Verizon Mini Guardian User manual

Mini Guardian
Sleek & sophisticated all-in-one protection
Powered by Verizon 4G LTE

What’s in the box
Mini Guardian
Charging cradle Belt clip
Lanyard
attachment

Product details
Speaker
Reliably communicate with our 24/7
operators through our high-definition
speaker.
Battery light
Flashes red when the battery is low. The
device will flash in the cradle until it is fully
charged. A fully charged device will turn
solid red.
Blue light
This flashing blue light indicates that your
device is fully functional. It turns solid
during emergency calls.
Help button
Press this button to immediately generate
an emergency call.
Microphone
Speak here to communicate with our
attentive operators.
Charging cradle
Place your device here to fully charge
within a 3 hour period.

PLEASE NOTE: Do not plug the charging cradle power
cord into an outlet controlled by a light switch or a
power strip to avoid accidental power loss.
PLEASE NOTE: Periodically wipe the interior of your
charging cradle and the pins on the back of your
device to ensure proper charging.
Installation
Choose an accessible location for your
charging cradle. To receive a full charge,
cradle your device for at least 3 hours.
Plug in your cradle
Charging your device
The red battery light should flash every few
seconds while charging. If it doesn’t, please
make sure everything is properly cradled in
the correct direction (the charging pins on the
device must meet charging pins in cradle).
Charge device to full power
Upon a full charge, your device’s battery
light will turn solid red. The flashing blue light
indicates that your device is fully functional.
Charge daily for optimal battery life.

Shower safely
The Mini Guardian is water-resistant
and is safe to wear in the shower.
Please dry immediately upon
completion and avoid salt water,
chlorine, and prolonged submersion.
Enjoy longer charges
With up to 5 days of battery life before
needing a recharge, you can do more
— and worry less. The red battery light
will indicate when your battery is low
by flashing every 30 seconds.
Interchangeable accessories
Wear it your way! The Mini Guardian
comes with a snap-on magnetic
lanyard and belt clip.
Maximum protection
The Mini Guardian has unlimited range
and can be taken anywhere within the
US with sufficient cellular coverage.
It is powered by Verizon 4G LTE with
advanced location monitoring and
WiFi backup.
Key features

Use in an emergency
Press your device’s
emergency help button
for 3 seconds.
Speak with an
emergency operator
through your device.
We’ll send help to your
exact location.

Press and hold your
emergency help button
until the light on your
device turns solid blue.
Tell the operator you
are “just testing.”
Testing your device
After a short delay,
you will hear a voice
message and then
tones or ringing.

Fall detection is an additional service that
must be included within your protection
package in order to be utilized. Access
to this feature requires an add-on. Fall
When the built-in fall detection detects a fall,
it will automatically call the Monitoring Center
— even if you are unable to press the help
button. You will first hear the recording, “Fall
detected, hold the Help Button to cancel.”
The Mini Guardian must be worn around
the neck at your breastbone for increased
fall detection accuracy. Wear it outside
your shirt, as wearing it inside can
reduce the percentage of falls detected.
We do not recommend wearing fall
detection-enabled devices while sleeping
or something similar.
How fall detection works
Important safety information
Fall detection
PLEASE NOTE: If you’re experiencing a medical emergency,
stay on the line to be connected with an operator. If you
do not need assistance or if it was a false alarm, simply
hold down the help button until you hear “Fall detection
canceled” to enable the fall detection cancelation feature.

Cleaning and care
We recommend that you clean your device
weekly to ensure proper charging. Take a soft
cloth—like an eyeglass cleaning cloth—and
gently rub the gold contacts on the device and
charging cradle to remove dirt, oil, and debris.
You can also spray household cleaner onto the
cleaning cloth (though do not spray directly
onto the device or the cradle) and wipe to
remove debris.
detection does not detect 100% of falls. If you
are able, you should always press the help
button when you need help. This cannot be
accurately tested at home. The device uses
an accelerometer and a proprietary
algorithm to recognize a fall based on its
speed, direction and impact.
Replacing the lanyard with the belt clip
Remove the lanyard from your device by
twisting and pulling the silver clip.
Pull the silver clip away from your device
to detach it from the lanyard.
To secure your device inside the belt clip,
place it inside the back slot and slide until
your hear a click.

How long will the device’s battery last?
Your device’s rechargeable battery may
last up to 5 days per charge depending on
usage. The typical charging time is 3 hours.
The red battery light flashes while charging
and is solid when fully charged. It’s highly
recommended to charge daily for optimal
battery life.
Do I need to have WiFi for the device to
work?
No. Your home does not need WiFi for the
device to work. Our emergency operators will
be able to pinpoint your location using the
device’s GPS, WiFi, & cellular triangulation,
capabilities should you ever need
emergency or non-emergency assistance.
Can I wear my device in the shower?
Your medical alert device is highly
water-resistant at IP67 so you can wear
your device in the shower; it should not be
submerged and should not be used in salt
water or chlorine.
FAQs

Have questions about your device?
Scan the QR Code below with
your phone camera or visit:
medicalguardian.com/support/
If you need additional assistance, our Customer
Care team can be reached at 1 [phone].
Monday-Friday, 9AM-8PM EST
and Saturday 9AM-5PM EST.
Customer service
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