
Fall detection is an additional service that
must be included within your protection
package in order to be utilized. Access
to this feature requires an add-on. Fall
When the built-in fall detection detects a fall,
it will automatically call the Monitoring Center
— even if you are unable to press the help
button. You will first hear the recording, “Fall
detected, hold the Help Button to cancel.”
The Mini Guardian must be worn around
the neck at your breastbone for increased
fall detection accuracy. Wear it outside
your shirt, as wearing it inside can
reduce the percentage of falls detected.
We do not recommend wearing fall
detection-enabled devices while sleeping
or something similar.
How fall detection works
Important safety information
Fall detection
PLEASE NOTE: If you’re experiencing a medical emergency,
stay on the line to be connected with an operator. If you
do not need assistance or if it was a false alarm, simply
hold down the help button until you hear “Fall detection
canceled” to enable the fall detection cancelation feature.