal finish.
3
Installation Guide for RoboSHOT 12E NDI and RoboSHOT30E NDI High-Performance PTZ Cameras

Back of the Camera
The connector panels of the RoboSHOT 12E NDI and RoboSHOT30E NDI cameras are identical.
From left to right:
nNetwork PoE+: RJ-45 connector. Connect to the network via PoE+ injector for power, control, and
video.
nHD Video Select switch: Rotary switch to select the HDMI output resolution. See Video Resolution
Setting.
nHDMI: Courtesy HDMI video output connector.
nRS-232: RJ-45 connector. Typically not used.
Note
Alabel on the bottom of the camera lists the rotary switch settings.
4
Installation Guide for RoboSHOT 12E NDI and RoboSHOT30E NDI High-Performance PTZ Cameras

Installing the Camera
This section covers:
nSelecting the location for the camera
nPre-installation functional check
nInformation on cables and (if applicable)RS-232 communication
nConnection diagram
nSettings for physical switches (if any)
nInstalling the camera mount
nMounting the camera
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be connected
to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.
Caution
This product is for indoor use only. Use an appropriate protective enclosure if installing it outdoors or in a
humid environment. Do not install or operate this product if it has been dropped, damaged, or exposed to
liquids. If any of these things happen, return it to Vaddio for safety and functional testing.
Before You Start
Things to keep in mind when deciding where to install the camera:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall
obstructions.
nIf the IR Remote Commander will be used, ensure that nothing blocks the IRlens in the camera's base.
nEnsure that the camera body can move freely and will normally point away from the ceiling and lights.
The video image may appear off-level in any of these situations:
nThe mount is not level
nThe mount is not installed on the centerline of the room
nThe back wall of the room is not perpendicular to the centerline of the room
Prepare for a successful installation:
nBe sure you can identify all cables correctly.
nCheck Cat-5 cables for continuity.
nEnsure that the video resolution rotary switch is set appropriately.
nTalk to the network administrator. If installing the camera in a non-DHCPnetwork (one that does not
automatically assign IP addresses), you may need to configure the camera with a static IP address as
directed by the network administrator before connecting it to the network. Work with the network
administrator to determine how to configure the equipment.
5
Installation Guide for RoboSHOT 12E NDI and RoboSHOT30E NDI High-Performance PTZ Cameras

Cabling Notes
Use Cat-5e or better cable. Cat-6 or Cat-7 cabling allows longer maximum cabling distance, and may
provide better performance in noisier RF or EMF environments. We recommend shielded cabling if the
cables will be coiled, run tightly with other cables, or routed near sources of electromagnetic interference
such as power lines or fluorescent light fixtures. When in doubt, use shielded Cat-6 cable or better.
Caution
When making cables for Vaddio products, do not use pass-through RJ-45 connectors. If
they are crimped incorrectly, they can damage the connectors on the product, cause
intermittent connections, and degrade signal quality. Physical damage to the connectors
will void your warranty.
Intact – Contact fingers will make
reliable contact with the cable
connector
Damaged – Some contact fingers
are bent and will NOT make
reliable contact with the cable
connector
We recommend using high-quality connectors and a high-quality crimping tool.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
Pro Tip
To prevent tragic mishaps, label both ends of every cable.
Functional Check
Before you install the camera, you may want to verify functionality.
1. Connect the camera in its minimum functional configuration.
2. Connect power. The camera moves, the indicator light turns blue, and video is available on the
connected display.
3. If the camera turns on and sends video, continue with the installation.
6
Installation Guide for RoboSHOT 12E NDI and RoboSHOT30E NDI High-Performance PTZ Cameras

Status Light
The light in the camera's base indicates its current state.
nBlue: Normal operation (blinks once when the camera receives a command from the remote)
nRed: On-air tally (signal provided by external device via serial connection)
nBlinking red: Video is muted (UC color scheme only)
nPurple: In standby mode or booting
nYellow: Firmware update in progress
Caution
Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the camera's status light is active during normal operation; however, it can be configured to
remain off when the camera is powered up. The camera may be sending video even if the indicator light is
off.
Video Resolution Setting
Set the desired video output resolution with the rotary switch before installing the camera.
Position 0 selects software control, which allows you to set the video output resolution in the web interface.
The default resolution for this setting is 1080p/59.94.
About Ceiling-Mounted Cameras
If you use an inverted mount, you will need to use the Image Flip setting to orient the video image correctly
and set the tilt motors to respond appropriately to tilt commands from the remote, web interface, and
connected control devices. After the camera has power, this setting is available to the administrator on the
System page of the web interface, under the DIP Switches tab.
Note
If mounting this camera using the Half-Recessed Ceiling Mount, you will need to power the mount's IR
receiver separately to use the IRremote with the camera. Use Power Extension Module 999-1005-021.
This camera does not supply power to the mount's IR receiver.
7
Installation Guide for RoboSHOT 12E NDI and RoboSHOT30E NDI High-Performance PTZ Cameras