Vax Impact 502 Installation instructions

vax.co.uk
U86-IN-(Be, Pe)
Impact 502
Let’s get started

This vacuum cleaner is intended
for household use only and NOT for
commercial or industrial use.
•
Only use the vacuum cleaner indoors
on dry surfaces and keep the area
you’re cleaning well lit.
• Keep ngers, hair and loose clothing
from moving parts and openings
whilst using the vacuum cleaner.
• This vacuum cleaner is NOT to be
used by children under eight years
or persons with reduced physical,
sensory or mental capabilities, unless
they have been given instructions
on how to use the machine or are
supervised during use. Any cleaning
or maintenance of your vacuum
cleaner should not be made by children
without supervision and ensure they
don’t play with the vacuum cleaner.
Only Vax recommend tools should be
used with this vacuum cleaner.
Basic safety precautions
Don’ts
8 Don’t use this vacuum cleaner if it
has been dropped, damaged or
left outdoors.
8 Don’t run over the power cord or use
vacuum cleaner if the power cord or
plug is damaged. Please contact our
Customer Care Line on: 0844 4128
455 (Mon-Fri 8.30am to 6.30pm, Sat
9.00am to 5.00pm).
8 Don’t handle the plug or use the
vacuum cleaner with wet hands.
8 Don’t pull or carry this vacuum
cleaner by the power cord. Don’t use
the Power cord as a handle, pull the
power cord around corners, sharp
edges or close a door over the Power
cord. Don’t unplug vacuum cleaner by
pulling on the power cord.
8 Don’t vacuum up any ammable
or combustible materials (lighter
uid, petrol, kerosene etc.) or use
the vacuum cleaner in an area with
explosive vapours or liquid.
8 Don’t vacuum up hot coals, cigarette
butts, matches or smoking hot burning
items or use in an area where there
may be harmful uids (chlorine,
bleach, and ammonia drain cleaner).
Let’s talk safety

3 Turn o all controls on the vacuum
cleaner before disconnecting or
connecting the power cord.
3 Always keep the power cord away
from the brushes, heated surfaces
and open ames whilst using your
vacuum cleaner.
3 After use always wrap the power
cord around the cord clips provided.
3 Always make sure the lters are in
place before use.
3 Always switch o the vacuum
cleaner before disconnecting or
connecting the hose and accessories.
3 Keep all openings clear and free
from debris as this may aect the
airow/suction.
3 This vacuum cleaner is tted with a
constantly rotating brush bar. To avoid
damage to your ooring, make sure
the brush bar is raised to the highest
setting when using the accessories
and when using on stairs.
3 Always take extra care when
positioning the vacuum cleaner on
the stairs.
3 Always replace the fuse in the plug
with a 13amp fuse.
3 Use only CE approved 13amp extension
cords, non-approved extension cords
may overheat. Care should be taken to
arrange the extension cord as it can be
a trip hazard.
3 Store your vacuum cleaner in a cool,
dry area. If lters have been cleaned
as per user guide instructions
ensure they are thoroughly dry
before storing away.
Please keep instructions for
further use.
Do’s
Don’ts
8 Don’t attempt to remove blockages
with sharp objects as this may cause
damage to your vacuum cleaner.
8 Don’t vacuum up hard or sharp
objects such as glass, nails, screws or
coins etc.
8 Don’t use the vacuum cleaner with
incorrect voltage as this may result
in damage or injury to the user. The
correct voltage is listed on the
ratings label.

Thank you for buying this Impact 502.
Taking care of your carpets and hard oors
The Impact 502 is designed to make vacuuming regularly, as eective and ecient as possible
and this user guide will help you get the most out of your machine.
Maintaining your carpets and hard oors will ensure they keep their appearance for longer and
Vax will help you take good care of them.
Taking care of your Impact 502
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets and hard oors.
Taking care of you
We’re here if you need us. Instead of taking me back
to the shop, simply visit:
vax.co.uk/support or call:
(UK) 0844 412 8455 (ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm, Saturday 9.00am to 5.00pm
Calls are charged at the UK local rate. Please make a note of the serial number and model number
of the product before calling.
Alternatively, you can write to us at:
Vax Ltd., Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, WR9 0QH, UK
Let us know what you think @VaxUK

Contents
Impact 502
Let’s talk safety
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
Let’s talk technical
What to do if it goes wrong
Getting in touch
Accessories
Notes
Included with
your machine
Impact 502 Pet
+
TurboTool
Reach extension hose 2.2m
Extension hose 1.5m
Dusting brush
Crevice tool
Extension tube
Hard oor tool
Impact 502 Reach
+
Initial Setup for normal operation
1. Use the base accessories.
a. Shortest hose
b. Extension tube set to shortest practicable length.
2. Clean lters installed.
3. Dust receptacle empty.
4. All Bleeds must be closed.
5. Variable Power set to Maximum.
6. Floor heads/tools set to Carpet Mode for carpet cleaning.
7. Mechanical Agitation turned ON for carpet cleaning.
8. Floor heads/tools set to Hard Floor Mode for hard oor cleaning.
9. Mechanical Agitation turned OFF for hard oor cleaning.

Getting to know your machine
Getting started
Extension tube
and crevice
Handle release button
Dust brush holder
Handle
Turbo tool holder
(some models only)
Carry handle
Dirt container
release button
Separator
Dirt container lid
Dirt container
HEPA pre-motor lter
(hidden)
Dirt release clip
Upper release
cord hook
Height adjuster dial
Name Impact 502
Voltage 220-240V-50Hz
Wattage 900W
Cord length 8m
Weight 5.25kg
Technical Specication
Subject to technical change without notice.
Filter Kit (Type 110)
1-1-134394-00
Belt Kit (Type 25)
1-1-134411 -00
Turbo Tool (Type 6*)
1-1-134419-00
Crevice Tool (Type 16)
1-1-134427-00
Dusting Brush (Type 10)
1-1-134426-00
Accessories & Consumables
* Selected models only.
To purchase consumables and accessories, please visit vax.co.uk
Hose connector
Hose inlet
On/o button

Getting to know your machine
Getting started
Assembling your vacuum cleaner
Lift handle up and click
into place.
Dusting Brush into dusting
brush holder with brushes
facing outwards.
Line up latch on accessory hose,
push until clicks into place.
Line up TurboTool brushes into
TurboTool holder, push into place
until it clicks (some models only).
Push accessory hose into
hose to machine connector.
Push extension tube and
crevice onto holder.
Before you begin cleaning
WARNING: Always switch o the vacuum cleaner before connecting or disconnecting the hose/attachments
or removing and emptying the dirt container
IMPORTANT: The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does
overheat the thermostat will automatically turn the vacuum cleaner o. If this happens switch the vacuum cleaner o
and unplug from electrical socket. Remove and empty the dirt container also check the vacuum cleaner for blockages.
Allow the vacuum cleaner to cool for approximately 1 hour (if you have cleaned the lters please wait 24 hours for the
lters to fully dry before putting back into the machine).
Filters require cleaning at least every 3-6 months. If the vacuum cleaner is blocked, switch o and unplug before
removing the blockage.
When the vacuum cleaner is stood in the upright position, or when using the hose and tools the brush bar height adjuster
must be set to the highest setting.
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE

Using your machine
Using your machine
TIP
For best performance use your
vacuum cleaner with only the
accessory hose attached.
Plug vacuum cleaner into the
mains, switch on. Turn brush
bar height adjuster dial to
desired setting.
Press On/O button to
switch on.
Place foot on oor head
and pull handle to recline.
IMPORTANT: Always switch o and unplug the vacuum cleaner before connecting or disconnecting the hose/
attachments, or removing and emptying the dirt container.
The accessories can be attached to the extension tube or directly to the hose.
When using accessories on the hose/extension tube raise the height adjuster to the highest setting.
Pull hose out of hose
to machine connector.
Attach accessory
to tube/hose.
Attach accessory hose to
extension hose.
If required attach extension
hose to extension tube.
Using accessories
Choose an accessory.

Using your machine
This vacuum cleaner has a
constantly rotating brush bar.
When cleaning on stairs raise the
height adjuster dial to the highest
setting. The brush bar must
overhang the stair tread. Always
take care when cleaning stairs.
WARNING
Hard oor cleaning
Hard oor cleaning tool.
Line up oor tool with base of vacuum
cleaner, push it until it clicks into place.
Lie vacuum cleaner on its
back exposing brush bar.
Hold vacuum cleaner with brush bar over tread of stairs.
Using on the stairs
Always raise the height of the brush bar to hard oor setting when using the vacuum cleaner on lino
and hard oor. Apply the hard oor adaptor for optimum results on hard oors.
TIP
To ensure the oor tool is
correctly tted, the wheels
should be towards the back of
the oor tool when attached to
vacuum cleaner.

Taking care of your machine
Press the dirt container
release button, pull to remove.
Emptying the dirt container
Cleaning the HEPA pre-motor lter
Hold dirt container
over a bin.
Press the dirt release clip,
allowing dirt/debris to fall out.
Turn the dirt container
release button, pull
to remove.
Leave to dry for
24 hours or until
fully dry before
placing back in the
vacuum cleaner.
Turn the HEPA
pre-motor lter
anti-clockwise,
pull to remove.
Tap HEPA pre-motor
lter over a bin to remove
any dirt/debris.
Rinse under water
(max 40°C).
Line up HEPA
pre-motor lter tabs
in dirt container lid,
turn clockwise until it
clicks into place.
IMPORTANT: The motor is equipped with a thermal cut-out. If for any reason the machine should overheat, the
thermostat will automatically turn the machine o. Switch o and unplug the vacuum cleaner. Check the machine
for blockages and clean the lters. Wash the pre-motor lters with warm water (40°C max) and leave for 24
hours or until fully dry before replacing into the machine.
Filters require cleaning at least every 3-6 months (depending on the level of use).
Don’t use your vacuum cleaner without all the lters in place.
TIP
Don’t over ll the dirt
container to avoid blocking
the air ow through the
vacuum cleaner and replace
lters every 6-9 months.

Taking care of your machine
Cleaning the post motor lter
Cleaning the separator
Storing your vacuum cleaner
Wrap the power
around the quick
cord release hooks.
Press handle
release button.
Lower handle
downwards.
Press post motor
lter cover clip, pull
to remove.
Turn separator
anti-clockwise
to ‘unlock’, pull
to remove.
Remove any dirt/
debris. Rinse under
water (max 40°C).
Using a soft brush
clean any dirt/debris
out of the separator.
Remove post
motor lter.
Tap separator over
a bin to remove any
dirt/debris.
Leave to dry for 24
hours or until fully dry
before placing back in
the vacuum cleaner.
Always use the carry
handle to lift and carry
the machine.
Line up tabs on
separator with dirt
container, turn
separator clockwise
to ‘lock’ and click
into place.
The separator
should sit on seal
in bottom of dirt
container when
correctly tted.

Taking care of your machine
Remove hose end from
the oor head.
Wrap hose around hose guide. Over and behind carry handle.
Into hose to machine connector.
Attach accessory hose
to extension hose.
Storing extension hose on vacuum cleaner (optional)

Let’s talk technical
Removing dirt/debris from TurboTool (some models only)
Removing debris from the brushbar
Using a pair of
scissors cut any hair
or debris free from
around the brushes.
Line up the tabs on front
of the housing and re-t.
Slide locking ring into
groove to secure.
Slide the locking ring
to remove.
Using a pair of scissors
remove any threads or
hair caught around the
brush bar.
Lift and separate
the housing.
IMPORTANT: Unplug and switch o vacuum cleaner before performing maintenance or troubleshooting checks.

Let’s talk technical
What to do if it goes wrong
Replacing the belt
Place belt on rounded
area of brush bar
without bristles.
Line up right side of
brush bar with base,
push into place. Lift and
push left side of brush
bar until clicks into place.
Lie vacuum cleaner
on its back exposing
brush bars. Use a cross
head screwdriver.
Undo 5 screws
Line up brush bar
cover, push until it
clicks into place.
Replace 5 screws
and tighten.
Lift to remove
brush bar cover.
Lift to remove brush
bar. Remove and
dispose of old belt.
Clean any debris from
spindle. Place new
belt on spindle.
Remove hose end
from the oor head.
Lift clip under the
hose inlet.
Pull latch out and
remove hose.
Line up latch, push until
it clicks into place.
Removing a blockage from the hose
If the brush bar does not rotate
easily then the belt may not
have been tted correctly. Make
sure the belt is not twisted.
WARNING
TIP: Test for blockages by dropping a small ball of paper through the those. Remove any blockage by inserting wire
coat hanger into hose.

What to do if it goes wrong
• Check the ‘This pack contains’ panel on the box to make sure the
part is included with your vacuum cleaner.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with a
13amp fuse.
• The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and check the
hose for blockages. Clean the lters and allow the vacuum cleaner to cool
for approximately 1 hour (if you have washed the lters you will need
to wait 24 hours for the lters to fully dry before putting them back into
the vacuum cleaner).
• The brushbar may be clogged, check the brush bar and clear any
hair or debris. Go to ‘Let’s talk technical’.
• The belt might be broken, go to ‘Let’s talk technical’.
• There may be a blockage in the hose. Please remove the hose from the
vacuum cleaner, check and clear any blockages. Go to ‘Let’s talk technical’,
• Empty the dirt container and clean lters. Go to the ‘Taking care of your
machine’ page*.
• The brushbar may not be turning. Go to ‘My brushbar isn’t turning?’ below.
• The brush bar height adjuster dial may not be set to the correct setting. Go to
‘Using your machine’.
• If the accessory/tool will not pick up, check and clear any blockages. Go to
‘Let’s talk technical’.
SolutionProblem
Is there an accessory
missing?
Why does my vacuum
cleaner have no power?
Why won’t the vacuum
cleaner pick up?
My brushbar
isn’t turning?

Getting in touch
Accessories
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the vacuum cleaner
before calling.

Getting in touch
Accessories
Don’t forget your accessories!
Order at: www.vax.co.uk/spares-and-solutions
TurboTool (Type 6)
1-1-134419-00
Use the TurboTool for vacuuming your stairs,
upholstery and car interiors. It’s great for picking up
stubborn pet hair.
Pro cleaning kit (Type 2)
1-1-133326-00
All our best tools all in one kit that makes cleaning
your home quicker, easier and with even better results.
We’ve taken care of cleaning all of the hard to reach
areas such as on top of cupboards and in between
blinds to the dust that collates behind and
within the radiator.
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the vacuum cleaner
before calling.

Notes
Notes

Notes
Notes

Vax Ltd., Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, WR9 0QH, UK
email: inf[email protected] website: vax.co.uk
Version 1.0
EEC Statement of Compliance: Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility,
declare that the U86-IN-(Be, Pe) series is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive. EMC: 2004/108/EC Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.
@VaxUK
© 2014 All rights reserved. VAX®, VAX Lozenge, are trade marks or registered trade marks of Techtronic Floor Care Technology Ltd.