Verizon Wireless Home Phone Connect User manual

©2010 VerizonWireless. All Rights Reserved. verizonwireless.com OM2260VW
©2010 VerizonWireless. All Rights Reserved. verizonwireless.com OM2260VW
User Manual
Home Phone Connect

Welcome to Verizon Wireless
Thank you for choosing Verizon Wireless Home Phone Connect.
You’re now connected to the power of America’s most reliable wireless network.
This guide will help you understand your new wireless device and all the things you
can do with it. So let’s get started.

Contents
1 Introduction................................................................................................................. 1
Package Contents ............................................................................................. 1
Top View............................................................................................................... 2
Bottom View ....................................................................................................... 3
2 Installation.................................................................................................................... 4
Installing the Battery ....................................................................................... 4
Installing the Antenna..................................................................................... 5
Installing the Power Adapter ........................................................................ 5
Connecting the Device to a Telephone..................................................... 6
Mounting the Device....................................................................................... 6
3 General Functions...................................................................................................... 8
Powering on the Device ................................................................................. 8
Understanding the Indicators ...................................................................... 8
Making Calls ....................................................................................................... 9
Making a 3-Way Call......................................................................................... 9
Receiving Calls .................................................................................................10
Using Voice Mail ..............................................................................................10
Assistive Communication Devices ............................................................10
4 Troubleshooting.......................................................................................................11

1 Introduction
Package Contents
The package should contain the foll g items ireless if
any of the items are missing or damaged.
owin . Please contact Verizon W
BatVerizon Wireless Home
Phone Connect
Antenna tery
User Manual Quick Reference
Guide
Product Safety
and Warranty
Information
Power adapter User
Manual
Quick Reference
Guide
Pr
and Warranty
Information
oduct Safety
1

Top View
Note:
yThe figures are only for your reference, the actual shape and color of
the product may differ slightly.
7
8910
1
2345
6
1 Power on/off switch 6 Antenna port
2 Telephone port 1 7 Signal strength indicators
3 Telephone port 2 8 Battery indicator
4 USB port* 9 Power indicator
5 DC 12V power port 10 Voice mail indicator
* Note: Never place a USB-based device into the USB port of the Home Phone
Connect under any circumstances. Doing so may damage the device and negate its
warranty. The port was designed for diagnostic purposes only; it is not intended for
customer use.
2

Bottom View
12 3
4
1 Battery cover 3 Battery slot
2 Battery port 4 Wall-mounting brackets
3

2 Installation
g the BatteryInstallin
Note:
yy if the device will be unused for a period exceeding
yrposes only (in the event of a
yge time may be
ba
Pla
yThe system will stop charging the battery when the ambient
temperature is outside of the temperature range allowed for charging
(14°F to 113°F).
yWhen the power adapter is connected, the battery will automatically
charge.
yWhen fully charged, the battery will automatically stop charging.
Remove the batter
2 weeks.
The battery is intended for backup pu
power failure).
The device takes 3.5 hours to charge fully. The char
impacted by environmental factors.
yTalk time is about 2 hours and standby time is about 36 hours, but the
actual values vary with the network environment.
Remove the battery cover. Carefully insert the battery connection cable into the
ttery port. The connection cable will click into place when correctly inserted.
ce the battery in the battery slot and return the battery cover.
4

Installing the Antenna
Make sure the device is turned off. Align the antenna with the antenna port on the
device as illustrated below. Screw the antenna into the port, ensuring that the
connection is secure.
Installing the Power Adapter
Under normal usage, the device relies on the external power adapter for its power
supply.
Insert the power adapter into the DC input port, and plug the unit into an AC wall
outlet.
Note:
yBack up battery power will only be used during power failure or if the
external power adapter is not in use.
5

Connecting the Device to a Telephone
The device provides two telephone ports. The ports use the same telephone
number.
Plug one end of a telephone cable (RJ11) into a telephone port and the other end
into the back of a home telephone or home telephone base unit.
Note:
yThe telephone cable is not included.
yThe device and telephone cable are for indoor use only.
Mounting the Device
Horizontal Mounting
Place the device on a smooth surface with good ventilation. Place it at least 4 inches
away from other objects.
6

Vertical Mounting
Fix two wall screws into the wall with the screw heads extending approximately 0.1
inches from the surface of the wall. The diameter of a screw head should be
between 0.22 inches and 0.28 inches. The distance between two screws should be 3
inches. Align the mounting brackets with the screws, push the device towards the
wall, and connect the brackets with the screws ensuring that the device is stable.
7

3 General Functions
Powering on the Device
Press the button to power on the device. When the device is on, the power
a be blue.
No :
yPress and hold the
indic tor will
te
button for 1 second to power off the device.
Understanding the Indicators
The table be scribes possible sta of the device indi
Icon dicator tatus
low de tes for each cators.
In S
Voice mail Blinking Blue New Message
Blue Full Charge
Blinking Blue hargePartial C
Battery
d e
Blinking Re Low Charg
Both Blue Strong
One Blue Moderate
Signal Strength
One Blinking Blue Weak
Power Blue The device is on
8

Making Calls
1. Before making a call, make sure at least one signal strength indicator ( )
is lit up (or blinking).
2. Place a call by entering the desired telephone number. The number will be
dialed automatically.
3. Hang up or return the phone to the receiver to ensure that you can receive
calls.
Making a 3-Way Call
You can talk with two parties at the same time by using the 3-way call feature on
your Home Phone Connect. Airtime and other charges, which may include toll or
long distance charges will apply for all simultaneous calls. Not available in some
areas.
1. While on the first call, dial the 10-digit number of the second party.
2. Press FLASH; the first party is automatically put on hold while the call is made.
3. When the 2nd party answers, press FLASH to initiate the 3-way call.
4. If the second party does not answer, press the FLASH key twice to end the
connection and return to the first party.
5. To end both conversations, press the FLASH key.
Note:
y3-Way Calling is an included feature that is typically added to your
account when you first activate service. If you wish to confirm you have
this feature, sign in to My Verizon to view the calling features available
on your account.
9

Receiving Calls
Lift the handset or press "talk" to answer an incoming call.
Note:
yDuring a power outage, you can make or receive calls with the back up
battery provided that your home phone does not rely on an external
power source.
Using Voice Mail
1. The voice mail indicator ( ) will blink blue to indicate that you have one or
more unheard voice mail messages.
2. Dial * 8 6 to access your voice mail.
3. Follow the system prompts to listen to and manage your voice mails.
Note：
yPlease refer to the Troubleshooting section for additional details on
accessing voice mail, or if you would like to use a home telephone
answering machine as your preferred method to manage your voice
mail messages.
Assistive Communication Devices
TTY (Text Telephony) and TDD (Telecommunications Device for the Deaf) allow
individuals who are deaf, hard of hearing, or have speech or language disabilities to
communicate by telephone.
When a user types his or her conversation on a TTY keyboard, it is transmitted as
tones through the telephone. Tones are received by the other person’s TTY,
translated into text and displayed on the screen. In order to use the TTY network,
you must have a TTY-compatible phone and be in the TTY mode to place or receive
calls. Note that most digital wireless devices are TTY-compatible.
10

4 Troubleshooting
1. r adaptor is properly connected (refer to page 5of the
t the power indicator is illuminated (refer to page 8of the
I am not getting a dial tone on my handset.
Ensure that the powe
User Manual) and tha
User Manual).
2. Check to make sure the telephone cable is securely plugged in (refer to page 6
e Verizon Wireless
network.
l for
e
ve
k on the handset
of the User Manual).
3. Check to make sure you are not roaming outside of th
How do I check my voice messages?
Dial *86 to access your voice mail messages. Refer to page 10 of the User Manua
additional details.
Can I create a shortcut to access my voice mail?
The availability of a shortcut feature to access voice mail messages depends solely
on the capabilities of the corded or cordless phone that you use with Home Phone
Connect. Please refer to the user material that came with your phone. If your hom
phone does not support a shortcut feature to access voice messages, you may ha
the option to save your voice mail number into the address boo
and assign that number to the #1 speed dial position on your phone's keypad.
Remember, you can always dial * 8 6 to access your voice mail.
11

Can I use my telephone answering device instead of
voice mail?
Yes. Set the answering device to fewer rings in ord
Verizon Wireless voice mail. Alternatively, turn off
er to pick up the call before
your home answering machine or
il
service. Please refer to the user material provided by the Home Answering Machine
vice?
work during a power outage?
on external power to operate (as is the case
y last?
lues
How does Caller ID (CID) work?
ne. CID
phone number before you take the call. CID may
me of the
incoming caller.
The Home Phone Connect service is not currently compatible with calling name
delivery. Caller name information will be displayed if the incoming caller's contact
information is saved in your home phone address book.
increase the number of rings if you would like to use the Verizon Wireless voice ma
manufacturer for instructions.
Does 911 work on this de
Yes. 911 functions the same way it does on your Verizon Wireless mobile phone.
Does this product
Yes, this device has a back up battery.
Note: Service will only be available during a power outage if the home telephone
connected to the device does not rely
with many corded phones).
How long does the back up batter
Talk time is about 2 hours and standby time is about 36 hours, but the actual va
vary with the network environment.
Caller ID works the same way it does on your Verizon Wireless Mobile Pho
allows you to see the caller's
display the number of the person calling you (for all unblocked numbers). It may
also display the name of the person if you've stored it in your phone's memory.
My Caller ID does not display the na
12

The volume is too loud.
You can adjust the volume using your telephone connected to the Home Phone
Connect device. Four volume levels are available, with level 1 being the softest and
level 4 the loudest. The default setting is level 4.
1. Take the phone off the hook so you can hear the dial tone and verify that
telephone service is available.
2. Press # # 1 to adjust the volume.
3. Press keys 1to 4to select the desired volume.
4. After selecting the desired volume, press the *key to save it. If you hear a
single confirmation tone, you have successfully set the volume level.
Note: If you hear a double tone you have pressed an incorrect key. The system will
return to the off-hook state, and you can try adjusting the volume again when you
hear the dial tone.
How to set the TTY mode?
Enter the keys # # 5 6 * n # to set the TTY mode.
yn=0: TTY off mode. The standard voice speaking mode and the listening mode.
This is the default setting.
yn=1: TTY full mode. Transmit and receive the TTY characters.
yn=2: VCO mode. Receive TTY characters but transmit by speaking into the
speaker.
yn=3: HCO mode. Transmit TTY characters but receive by listening to the receiver.
Version: V100R001_01 Part Number: 31010DJH
13