Verizon Ask-mae311 User manual

Stream TV MoCA Ethernet Adapter

Model: ASK-MAE311

ASK-MAE311UM0308

 
STREAM TV MOCA ETHERNET ADAPTER.......................................................................................................................................................................................................1 
INSIDE THE BOX.............................................................................................................................................................................................................................................4 
INSTALL STREAM TV MOCA ETHERNET ADAPTER................................................................................................................................................................................... 5 
1 Positioning the device ...........................................................................................................................................................................................................................................................5 
2 Setup requirements ..............................................................................................................................................................................................................................................................5 
3 Installing the device ..............................................................................................................................................................................................................................................................6 
CONFIGURE YOUR STREAM TV MOCA ETHERNET ADAPTER.............................................................................................................................................................. 10 
1 Log in the device’s Web User Interface................................................................................................................................................................................................................................10 
WEB USER INTERFACE............................................................................................................................................................................................................................... 12 
1 Settings ...............................................................................................................................................................................................................................................................................13 
2 Status..................................................................................................................................................................................................................................................................................20 
3 Advanced ............................................................................................................................................................................................................................................................................23 
TROUBLESHOOTING .................................................................................................................................................................................................................................. 26 
TECHNICAL SPECIFICATION....................................................................................................................................................................................................................... 27 
REGULATORY COMPLIANCE NOTICES..................................................................................................................................................................................................... 28 
 

1. STREAM TV MOCA ETHERNET ADAPTER

The Stream TV MoCA Ethernet Adapter allows you to connect your Stream TV device to your router through a coax or Ethernet cable, depending on your network

setup or available wall outlet. The USB port of the Stream TV MoCA Ethernet Adapter can provide power to the Stream TV device and transmit video streams. The

Stream TV MoCA Ethernet Adapter complies with MoCA 2.5 standard which can deliver up to 2.5Gbps wired speed through your existing home coaxial wiring.

With this device, you can enjoy 4K/8K video streaming, and high-speed Internet connection with your existing coaxial wiring or Ethernet wiring.

Interfaces & Buttons

Interfaces

Description

Data

The“Data” port on the Stream TV MoCA Ethernet Adapter is for connection to your existing Coaxial

network. Connect a coaxial cable from the coaxial outlet on the wall to this port.

USB Type C

The USB Type-C port is used to connect to an existing Stream TV box to power the Stream TV box and

transmit video streams. Please use the USB cable supplied with this product to connect the two devices.

Please note that "ONLY" connect the USB port of the Stream TV MoCA Ethernet Adapter to the Stream TV

box provided by Verizon.

1G RJ-45 Port

The 1G RJ-45 ports provide 1Gbps Ethernet connection for Ethernet enabled devices via your MoCA

network.

AC Port

Connect the AC power cable supplied with this product to this port to power on the device. The power

rating of this port is 110~240V.

Reset

If you experience diﬃculties with your device or you want to revert all settings that you have changed, the

reset button allows you to reset the device back to its factory default state. A single quick press and

release the reset button restart the device. Press and hold the reset button for 10 seconds to restore the

factory default settings.

LED

The tri-color LED located on the top of the device indicate the system, USB and Ethernet connection status of the Stream TV MoCA Ethernet

Adapter.

Indicator/ Scenario

Description

Light type

No Power

System oﬀ

Oﬀ

Only connected to the Stream TV

box

Power on and only connected to Stream TV box

Oﬀ

Not connected to the Stream TV

box

Not connected to Stream TV device and not connected to

MoCA network

Red

Not connected to Stream TV device but connected to MoCA or

Ethernet network

Red

Connected to the Stream TV box

but no Internet connection

Connected to Stream TV device but not connected to MoCA or

Ethernet network

Yellow

Operating Normally

Connected to Stream TV device and connected to MoCA or

Ethernet network

White

2. INSIDE THE BOX

Inside the product package you should find the following items. Contact Verizon Customer Support if any of the items is missing or damaged.

3. INSTALL STREAM TV MOCA ETHERNET ADAPTER

3.1 Positioning the device

Position the device less than 2 meter in height.

Keep the device away from the direct sunlight.

3.2 Setup requirements

To configure your Stream TV MoCA Ethernet Adapter via a computer, you need a router and computer that meet the following system requirements:

A router supports RJ-45 LAN and MoCA LAN.

A computer with an Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/1000Base-TX).

Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome.

3.3 Installing the device

3.4.1 Use the Stream TV MoCA Ethernet Adapter as coaxialconnection between your router and Stream TV device.

Verify that the MoCA capable router in your home is connected to a coax outlet at the router location.

Connect a coaxial cable from the coax outlet to the “Data” port on the Stream TV MoCA Ethernet Adapter.

Connect the provided USB cable from your Stream TV device to the “USB” port on the Stream TV MoCA Ethernet Adapter.

Connect your laptop, desktop, or game console devices to the “LAN” port on the Stream TV MoCA Ethernet Adapter.

Connect the provided AC power cable to the Stream TV MoCA Ethernet Adapter.

Wait for the system light to turn solid white. This indicates that the Stream TV MoCA Ethernet Adapter has successfully

formed a network with the router.

3.4.2 Use the Stream TV MoCA Ethernet Adapter as the Ethernet connection between your router and Stream TV device

Verify that the router in your home is connected to an Ethernet outlet at the router location.

Connect an Ethernet cable from the “LAN” port on the Stream TV MoCA Ethernet Adapter to your existing Ethernet outlet or the

Ethernet port on the modem/router.

Connect the provided USB cable from your Stream TV device to the “USB” port on the Stream TV MoCA Ethernet Adapter.

Connect the provided AC power cable to the Stream TV MoCA Ethernet Adapter.

Wait for the system light to turn solid white. This indicates that the Stream TV MoCA Ethernet Adapter has successfully formed a

network with the router.

4. CONFIGURE YOUR STREAM TV MOCA ETHERNET ADAPTER

The Stream TV MoCA Ethernet Adapter works out-of-the-box without additional settings. If you want to change settings (such as the IP address), you can

configure via the device’s Web User Interface.

4.1 Log in the device’s Web User Interface

Make sure that the Stream TV MoCA Ethernet Adapter is properly connected to the home network (Please refer to section 3 on how to install your

Stream TV MoCA Ethernet Adapter).

Find the IP address of the Stream TV MoCA Ethernet Adapter from the home router.

Open a web browser and enter the Stream TV MoCA Ethernet Adapter’s IP Address in the address bar.

The login dialog box is displayed.

Enter the username and password.

Username:

admin

Password:

password can be found by scanning the QR code on your Stream TV MoCA Ethernet Adapter’s product label.

You can use the Web UI to view or change the device settings.

5. WEB USER INTERFACE

The Stream TV MoCA Ethernet Adapter’s Web User Interface (Web UI) allows you to check the current status of the device and configure its

various functions

Please ensure to click the “Save” button to save your settings after making changes. After completing the configuration, please

Reset

the device for the settings to take effect (please refer to Section 5.3.2 on how to reset the device).

Use the left side of the menu to

navigate.

Save

Please remember to save your changes by clicking on the save button.

5.1 Settings

5.1.1 MoCA Settings

Thispageisthefirstscreenyouwill seewhenaccessing the Web User Interface of Stream TV MoCA Ethernet Adapter. It allows you to

configure the basic MoCA settings of the device.

Please ensure to click the “Save” button to save your settings after making changes. After

completing the configuration, please

Reset

the device for the settings to take effect (please refer to Section 5.3.2 on how to reset the device).

MoCA Setup

Name

You can select the adapter name here to indicate the location of the device.

Network Search Enabled

When this setting is enabled (by clicking the check box), the device will automatically detect and select the suitable

channel within the frequency range of your MoCA network. If this setting is not enabled, the device will operate on

the same channel specified in the last operating channel.

Note: If this setting is not enabled, the same channel of operation must be configured on each Stream TV MoCA

Ethernet Adapter that is connected to your MoCA network.

LOF

The Last Operating Frequency (LOF) parameter identifies the frequency (in MHz) that the Stream TV MoCA Ethernet

Adapter uses to transmit beacon for joining the MoCA network.

Tx Power

The Tx power parameter is the maximum transmit power of the Stream TV MoCA Ethernet Adapter. Each

incremental value increases the transmit power by 3dB. The following table lists the transmit power for each

setting.

value

dBM

-4

-7

-10

-13

-16

-19

-22

-25

-28

Beacon Power Level

The beacon power level is the maximum power of the Stream TV MoCA Ethernet Adapter for beacon transmission

power. The value range is from 1 to 10. Each incremental value increases the beacon transmit power by 3dB. When

the Stream TV MoCA Ethernet Adapter is set up with a higher beacon power level, it may interfere with the video

devices connected to the coaxial cable. Please leave it at the default setting if you are not sure what value to use.

5.1.2 Device Settings

This page allows you to configure the IP address assignment mode of the Stream TV MoCA Ethernet Adapter. The IP Address is not needed for

normally operating the Stream TV MoCA Ethernet Adapter. It is only for you to access the Web User Interface of the Stream TV MoCA Ethernet

Adapter.

Please ensure to click the “Save” button to save your settings after making changes. After completing the configuration, please

Reset

the device

for the settings to take effect (please refer to Section 5.3.2 on how to reset the device).

Device Setup

DHCP & Link Local

Automatic Configuration

By default, the “DHCP & Link Local Automatic Configuration” is selected and you will obtain an IP address for the

Stream TV MoCA Ethernet Adapter from your home router. It is recommended to select this mode.

Static IP Address

Select the “Static IP Address” if you want to manually configure the IP address of the Stream TV MoCA Ethernet

Adapter.

IP Address

This is only needed if the Static IP Address is selected above. Enter the IP address. Please make sure that the IP

address of each Stream TV MoCA Ethernet Adapter is unique and is in the same network subnet as the home

network.

Netmask

This is only needed if the Static IP Address is selected above. Enter the Netmask.

Gateway

This is only needed if the Static IP Address is selected above. Enter the IP address of your home router.

5.1.3 Security Settings

This page allows you to change the Administrator Security and MoCA Network Security.

Administrator Security

The Administrator password is only used to log in to the Web User Interface of the Stream TV MoCA Ethernet Adapter. You can find the default

password by scanning the QR code on the product label in the back of the Stream TV MoCA Ethernet Adapter. It is recommended that you change

the factory default password to prevent the unauthorized access to the Web User Interface of the device.

MoCA Network Security

The MoCA Network Security password allows you to control which Stream TV MoCA Ethernet Adapter can join your home MoCA network. When it is

enabled, all devices on your MoCA network must use the password designated here to join the MoCA network. By default, this setting is disabled. Please