Van Os Medical B.V. Travelux Venture User manual

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User Manual
© 2016 Excel, part of Van Os Medical UK Ltd. | Excel House | Ashbrooke Park |
Sherburn in Elmet| T: 01977 681 400 | E: [email protected] |
W: www.vanosmedical.nl/en
BEFORE USING YOUR NEW TRAVELUX VENTURE POWER CHAIR YOU MUST READ
AND FULLY UNDERSTAND THIS USER MANUAL
General information
You have just purchased a Van Os Medical UK ltd. power chair and we want to thank
you for your confidence in our Travelux products. The power chair is a quality
product.
The policy of Van Os Medical UK ltd. is to continually improve the quality and
reliability of our products. We reserve the right, therefore without prior notification,
to alter this guide.
It is important for safe use that this guide is read carefully. The manual contains
important information about the safe use and maintenance of your power chair. We
recommend that you keep this guide as it is also your proof of warranty and you will
find it useful for referring to it at a later date.
The safety instructions in this guide are general guidelines that must be seen as
broad guidelines.
Your new power chair requires frequent maintenance, much of which you can do
yourself. We advise you to take your power chair once a year to be inspected by a
professional.
Caution!
In this guide you will find information and warnings. These are clearly identified by
the symbols below and the appearance of the text.
 Tip
Information.
 Warning
To avoid personal injury, warnings must be followed.

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User Manual
© 2016 Excel, part of Van Os Medical UK Ltd. | Excel House | Ashbrooke Park |
Sherburn in Elmet| T: 01977 681 400 | E: [email protected] |
W: www.vanosmedical.nl/en
Fill out the information on your authorised dealer below:
Company: …………………………………………………………………
Address: …………………………………………………………………
…………………………………………………………………
Telephone number: …………………………………………………………………
Fax number: …………………………………………………………………
Email address: …………………………………………………………………
Website: …………………………………………………………………

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User Manual
© 2016 Excel, part of Van Os Medical UK Ltd. | Excel House | Ashbrooke Park |
Sherburn in Elmet| T: 01977 681 400 | E: [email protected] |
W: www.vanosmedical.nl/en
1 IDENTIFICATION ........................................................................................................... 4
2 GENERAL EXPLANATION CONCERNING YOUR POWER CHAIR........................................ 5
2.1 COMPONENTS OF THE POWER CHAIR.............................................................................................5
2.2 GENERAL EXPLANATION OF THE FUNCTION AND POSSIBILITIES OF YOUR POWER CHAIR...............................6
3 SAFETY REGULATIONS .................................................................................................. 6
3.1 GENERAL SAFETY REGULATIONS ...................................................................................................6
3.2 WARNINGS FOR SAFE USE ..........................................................................................................6
4 INSTRUCTIONS FOR USE ............................................................................................... 7
4.1 JOYSTICK ................................................................................................................................8
4.2UP-DOWN SWITCH .................................................................................................................10
4.2 GETTING ON AND OFF YOUR POWER CHAIR ...................................................................................11
4.3 FREEWHEEL MODE..................................................................................................................11
4.4 INDICATORS ..........................................................................................................................12
4.5 LOCKING /UNLOCKING THE POWER CHAIR....................................................................................12
4.6 CONTROL THROUGH TIGHT SPOTS...............................................................................................13
4.7 MOTOR BRAKING SYSTEM ........................................................................................................14
4.8 EMI /RFI............................................................................................................................14
5 INSTRUCTIONS FOR USE AND MOUNTING OPTIONS ................................................... 16
5.1 TECHNICAL INFORMATION ......................................................................................................166
5.2 ARMREST ADJUSTMENTS ..........................................................................................................17
5.3 SEAT ADJUSTMENTS ................................................................................................................19
5.4 FOOTPLATE ADJUSTMENTS .......................................................................................................20
5.5 JOYSTICK ADJUSTMENTS...........................................................................................................21
5.6 HEADREST ADJUSTMENTS.........................................................................................................22
5.7 DISASSEMBLY ........................................................................................................................23
5.8 ASSEMBLY ............................................................................................................................25
6 TRANSPORT AND TRANSIT IN CAR ............................................................................ 277
7 CARE AND MAINTAINANCE ........................................................................................ 28
8 PROBLEM ANALYSIS AND SOLUTIONS ........................................................................ 31
9 WARRANTY ................................................................................................................ 33
9.1 WARRANTY APPLICATION .........................................................................................................33
9.2 WARRANTY DEFINITION ...........................................................................................................33
10 GENERAL MAINTENANCE INSTRUCTIONS ................................................................... 35

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User Manual
© 2016 Excel, part of Van Os Medical UK Ltd. | Excel House | Ashbrooke Park |
Sherburn in Elmet| T: 01977 681 400 | E: sal[email protected] |
W: www.vanosmedical.nl/en
1 IDENTIFICATION
Your Travelux Quest power chair is equipped with a unique serial number. You can
find this number on the frame of your power chair. Below is an example of the frame
label on which you can find the serial number. Furthermore you will find the
explanation of the various data stored on the frame label listed below.
1. Serial number Every power chair has its own unique serial
number. You must have this number when making
technical requests or if warranty parts are
required for your power chair.
2. Maximum user weight The largest occupant weight allowed for
protection of power chair and the user.
3. Production date Production date of your power chair.
4. Type number This number indicates which model of power chair
you have, again this is always required when
making technical calls.
5. Warranty This is the warranty period. Chapter 9 describes
your warranty terms and conditions in more
detail.
6. Description Description of the design of your power chair.
7. Model name The model name of your power chair.
3
1
4
7
6
2
5

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User Manual
© 2016 Excel, part of Van Os Medical UK Ltd. | Excel House | Ashbrooke Park |
Sherburn in Elmet| T: 01977 681 400 | E: sal[email protected] |
W: www.vanosmedical.nl/en
2 GENERAL EXPLANATION CONCERNING YOUR POWER CHAIR
2.1 Components of the power chair
1
Headrest
9
Anti-tip wheel
2
Backrest
10
Front wheel (Drive wheel)
3
Arm pad
11
Rim
4
Joystick
12
Rear wheel
5
Seat
13
Battery pack
6
Seat post
14
Seat rotation lever
7
Freewheel lever
15
Armrest
8
Footplate
Your power chair is equipped with a number of elements and parts. You should know
these before continue reading this user manual. Designs and specifications may
change without prior notice.
1
4
6
9
10
11
12
14
7
8
13
3
5
2
15

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User Manual
© 2016 Excel, part of Van Os Medical UK Ltd. | Excel House | Ashbrooke Park |
Sherburn in Elmet| T: 01977 681 400 | E: sal[email protected] |
W: www.vanosmedical.nl/en
2.2 General explanation of the function and possibilities of your power chair
The power chair is equipped with a braking system and anti-tip wheels for stability.
The power chair is especially developed so that it can be adjusted to every
individual’s needs. Your power chair is a medical equipment product and is not a
standard consumer product. You must follow this user manual completely to ensure
good, optimal and safe use of your power chair.
3.0 SAFETY REGULATIONS
Van Os Medical UK ltd. specifically disclaims any responsibility for body injury or
property damage which may occur during any use which does not comply with laws or
ordinances. If used correctly, the Travelux Venture is an utmost safe and stable
product, if the instructions for use as described in this manual are followed. However,
it is possible when the power chair is not used correctly, dangerous situations may
occur.
3.1 General safety regulations
Protect your power chair by checking it regularly. When a part of your power chair is
not functioning properly, a dangerous situation could occur.
 Warning:
You must keep your power chair in a good state to guarantee safe use.
3.2 Warnings for safe use
 Warnings:
Failure to follow all the instructions in this manual may result in damage to
the power chair or serious injury;
Always operate your power chair with thought, care and safety;
Do not drive into curbs;
Never connect anything to the wheels;
The maximum weight capacity has been indicated on the frame label;
Before using, always check if the brakes are working correctly;
Unauthorized modification and or use of parts not supplied by Travelux will
invalidate the warranty of this power chair and may lead to injury to the user
and or damage to the power chair;
Do not let children play with or on your power chair;
Do not turn your power chair suddenly at full speed;
All wheels must be in contact with the floor at all times during use. This will
ensure the power chair is properly balanced;

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User Manual
© 2016 Excel, part of Van Os Medical UK Ltd. | Excel House | Ashbrooke Park |
Sherburn in Elmet| T: 01977 681 400 | E: sal[email protected] |
W: www.vanosmedical.nl/en
Do not use your power chair when it is damaged or has any malfunction;
Do not attempt to use your power chair on an escalator. Always use an
elevator;
Do not mount or dismount your power chair unless the brake is engaged;
Always make sure that the power chair is turned off before mounting of
dismounting your power chair;
Do not carry passengers under any circumstances;
Do not drive backwards on an incline or across an uneven surface;
Always make sure the seat is locked forward before operating your power
chair;
Always come to a full stop before changing direction from forward to reverse
or from reverse to forward;
Do not operate your power chair where you could not safely or legally walk;
Do not climb ramps or curbs that exceed your power chairs capacity;
Always approach inclines straight on;
Always be aware of and careful near mechanical pinch points especially when
assembling and disassembling your power chair;
Always fasten down your power chair securely with an approved tie-down
system while transporting your power chair;
Always use caution when driving on soft or uneven surfaces such as grass and
gravel. Also use caution on decks where there is no railing;
Always cross streets at intersections and use designated crossing sites, or the
most direct route, making sure that your path is clear and that you are
visible to motor traffic;
Never back up or down a step or curb;
Never drive your power chair up or down a step or curb that is higher than 4
cm;
Never drive your power chair over a gap greater than 7,5 cm;
Never drive on the roadway, except when you must cross the street;
Do not drive your power chair in icy or salted conditions;
Never operate your power chair while you are under the influence of alcohol;
Never sit on your power chair when it is being transported;
Always check with your physician to determine if any of the medications you
are taking may affect your judgment and or your ability to operate your
power chair;
Also check with your physician concerning your physical ability to operate a
power chair.
4 INSTRUCTIONS FOR USE
Your Travelux Venture is a battery operated personnel mobility vehicle. Before you
take your first trip, you should familiarize yourself well with the operation of the
vehicle and with all operating elements. Take your time to test all functions and
driving modes. To guarantee your and others safety.

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User Manual
© 2016 Excel, part of Van Os Medical UK Ltd. | Excel House | Ashbrooke Park |
Sherburn in Elmet| T: 01977 681 400 | E: sal[email protected] |
W: www.vanosmedical.nl/en
4.1 Joystick
On / off button
Push the on / off button to turn on the power, see picture 1. The 10 LED lights will
flash once and a number of LED lights will remain depending on the state of the
battery charge. Pressing the on / off button again will turn off the power of your
power chair, the LED lights will not lit.
The speed control buttons
These buttons provide you with a way to control the maximum speed of your power
chair. Push the button denoted as slower repeatedly to set your chair’s speed to the
slowest setting, this is indicated by one LED light section on the speed indicator
scale. Push the button denoted as faster repeatedly to set your power chair’s speed
to its highest setting. This is indicated by five LED lights sections on the speed
indicator scale.
Joystick
The joystick controls the speed and direction of your power chair. When you are not
pushing against the joystick, or when you release the joystick, the joystick will
automatically return to the neutral position. The power chair will decelerate, as the
electromagnetic brakes are applied, and come to a smooth stop.
Pushing the joystick away from the neutral position will move your power chair in the
direction that the joystick is pushed. The farther forward or backward you push the
joystick, the faster your power chair will go.
Battery indicator /
Joystick display
On/Off Button
Horn
Speed Setting FASTER
Speed Setting indicator
Speed Setting SLOWER
Joystick
Picture 1

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User Manual
© 2016 Excel, part of Van Os Medical UK Ltd. | Excel House | Ashbrooke Park |
Sherburn in Elmet| T: 01977 681 400 | E: sal[email protected] |
W: www.vanosmedical.nl/en
The joystick display
The joystick display is a multifunctional visual display. This display provides three
types of information:
On / Off status;
Battery indicator;
Fault diagnostics.
Battery indicator
The joystick LED array is composed of 10 LED lights:
Three: Red;
Four: Orange;
Three: Green.
When all LED lights are lit continuously, there is a full charge on the batteries. As
you use your power chair the batteries will discharge The LED lights in the array will
begin to turn off in descending order. A single red LED light indicates the lowest
state of operable charge on the batteries. The batteries should be charged
immediately.
Control system status indication
The joystick LED array is also designed to help you diagnose any problems with the
electrical components of your power chair. The LED array does this by flashing on
and off in a coded sequence. The battery gauge and maximum speed/ profile
indicator show the status of the control system.
Battery indicator is steady
This indicates that all is well.
Battery indicator flashes slowly
The control system is functioning correctly, but you should charge the batteries as
soon as possible.
Battery indicator steps up
The power chair batteries are being charged. You will not be able to drive the power
chair until the charger is disconnected and you have switched the control system off
and on again.
Battery indicator ripples
The joystick has been displaced out of the neutral position while the control system
is switched on. Release the joystick to clear the fault. Note that this is not a fault. If
the condition persists after removing your hand, the joystick may be damaged.
Contact your Travelux dealer.
Battery indicator flashes rapidly
The control system safety circuits have operated and the control system has been
prevented from moving the power chair. This indicates a system trip, i.e. the VR2
has detected a problem somewhere in the power chair’s electrical system.

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User Manual
© 2016 Excel, part of Van Os Medical UK Ltd. | Excel House | Ashbrooke Park |
Sherburn in Elmet| T: 01977 681 400 | E: sal[email protected] |
W: www.vanosmedical.nl/en
Please follow this procedure
Place the joystick in the neutral position and turn the control system off and on
again to clear the fault. If the fault does not clear go to the next step;
Switch off the control system;
Disconnect and reconnect all connectors on the power chair and the control
system to make sure they are mated securely;
Check the condition of the battery;
If you can’t find the problem, see chapter 8;
Switch on the control system again and try to drive the power chair. If the
safety circuits operate again, switch off and do not try to use the power chair.
Contact your Travelux dealer.
4.2 Up-down switch
The Travelux Venture is provided with a special up-down switch. This is an electric
adjustment; it helps you to reach for higher places. For example, high cabinets in the
kitchen.
The highest position will look like picture 2. The lowest position will look like
Picture 3. You can adjust this with the UP-DOWN switch, which you can find below
the joystick. On picture 4, you can see what the switch looks like. Push the switch to
UP to go up, and push the switch to DOWN to go down. Let go of the switch if you
think the chair is high or low enough. If you let go of the switch, it will stop going up
or down. If the chair is in the highest or lowest position, it will stop moving up or
down. This means that you can easily push the switch up or down until the chair
doesn’t move up or down anymore. Then you know that you have reached the highest
or the lowest point.
 Warning:
The Travelux Venture can only drive in the lowest position. Make sure that the
chair is in the lowest position before you try to drive the Venture, otherwise it
won’t move forward.
Picture 2
Picture 3
Picture 4