Vecna Healthcare Vgo User manual

Quick Setup Guide
For more details – consult your VGo User Guide.
You can view or download it at: vgocom.com/support
STEP1 Set up the hardware
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1) Unpack the box and make sure you have:
nVGo Upper section (part with LCD display)
nVGo Lower section (part with wheels)
nCharge Dock
nCharge Dock AC adapter and power cord
nBattery
nHandheld remote control (with AAA
batteries)
2) Hold the latches all the way up and gently,
but firmly seat the upper section stalks into
the lower section sockets.
3) Flip the latches down.
4) Remove the VGo’s battery compartment
cover, set the battery inside, with it’s wire
on top, beside the foam block. (Note: if you
have the full size extended-life battery,
remove the foam block).
5) Connect the battery wire, secure with the
velcro strap, and replace the cover.
6) Press and hold the Power button until it
lights up (found on the rear of the VGo,
just behind the battery compartment cover).
Latches
Battery Compartment
(in the back)
Save your VGo Box! Your VGo is packed with
custom foam. You may need the foam/box for shipping
to another location, or for returning to VGo in the
event that you need to have the VGo serviced.

STEP2 Set up the wireless connection
For WiFi
1) From the Welcome screen, select Next to
configure your Wi-Fi.
2) Touch the center blue OK button to select WiFi
Network Settings.
3) Use the blue arrow keys to scroll and highlight
your required Wi-Fi network and touch the cen-
ter OK button.
n
If the required network is “hidden”, it will
not appear in the list. Select Add Hidden
and enter the required information.
4)
Enter your WEP key or Pass key and select Accept.
nIf you are prompted to Select EAP
Method, then certificates are required.
Consult Appendix 1 of your user guide for
detailed instructions.
nIf the network is “open” and no passkey
is required, this step will be skipped.
5) Wait for a new screen that says
“Please Login to vgocom.com....” This may
take a few minutes.”
6) Leave your VGo at that screen and proceed
to Step 3.
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1) From the Welcome screen, select Next to
configure your 4G LTE connection.
2) Use the blue arrow keys to highlight Reboot
to VZW 4G LTE and touch the center blue OK
button to select.
3) A message will notify you that a re-boot is
required. Select Yes.
4) The VGo will restart and the Welcome screen
will again be displayed. Select Next.
5) Select VZW 4G LTE Settings
6) Wait for a new screen that says
“Please Login to vgocom.com....”This may
take a few minutes
7) Leave your VGo at that screen and proceed
to Step 3.
For Verizon 4G LTE (applies only to VGo’s with embedded 4G LTE)
Consult the VGo User Guide on how to
setup VGo on networks that require Static
IP addressing, 802.1X authentication, and
how to enable WiFi roaming.
!
A Verizon 4G LTE Sim Card has been
pre-installed. Your Verizon rep will
need to activate the Sim Card.
!
Further changes may require entry of the Settings Password:
!
345345345

For more details – consult your VGo User Guide.
You can view or download it at: vgocom.com/support
Quick Setup Guide
1) Go to www.vgocom.com and
select My Account
2) Select Create a New VGo
Community
3) On the Sign Up page be sure to
complete all fields and then click
Create Community.
Your VCode is:
4) You will receive an email shortly to
verify your account. Click on the
verify link inside.
5) Log-in with your recently created
username and password.
Proceed to Step 4.
STEP3 Create a VGo community
Steps 3 and 4 should be completed by the person who will be administering
VGos within your organization (administrative privileges can be transferred /
changed at any time).
Skip this step and proceed to Step 4 if this VGo will be added to an existing
VGo Community within your organization.
!
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications .
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
Changes or modifications not expressly approved by VGo Communications, Inc. for compliance could void the users authority to operate the equipment.
© 2011-2014 VGo Communications, Inc. All rights reserved. Instructions subject to change. Printed in the USA. LTE is a trademark of ETSI.
770-000001-07 12/14
Set up your Charge Dock
Plug the power cord into the Charge Dock and position
against a wall that is in an open area for easy access. Select
DOCK on the VGo touchpad or your VGo PC App to charge
the battery.
In order to detect the charging dock, VGo must be
within 10 feet and facing the front of the dock.
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anywhere114

STEP4 Add Your VGo
and Add Users
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1) If you are not logged into your
account, go to www.vgocom.com
and log in .
2) Select the VGos tab and then select
Add a VGo.
3) Enter the Activation Key that is
displayed on the screen of your VGo
and then click Add.
4) Your new VGo will be listed under
the VGos tab as New VGo for
(community name).
nYou may need to refresh
the page to see this.
5) Select the new VGo and select
Edit Properties
6) Enter the Location Name that will
appear in the user’s VGo App. Also
select the TimeZone where the
VGo is located then select Update.
7) To enable new users in addition to
yourself (once complete, continue to
item 8).
nSelect the Users tab, then Add a
User, and fill in the fields.
n
A random password is automati-
cally generated for the user which
you can change. The user can also
change their password at any time.
8) In the VGos tab, select the Manage
Access List icon (looks like a key –
right side of the screen) for your
new VGo, and select the users who
are allowed to access this VGo.
• To remotely use the VGo, a user must have the VGo App on a Windows PC, Apple Mac or iPad.
• To download to a PC or Mac, go to www.vgocom.com and select Download VGo App
(on the home page, left side). For the iPad – go to the Apple App Store and search
for VGo.
STEP5 Get the VGo App
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On your desktop, open the VGo App , log-in, and select the location
(VGo) you want to visit.