Verizon One Talk W59VR User manual
W59VR Ruggedized Wireless Handset for W60 - Users Guide
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Table of Contents
Contents
Table of Contents................................................................................................................................. 2
Getting Started ..................................................................................................................................... 5
Hardware Overview................................................................................................................................................................. 5
W59VR Hardware............................................................................................................................................................... 5
Power LED Indicator........................................................................................................................................................... 6
Menu on the W59VR............................................................................................................................................................... 6
Main Menu .......................................................................................................................................................................... 6
Submenu............................................................................................................................................................................. 7
Returning to Idle Screen ..................................................................................................................................................... 7
Screen and Icons .................................................................................................................................................................... 7
Idle Screen.......................................................................................................................................................................... 7
Icons on the Idle Screen ..................................................................................................................................................... 8
Line Status Screen.............................................................................................................................................................. 8
Icons on the Calls Screen ................................................................................................................................................... 9
Icons on the Line Status Screen ......................................................................................................................................... 9
Entering Characters ................................................................................................................................................................ 9
Setting the Input Modes...................................................................................................................................................... 9
Entering Data on the W59VR.............................................................................................................................................. 9
Registering the Handset..................................................................................................................... 9
Registering Handsets to a Base Station................................................................................................................................ 10
Selecting a System to Connect ............................................................................................................................................. 10
Call Features........................................................................................................................................ 10
Placing Calls ......................................................................................................................................................................... 10
Placing External Calls....................................................................................................................................................... 10
Placing a Call from the Call History................................................................................................................................... 10
Placing a Call from the Directory....................................................................................................................................... 11
Speed Dial ........................................................................................................................................................................ 11
Redial................................................................................................................................................................................ 12
Answering Calls..................................................................................................................................................................... 13
Answering a Call............................................................................................................................................................... 13
Answering a Call When on a Call...................................................................................................................................... 13
Answering a Call Automatically......................................................................................................................................... 13
Disabling Call Waiting ........................................................................................................................................................... 13
Silencing or Rejecting Incoming Calls................................................................................................................................... 13
Silencing a Call ................................................................................................................................................................. 13
Rejecting a Call Manually.................................................................................................................................................. 14
Rejecting Anonymous Calls .............................................................................................................................................. 14
Rejecting Calls with Do Not Disturb (DND) ....................................................................................................................... 14
Ending Calls.......................................................................................................................................................................... 14
Muting/Unmuting Audio......................................................................................................................................................... 14
Holding and Resuming Calls................................................................................................................................................. 14
Holding a Call.................................................................................................................................................................... 15
Resuming a Held Call ....................................................................................................................................................... 15
Call Forward.......................................................................................................................................................................... 15
Forwarding Incoming Calls................................................................................................................................................ 15
Transferring Calls.................................................................................................................................................................. 15
Performing a Direct Transfer............................................................................................................................................. 15
Performing a Consultative Transfer................................................................................................................................... 16
Conference Calls................................................................................................................................................................... 16
Local Conference.............................................................................................................................................................. 16
Advanced Call Features ....................................................................................................................17
Call Park and Call Retrieve................................................................................................................................................... 17
Retrieving a Call with a Retrieve Key................................................................................................................................ 17
Voice Mail.............................................................................................................................................................................. 17
Setting the Voice Mail Code.............................................................................................................................................. 18
Leaving Voice Mails.......................................................................................................................................................... 18
Listening to Voice Mails .................................................................................................................................................... 18
Directory ............................................................................................................................................... 18
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Local Directory ...................................................................................................................................................................... 18
Adding Contacts................................................................................................................................................................ 18
Viewing Contacts .............................................................................................................................................................. 18
Editing Contacts................................................................................................................................................................ 19
Deleting Contacts.............................................................................................................................................................. 19
Searching for Contacts...................................................................................................................................................... 19
Blacklist................................................................................................................................................................................. 19
Adding a Blacklist Contact ................................................................................................................................................ 19
Viewing Blacklist Contacts ................................................................................................................................................ 20
Editing a Blacklist Contact................................................................................................................................................. 20
Deleting Blacklist Contacts................................................................................................................................................ 20
Remote Phone Book............................................................................................................................................................. 20
Searching for Remote Phone Book Contacts.................................................................................................................... 20
Viewing Remote Phone Book Contacts ............................................................................................................................ 21
Saving a Remote Phone Book Contact to the Local Directory.......................................................................................... 21
Call History ........................................................................................................................................... 21
Call History Icons .................................................................................................................................................................. 21
Viewing History Records ....................................................................................................................................................... 21
Saving a History Record to Local Directory........................................................................................................................... 21
Saving a History Record to Blacklist...................................................................................................................................... 22
Deleting History Records....................................................................................................................................................... 22
Deleting a Call Record...................................................................................................................................................... 22
Deleting All Call Records .................................................................................................................................................. 22
Customizing Your Phone..................................................................................................................22
Turning Handset On.............................................................................................................................................................. 22
Turning Handset Off.............................................................................................................................................................. 23
Changing the Wallpaper........................................................................................................................................................ 23
Setting the Screen Saver ...................................................................................................................................................... 23
Changing the Brightness....................................................................................................................................................... 23
Setting the Keypad Light....................................................................................................................................................... 23
Changing the Language........................................................................................................................................................ 23
Time & Date.......................................................................................................................................................................... 24
Setting the Time and Date Manually................................................................................................................................. 24
Changing the Time and Date Format................................................................................................................................ 24
Shortcuts............................................................................................................................................................................... 24
Supported Shortcuts ......................................................................................................................................................... 24
Customizing the Shortcuts ................................................................................................................................................ 25
Locking Your Handset........................................................................................................................................................... 25
Locking Handset Keypad.................................................................................................................................................. 25
Unlocking Your Handset ................................................................................................................................................... 25
Audio Settings.....................................................................................................................................26
Silent Mode ........................................................................................................................................................................... 26
Switching on Silent Mode.................................................................................................................................................. 26
Switching off Silent Mode.................................................................................................................................................. 26
Adjusting the Volume ............................................................................................................................................................ 26
Setting the Ring Tone............................................................................................................................................................ 26
Setting the Ring Tone for the External Calls ..................................................................................................................... 26
Setting the Advisory Tone..................................................................................................................................................... 27
Setting the Vibrator................................................................................................................................................................ 27
Disabling Noise Cancellation................................................................................................................................................ 27
Bluetooth ..............................................................................................................................................27
Enabling / Disabling the Bluetooth......................................................................................................................................... 27
Pairing Devices ..................................................................................................................................................................... 28
Managing Paired Headsets................................................................................................................................................... 28
Editing Device Name of Your Phone..................................................................................................................................... 28
Maintaining Your Phone ...................................................................................................................28
Resetting the Handset........................................................................................................................................................... 28
Appendix...............................................................................................................................................29
Appendix A - Input Modes and Characters............................................................................................................................ 29
Appendix B - Bluetooth Headset Compatibility List ............................................................................................................... 30
Notices................................................................................................................................................... 31
Technical support.................................................................................................................................................................. 31
Important customer information............................................................................................................................................. 31
WEEE warning...................................................................................................................................................................... 31
Warranty................................................................................................................................................................................ 31
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Important 911 emergency response information................................................................................................................... 32
Declaration of conformity....................................................................................................................................................... 32
CE mark warning................................................................................................................................................................... 32
Part 15 FCC Rules................................................................................................................................................................ 32
Class B digital device or peripheral....................................................................................................................................... 32
Important safety precautions................................................................................................................................................. 32
Danger–electric shock and fire.............................................................................................................................................. 33
Learn more............................................................................................................................................................................ 33
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Getting Started
Before you use your phone, take some time to get familiar with its features and user interface.
Hardware Overview
Understanding the phone hardware helps you easily use the phone's features.
W59VR Hardware
No.
Item
Description
1
Receiver
Receives audio in receiver mode.
2
Power LED Indicator
Indicates call status, message status, and charging status.
3
Phone Screen
Shows information.
4
Soft Keys
Access the function directly. It depends on the operating situation.
5
Message Key
Accesses the voice mail or missed call.
6
Speakerphone Key
•
Switches among the receiver, headset, and hands-free modes.
•
Answers an incoming call.
•
Places a call in hands-free mode.
7
Navigation Keys
Scroll through information or options on the screen.
8
OK Key
Confirms actions or enters the main menu.
9
On-hook Key/Power Key
•
Press briefly to return to the previous screen.
•
Long press to return to the idle screen.
•
Press to turn the handset on.
•
Long press on the idle screen to turn the handset off.
•
Cancels actions or ends a call.
•
Rejects an incoming call.
10
Off-hook Key
•
Answers an incoming call.
•
Enters the redial calls list.
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•
Places a call in receiver or headset mode.
11
Keypad
Provides digits, letters, and special characters.
12
TRAN Key
Transfers a call to another party.
13
Mute Key
Toggles mute feature on or off.
14
Microphone
Picks up audio.
15
Speaker
Outputs audio in hands-free mode.
16
Volume Key +/-
Adjusts volume.
17
Emergency Alarm Button
This button will be enabled in a future software release and will be
configurable in the One Talk portal
Power LED Indicator
LED Status
Description
Solid red
The handset is charging.
Fast flashing red (300ms)
The handset is ringing.
Slowly flashing red (1s)
The handset receives a voice mail or has a missed call.
Off
The handset is powered off.
The handset is idle.
The handset is fully charged.
Menu on the W59VR
The handset provides a variety of features that are grouped into the menu.
Main Menu
No.
Description
1
Menu item you selected.
2
Menu icon:
: Status—To view the status information of DM, handset, and line.
: Voice Mail—To set and view voice mail(s).
: Features—To access the features of Call Forward, Do Not Disturb, , Anon. Call Rejection,
Forward to Voicemail and Start Log Capture
: Directory—To access the directory and manage the contacts.
: Settings—To personalize the setting of your handset.
: History—To access the call history list.
: Show address—Displays 911 address associated with the device
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3
Back and OK soft keys
Entering the Main Menu
You can enter the main menu to view the features.
Procedure
Press the OK key when the handset is idle.
The main menus are displayed on the screen as icons.
Accessing the Main Menu Feature
After entering the main menu, you can use the navigation keys to access the desired menu.
Procedure
1.
Press the OK key when the handset is idle.
The main menus are displayed on the screen as icons.
2.
Press the navigation keys to select a different menu icon.
The name of the associated menu appears on the top of the screen.
3.
Press OK to open the selected menu.
Note: You can only access Status and Settings if the handset is not registered to a base station.
Submenu
The functions in the submenus are displayed as lists. You can open the submenu to access a function.
Accessing a Submenu Feature
After entering a certain menu, you can use the navigation keys to access the desired submenu.
Procedure
1.
Press the up and down navigation keys to highlight the desired submenu.
2.
Press OK to open the submenu.
3.
Press the On-hook key or Back to return to the previous screen.
Returning to Idle Screen
Procedure
Long press the On-hook key to quickly exit the menu and return to the idle screen.
Screen and Icons
The user screens and icon indicators can help you navigate and understand the important information on the phone's status.
Idle Screen
The idle screen is made up of the signal strength, battery status, status bar, handset name, and soft keys. The time & date is
displayed in the middle of the screen.
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•
Signal Strength:
Weak to strong:
No reception:
•
Battery Status:
Low to full:
Need Charging:
•
Status Bar: Displays the feature status icons. The status icons are displayed when featuresare activated.
•
Handset Name: Displays the registered handset name.
•
Soft Keys: The soft key labels on the screen directly above the soft keys show the functions availableat that
particular moment.
Icons on the Idle Screen
By viewing the icons on the idle screen, you can easily get the current phone status, such as message status.
Icons
Description
Icons
Description
The ringer volume is 0 and the phone is in
the silent mode.
The phone has new voice mails.
The phone has enabled the Call Forward
feature.
The phone has enabled the Do Not
Disturb (DND) feature.
The keypad is locked.
Line Status Screen
The line status screen is made up of the line and line status.
When the handset is idle, you can press Line to enter the line status screen. The line status screen is displayed below:
•
Line: Display the corresponding line (display user name by default).
•
Line Status: Display the icon of line status. The icon indicates the corresponding feature assigned to the line.
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Icons on the Calls Screen
By viewing the icons in the calls screen, you can easily get the current call status, such as audio output mode status.
Icons
Description
Icons
Description
Receiver Mode On
Conference Call
Hands-free Mode On
Contact
Call Hold
Call Mute
Icons on the Line Status Screen
Each icon in the line status screen indicates the corresponding feature assigned to the line.
Icons
Description
Icons
Description
Call Forward
Do Not Disturb (DND)
Anonymous call rejection is enabled
Anonymous call is enabled
Entering Characters
You can enter and edit data in the corresponding field using the keypad.
Setting the Input Modes
The handset provides you with 12 input modes, and different input mode provides different characters. The default input
modes are Abc, 123, ABC and abc. You can enable the input modes used most frequently.
Procedure
1.
Go to OK > Settings > Display > Input Method.
2.
Select the desired input mode and then select Change.
Entering Data on the W59VR
The following table describes how to enter different characters using the keypad keys:
Task
Action
Switch among input
modes.
Press
to switch among input modes.
The current input mode is displayed at the right bottom of the phone screen.
Enter letters.
Press a key one or more times (depending on what input mode you’re in) to enter
the possible characters that are displayed on the keypad key.
Enter special characters.
Press
to enter the space character or the following special characters: _’”
= / \ ^ ; : , . - + * # § % & @ ? ! ¿ ¡ ( ) { } [ ] < > ¥ ￡
$ | ~ ¤
Press
:
•
If it is in the uppercase (ABC), uppercase and lowercase (Abc) or
lowercase (abc) input modes, it will provide space character and the
following special characters: . , ? ! 0
•
If it is in the numeric (123) input mode, it will only provide the digit 0.
•
Long press the key to enter the character +.
Delete the text.
Press
or
to position the cursor to the right of the text you want to delete, and
then press Delete to delete one character at a time or long press to delete all
characters.
Registering the Handset
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Registering Handsets to a Base Station
You can register the handset to a base station.
Procedure
Do one of the following:
•
Press the Reg soft key on the handset to register quickly.
•
Press OK > Register Handset and then select the desired base station to complete registration of the handset.
•
Go to OK > Settings > Registration > Register Handset and then select the desired base station to complete
registration of the handset.
After registration, the handset prompts “Handset Subscribed”.
Note: The default base PIN is 0000.
Selecting a System to Connect
You can connect the handset to a desired system manually, or allow the handset to connect the registered system with the
greatest signal strength automatically.
Procedure
1.
Go to OK > Settings > Registration > Select Base.
The phone screen displays all systems that the handset is registered to and the BestBase option.
2.
Select the desired system or BestBase, and then press Select.
Call Features
You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a
conference call and perform other basic call features.
Placing Calls
After the handset is registered successfully, you can use your handset to place an external call.
The handset can keep 2 calls at one time at most, one (associated with the audio) active and the other one on hold.
Placing External Calls
You can place external calls on the handset.
Procedure
1.
Enter the desired number using the keypad.
2.
Press the OK key to dial out.
Placing Multiple External Calls
When you are in a call, you can hold your current call and place a new call.
Procedure
1.
Select New Call.
2.
Enter the contact number and press the OK key.
Note: You can select Options > Directory to select a contact from the directory to dial out.
Placing a Call from the Call History
You can place calls to contacts from the History list, which contains the calls that were recently placed, answered, or missed.
Procedure
1.
Press History.
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2.
Select the desired call list.
3.
Highlight a contact and press .
Placing a Call from the Directory
You can place a call to a contact directly from your directory.
Procedure
1.
Go to OK > Directory.
2.
Select the desired directory.
3.
Highlight the desired contact and press .
If the selected contact has multiple numbers, highlight the desired number, and select OK.
Speed Dial
You can quickly dial a number by using a speed dial key without entering the directory.
Assigning a Speed Dial Number
You can assign a contact number as a speed dial number to the digit key. A maximum of 8 speed dial numbers are allowed.
Before you begin
The assigned number should exist in the directory.
Procedure
1.
Go to OK > Settings > Telephony > Speed Dial.
The phone screen displays all available speed dial keys (2-9).
2.
Highlight the desired digit key, and then press Assign.
3.
Select the desired contact from the directory.
4.
Press OK to assign the number to the selected Speed Dial key.
If the selected contact has multiple numbers, select the desired number, select OK.
Changing a Speed Dial Number
You can change the current speed dial number to a new desired one.
Before you begin
The assigned number should exist in the directory.
Procedure
1.
Go to OK > Settings > Telephony > Speed Dial.
2.
Highlight an assigned Speed Dial key.
3.
Select Options > Change.
4.
Select a contact number from the directory.
5.
Press OK to change the assigned speed dial number.
Deleting a Speed Dial Number
When you no longer use the speed dial number, you can delete it.
Procedure
1.
Go to OK > Settings > Telephony > Speed Dial.
2.
Highlight the desired Speed Dial key.
3.
Select Options > Clear Key.
Calling a Contact Using a Speed Dial Key
After you have assigned the speed dial number, you can place a call to a contact directly by pressing it.
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Procedure
Long press the Speed Dial key when the handset is idle. The number assigned to this Speed Dial key is dialed out.
Related tasks
Assigning a Speed Dial Number
Redial
You can redial a call from the redial list. The redial list stores the last twenty dialed phone numbers.
Redialing a Number
The handset keeps a record of all the placed calls. You can call the recently dialed phone number.
Procedure
1.
Press when the handset is idle to access the redial list.
2.
Select a record to dial out.
Note: Before placing an external call, you can select Options > Edit Before Call to edit the phone
number.
Redialing the Last Dialed Number Procedure
Press
twice when the handset is idle.
A call to your last dialed number is attempted.
Adding a Dialed Number to Local Directory
You can add a dialed external call number to the Local Directory or update the number for an existing contact.
Procedure
1.
Press when the handset is idle to access the redial list.
2.
Highlight the desired record.
3.
Press Options, and then select Add To Local > New Entry.
4.
Select the type you want to add the number to.
5.
Edit the corresponding fields.
6.
Confirm the action.
Note: You can select Add To Local > Update Existing to add the number to an existing contact or
update the existing contact information.
Deleting a Redial Record
You can delete any record from the redial list.
Procedure
1.
Press when the handset is idle to access the redial list.
2.
Highlight the desired record.
3.
Press Options and select Delete.
Deleting All Redial Records
You can delete all redial records at once.
Procedure
1.
Press when the handset is idle to access the redial list.
2.
Select Options > Delete All, and select Yes to confirm.
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Answering Calls
When you receive a call, you can choose to answer it manually or automatically.
Answering a Call
When you receive an incoming call, the phone rings and the screen displays the information of the incoming call.
Procedure
Do one of the following:
•
Press ., or press Accept.
•
Press the Speakerphone key.
Answering a Call When on a Call
You can answer a call when there is already an active call on your phone.
When you are on an active call and an incoming call arrives on the phone, a call waiting tone beeps, and the incoming call
information is displayed.
Procedure
1.
Press the down navigation key to select the incoming call.
2.
Select Accept.
The active call is placed on hold, and the incoming call becomes active.
Note: You can disable the call waiting feature to reject incoming calls automatically during a call.
Related tasks
Disabling Call Waiting
Answering a Call Automatically
When the handset is placed in the charger, you can simply answer the incoming calls by picking up the handset from the
charger without pressing the Off-hook key.
Procedure
1.
Go to OK > Settings > Telephony > Auto Answer.
2.
Press Change to select the Auto Answer check box (the default status is checked).
Disabling Call Waiting
If the call waiting feature is disabled, when there is already a call, the new incoming call will be rejected automatically.
Procedure
1.
Go to OK > Call Features > Call Waiting.
2.
Disable call waiting.
3.
Confirm the action.
Silencing or Rejecting Incoming Calls
When you receive an incoming call, you can choose to silence or reject the call instead of answering.
Silencing a Call
You can silence a call to stop your phone from ringing. Even if you silence the call, the incoming call notification continues to
be displayed on your phone.
Procedure
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Select Silence.
Rejecting a Call Manually
You can reject a call manually, and the call may be sent to voice mail. The rejected calls are displayed in the Received Calls
list in your History list.
Procedure
Press
.
Rejecting Anonymous Calls
You can reject incoming calls from callers who have hidden their identities. As a result, your phone will not ring and you will
not be notified of an attempted call.
Procedure
1.
Go to OK > Call Features > Anon.Call Rejection.
2.
Enable local anonymous rejection.
3.
Confirm the action.
Rejecting Calls with Do Not Disturb (DND)
You can enable DND to reject all incoming calls automatically when you do not want to be interrupted.
Before you begin
Check with your system administrator to find out if the DND feature is available on your phone.
Procedure
1.
Go to OK > Call Features > Do Not Disturb.
2.
Enable DND.
3.
Confirm the action.
The status bar displays the DND icon.
Ending Calls
You can end the current call at any time.
Procedure
Press
.
Muting/Unmuting Audio
You can mute the microphone during an active call so that the other party cannot hear your discussion with your colleagues.
Procedure
1.
Press the mute key during a call to mute the microphone. The mute icon appears on the phone screen.
2.
Press the mute key again to unmute.
The mute icon disappears from the phone screen.
Holding and Resuming Calls
You can place an active call on hold and resume the call when you are ready. When you place a call on hold, the held party
may hear the music played if configured.
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Holding a Call
You can place an active call on hold on your phone.
Procedure
During a call, select Options > Hold.
Note: When you have multiple calls on the phone and the current call is held, you can press the up or down navigation
key to swap to the active call.
Resuming a Held Call
You can view and resume a held call on the phone.
Procedure
Select Resume.
If multiple calls are placed on hold, select the desired call first.
Note: When you have multiple calls on the phone and the current call is active, you can press the up or down
navigation key to swap to the held call.
Call Forward
The handset will forward incoming calls to another party according to the forwarding type. There are three forwarding types:
•
Always Forward: Incoming calls are immediately forwarded. There is no prompt on the phone screen when the
line receives an incoming call.
•
Busy Forward: Incoming calls are forwarded when the line is busy.
•
No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
•
Forwarding Incoming Calls
Forwarding Incoming Calls
When you are not available to handle calls, you can forward incoming calls to a specific contact.
Procedure
1.
Go to OK > Call Features > Call Forward.
2.
Select the desired forwarding type and enable it.
3.
Enter the destination number in the Target field.
4.
If you select the No Answer, select the desired ring time to wait before forwarding from the After Ring Time field.
5.
Confirm the action.
The status bar displays the forward icon, and the incoming calls will be forwarded to the destination number according to
your setting.
Transferring Calls
During a call, you can transfer the call to another contact. You can use one of three ways:
•
Direct Transfer: Transfer a call directly to the third party without consulting.
•
Consultative Transfer: Transfer a call with prior consulting.
Performing a Direct Transfer
You can transfer a call to another contact immediately without consulting with her/him first.
Procedure
1.
Select Options > Transfer, or press the TRAN key during a call.
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2.
Enter the number you want to transfer to.
3.
Press TRAN or Transfer to complete the transfer.
Performing a Consultative Transfer
You can transfer a call to another contact immediately when receiving ringback or after consulting with them first.
Procedure
1.
Select Options > Transfer, or press the TRAN key during a call.
2.
Enter the number you want to transfer to and dial out.
3.
Do one of the following:
•
When you hear the ring-back tone, press the TRAN key or Transfer to finish a semi-attended transfer.
•
After the contact answers the call, press the TRAN key or Transfer to finish an attended transfer (consultative
transfer).
Conference Calls
The phone supports creating a conference with other two external parties.
During the conference, follow these tips:
•
Mute your microphone when you are not speaking, especially in noisy environments.
•
Avoid tapping or rustling papers near the microphone.
•
Speak in your normal voice without shouting.
Local Conference
You can initiate a three-way (including yourself) conference calls with your contacts on the phone.
Setting Up a Local ConferenceCall
You can set up a local conference call with up to two contacts.
Procedure
1.
Place a call to the first party.
2.
When the first party answers the call, select Options > Conference.
The active call is placed on hold.
3.
Dial the second party’s number.
4.
When the second party answers the call, select Conf to invite two parties to join the conference.
Merging Two Calls into a Conference
You can invite a held call into a conference call with the active call.
Procedure
1.
Place two calls on the phone.
2.
Select Options > Conference.
Muting/Unmuting a Conference Call
When you mute the local microphone during a conference call, other participants can hear each other except you.
Procedure
1.
Press the mute key to mute the conference.
2.
Press the mute key again to unmute the conference.
Ending a Conference Call
You can end the current conference call at any time.
Procedure
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Press
or End.
If any party in the conference ends the call, the other parties remain connected.
Holding/Resuming a Conference Call
Any party in the conference call can place himself/herself on hold, but other parties can continue the conference call
normally.
About this task
Note: The conference call will only be held when all parties in the conference call place themselves on hold.
Procedure
1.
Select Options > Hold.
2.
Select Resume to resume the held conference call.
Ending a Conference Call
You can end the current conference call at any time.
Procedure
Press
or End.
If any party in the conference ends the call, the other parties remain connected.
Advanced Call Features
By using the advanced features, your handset would perform more functions that make your work more efficiently.
Call Park and Call Retrieve
You can park a call, and then retrieve the call either from your phone or another phone. After parked, the call is placed on
hold, you can continue the conversation after retrieving it.
Retrieving a Call with a Retrieve Key
You can easily use a retrieve key to retrieve a parked call quickly.
Before you begin
Check with your system administrator if the FAC or Transfer mode is set on your phone, and if the call park feature has set
for your phone.
Procedure
1. Go to OK > Settings > Shortcut.
2. Highlight the desired shortcut key and press Change.
3. Select Retrieve.
When there is a call parked on the extension or the shared parking lot, you can press the Retrieve key on the idle
screen, and the handset will dial the configured park retrieve code.
Voice Mail
Voice Mail feature allows you to leave voice mails for someone or listen to your voice mail messages on your IP phones. This
feature is set up on the server-side and not all servers support this feature.
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Setting the Voice Mail Code
If you want to connect to the message center, you need to set the voice mail code on your phone.
Procedure
4.
Go to OK > Voice Mail > Set Voice Mail.
5.
Select Enabled from the Status field.
6.
Enter the voice mail code.
7.
Confirm the action.
Leaving Voice Mails
You can leave a voice mail to someone who is busy or inconvenient to answer the call.
Procedure
1.
Follow the voice prompts to leave a voice mail.
2.
Hang up to complete the voice mail.
Listening to Voice Mails
You can listen to your voice mails on the handset directly.
Before you begin
You need to set the voice mail code in advance.
Procedure
1.
Go to OK > Voice Mail > Play Message or press the Message key.
2.
Follow the voice prompt from the system server to listen to your voice mails.
Directory
The phone provides several types of phone directories, which can be customized by your system administrator.
Local Directory
You can store up to 100 contacts in the handset's Local Directory, as well as add, edit and delete a contact.
Adding Contacts
When you add a contact to your Local Directory, you can choose how much information you want to enter for your contact.
You are required to enter a contact name at least for each new contact.
Procedure
1.
Go to OK > Directory or OK > Directory > Local Directory.
2.
Select Options > New Contact.
3.
Enter the contact's information.
4.
Confirm the action.
Viewing Contacts
You can view the local contacts from the Local Directory on your phone.
Procedure
1.
Go to OK > Directory or OK > Directory > Local Directory.
2.
Use the navigation keys to look through the contacts.
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The contact names are displayed in alphabetical order.
Editing Contacts
You can modify or add more information to your contacts.
Procedure
1.
Go to OK > Directory or OK > Directory > Local Directory.
2.
Highlight the desired contact and select Options > Edit.
3.
Edit the contact information.
4.
Confirm the action.
Deleting Contacts
You can delete one or all contacts from the Local Directory.
Deleting a Contact
You can delete any contact from the Local Directory.
Procedure
1.
Go to OK > Directory or OK > Directory > Local Directory.
2.
Highlight the desired contact and select Options > Delete.
The phone prompts you whether to delete this contact.
3.
Confirm the action.
Deleting All Contacts
You can delete all contacts from the Local Directory.
Procedure
1.
Go to OK > Directory or OK > Directory > Local Directory.
2.
Highlight the desired contact and select Options > Delete All.
The phone prompts you whether to delete all contacts.
3.
Confirm the action.
Searching for Contacts
In the Local Directory, you can enter search criteria to find your desired contact quickly.
Procedure
1.
Go to OK > Directory or OK > Directory > Local Directory.
2.
Enter your search criteria in the search field.
Existing to update the existing contact information.
Blacklist
Incoming calls from the Blacklist are rejected automatically. You can store up to 30 contacts in the blacklist to block
unwanted callers.
Adding a Blacklist Contact
You can add a blacklist contact on the phone to prevent someone from calling you.
Procedure
1.
Go to OK > Settings > Telephony > Blacklist.
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2.
Select New Entry or Options > New Entry.
3.
Enter the contact's information.
4.
Confirm the action.
Viewing Blacklist Contacts
You can view the blacklist contacts from the Blacklist on your phone.
Procedure
1.
Go to OK > Settings > Telephony > Blacklist.
2.
Use the navigation keys to look through the blacklist contacts.
Editing a Blacklist Contact
You can update your blacklist contacts' information.
Procedure
1.
Go to OK > Settings > Telephony > Blacklist.
2.
Highlight the desired blacklist contact and select Options > Edit.
3.
Edit the contact information.
4.
Confirm the action.
Deleting Blacklist Contacts
You can delete one or all blacklist contacts. If a contact is removed from the blacklist, you can answer the call from the
contact normally.
Deleting a Blacklist Contact
If you want to answer a call from a specific contact, you need to remove it from the Blacklist.
Procedure
1.
Go to OK > Settings > Telephony > Blacklist.
2.
Highlight the desired blacklist contact and select Options > Delete.
Deleting All Blacklist Contacts
You can delete all contacts from the Blacklist when you are ready to answer calls from them again.
Procedure
1.
Go to OK > Settings > Telephony > Blacklist.
2.
Highlight the desired blacklist contact and select Options > Delete All.
The phone prompts you whether to delete all contacts.
3.
Confirm the action.
Remote Phone Book
If the Remote Phone Book feature has been enabled by your system administrator, you can access your corporate directory
directly from your phone.
Searching for Remote Phone Book Contacts
In the Remote Phone Book, you can enter search criteria to find your desired contact quickly.
Procedure
1.
Go to OK > Directory.
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