Verizon ASK-MAE311 User manual

Stream TV MoCA Ethernet Adapter
Model: ASK-MAE311
ASK-MAE311UM0308

1. STREAM TV MOCA ETHERNET ADAPTER.......................................................................................................................................................................................................1
2. INSIDE THE BOX.............................................................................................................................................................................................................................................4
3. INSTALL STREAM TV MOCA ETHERNET ADAPTER................................................................................................................................................................................... 5
3.1 Positioning the device ...........................................................................................................................................................................................................................................................5
3.2 Setup requirements ..............................................................................................................................................................................................................................................................5
3.3 Installing the device ..............................................................................................................................................................................................................................................................6
4. CONFIGURE YOUR STREAM TV MOCA ETHERNET ADAPTER.............................................................................................................................................................. 10
4.1 Log in the device’s Web User Interface................................................................................................................................................................................................................................10
5. WEB USER INTERFACE............................................................................................................................................................................................................................... 12
5.1 Settings ...............................................................................................................................................................................................................................................................................13
5.2 Status..................................................................................................................................................................................................................................................................................20
5.3 Advanced ............................................................................................................................................................................................................................................................................23
6. TROUBLESHOOTING .................................................................................................................................................................................................................................. 26
7. TECHNICAL SPECIFICATION....................................................................................................................................................................................................................... 27
8. REGULATORY COMPLIANCE NOTICES..................................................................................................................................................................................................... 28

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1. STREAM TV MOCA ETHERNET ADAPTER
The Stream TV MoCA Ethernet Adapter allows you to connect your Stream TV device to your router through a coax or Ethernet cable, depending on your network
setup or available wall outlet. The USB port of the Stream TV MoCA Ethernet Adapter can provide power to the Stream TV device and transmit video streams. The
Stream TV MoCA Ethernet Adapter complies with MoCA 2.5 standard which can deliver up to 2.5Gbps wired speed through your existing home coaxial wiring.
With this device, you can enjoy 4K/8K video streaming, and high-speed Internet connection with your existing coaxial wiring or Ethernet wiring.

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Interfaces & Buttons
Interfaces
Description
Data
The“Data” port on the Stream TV MoCA Ethernet Adapter is for connection to your existing Coaxial
network. Connect a coaxial cable from the coaxial outlet on the wall to this port.
USB Type C
The USB Type-C port is used to connect to an existing Stream TV box to power the Stream TV box and
transmit video streams. Please use the USB cable supplied with this product to connect the two devices.
Please note that "ONLY" connect the USB port of the Stream TV MoCA Ethernet Adapter to the Stream TV
box provided by Verizon.
1G RJ-45 Port
The 1G RJ-45 ports provide 1Gbps Ethernet connection for Ethernet enabled devices via your MoCA
network.
AC Port
Connect the AC power cable supplied with this product to this port to power on the device. The power
rating of this port is 110~240V.
Reset
If you experience difficulties with your device or you want to revert all settings that you have changed, the
reset button allows you to reset the device back to its factory default state. A single quick press and
release the reset button restart the device. Press and hold the reset button for 10 seconds to restore the
factory default settings.

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LED
The tri-color LED located on the top of the device indicate the system, USB and Ethernet connection status of the Stream TV MoCA Ethernet
Adapter.
Indicator/ Scenario
Description
Light type
No Power
System off
Off
Only connected to the Stream TV
box
Power on and only connected to Stream TV box
Off
Not connected to the Stream TV
box
Not connected to Stream TV device and not connected to
MoCA network
Red
Not connected to Stream TV device but connected to MoCA or
Ethernet network
Red
Connected to the Stream TV box
but no Internet connection
Connected to Stream TV device but not connected to MoCA or
Ethernet network
Yellow
Operating Normally
Connected to Stream TV device and connected to MoCA or
Ethernet network
White

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2. INSIDE THE BOX
Inside the product package you should find the following items. Contact Verizon Customer Support if any of the items is missing or damaged.

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3. INSTALL STREAM TV MOCA ETHERNET ADAPTER
3.1 Positioning the device
- Position the device less than 2 meter in height.
- Keep the device away from the direct sunlight.
3.2 Setup requirements
To configure your Stream TV MoCA Ethernet Adapter via a computer, you need a router and computer that meet the following system requirements:
- A router supports RJ-45 LAN and MoCA LAN.
- A computer with an Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/1000Base-TX).
- Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome.

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3.3 Installing the device
3.4.1 Use the Stream TV MoCA Ethernet Adapter as coaxialconnection between your router and Stream TV device.
1. Verify that the MoCA capable router in your home is connected to a coax outlet at the router location.
2. Connect a coaxial cable from the coax outlet to the “Data” port on the Stream TV MoCA Ethernet Adapter.
3. Connect the provided USB cable from your Stream TV device to the “USB” port on the Stream TV MoCA Ethernet Adapter.
4. Connect your laptop, desktop, or game console devices to the “LAN” port on the Stream TV MoCA Ethernet Adapter.
5. Connect the provided AC power cable to the Stream TV MoCA Ethernet Adapter.
6. Wait for the system light to turn solid white. This indicates that the Stream TV MoCA Ethernet Adapter has successfully
formed a network with the router.

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©2021 Verizon. All rights reserved.
3.4.2 Use the Stream TV MoCA Ethernet Adapter as the Ethernet connection between your router and Stream TV device
1. Verify that the router in your home is connected to an Ethernet outlet at the router location.
2. Connect an Ethernet cable from the “LAN” port on the Stream TV MoCA Ethernet Adapter to your existing Ethernet outlet or the
Ethernet port on the modem/router.
3. Connect the provided USB cable from your Stream TV device to the “USB” port on the Stream TV MoCA Ethernet Adapter.
4. Connect the provided AC power cable to the Stream TV MoCA Ethernet Adapter.
5. Wait for the system light to turn solid white. This indicates that the Stream TV MoCA Ethernet Adapter has successfully formed a
network with the router.