Veken W80-W User manual
User Manual
4L
Automatic
Pet Feeder
Specification
Product Features
Battery power alone lasts for up to 30 days.
To prevent food jams, the grain size should not exceed 15mm.
Batteries are not included.
Programming: up to 8 meals per day. portionable in 5g increments, max. filling 200g.
Product Weight: 1.5kg (without batteries and food)
Product Size: L206mm x W341mm x H321mm
Capacity: 4L (dry food pellets between 2-15mm only )
Dual Power Supply: Output DC power adapter, 5V - 1A // 3 x D battery.
2
4
5
6
Desiccant valve keeps kibble dry and fresh.
Top lid to protect kibble from pet access.
Transparent food canister to check filling status.
Detachable body for easy maintenance.
Separate 304 stainless steel food bowl.
Dual power supply, works through power loss.
2
4
5
6
2
Setting up the Feeder
1 Assemble the food bucket, lid and food trays as shown below pictures.
Dual power mode: Connect the USB cable to the machine and plug in the power adapter. If
you do not wish to use the power adapter for power supply, install 3 D-type batteries on the
bottom of the machine. Dual power supply is recommended.
Ensure the battery poles are correctly
directed.
3 Open the lid as shown below and lock after food is added.
Operating the Touch Panel Operation Guide
Rotate counterclockwise to open Rotate clockwise to lock
Insert the food bucket into the
slot and rotate clockwise to lock. Rotate clockwise to fix the lid. Insert the feeding tray into
the bottom slot.
Recording button
Standby status:
Long Press-Record or cancel recording.
Short Press-Play record.
Microphone
When you press and hold the recording
button on the device or click the recording
button on the App, please speak loudly into
the device microphone,not the mobile
phone.
Status Indicator
Flashing green light: It means reset successfully
and enter the Wireless Access Point Mode.
Steady red light: It is only battery powered or the
device is offline.
Steady green light: Connection succeeded.
Red and green lights appear at the same time:
Device is locked or unlocked.
Setting button
Standby status: Short Press-Manual feeding.
Setting status: Long Press-Enter Wireless
Access Point Mode and waiting for connections.
Please follow the instructions on the App.
2
3
4
1
3
4
1
2
When using battery power alone, the device will automatically disconnect from the network,
but it will feed at the previously set time.
On battery supply only,the feeder works up to 30 days.
( 1 ) Testing before use
Ensure the feeder is normally powered.
Short Press the setting button , the feeder instantly release one portion. Repeat this step for 3 times to make sure
the feeder work normally.
Download and install the App
Scan the QR code on the right to enter the APP
download page and follow the instructions on the
page to download and install.
( 2 )Distribution Network Guidelines
Add device
On the main interface of the App, click the "Add device"
button to enter the Add Device Wizard.
Registration
Follow the wizard to complete the registration
and login.
Wi Fi
Note:
Another Way To Download The App
Mobile phone brands
Apple
HUAWEI
An Android phone except HUAWEI phones
Where To Download The App
The Apple Store
The Huawei App Gallery
The Google Play
Please go to the app store to update the app and upgrade the device regularly to get a better experience.
If you want to lock or unlock the equipment, you can long press and hold the “ ” and the
“ ” at the same time.
Note:If you cannot download the app by scanning the code, pls follow another way to download the app.
User Manual
4L
Automatic
Pet Feeder
Specification
Product Features
Battery power alone lasts for up to 30 days.
To prevent food jams, the grain size should not exceed 15mm.
Batteries are not included.
Programming: up to 8 meals per day. portionable in 5g increments, max. filling 200g.
Product Weight: 1.5kg (without batteries and food)
Product Size: L206mm x W341mm x H321mm
Capacity: 4L (dry food pellets between 2-15mm only )
Dual Power Supply: Output DC power adapter, 5V - 1A // 3 x D battery.
2
4
5
6
Desiccant valve keeps kibble dry and fresh.
Top lid to protect kibble from pet access.
Transparent food canister to check filling status.
Detachable body for easy maintenance.
Separate 304 stainless steel food bowl.
Dual power supply, works through power loss.
2
4
5
6
2
Setting up the Feeder
1 Assemble the food bucket, lid and food trays as shown below pictures.
Dual power mode: Connect the USB cable to the machine and plug in the power adapter. If
you do not wish to use the power adapter for power supply, install 3 D-type batteries on the
bottom of the machine. Dual power supply is recommended.
Ensure the battery poles are correctly
directed.
3 Open the lid as shown below and lock after food is added.
Operating the Touch Panel Operation Guide
Rotate counterclockwise to open Rotate clockwise to lock
Insert the food bucket into the
slot and rotate clockwise to lock. Rotate clockwise to fix the lid. Insert the feeding tray into
the bottom slot.
Recording button
Standby status:
Long Press-Record or cancel recording.
Short Press-Play record.
Microphone
When you press and hold the recording
button on the device or click the recording
button on the App, please speak loudly into
the device microphone,not the mobile
phone.
Status Indicator
Flashing green light: It means reset successfully
and enter the Wireless Access Point Mode.
Steady red light: It is only battery powered or the
device is offline.
Steady green light: Connection succeeded.
Red and green lights appear at the same time:
Device is locked or unlocked.
Setting button
Standby status: Short Press-Manual feeding.
Setting status: Long Press-Enter Wireless
Access Point Mode and waiting for connections.
Please follow the instructions on the App.
2
3
4
1
3
4
1
2
When using battery power alone, the device will automatically disconnect from the network,
but it will feed at the previously set time.
On battery supply only,the feeder works up to 30 days.
( 1 ) Testing before use
Ensure the feeder is normally powered.
Short Press the setting button , the feeder instantly release one portion. Repeat this step for 3 times to make sure
the feeder work normally.
Download and install the App
Scan the QR code on the right to enter the APP
download page and follow the instructions on the
page to download and install.
( 2 )Distribution Network Guidelines
Add device
On the main interface of the App, click the "Add device"
button to enter the Add Device Wizard.
Registration
Follow the wizard to complete the registration
and login.
Wi Fi
Note:
Another Way To Download The App
Mobile phone brands
Apple
HUAWEI
An Android phone except HUAWEI phones
Where To Download The App
The Apple Store
The Huawei App Gallery
The Google Play
Please go to the app store to update the app and upgrade the device regularly to get a better experience.
If you want to lock or unlock the equipment, you can long press and hold the “ ” and the
“ ” at the same time.
Note:If you cannot download the app by scanning the code, pls follow another way to download the app.
User Manual
4L
Automatic
Pet Feeder
Specification
Product Features
Battery power alone lasts for up to 30 days.
To prevent food jams, the grain size should not exceed 15mm.
Batteries are not included.
Programming: up to 8 meals per day. portionable in 5g increments, max. filling 200g.
Product Weight: 1.5kg (without batteries and food)
Product Size: L206mm x W341mm x H321mm
Capacity: 4L (dry food pellets between 2-15mm only )
Dual Power Supply: Output DC power adapter, 5V - 1A // 3 x D battery.
2
4
5
6
Desiccant valve keeps kibble dry and fresh.
Top lid to protect kibble from pet access.
Transparent food canister to check filling status.
Detachable body for easy maintenance.
Separate 304 stainless steel food bowl.
Dual power supply, works through power loss.
2
4
5
6
2
Setting up the Feeder
1 Assemble the food bucket, lid and food trays as shown below pictures.
Dual power mode: Connect the USB cable to the machine and plug in the power adapter. If
you do not wish to use the power adapter for power supply, install 3 D-type batteries on the
bottom of the machine. Dual power supply is recommended.
Ensure the battery poles are correctly
directed.
3 Open the lid as shown below and lock after food is added.
Operating the Touch Panel Operation Guide
Rotate counterclockwise to open Rotate clockwise to lock
Insert the food bucket into the
slot and rotate clockwise to lock. Rotate clockwise to fix the lid. Insert the feeding tray into
the bottom slot.
Recording button
Standby status:
Long Press-Record or cancel recording.
Short Press-Play record.
Microphone
When you press and hold the recording
button on the device or click the recording
button on the App, please speak loudly into
the device microphone,not the mobile
phone.
Status Indicator
Flashing green light: It means reset successfully
and enter the Wireless Access Point Mode.
Steady red light: It is only battery powered or the
device is offline.
Steady green light: Connection succeeded.
Red and green lights appear at the same time:
Device is locked or unlocked.
Setting button
Standby status: Short Press-Manual feeding.
Setting status: Long Press-Enter Wireless
Access Point Mode and waiting for connections.
Please follow the instructions on the App.
2
3
4
1
3
4
1
2
When using battery power alone, the device will automatically disconnect from the network,
but it will feed at the previously set time.
On battery supply only,the feeder works up to 30 days.
( 1 ) Testing before use
Ensure the feeder is normally powered.
Short Press the setting button , the feeder instantly release one portion. Repeat this step for 3 times to make sure
the feeder work normally.
Download and install the App
Scan the QR code on the right to enter the APP
download page and follow the instructions on the
page to download and install.
( 2 )Distribution Network Guidelines
Add device
On the main interface of the App, click the "Add device"
button to enter the Add Device Wizard.
Registration
Follow the wizard to complete the registration
and login.
Wi Fi
Note:
Another Way To Download The App
Mobile phone brands
Apple
HUAWEI
An Android phone except HUAWEI phones
Where To Download The App
The Apple Store
The Huawei App Gallery
The Google Play
Please go to the app store to update the app and upgrade the device regularly to get a better experience.
If you want to lock or unlock the equipment, you can long press and hold the “ ” and the
“ ” at the same time.
Note:If you cannot download the app by scanning the code, pls follow another way to download the app.
User Manual
4L
Automatic
Pet Feeder
Specification
Product Features
Battery power alone lasts for up to 30 days.
To prevent food jams, the grain size should not exceed 15mm.
Batteries are not included.
Programming: up to 8 meals per day. portionable in 5g increments, max. filling 200g.
Product Weight: 1.5kg (without batteries and food)
Product Size: L206mm x W341mm x H321mm
Capacity: 4L (dry food pellets between 2-15mm only )
Dual Power Supply: Output DC power adapter, 5V - 1A // 3 x D battery.
2
4
5
6
Desiccant valve keeps kibble dry and fresh.
Top lid to protect kibble from pet access.
Transparent food canister to check filling status.
Detachable body for easy maintenance.
Separate 304 stainless steel food bowl.
Dual power supply, works through power loss.
2
4
5
6
2
Setting up the Feeder
1 Assemble the food bucket, lid and food trays as shown below pictures.
Dual power mode: Connect the USB cable to the machine and plug in the power adapter. If
you do not wish to use the power adapter for power supply, install 3 D-type batteries on the
bottom of the machine. Dual power supply is recommended.
Ensure the battery poles are correctly
directed.
3 Open the lid as shown below and lock after food is added.
Operating the Touch Panel Operation Guide
Rotate counterclockwise to open Rotate clockwise to lock
Insert the food bucket into the
slot and rotate clockwise to lock. Rotate clockwise to fix the lid. Insert the feeding tray into
the bottom slot.
Recording button
Standby status:
Long Press-Record or cancel recording.
Short Press-Play record.
Microphone
When you press and hold the recording
button on the device or click the recording
button on the App, please speak loudly into
the device microphone,not the mobile
phone.
Status Indicator
Flashing green light: It means reset successfully
and enter the Wireless Access Point Mode.
Steady red light: It is only battery powered or the
device is offline.
Steady green light: Connection succeeded.
Red and green lights appear at the same time:
Device is locked or unlocked.
Setting button
Standby status: Short Press-Manual feeding.
Setting status: Long Press-Enter Wireless
Access Point Mode and waiting for connections.
Please follow the instructions on the App.
2
3
4
1
3
4
1
2
When using battery power alone, the device will automatically disconnect from the network,
but it will feed at the previously set time.
On battery supply only,the feeder works up to 30 days.
( 1 ) Testing before use
Ensure the feeder is normally powered.
Short Press the setting button , the feeder instantly release one portion. Repeat this step for 3 times to make sure
the feeder work normally.
Download and install the App
Scan the QR code on the right to enter the APP
download page and follow the instructions on the
page to download and install.
( 2 )Distribution Network Guidelines
Add device
On the main interface of the App, click the "Add device"
button to enter the Add Device Wizard.
Registration
Follow the wizard to complete the registration
and login.
Wi Fi
Note:
Another Way To Download The App
Mobile phone brands
Apple
HUAWEI
An Android phone except HUAWEI phones
Where To Download The App
The Apple Store
The Huawei App Gallery
The Google Play
Please go to the app store to update the app and upgrade the device regularly to get a better experience.
If you want to lock or unlock the equipment, you can long press and hold the “ ” and the
“ ” at the same time.
Note:If you cannot download the app by scanning the code, pls follow another way to download the app.
User Manual
4L
Automatic
Pet Feeder
Specification
Product Features
Battery power alone lasts for up to 30 days.
To prevent food jams, the grain size should not exceed 15mm.
Batteries are not included.
Programming: up to 8 meals per day. portionable in 5g increments, max. filling 200g.
Product Weight: 1.5kg (without batteries and food)
Product Size: L206mm x W341mm x H321mm
Capacity: 4L (dry food pellets between 2-15mm only )
Dual Power Supply: Output DC power adapter, 5V - 1A // 3 x D battery.
2
4
5
6
Desiccant valve keeps kibble dry and fresh.
Top lid to protect kibble from pet access.
Transparent food canister to check filling status.
Detachable body for easy maintenance.
Separate 304 stainless steel food bowl.
Dual power supply, works through power loss.
2
4
5
6
2
Setting up the Feeder
1 Assemble the food bucket, lid and food trays as shown below pictures.
Dual power mode: Connect the USB cable to the machine and plug in the power adapter. If
you do not wish to use the power adapter for power supply, install 3 D-type batteries on the
bottom of the machine. Dual power supply is recommended.
Ensure the battery poles are correctly
directed.
3 Open the lid as shown below and lock after food is added.
Operating the Touch Panel Operation Guide
Rotate counterclockwise to open Rotate clockwise to lock
Insert the food bucket into the
slot and rotate clockwise to lock. Rotate clockwise to fix the lid. Insert the feeding tray into
the bottom slot.
Recording button
Standby status:
Long Press-Record or cancel recording.
Short Press-Play record.
Microphone
When you press and hold the recording
button on the device or click the recording
button on the App, please speak loudly into
the device microphone,not the mobile
phone.
Status Indicator
Flashing green light: It means reset successfully
and enter the Wireless Access Point Mode.
Steady red light: It is only battery powered or the
device is offline.
Steady green light: Connection succeeded.
Red and green lights appear at the same time:
Device is locked or unlocked.
Setting button
Standby status: Short Press-Manual feeding.
Setting status: Long Press-Enter Wireless
Access Point Mode and waiting for connections.
Please follow the instructions on the App.
2
3
4
1
3
4
1
2
When using battery power alone, the device will automatically disconnect from the network,
but it will feed at the previously set time.
On battery supply only,the feeder works up to 30 days.
( 1 ) Testing before use
Ensure the feeder is normally powered.
Short Press the setting button , the feeder instantly release one portion. Repeat this step for 3 times to make sure
the feeder work normally.
Download and install the App
Scan the QR code on the right to enter the APP
download page and follow the instructions on the
page to download and install.
( 2 )Distribution Network Guidelines
Add device
On the main interface of the App, click the "Add device"
button to enter the Add Device Wizard.
Registration
Follow the wizard to complete the registration
and login.
Wi Fi
Note:
Another Way To Download The App
Mobile phone brands
Apple
HUAWEI
An Android phone except HUAWEI phones
Where To Download The App
The Apple Store
The Huawei App Gallery
The Google Play
Please go to the app store to update the app and upgrade the device regularly to get a better experience.
If you want to lock or unlock the equipment, you can long press and hold the “ ” and the
“ ” at the same time.
Note:If you cannot download the app by scanning the code, pls follow another way to download the app.
( 2 ) FAQs Answer
Warning
Do not put your fingers into the food outlet or try to touch the rotor.
This product requires 3 D-type batteries.
This unit is made for dry food only.
In order to prevent food jams, the pellet size should not exceed 15mm.
If the device is powered by batteries only,the batteries will last up to 30 days under normal usage.
Batteries are not included in the package.
When you fail to connect and follow the steps to reconnect, please reset the device so that the green light
keeps flashing quickly.
Unable to feed
The mouth is blocked, please clean the mouth in time
Network connection failed
Please check whether it is powered by USB. The network cannot be connected under battery power supply.
The device is too far away from the router, please keep the device as close as possible to the router.
Please confirm whether the network is a 2.4 G band network. This product does not support a 5G band
network.
Long press the "Settings" button to restore factory settings and reconnect.
The device restarts automatically
The battery is low, please replace the battery.
The plug is in poor contact and the power supply is insufficient. Please insert the USB plug properly.
(Note: When using battery power alone, the device will automatically disconnect from the network, but it will
feed at the previously set time.
Unable to record
The recording on the mobile phone only supports saving one recording content. Moreover, when recording
on a mobile phone, only when speaking into the microphone of the device will the sound be recorded.There
is no microphone on the phone.
Cannot control the same device with two phones
We support up to 8 mobile phones (sharing 1 email account) to control the same device; 1 email account can
be connected to up to 10 devices.
However, only 1 email account can be used to connect to the same device.
V1.5 20210520
Important Notes
Do not submerge the main unit in water as this will damage the electronic components
and void the warranty.
Turn off the power and unplug the adapter before cleaning.
The food tray, food buckets, and lid can be removed for washing with a soft cloth.
Avoid submerging the main unit in water, simply clean with a damp cloth.
( 1 ) Cleaning and maintenance
Warning
Food bowl, stainless steel bowl, food bucket and lid can be washed in the sink.
Warning: The main unit can not be submerged in water.
Device networking
Follow the instructions of the App wizard to connect the device to the network; if the network fails, please refer to
the App page prompts for operation.
Warranty Information
To provide customers with a quality user experience, we guarantee to replace any defective products, issue refunds, or
provide other acceptable solutions (as customers prefer) 2 years from the date of purchase
Proof of purchase must be provided (Amazon order number or receipt) when making a claim to our customer support center.
Warranty registration may be requested within a month since the date of purchase, by sending
your Amazon order number to the mailbox: support@aborderproducts.com.
Price matching policy is not applicable. No price difference refund.
Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by
checking the order details before contacting us.
TWO YEAR NON-TRANSFERRABLE LIMITED WARRANTY
1. Product that Manufacturer finds defective;
2. Products with missing or damaged parts; Manufacturer may replace missing or damaged parts.
WHAT IS COVERED
WHAT IS NOT COVERED
1. Purchased from non-Amazon channel or other physical stores;
2. Gift without proof of purchase;
3. Tampering/abnormal use/ accidental damage or commercial use;
4. Replacements and parts;
5. Installation fee/ labor fee.
If you have any problems when using our products, you can choose any of the methods to reach out to us.
Toll free 1-888-281-8150 Mon-Fri, 12pm-8pm EST
Email: support@aborderproducts.com (24/7)
30 days free Return & Replacement
2-Year Product Warranty
Making a claim
Have a Question For The Seller?
1. Find your order 2. Click “View order details”
3. Click the “Seller name” 4. Click “Ask a question”
Have a question for
the seller?
Ask a
question
BRAND
Home
Your Order
Buy Again
Your Wish List
Your Account
Shop by Department
Your Orders
Buy it again
Write a product review
View order details
Product link
Qty:1
Sold By: Seller
Order #
Order Total
View order details
Shipped
Product link
Gifted parts, replacements, consumable products are not covered by the 2-year warranty.
Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product
was purchased, or who you purchased the product from.
Please review the warranty carefully, and contact the manufacturer if you have any questions.
Operation Guide
Please make sure to use the USB power adapter to supply power when the device is configured to the network.
Before configuring the network, please long press the "Settings" button to reset the device,Hearing "Di-Di-Di"
sound indicates that the reset is complete.
When connecting the product to the network, please make sure that the mobile phone is as close as possible to
the product.
According to the App prompt, if your product only supports 2.4GHz Wi-Fi communication, when you select the
current home Wi-Fi network,Please pay attention to select 2.4GHz network.
It is recommended that the number of connected devices under the same router should not exceed 10 to avoid
the influence of unstable signals on the network.
If the router or Wi-Fi name password is changed, you need to repeat the above process to reconnect to the Internet.
As the product technology is updated, the content of the App may be changed, and the actual display guide in the
App shall prevail.
When there is a small red dot, it means you can upgrade, otherwise the click will be invalid.
Precautions and troubleshooting for reasons for network failure:
How to update the device?
Note: Batteries should be removed from the device if it’s not used for an extended period of time to avoid
damage through leakage.
( 2 ) FAQs Answer
Warning
Do not put your fingers into the food outlet or try to touch the rotor.
This product requires 3 D-type batteries.
This unit is made for dry food only.
In order to prevent food jams, the pellet size should not exceed 15mm.
If the device is powered by batteries only,the batteries will last up to 30 days under normal usage.
Batteries are not included in the package.
When you fail to connect and follow the steps to reconnect, please reset the device so that the green light
keeps flashing quickly.
Unable to feed
The mouth is blocked, please clean the mouth in time
Network connection failed
Please check whether it is powered by USB. The network cannot be connected under battery power supply.
The device is too far away from the router, please keep the device as close as possible to the router.
Please confirm whether the network is a 2.4 G band network. This product does not support a 5G band
network.
Long press the "Settings" button to restore factory settings and reconnect.
The device restarts automatically
The battery is low, please replace the battery.
The plug is in poor contact and the power supply is insufficient. Please insert the USB plug properly.
(Note: When using battery power alone, the device will automatically disconnect from the network, but it will
feed at the previously set time.
Unable to record
The recording on the mobile phone only supports saving one recording content. Moreover, when recording
on a mobile phone, only when speaking into the microphone of the device will the sound be recorded.There
is no microphone on the phone.
Cannot control the same device with two phones
We support up to 8 mobile phones (sharing 1 email account) to control the same device; 1 email account can
be connected to up to 10 devices.
However, only 1 email account can be used to connect to the same device.
V1.5 20210520
Important Notes
Do not submerge the main unit in water as this will damage the electronic components
and void the warranty.
Turn off the power and unplug the adapter before cleaning.
The food tray, food buckets, and lid can be removed for washing with a soft cloth.
Avoid submerging the main unit in water, simply clean with a damp cloth.
( 1 ) Cleaning and maintenance
Warning
Food bowl, stainless steel bowl, food bucket and lid can be washed in the sink.
Warning: The main unit can not be submerged in water.
Device networking
Follow the instructions of the App wizard to connect the device to the network; if the network fails, please refer to
the App page prompts for operation.
Warranty Information
To provide customers with a quality user experience, we guarantee to replace any defective products, issue refunds, or
provide other acceptable solutions (as customers prefer) 2 years from the date of purchase
Proof of purchase must be provided (Amazon order number or receipt) when making a claim to our customer support center.
Warranty registration may be requested within a month since the date of purchase, by sending
your Amazon order number to the mailbox: support@aborderproducts.com.
Price matching policy is not applicable. No price difference refund.
Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by
checking the order details before contacting us.
TWO YEAR NON-TRANSFERRABLE LIMITED WARRANTY
1. Product that Manufacturer finds defective;
2. Products with missing or damaged parts; Manufacturer may replace missing or damaged parts.
WHAT IS COVERED
WHAT IS NOT COVERED
1. Purchased from non-Amazon channel or other physical stores;
2. Gift without proof of purchase;
3. Tampering/abnormal use/ accidental damage or commercial use;
4. Replacements and parts;
5. Installation fee/ labor fee.
If you have any problems when using our products, you can choose any of the methods to reach out to us.
Toll free 1-888-281-8150 Mon-Fri, 12pm-8pm EST
Email: support@aborderproducts.com (24/7)
30 days free Return & Replacement
2-Year Product Warranty
Making a claim
Have a Question For The Seller?
1. Find your order 2. Click “View order details”
3. Click the “Seller name” 4. Click “Ask a question”
Have a question for
the seller?
Ask a
question
BRAND
Home
Your Order
Buy Again
Your Wish List
Your Account
Shop by Department
Your Orders
Buy it again
Write a product review
View order details
Product link
Qty:1
Sold By: Seller
Order #
Order Total
View order details
Shipped
Product link
Gifted parts, replacements, consumable products are not covered by the 2-year warranty.
Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product
was purchased, or who you purchased the product from.
Please review the warranty carefully, and contact the manufacturer if you have any questions.
Operation Guide
Please make sure to use the USB power adapter to supply power when the device is configured to the network.
Before configuring the network, please long press the "Settings" button to reset the device,Hearing "Di-Di-Di"
sound indicates that the reset is complete.
When connecting the product to the network, please make sure that the mobile phone is as close as possible to
the product.
According to the App prompt, if your product only supports 2.4GHz Wi-Fi communication, when you select the
current home Wi-Fi network,Please pay attention to select 2.4GHz network.
It is recommended that the number of connected devices under the same router should not exceed 10 to avoid
the influence of unstable signals on the network.
If the router or Wi-Fi name password is changed, you need to repeat the above process to reconnect to the Internet.
As the product technology is updated, the content of the App may be changed, and the actual display guide in the
App shall prevail.
When there is a small red dot, it means you can upgrade, otherwise the click will be invalid.
Precautions and troubleshooting for reasons for network failure:
How to update the device?
Note: Batteries should be removed from the device if it’s not used for an extended period of time to avoid
damage through leakage.
( 2 ) FAQs Answer
Warning
Do not put your fingers into the food outlet or try to touch the rotor.
This product requires 3 D-type batteries.
This unit is made for dry food only.
In order to prevent food jams, the pellet size should not exceed 15mm.
If the device is powered by batteries only,the batteries will last up to 30 days under normal usage.
Batteries are not included in the package.
When you fail to connect and follow the steps to reconnect, please reset the device so that the green light
keeps flashing quickly.
Unable to feed
The mouth is blocked, please clean the mouth in time
Network connection failed
Please check whether it is powered by USB. The network cannot be connected under battery power supply.
The device is too far away from the router, please keep the device as close as possible to the router.
Please confirm whether the network is a 2.4 G band network. This product does not support a 5G band
network.
Long press the "Settings" button to restore factory settings and reconnect.
The device restarts automatically
The battery is low, please replace the battery.
The plug is in poor contact and the power supply is insufficient. Please insert the USB plug properly.
(Note: When using battery power alone, the device will automatically disconnect from the network, but it will
feed at the previously set time.
Unable to record
The recording on the mobile phone only supports saving one recording content. Moreover, when recording
on a mobile phone, only when speaking into the microphone of the device will the sound be recorded.There
is no microphone on the phone.
Cannot control the same device with two phones
We support up to 8 mobile phones (sharing 1 email account) to control the same device; 1 email account can
be connected to up to 10 devices.
However, only 1 email account can be used to connect to the same device.
V1.5 20210520
Important Notes
Do not submerge the main unit in water as this will damage the electronic components
and void the warranty.
Turn off the power and unplug the adapter before cleaning.
The food tray, food buckets, and lid can be removed for washing with a soft cloth.
Avoid submerging the main unit in water, simply clean with a damp cloth.
( 1 ) Cleaning and maintenance
Warning
Food bowl, stainless steel bowl, food bucket and lid can be washed in the sink.
Warning: The main unit can not be submerged in water.
Device networking
Follow the instructions of the App wizard to connect the device to the network; if the network fails, please refer to
the App page prompts for operation.
Warranty Information
To provide customers with a quality user experience, we guarantee to replace any defective products, issue refunds, or
provide other acceptable solutions (as customers prefer) 2 years from the date of purchase
Proof of purchase must be provided (Amazon order number or receipt) when making a claim to our customer support center.
Warranty registration may be requested within a month since the date of purchase, by sending
your Amazon order number to the mailbox: support@aborderproducts.com.
Price matching policy is not applicable. No price difference refund.
Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by
checking the order details before contacting us.
TWO YEAR NON-TRANSFERRABLE LIMITED WARRANTY
1. Product that Manufacturer finds defective;
2. Products with missing or damaged parts; Manufacturer may replace missing or damaged parts.
WHAT IS COVERED
WHAT IS NOT COVERED
1. Purchased from non-Amazon channel or other physical stores;
2. Gift without proof of purchase;
3. Tampering/abnormal use/ accidental damage or commercial use;
4. Replacements and parts;
5. Installation fee/ labor fee.
If you have any problems when using our products, you can choose any of the methods to reach out to us.
Toll free 1-888-281-8150 Mon-Fri, 12pm-8pm EST
Email: support@aborderproducts.com (24/7)
30 days free Return & Replacement
2-Year Product Warranty
Making a claim
Have a Question For The Seller?
1. Find your order 2. Click “View order details”
3. Click the “Seller name” 4. Click “Ask a question”
Have a question for
the seller?
Ask a
question
BRAND
Home
Your Order
Buy Again
Your Wish List
Your Account
Shop by Department
Your Orders
Buy it again
Write a product review
View order details
Product link
Qty:1
Sold By: Seller
Order #
Order Total
View order details
Shipped
Product link
Gifted parts, replacements, consumable products are not covered by the 2-year warranty.
Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product
was purchased, or who you purchased the product from.
Please review the warranty carefully, and contact the manufacturer if you have any questions.
Operation Guide
Please make sure to use the USB power adapter to supply power when the device is configured to the network.
Before configuring the network, please long press the "Settings" button to reset the device,Hearing "Di-Di-Di"
sound indicates that the reset is complete.
When connecting the product to the network, please make sure that the mobile phone is as close as possible to
the product.
According to the App prompt, if your product only supports 2.4GHz Wi-Fi communication, when you select the
current home Wi-Fi network,Please pay attention to select 2.4GHz network.
It is recommended that the number of connected devices under the same router should not exceed 10 to avoid
the influence of unstable signals on the network.
If the router or Wi-Fi name password is changed, you need to repeat the above process to reconnect to the Internet.
As the product technology is updated, the content of the App may be changed, and the actual display guide in the
App shall prevail.
When there is a small red dot, it means you can upgrade, otherwise the click will be invalid.
Precautions and troubleshooting for reasons for network failure:
How to update the device?
Note: Batteries should be removed from the device if it’s not used for an extended period of time to avoid
damage through leakage.
( 2 ) FAQs Answer
Warning
Do not put your fingers into the food outlet or try to touch the rotor.
This product requires 3 D-type batteries.
This unit is made for dry food only.
In order to prevent food jams, the pellet size should not exceed 15mm.
If the device is powered by batteries only,the batteries will last up to 30 days under normal usage.
Batteries are not included in the package.
When you fail to connect and follow the steps to reconnect, please reset the device so that the green light
keeps flashing quickly.
Unable to feed
The mouth is blocked, please clean the mouth in time
Network connection failed
Please check whether it is powered by USB. The network cannot be connected under battery power supply.
The device is too far away from the router, please keep the device as close as possible to the router.
Please confirm whether the network is a 2.4 G band network. This product does not support a 5G band
network.
Long press the "Settings" button to restore factory settings and reconnect.
The device restarts automatically
The battery is low, please replace the battery.
The plug is in poor contact and the power supply is insufficient. Please insert the USB plug properly.
(Note: When using battery power alone, the device will automatically disconnect from the network, but it will
feed at the previously set time.
Unable to record
The recording on the mobile phone only supports saving one recording content. Moreover, when recording
on a mobile phone, only when speaking into the microphone of the device will the sound be recorded.There
is no microphone on the phone.
Cannot control the same device with two phones
We support up to 8 mobile phones (sharing 1 email account) to control the same device; 1 email account can
be connected to up to 10 devices.
However, only 1 email account can be used to connect to the same device.
V1.5 20210520
Important Notes
Do not submerge the main unit in water as this will damage the electronic components
and void the warranty.
Turn off the power and unplug the adapter before cleaning.
The food tray, food buckets, and lid can be removed for washing with a soft cloth.
Avoid submerging the main unit in water, simply clean with a damp cloth.
( 1 ) Cleaning and maintenance
Warning
Food bowl, stainless steel bowl, food bucket and lid can be washed in the sink.
Warning: The main unit can not be submerged in water.
Device networking
Follow the instructions of the App wizard to connect the device to the network; if the network fails, please refer to
the App page prompts for operation.
Warranty Information
To provide customers with a quality user experience, we guarantee to replace any defective products, issue refunds, or
provide other acceptable solutions (as customers prefer) 2 years from the date of purchase
Proof of purchase must be provided (Amazon order number or receipt) when making a claim to our customer support center.
Warranty registration may be requested within a month since the date of purchase, by sending
your Amazon order number to the mailbox: support@aborderproducts.com.
Price matching policy is not applicable. No price difference refund.
Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by
checking the order details before contacting us.
TWO YEAR NON-TRANSFERRABLE LIMITED WARRANTY
1. Product that Manufacturer finds defective;
2. Products with missing or damaged parts; Manufacturer may replace missing or damaged parts.
WHAT IS COVERED
WHAT IS NOT COVERED
1. Purchased from non-Amazon channel or other physical stores;
2. Gift without proof of purchase;
3. Tampering/abnormal use/ accidental damage or commercial use;
4. Replacements and parts;
5. Installation fee/ labor fee.
If you have any problems when using our products, you can choose any of the methods to reach out to us.
Toll free 1-888-281-8150 Mon-Fri, 12pm-8pm EST
Email: support@aborderproducts.com (24/7)
30 days free Return & Replacement
2-Year Product Warranty
Making a claim
Have a Question For The Seller?
1. Find your order 2. Click “View order details”
3. Click the “Seller name” 4. Click “Ask a question”
Have a question for
the seller?
Ask a
question
BRAND
Home
Your Order
Buy Again
Your Wish List
Your Account
Shop by Department
Your Orders
Buy it again
Write a product review
View order details
Product link
Qty:1
Sold By: Seller
Order #
Order Total
View order details
Shipped
Product link
Gifted parts, replacements, consumable products are not covered by the 2-year warranty.
Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product
was purchased, or who you purchased the product from.
Please review the warranty carefully, and contact the manufacturer if you have any questions.
Operation Guide
Please make sure to use the USB power adapter to supply power when the device is configured to the network.
Before configuring the network, please long press the "Settings" button to reset the device,Hearing "Di-Di-Di"
sound indicates that the reset is complete.
When connecting the product to the network, please make sure that the mobile phone is as close as possible to
the product.
According to the App prompt, if your product only supports 2.4GHz Wi-Fi communication, when you select the
current home Wi-Fi network,Please pay attention to select 2.4GHz network.
It is recommended that the number of connected devices under the same router should not exceed 10 to avoid
the influence of unstable signals on the network.
If the router or Wi-Fi name password is changed, you need to repeat the above process to reconnect to the Internet.
As the product technology is updated, the content of the App may be changed, and the actual display guide in the
App shall prevail.
When there is a small red dot, it means you can upgrade, otherwise the click will be invalid.
Precautions and troubleshooting for reasons for network failure:
How to update the device?
Note: Batteries should be removed from the device if it’s not used for an extended period of time to avoid
damage through leakage.
( 2 ) FAQs Answer
Warning
Do not put your fingers into the food outlet or try to touch the rotor.
This product requires 3 D-type batteries.
This unit is made for dry food only.
In order to prevent food jams, the pellet size should not exceed 15mm.
If the device is powered by batteries only,the batteries will last up to 30 days under normal usage.
Batteries are not included in the package.
When you fail to connect and follow the steps to reconnect, please reset the device so that the green light
keeps flashing quickly.
Unable to feed
The mouth is blocked, please clean the mouth in time
Network connection failed
Please check whether it is powered by USB. The network cannot be connected under battery power supply.
The device is too far away from the router, please keep the device as close as possible to the router.
Please confirm whether the network is a 2.4 G band network. This product does not support a 5G band
network.
Long press the "Settings" button to restore factory settings and reconnect.
The device restarts automatically
The battery is low, please replace the battery.
The plug is in poor contact and the power supply is insufficient. Please insert the USB plug properly.
(Note: When using battery power alone, the device will automatically disconnect from the network, but it will
feed at the previously set time.
Unable to record
The recording on the mobile phone only supports saving one recording content. Moreover, when recording
on a mobile phone, only when speaking into the microphone of the device will the sound be recorded.There
is no microphone on the phone.
Cannot control the same device with two phones
We support up to 8 mobile phones (sharing 1 email account) to control the same device; 1 email account can
be connected to up to 10 devices.
However, only 1 email account can be used to connect to the same device.
V1.5 20210520
Important Notes
Do not submerge the main unit in water as this will damage the electronic components
and void the warranty.
Turn off the power and unplug the adapter before cleaning.
The food tray, food buckets, and lid can be removed for washing with a soft cloth.
Avoid submerging the main unit in water, simply clean with a damp cloth.
( 1 ) Cleaning and maintenance
Warning
Food bowl, stainless steel bowl, food bucket and lid can be washed in the sink.
Warning: The main unit can not be submerged in water.
Device networking
Follow the instructions of the App wizard to connect the device to the network; if the network fails, please refer to
the App page prompts for operation.
Warranty Information
To provide customers with a quality user experience, we guarantee to replace any defective products, issue refunds, or
provide other acceptable solutions (as customers prefer) 2 years from the date of purchase
Proof of purchase must be provided (Amazon order number or receipt) when making a claim to our customer support center.
Warranty registration may be requested within a month since the date of purchase, by sending
your Amazon order number to the mailbox: support@aborderproducts.com.
Price matching policy is not applicable. No price difference refund.
Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by
checking the order details before contacting us.
TWO YEAR NON-TRANSFERRABLE LIMITED WARRANTY
1. Product that Manufacturer finds defective;
2. Products with missing or damaged parts; Manufacturer may replace missing or damaged parts.
WHAT IS COVERED
WHAT IS NOT COVERED
1. Purchased from non-Amazon channel or other physical stores;
2. Gift without proof of purchase;
3. Tampering/abnormal use/ accidental damage or commercial use;
4. Replacements and parts;
5. Installation fee/ labor fee.
If you have any problems when using our products, you can choose any of the methods to reach out to us.
Toll free 1-888-281-8150 Mon-Fri, 12pm-8pm EST
Email: support@aborderproducts.com (24/7)
30 days free Return & Replacement
2-Year Product Warranty
Making a claim
Have a Question For The Seller?
1. Find your order 2. Click “View order details”
3. Click the “Seller name” 4. Click “Ask a question”
Have a question for
the seller?
Ask a
question
BRAND
Home
Your Order
Buy Again
Your Wish List
Your Account
Shop by Department
Your Orders
Buy it again
Write a product review
View order details
Product link
Qty:1
Sold By: Seller
Order #
Order Total
View order details
Shipped
Product link
Gifted parts, replacements, consumable products are not covered by the 2-year warranty.
Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product
was purchased, or who you purchased the product from.
Please review the warranty carefully, and contact the manufacturer if you have any questions.
Operation Guide
Please make sure to use the USB power adapter to supply power when the device is configured to the network.
Before configuring the network, please long press the "Settings" button to reset the device,Hearing "Di-Di-Di"
sound indicates that the reset is complete.
When connecting the product to the network, please make sure that the mobile phone is as close as possible to
the product.
According to the App prompt, if your product only supports 2.4GHz Wi-Fi communication, when you select the
current home Wi-Fi network,Please pay attention to select 2.4GHz network.
It is recommended that the number of connected devices under the same router should not exceed 10 to avoid
the influence of unstable signals on the network.
If the router or Wi-Fi name password is changed, you need to repeat the above process to reconnect to the Internet.
As the product technology is updated, the content of the App may be changed, and the actual display guide in the
App shall prevail.
When there is a small red dot, it means you can upgrade, otherwise the click will be invalid.
Precautions and troubleshooting for reasons for network failure:
How to update the device?
Note: Batteries should be removed from the device if it’s not used for an extended period of time to avoid
damage through leakage.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Warning: changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
Table of contents
