Vax Power 5 Pet VX28 User manual

User Guide
Designed in the UK
vax.com.au
vax.co.nz VX28

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Contents
Contents
Machine Overview
General Safety Information
Getting Started
Looking After Your Machine – Filters
Looking After Your Machine – Filters
FAQs
Other Information
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5
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8
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Machine Overview
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1
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Handle
Dirt container lid
Power On/O button
Inner separator
Hose connector
Base
Dirt container release button
Variable power
Cord rewind button
Main body
Wheel outer
Wheel inner and lter housing
Outer cyclone
Dirt container
TurboTool
Upholstery tool
Combination oor tool
Crevice tool
Flexible hose
Dusting brush
Tool storage clip
Telescopic wand
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General Safety Information
This vacuum cleaner is intended for household use only and NOT for commercial or industrial use.
When using the vacuum cleaner basic safety precautions should always be observed, including the following:
1. Only use the vacuum cleaner indoors on dry surfaces.
2. Turn o the on/o switch on the vacuum cleaner controls before disconnecting or connecting
from the mains supply.
3. Always unplug the vacuum cleaner before connecting or disconnecting the vacuum hose and accessories.
4. Children should be supervised to ensure that they do not play with the appliance.
5. This appliance is not intended for use by children and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance in a safe way and understands the hazards involved.
6. Cleaning and maintenance shall not be made by children.
7. The appliance should only be used as described in the quick start guide and in the full user guide.
8. Only Vax recommended attachments should be used with this appliance.
9. Do not use this vacuum cleaner if it has been dropped, damaged, left outdoors or dropped into water.
Do not use this vacuum cleaner with a damaged cord or plug.
10. Do not pull or carry this appliance by the cord. Do not use the cord as a handle, close a door on the cord or
pull the cord around sharp edges or corners. Do not run the vacuum cleaner over the cord. Keep the cord
away from heated surfaces.
11. Do not handle the plug or the vacuum cleaner with wet hands.
12. Keep hair, loose clothing, ngers and all parts of the body away from openings and moving parts.
13. Do not pick up any hot coals, ash, cigarette butts, matches or any hot, smoking or burning objects.
14. Do not pick up any ammable or combustible materials (lighter uid, petrol, kerosene etc.) or use in the
presence of explosive liquids or vapours.
15. Do not vacuum harmful or toxic material (chlorine, bleach, ammonia, drain cleaner etc.).
16. Do not vacuum hard or sharp objects such as glass, nails, screws, coins etc.
17. Do not vacuum plaster dust, concrete dust or any other building or vitreous materials.
18. Do not vacuum baking soda or any other powder-based carpet refresher or deodoriser.
19. Store the vacuum cleaner in a cool, dry area.
20. Use only SAA approved 10amp extension cords. Non-approved cords may overheat. Care should be taken to
arrange the cord so that the cord cannot be tripped over.
21. Do not put any objects into openings. Do not use with any openings blocked and do not restrict airow.
Keep all openings free of dust, lint, hair or anything that might reduce airow.
22. Do not use the vacuum cleaner with blocked lters and without all of the lters in place.
23. Take extra care when positioning the vacuum cleaner on the stairs.
24. Keep vacuuming area well lit.

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General Safety Information
WARNING: Always switch o and unplug the vacuum cleaner from the electrical socket before assembling,
opening or emptying the dirt container, or before connecting/disconnecting the attachments.
CAUTION: The vacuum cleaner is a very powerful unit. Before plugging the cord into the electrical socket,
make sure the switch is in the ‘o’ position.
IMPORTANT: If the inlet, hose or telescopic tube is blocked, switch o the vacuum cleaner and remove the
blockage(s) before re-starting the vacuum cleaner.
IMPORTANT: Vax recommends the use of Residual Current Device Rating of 30mA or less.
IMPORTANT: It is very important that lters are kept clean to obtain maximum performance from your vacuum
cleaner. Not cleaning and not replacing your lters regularly can reduce the suction power and
cause overheating and permanent damage to the vacuum cleaner.
NOTE: If the supply cord is damaged it must be replaced by the manufacturer, or a similarly qualied person
in order to avoid hazard, or invalidating the warranty.
IMPORTANT: The motor is equipped with a thermal cut-out. If for any reason the unit should overheat (eg. from
blocked nozzles, a full dust container or unclean lters), the thermostat will automatically turn o the
switch. Should this occur, unplug the vacuum cleaner from the electrical socket and turn o the switch.
Remove dirt container and empty. Clean lters. Allow the unit to cool for approximately one (1) hour.
To re-start, plug into an electrical socket and switch back on.
DAMAGE TO THE VACUUM CLEANER CAUSED AS A DIRECT RESULT OF NOT ADHERING TO THE GENERAL
SAFETY INFORMATION AND THE INSTRUCTIONS IN THIS USER GUIDE INVALIDATES THE WARRANTY
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE

5
Getting Started
How to use
Adjust the power for
dierent surfaces
as required.
Hard Floors
Carpets
For use on carpets click
rocker switch forward. For
use on hard oors click
rocker switch back.
Storage
Cable rewind button is
located at the rear of the
machine. After unplugging
press the cable rewind until
the cord is fully retracted.
For convenience there is a parking slot located at the rear of
the vacuum cleaner where the oor head and tubes can be
attached for storage and carrying.
Insert the end of the hose
into the unit. Ensure the
hose has clicked into place.
Slot the metal telescopic
extension tube and hose
handle together. All
accessories can be tted
to the end of the metal
telescopic extension tube.
Fully unwind the power
cord. A yellow mark on the
cord indicates the
recommended cord length.
Do not exceed the cord
beyond the yellow mark.
Plug in and switch the unit on
by pressing the power button.
Assembling your cylinder
PLEASE READ SAFETY INFORMATION BEFORE USE (p3-4)
Before plugging the cord into the electrical outlet, make sure the switch is in the ‘o’ position. Hold the vacuum cleaner rmly when starting and in use.

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Looking After Your Machine - Filters
Emptying and cleaning the dirt container
Remove dirt container
by pushing down the dirt
container release button and
lifting the dirt container.
Hold the dirt container
and locate the dirt release
button on the rear of the
dirt container.
Hold dirt container over a
bin and press dirt release
button to open, allowing dirt
to fall out.
NOTE: Empty the dirt
container when the MAX
mark is reached.
NOTE: Check lters for
cleanliness everytime you
empty the dirt container.
Clean where necessary.
Replace lters when
discoloured and/or damaged
(frequency will depend on
level of use).
Tap excess dirt from the lter. Rinse under a tap and leave to dry at least for 24 hours
before replacing in vacuum cleaner.
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Hold the dirt container and
twist the lid anti-clockwise.
Lift the lid to reveal the
pre-motor lter.
Lift out the pre-motor lter.
TAP
4
MAX
40˚C
MAX
40˚C
5
24hr
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Cleaning the pre-motor lter
WARNING: Always switch o and unplug the vacuum cleaner from the electrical socket before assembling, opening or emptying
the dirt container, or before connecting/disconnecting the attachments.
IMPORTANT: For best cleaning results lters require cleaning at least every three months. Do not use your vacuum cleaner
with clogged lters and without all of the lters in place.
IMPORTANT: The motor is equipped with a thermal cut-out. If for any reason the unit should overheat, the thermostat will
automatically turn the unit o.

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Looking After Your Machine - Filters
Cleaning the Antibacterial HEPA media post-motor lter
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TAP
3
Post-motor lter is located
in the wheel. Hold the
centre of the wheel
and twist wheel cover
anti-clockwise.
With the wheel cover o
the post-motor lter is
easily removed.
Tap all excess dirt o
the lter.
5
Cleaning the shroud
Removing blockages from the TurboTool
Locking ring
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123
TAP
6
Lift the lid to reveal the
pre-motor lter.
Lift out the pre-motor lter.
Hold the dirt container and
twist the lid anti-clockwise.
4
Remove the inner separator
from the container.
NOTE: Do NOT wash
antibacterial HEPA media lter.
Remove the cap from the
inner separator.
Dislodge any excess dirt by gently tapping the
inner separator upside down above a bin.

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FAQs
Warning: To reduce the risk of personal injury, unplug the vacuum cleaner before performing maintenance/troubleshooting checks.
Is there an accessory missing?
• Check the ‘Getting Started’ page in this guide or the box that the machine came in to make sure that the part is denitely included in
your unit.
• If it is missing, we’re here to help. Simply call us on AU 1300 361 505 / NZ: 0800 800 900
Why won’t the vacuum cleaner pick up?
• The lters may need cleaning, please refer to the ‘Looking After Your Machine – Filters’ page of this user guide (p6-7)
• The separator may be clogged, please refer to the ‘Looking After Your Machine – Filters’ page of this user guide (p6-7)
• There may be a blockage in the hose, please check the hose and remove the blockage
• The dirt container may be full or blocked, please refer to the ‘Looking After Your Machine – Emptying and cleaning dirt container’ page of
this user guide (p6)
• The dirt container may be incorrectly installed, please ensure the dirt container is locked in place
Why won’t the accessories pick up properly?
• The TurboTool may be blocked, please refer to the ‘Looking After Your Machine – Removing Blockages’ page in this user guide (p7)
• The accessory may be broken
What do I do if an accessory/the unit becomes damaged or broken?
• Please check if the damage is with the accessory or the unit. To do this, rstly remove the accessory from the unit and check if there
is suction from the hose. If there is suction from the hose this conrms that the damage is with the accessory.
Call us on AU 1300 361 505 / NZ: 0800 800 900
• If having done the above checks, checked the hose for blockages and cleaned the lters there is still no suction/limited suction from the
hose, please call our Vax Careline on AU 1300 361 505 / NZ: 0800 800 900
Why is dust escaping from the vacuum?
• The lters may not be installed correctly, please refer to the ‘Looking After Your Machine – Filters’ page of the user guide (p6-7)
• The dirt container may be full or blocked, please refer to the ‘Looking After Your Machine – Emptying and cleaning dirt container’
page of this user guide (p6)
• The lters may need cleaning, please refer to the ‘Looking After Your Machine – Filters’ page of this user guide (p6-7)
• There may be a blockage in the hose, please check the hose and remove the blockage
Why does my vacuum cleaner have no power?
• It may not be plugged into the electrical socket correctly. Ensure that the plug is pushed into the electrical socket securely
• The electrical socket may not be working. Check the fuse or breaker and consult an electrician
• The motor thermostat may have tripped. Switch o and unplug the vacuum cleaner. Check the unit for blockages, clean the lters
– please refer to the ‘Looking After Your Machine – Filters’ page of this user guide (p6-7) and clean the separator – please refer
to the ‘Looking After Your Machine – Emptying and cleaning dirt container’ page of this user guide (p6). Leave the vacuum cleaner
for 24 hours before switching the vacuum cleaner back on
Why does the vacuum cleaner cut out?
• The motor is equipped with a thermal cut-out. If for any reason the unit should overheat, the thermostat will automatically turn the unit o.
Should this occur, unplug the vacuum cleaner from the electrical socket and turn o the switch. Remove and empty the dirt container.
Check the hose for blockages. Clean the lters. Allow the unit to cool for approximately 1 hour (if you have cleaned the lters you will need
to wait 24 hours for the lters to dry before putting them back in the machine)
What do I do if the unit becomes damaged or broken?
• We’re here to help. Simply call AU 1300 361 505 / NZ: 0800 800 900 or visit vax.com.au / vax.co.nz

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Other Information
Service & Help
Vax Careline:
(AU) 1300 361 505
(NZ) 0800 800 900
Monday-Friday 8.30am to 5.00pm
Any queries or concerns about using your Vax, call the Vax Careline. Calls are charged at the standard local rate.
Please make a note of the serial number and model number of the steam cleaner before calling. For the nearest
Service Agent, please call the Vax Careline or visit vax.com.au
Technical Specification
Voltage: 220–240V ~ 50Hz
Wattage: 2000W
Filters Pre-motor filter (washable)
Antibacterial HEPA Post-motor filter (not washable)
Capacity: 2.5L
Cord length: 6m
Cylinder weight: 4.9kg
Subject to technical change without notice.
Double
Insulated
Indoor
Use
Read
Instructions

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Notes

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Notes

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Notes

Distributed by Techtronic Industries Australia Pty. Ltd.
31 Gilby Road, Mt Waverley, VIC 3149 Australia
Careline AU: 1300 361 505 / www.vax.com.au
Careline NZ: 0800 800 900 / www.vax.co.nz