Vantage Hearth MC210CS Manual

This document is protected by copyright law. Unauthorized duplicaon, display, or modicaon in any form is prohibited.
This document applies only to the soware/hardware indicated. Due to connuing development, the informaon is subject
to change without noce. This document contains no guarantees or warranes specically expressed or implied.
Fiber Opc Communicaons MC210CS
Document: CS-0059-01
Fiber Opc Communicaon Setup
Model: MC210CS
IMPORTANT INSTALLATION NOTES
• We provide two converters. One pre-installed in the sign, and the other provided for
installaon at the building (Network Room or Computer)
• They support Single Mode ber, and accept SC Type connectors only.
• We DO NOT provide the ber opc cable.
• The converters require (2) ber cables for TX (Transmit) and RX (Recieve). When
connecng, make sure the TX and RX ports are crossed from one converter to the
other.
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Page 2 Page 3
CONNECTION AT THE BUILDING/OFFICE
CONNECT TO ADAPTER AT THE SIGN
• We provide two converters. One pre-installed in the sign, and the other provided for installaon at the building.
• They support Single Mode ber, and accept SC Type connectors only.
• We DO NOT provide the ber opc cable.
• The converters require 2 ber cables RX and TX. When connecng, make sure the TX and RX ports are crossed from one
converter to the other.
1Locate the Fiber Opc adapter for the building. Install
near your computer or network connecon and power on.
SIDE 1: Fiber, Status, Network SIDE 2: Power Connecon
2Plug in the other end of your Fiber Cables to the TX and RX
ports. Connect the TX from the sign to the RX at the building
and the RX from the sign to the TX at the building.
3
Plug the ETHERNET Network Cable di-
rectly to your COMPUTER
Temporary or LightSpeed ONLY
SM Innity or LightSpeed
4Verify the connecvity between the Fiber Converters from the status lights.
CONNECTION OVERVIEW
NETWORK SWITCH OR
INTERNET ROUTER
Plug your Network Cable to the ETHERNET network port on the
Fiber Converter, then connect it to your NETWORK SWITCH, or
INTERNET ROUTER.
5Access a computer that is connected
directly, or to the same network as the
sign. Then proceed to the next secon to
congure the SIGN CONTROLLER.
IF COMMUNICATION CANNOT BE ESTABLISHED:
• Check the power and status indicators on BOTH adapters.
• Verify the Fiber Cables are crossed between the adapters (TX to RX, RX to TX)
• Verify the Fiber Cables or RJ45 Ethernet Network Cables are not pinched,
damages, or disconnected.
• Contact Technical Support if the problem cannot be resolved.
REAR OF LED SIGN
FIBER OPTIC CONVERTER INSTALLATION
NOTE: Verify the soware type congured with your display. If you are using a custom or 3rd party opon, contact
the 3rd party or follow the instrucons shipped with the custom project.
LIGHTSPEED (Local)SM INFINITY (Online)
The display MUST be connected to the internet. This means
the ber converter at the building must connect to a
network switch or router.
The display is controlled directly from a computer with the
soware installed. With this opon, communicaons can be
connected directly to a single computer, OR over a network.
Internet access is not required by the sign. If using live video
the soware is pre-installed on the controller or workstaon
in the press box.
REAR OF LED SIGN
SWITCH to ROUTER
INTERNET ROUTER
CONVERTER to SWITCH
NETWORK SWITCH (oponal)
COMPUTER to ROUTER
COMPUTER ON NETWORK
BUILDING SIDE CONVERTER
Internal Fiber Converter (Pre-Installed)
Bring Fiber IN (Not Provided) ETHERNET (Oponal)
(Direct Cable Oponal for LightSpeed Soware ONLY)
FIBER LINES
FIBER to
ETHERNET
CONVERTER
FIBER TO LED SIGN (not provided)
22Idenfy the locaon of the PC Controller using the locaon
diagram that shipped with the sign. The Fiber Converter
will be mounted nearby.
33Remove required LED modules to access the internal
components
• Insert the Hex Key and twist
1/2 turn le to unlock each
latch.
The data and power cables
can be disconnected at the
module. Avoid dropping the
cables inside the sign.
• Gently pull out module, take
care not to pull the cables out.
Hex Key
44Locate the Fiber Converter mounted near the PC Controller.
(May need to remove mulple modules)
11Bring your ber lines into the display using the “COMMS”
port on the back of the LED sign.
55Connect your ber lines to the TX and RX ports on the
converter using SC Connectors. Then power on display.
INSIDE DISPLAY (or Enclosure)
FIBER
CONVERTER FIBER LINES TO BUILDING
FIBER
CONVERTER
FIBER
CONVERTER
FIBER LINES FROM SIGN
TX TX
RX RX
FIBER
CONVERTER
PWR Power Light Device is geng power.
TX/RX FIBER Indicates if there is a good FIBER OPTIC link
between the FIBER ADAPTERS
Link/Act Indicates if there is a good NETWORK connecon
between the FIBER ADAPTERS and Your Network.

Page 4 Page 5
SM Innity TM - COMMUNICATIONS
This is the default, and most common conguraon for displays using SM Innity. The controller in the display is
pre-congured to automacally get an IP address from your network and try to go online.
• Aer connecng all devices and power, go to sminnity.com and login to your account. If you did not get an
account, please contact your dealer or support for assistance.
• Verify if the display is online in the My Displays secon of SM Innity.
If the display is not connecng to the internet.
• Turn the display OFF, wait 30 seconds, then back ON. Wait 10-15 minutes, then check sminnity.com again.
• Verify your network isn’t blocking the display from SM Innity. The following domains, and all sub-domains,
must be allowed on your network.
• sminnity.com
• sminnitymedia.com
• Contact your network admin, or support for further assistance if needed.
The display needs to connect to SM Innity in order to modify content and updates. Unless the display
shipped with a Cellular Modem, the display will use your local network to connect to SM Innity online.
Before you Start:
• Make sure the display is powered on.
• Verify the communicaon devices have signal.
• Verify the communicaon device at the building is plugged into
the network switch or router.
If requested, your display may have been manually congured at the factory for a stac IP address. In most cases, this
is requested by an IT or Network team prior to shipment. Aer connecng all devices and turning on power, you’ll
need to temporarily congure your computer, set the IP address of the display, then connect it to your network and
verify connecon to SM Innity.
A quick guide is below for IT professionals, or those comfortable with networking. Detailed instrucons are provided
later in this guide.
MANUAL IP CONFIGURATION
WARNING: If you are unfamiliar with Network
Conguraon, please contact your Network
Administrator, Tech Support, or your display
provider for assistance. These instrucons carry no
guarantee, and no liability.
QUICK NETWORK GUIDE (use only if you are familiar with networking)
1. Use a computer on the same network as the sign to verify the exisng IP network informaon by using ipcong /all in a cmd window
(IP, SUB, Gate, DNS)
2. Congure the network adapter with the same ip sengs provided by DHCP (IP, SUB, Gate, DNS) to avoid any IP conicts, then add a
secondary IP address to the adapter on the same range as the sign (IE 192.168.0.100) using the Advanced buon.
3. Apply the sengs then Ping the LED sign’s default IP address (192.168.0.2) to verify sengs and local communicaon with the sign.
4. Use UltraVNC (vantageled.com/download) to remotely log into the LED Sign Controller. Contact the dealer or factory support for the
password.
5. Use the “Minimize” buon on the SM Player to access the desktop. Note: the sign will go blank during this process.
6. Congure the LED Sign Controller’s network adapter to a compable scheme for the exisng network, including IP, SUB, Gate, and
DNS. Make sure to use an IP address that will NOT be used for another computer over DHCP.
7. Add a secondary IP to the adapter (Advanced buon) set to the default IP address of the sign as a fail-safe.
8. Apply the sengs. This will may disconnect the VNC session while the sengs are changed.
9. Log back in with UltraVNC with the NEW IP address and verify the controller has access to the internet. Once conrmed, close all
open windows, maximize the SM Player applicaon, and exit out of Ultra VNC.
The sign will now sync with the SM Innity servers over the internet and any changes made in the SM Innity account will be reected on
the sign. If there are any issues or quesons, please contact your Dealer or Factory Support team.
AUTOMATIC (DHCP)
LightSpeed (SignScheduler) - COMMUNICATIONS
The display is managed by a computer connected directly to the
display, or over a network. This opon does NOT require the
display to be connected online, but does require you to install
the LightSpeed soware on your computer. If this is a Live Video
conguraon, you will use the soware pre-installed on the
workstaon or controller.
Before you Start:
• Make sure the display is powered on.
• Verify the communicaon devices have signal.
• Verify the communicaon device at the building is plugged into your computer directly, or over a network.
By default, the display’s IP address is 192.168.0.2. However, if requested, your display may have been manually
congured at the factory for a dierent IP address. In most cases, this is requested by an IT or Network team prior to
shipment.
Aer connecng all devices and turning on power, you’ll need to temporarily congure your computer, set the IP
address of the display, then verify connecon directly or across your network.
A quick guide is below for IT professionals, or those comfortable with networking. Detailed instrucons are provided
later in this guide.
MANUAL IP CONFIGURATION
WARNING: If you are unfamiliar with Network
Conguraon, please contact your Network
Administrator, Tech Support, or your display
provider for assistance. These instrucons carry no
guarantee, and no liability.
QUICK NETWORK GUIDE (use only if you are familiar with networking)
1. Use a computer on the same network as the sign to verify the exisng IP network informaon by using ipcong /all in a cmd window
(IP, SUB, Gate, DNS)
2. Congure the network adapter with the same ip sengs provided by DHCP (IP, SUB, Gate, DNS) to avoid any IP conicts, then add a
secondary IP address to the adapter on the same range as the sign (IE 192.168.0.100) using the Advanced buon.
3. Apply the sengs then Ping the LED sign’s default IP address (192.168.0.2) or the IP address requested by your IT team to verify
sengs and local communicaon with the sign.
4. Use UltraVNC (vantageled.com/download) to remotely log into the LED Sign Controller. Contact the dealer or factory support for the
password.
5. You will see the SignPlayback applicaon running and playing content on the top le corner of the screen. Avoid windows in this
area as they will show up on the display.
6. Congure the LED Sign Controller’s network adapter to a compable scheme for your exisng network, including IP, SUB, Gate, and
DNS. Make sure to use an IP address that will NOT be used for another computer over DHCP.
7. Add a secondary IP to the adapter (Advanced buon) set to the default IP address of the sign as a fail-safe.
8. Double check, then apply the sengs. This will may disconnect the VNC session while the sengs are changed.
9. Log back in with UltraVNC with the NEW IP address and verify the controller communicaons. Once conrmed, close all open
windows, make sure the SignPlayback applicaon is running, and exit out of Ultra VNC.
You can now send messages to the display using the LightSpeed soware installed on any computer with access to this display directly, or
over your network.
1. Install LightSpeed (SignScheduuler) from the disc that shipped with the display.
2. Go to Tools>Opons and select TCP/IP.
3. Add the IP address of your display and save. (leave the port at the default seng)
4. Press OK
5. Begin creang and sending content to your display. Use the Help menu or go to vantageled.com/online-training for instrucons
on using LightSpeed.

Page 6 Page 7
The Sign Controller must be on the same IP scheme as the network to connect to
your computer (LightSpeed) or the internet (SM Innity). If you have any quesons
on what IP address to use, please consult your Network Administrator or contact
technical support.
1. Download and Install the latest Windows version of Ultra VNC by going to:
hps://vantageled.com/download
2. Open Ultra VNC and type in the IP address of the sign, then hit Connect. A
password prompt will appear. Please contact your dealer or tech support for
this password.
3. You will now see the internal sign controller.
SM Innity: Press the Minimize buon to show the windows desktop
LightSpeed: You can keep the SignPlayback applicaon running.
4. Go to the Windows Start menu and select Control Panel
5. Type adapter in the search box, then select View Network Connecons.
Note: If you are using an earlier version of windows, just click on the Network
Connecons icon in the control panel.
6. Double-Click on Local Area Connecon (connected).
7. Double-Click on Internet Protocol Version 4
8. Select “Use the following IP address” Change the IP address to one that is
compable with your network, and is NOT going to be used by any other
computer. Note: This MUST be dierent from your computer’s IP address.
9. Enter a Subnet, Gateway and DNS that are compable with your network.
10. Click the Advanced buon.
11. Click the Add buon and enter the original IP Address that the sign shipped
with. IE “192.168.0.2”. Then press the Tab key to automacally ll in the
Subnet Mask then press OK.
12. Press OK on the Advanced Sengs Window, and Close buon on the
Network Connecons Properes Window to acvate the new IP Address
sengs. You may lose the connecon to the sign. If this happens , reconnect
using the new IP address.
13. A new network window may have opened on the screen. Select “Home”
network. Then close any open network windows.
14. Verify the controller has internet access by opening a webpage in a browser.
If it will not connect to the internet, contact technical support.
15. Close the browser and any other background windows.
16. Click on the SM Player to maximize if the display is using LightSpeed, make
sure the SignPlayback applicaon is running (top le corner). Then close the
Ultra VNC window.
VERIFY SIGN IS ONLINE in SM Innity TM
If you do not have your SM Innity login yet, contact your sign
provider, then connue below.
• Login to SM Innity at www.sminnity.com
• Navigate to the My Displays secon.
• Select your display (if you have more than one).
• Verify your sign is ONLINE from the Display Communicaons
area. The Last Check In date and me should be current.
Note: The page may need to be refreshed.
IF THE SIGN IS OFFLINE
• Wait 5-10 minutes and refresh the page.
• Verify your internet is working.
• Contact your sign provider or factory support.
MANUAL IP CONFIGURATION - CONFIGURE THE SIGN’S IP ADDRESSMANUAL IP CONFIGURATION - CONFIGURE YOUR IP ADDRESS
1. Go to the Windows Start menu and select Control Panel
2. Type adapter in the search box, then select View Network Connecons.
Note: If you are using an earlier version of windows, just click on the Network
Connecons icon in the control panel.
3. Right-Click on the network connecon that you will use to connect to the sign,
and select Status.
4. Click on Details and write down the IPv4 Address, Subnet Mask, Default
Gateway and DNS Server for future reference. Then close the Details and Status
Windows.
5. Double-Click on the network connecon that you will use to connect to the sign.
6. Double-Click on Internet Protocol Version 4
7. Select Use the following IP address and enter the IP address informaon that
you wrote down earlier, then click the Advanced buon.
8. Click the Add buon and enter an IP Address that is on the same scheme as the
sign (Example: 192.168.0.100). Then press the Tab key to automacally ll in the
Subnet Mask then press OK.
Note: Make sure this IP address is not being used by another computer on the network, and
it dierent from the default IP address of the sign (192.168.0.2). If you have any quesons,
ask your Network Admin.
9. Press OK on the Advanced Sengs Window, and Close buon on the Network
Connecons Properes Window to save the new IP Address sengs.
10. Verify communicaon to your network by opening up a web page.
DO NOT use the following:
192.168.0.1 192.168.0.20
192.168.0.2 192.168.0.21
Verify communicaon to the sign using a “PING” test.
1. Click the Windows Start menu.
2. In the Search box type cmd then press the ENTER. This will bring up a command window.
3. Type the word ping, hit the spacebar then type in the IP address of the sign
(Default is 192.168.0.2) then Press ENTER. If you see Request med out or Desnaon
host unreachable then you will need to verify your computers IP address and any
communicaons hardware. If you do get a response, then you are in low level
communicaon with the sign.
You can now move onto the next secon and change the IP Address of the Sign Controller.
Note: To check your IP address, type IPCONFIG in the cmd window, and press enter. This
will list all your acve network adapters, and their corresponding IP address informaon.
Opon 2 - DIRECT: Connect the Building Radio to your
computer’s network port. This will allow a direct connecon to
the sign. If your display is using SM Innity remember to plug it
back into to the network router or switch aer you have set the
IP address.
Opon 1 - THROUGH NETWORK: Leave the Building Radio
connected to the network router or switch. If you have any
trouble, you may need to use opon 2.
CONNECT TO THE SIGN and VERIFY
CONNECT VERIFY
NOTE: The instrucons below assume you want to have your computer connected to both the display and your network/internet.
If you are using LightSpeed and only want to connect directly to the sign, you can skip steps 3-4, and simply change your main IP
address on step 7, then save.
CONNECT WITH LIGHTSPEED (SignScheduler)
You can now use the LightSpeed (SignScheduler) soware to control
your display.
1. Install LightSpeed (SignScheduuler) from the disc that shipped
with the display.
2. Go to Tools>Opons and select TCP/IP.
3. Add the IP address of your display and save. (leave the port at the
default seng)
4. Press OK
5. Begin creang and sending content to your display. Use the Help
menu or go to vantageled.com/online-training for instrucons.
IF YOU CANNOT CONNECT TO THE SIGN
• Check all Communicaon Devices and Cables
• Check power to the display
• Verify you have the correct IP address entered in LightSpeed
• Contact your sign provider or factory support for further assistance.