Verizon TCL LINKZONE 5G UW User manual

For more information on how to use the tablet, please go to
https://www.tclusa.com and download the complete user manual.
User guide.
User guide.

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Table of Contents
Table of Contents.............................................................................................................................................................2
Read this first ...................................................................................................................................................................3
Chapter 1. Meeting TCL LINKZONE 5G UW ..............................................................................................................4
1.1 System requirements......................................................................................................................................................................... 4
1.2 Overview................................................................................................................................................................................................. 4
1.3 Status Icons ......................................................................................................................................................................................... 6
Chapter 2. Getting Started ...........................................................................................................................................7
2.1 Insert a nano SIM card......................................................................................................................................................................7
2.2 Unlock the SIM card .........................................................................................................................................................................7
2.3 Insert the Battery ............................................................................................................................................................................. 8
2.4 Charge the TCL LINKZONE 5G UW........................................................................................................................................ 8
Chapter 3. Using TCL LINKZONE 5G UW ..................................................................................................................9
3.1 Turn your LINKZONE on or off .................................................................................................................................................... 9
3.2 Connect to LINKZONE network................................................................................................................................................ 9
Chapter 4. Acessing the Touchscreen ......................................................................................................................11
4.1 Homescreen..........................................................................................................................................................................................11
4.2 Wi-Fi .......................................................................................................................................................................................................11
4.3 Connected Devices .......................................................................................................................................................................12
4.4 Messages ...........................................................................................................................................................................................13
4.5 Settings ................................................................................................................................................................................................13
4.6 Universal Charging .........................................................................................................................................................................14
4.7 Software Updates ...........................................................................................................................................................................14
4.8 About ....................................................................................................................................................................................................14
4.9 Help.........................................................................................................................................................................................................15
Chapter 5. Accessing the Admin Web UI .................................................................................................................16
5.1 Log in to the Admin Web UI .........................................................................................................................................................16
5.2 Explore Admin web UI features.................................................................................................................................................16
Chapter 6. Configuring Your LINKZONE via the Admin Web UI ........................................................................ 17
6.1 Home .......................................................................................................................................................................................................17
6.2 Wi-Fi........................................................................................................................................................................................................18
6.3 Data Usage........................................................................................................................................................................................ 20
6.4 Connected devices ....................................................................................................................................................................... 20
6.5 Messages........................................................................................................................................................................................... 20
6.6 Mobile Network ................................................................................................................................................................................21
6.7 Settings ................................................................................................................................................................................................22
6.8 Software Update............................................................................................................................................................................24
6.9 About ..................................................................................................................................................................................................25
6.10 Help .....................................................................................................................................................................................................25
Chapter 7. Configuring Your LINKZONE using the TCL Connect AppI............................................................ 17
7.1 Download the TCL Connect app...............................................................................................................................................26
7.2 Pair your phone or tablet with the LINKZONE .................................................................................................................26
7.3 Use the TCL Connect App..........................................................................................................................................................26
7.4 Unbind .................................................................................................................................................................................................. 30
Chapter 8. Troubleshooting ........................................................................................................................................ 31
Appendix Important Safety Instructions................................................................................................................ 33

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Read this first
• Before using this documentation and the device it supports, ensure you read and
understand the "Appendix A. Important safety information".
• Illustrations in this documentation might look different from your device.
• Instructions in this documentation may vary depending on your device model and
software version.
• Some apps and features are not available in all countries or regions. App and feature
availability is subject to change.
• Documentation content is subject to change without notice. We make constant
improvements on the documentation of your device, including this user manual.
• TCL Communication Ltd. does not assume any liability that may occur due to the
use or application of the product described herein. Every effort has been made in
the preparation of this documentation to ensure accuracy of the contents, but all
statements, information and recommendations in this documentation do not constitute
the warranty of any kind, express or implied.

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Chapter 1. Meeting TCL LINKZONE 5G UW
As a 5G mobile hotspot, the LINKZONE 5G UW enables up to 32 Wi-Fi connections at
both 2.4 GHz and 5 GHz. With various features and functions, it is a perfect hub for your
home or business network.
1.1 System requirements
Your LINKZONE is compatible with most browsers, including Firefox, Safari, Internet
Explorer (11.0 or later), Microsoft Edge, Opera, and Google Chrome.
1.2 Overview
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1. Touch screen
Navigate the screen using your finger.
2. Power button
• To turn on, press and hold until screen welcome message appears.
• To turn off, press and hold until Shutdown screen appears. Then tap 'shutdown'.
• Press and release to wake up the display.
3. USB-C port
• Connect to a power supply using the included USB-C 3.0 cable and wall adapter.
• Connect to "On the Go" (OTG) Cable (sold separately) to recharge other accessories
such as a smartphone or bluetooth headset.
• Connect to a computer using the included USB-C 3.0 cable which provides secure
connection.

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4. LAN port
Connect an Ethernet cable to a computer which provides secure connection to
connected devices.
5. Reset button
If your device does not respond or needs to be reset, insert a sharp object, such as a
paper clip into this hole for 3 seconds.
NOTE: All passwords will be reset to default settings.
Status LED
LED Status Description
Blinking Green
(500 ms)
Attached to home network but not connected
Blinking Green
(250 ms)
Attached to home network and connected with data activity
Solid Green Attached to home network and connected with no data activity
Solid Blue Attached to roaming network and connected with no data activity
Blinking Blue
(500 ms)
Attached to roaming network but not connected
Blinking Blue
(250 ms)
Attached to roaming network and connected with data activity
Solid White PIN lock or UICC error
Blinking White Software update
Blinking Red Device is powering up
Solid Red SIM card is not activated or no balance
No LED System sleep mode
Charging Status
Solid green Fully charged
Blinking Red Low battery (<20%)

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1.3 Status Icons
Home
Network signal strength
LAN connection
USB connection
LINKZONE Wi-Fi network
Connected devices
Wi-Fi name/password
No network service
SIM card not available
SIM card locked
Unread messages
The battery is fully charged.
The battery is running low.
The battery is charging.

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Chapter 2. Getting Started
This chapter introduces the basic instructions on how to set up your LINKZONE and
make connections.
2.1 Insert a nano SIM card
Your device has a Verizon 5G SIM card already installed.
If the SIM card must be replaced:
1. Open the back cover, remove the battery, and slide the SIM card out of the SIM Card
Slot.
2. To reinstall it, align the cutout tab using the diagram and gently slide the card into
the slot with gold metal side down.
3. Reinstall the battery.
4. Close the back cover.
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3 4
2
NOTE:
• Only a Verizon Nano SIM card can be used.
• Do not bend or scratch your SIM card.
• Avoid exposing your SIM card to static electricity, water, or dirt.
2.2 Unlock the SIM card
If your SIM card is locked, click "Unlock the SIM card" to jump to SIM PIN Management
page (or navigate to Mobile Network > SIM PIN Management from the side bar.) and
enter the SIM PIN to unlock the SIM card.
NOTE: Only 3 attempts are allowed, or you have to contact Verizon for a Personal
Unblocking Key (PUK). If you input the SIM PUK incorrectly for 10 consecutive times, the
SIM card will be permanently locked. Contact the carrier to replace the SIM card.

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2.3 Insert the Battery
To Install the battery:
1. Align the metal contacts with the pins inside the battery compartment.
2. Press the battery down until it properly sits in place.
3. Press the back cover into place by aligning the tabs. It only fits one way.
1 2 3
NOTE:
Whenever you remove or insert the battery, ensure your LINKZONE is not connected to
any device or power source.
2.4 Charge the TCL LINKZONE 5G UW
Before setting up your LINKZONE, make sure LINKZONE is charged for at least 2 hours.
To charge the LINKZONE:
1. Connect one end of a USB-C cable to the device and the other end to a wall charger.
2. Insert the wall charger into AC power source.

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Chapter 3. Using TCL LINKZONE 5G UW
3.1 Turn your LINKZONE on or off
To turn your LINKZONE on or off:
1. Press and hold the power button to turn on your LINKZONE. When the display screen
lights up, remove your finger from the button.
2. Following the wakeup animation, select English or Spanish language, and then tap
on the Home screen icons to familiarize yourself with the menu and features of your
LINKZONE.
3. A single press of the power button will turn on the display screen and wake up the
device.
4. To turn LINKZONE off, press and hold the power button. Then tap “Shutdown” on the
touchscreen to power down the device, or tap “Restart” to power cycle your device.
3.2 Connect to LINKZONE network
You have two options to connect your LINKZONE to the network:
1. Wired connection using either option below:
• Connect the LINKZONE to your computer using the provided USB-C 3.0 cable.
• Connect one end of an Ethernet cable (sold separately) into the LAN port on the side
of LINKZONE and the other end to your computer.
NOTE:
The Ethernet connection must be enabled before use. Go to Menu>Settings>Ethernet>
Enable on the touchscreen to enable the connection.
2. Wireless Connection:
To establish wireless connection:

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• a. Tap “Wi-Fi Name/Password” on the LINKZONE Home Screen.
• b. Open Settings on your wireless device and turn on Wi-Fi.
• c. Select the network name (SSID) and enter the password. Your device will connect to
the wireless network.
• Alternate QR code method: From your mobile device, scan the QR Code from your
LINKZONE display to connect to a wireless network.
Note:
• This QR code is for demonstration purposes only. Not valid for hotspot connection.
• The QR code is printed inside the back cover of your LINKZONE.

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Chapter 4. Acessing the Touchscreen
You can view the device's status, manage your connected devices and customize
settings using the touchscreen or Admin website. This chapter introduces how to use the
touchscreen and what features you can manage on your touchscreen.
4.1 Homescreen
The Homescreen gives a glimpse of what your LINKZONE is doing.
The status bar displays signal strength, network type (such as 5G), battery level,
message notifications, roaming (R)and USB tetherings. The display also shows the
amount of data (GB) used and the date your monthly billing cycle ends.
4.2 Wi-Fi
This panel allows you to know about the Wi-Fi status and select the appropriate band,
and enable or disable guest network.
To manage Wi-Fi settings, tap on the Homescreen or tap Menu>Wi-Fi.
When Wi-Fi is enabled, you can select an appropriate band for your device. Each network
can be accessed over 2.4 GHz and 5 GHz.
• The 2.4 GHz band transmits over longer distances and allows wall traversal but
delivers slower speed;
• The 5 GHz band provides faster speed and reduced interference, but it doesn't pass

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through walls.
• If you choose both 2.4 GHz and 5 GHz simmultaneously, you can use your network to
best potential.
Guest network
Enable or disable guest network to provide your guests an access to your home's
network while keeping your network safe.
After the band is selected, tap < to return to the Wi-Fi page.
Wi-Fi Name/Password
Tap Wi-Fi Name/Password to view network name (SSID) and password for your
selected band and guest Wi-Fi network. Refer to Section 3.2 Connect to LINKZONE
network to access the network wirelessly.
NOTE: You can also change Wi-Fi network name and password on the Admin website.
Connected devices may be disconnected from Wi-Fi.
Wi-Fi Protected Setup (WPS)
Wi-Fi Protected Setup (WPS) allows compatible Wi-Fi devices to easily connect to your
LINKZONE network.
If WPS is turned off, follow the on-screen instructions to complete the process.
NOTE: You can also configure the WPS connection for your LINKZONE on the Admin
website my.mobilehotspot. Check Section 6.2 for more details.
4.3 Connected Devices
This panel lists all the devices that are connected to your LINKZONE. You can view the
network information, block or unblock these devices from internet access.
To block a connected device:
1. Go to Menu>Connected Devices>Blocked Devices.
2. Select the device that you want to block. The information of this device displays.
3. Tap Block and then Confirm. The device will be blocked.

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To unblock a connected device:
1. Go to Menu>Connected Devices.
2. Select the device that you want to unblock from a list of blocked device. The
information of this device will display.
3. Tap UnBlock. The device is removed from Blocked Devices list and added to
Connected Devices list.
NOTE: If the MAC address is set to be included in the whitelist on the Admin webpage ,
the device cannot be blocked.
4.4 Messages
Go to Menu > Messages to view incoming messages and notifications. Your LINKZONE
can receive text messages. This is useful for notifications from Verizon about your
account. If a response is required, use another device. No messages display if no SIM
card is detected.
4.5 Settings
Go to Menu > Settings to customize your device mode, languages or reset to factory
settings. You can set your device to Airplane mode, stealth mode or sleep mode.
Item Description
Airplane Mode When the device is set to Airplane Mode, internet connection is
disabled.
To enable or disable Airplane mode, tap the ON/OFF slider.
Stealth Mode When the device is set to Stealth Mode, the touchscreen will be off.
Push the power button to wake up the screen.
Screen
Timeout
Set the screen timeout period when the device is idle. The available
options include 30 seconds (default), 1 Minute, 5 Minutes, 10
Minutes, Never.
Sleep Mode The device will enter sleep mode if no device is connected. Select the
duration for sleep mode. The available options include After 5 Minutes
(default), After 10 Minutes, After 15 Minutes, After 30 Minutes,
After 60 Minutes, Never Sleep. Push the power button to wake up the
device.
Ethernet Enable or disable Ethernet port, or choose Power Saving mode.
When Power Saving mode is selected, Ethernet port will be disabled
automatically if device is not connected within one minute.
Languages Select the language for this device.

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Factory Reset This function enables you to restart or factory reset the LINKZONE.
If the LINKZONE does not work properly, you can try restarting the
device to solve the problem.
If you can't access the internet for unknown reasons, or forget the
login password, you can restore the LINKZONE to factory settings. To
reset the LINKZONE, press the reset button by inserting a paperclip
end into the open reset hole near the Ethernet port.
Tap Factory Reset to restore all settings to default values. Your device
will turn off and all connections are disabled. The device will restart
automatically after recovery is completed.
NOTE: Factory reset can be locked from the Admin website. To unlock,
go to Settings>Restart & Reset.
4.6 Universal Charging
Universal charging enables you to charge other devices, such as a phone or tablet
through your LINKZONE's USB-C port. This page displays battery and charging
information.
NOTE:
• An On-The-Go (OTG) cable, sold separately, is required to charge other devices.
• The LINKZONE will stop charging other batteries at a preset limit to avoid damage
and to preserve battery life for Wi-Fi operation. The battery level default is 25% and
this level can be changed using the Admin website.
4.7 Software Updates
Go to Menu > Software Update, and then the Software Update page displays on
the screen. This panel allows you to view the current software version and check for
available updates.
Tap Check for update, and the LINKZONE will detect software version. If a new version
is available, you can tap Update to upgrade the software.
4.8 About
Go to Menu > About to check for specific information of your LINKZONE.
Model: displays the model name.
SW Version: The version of the software currently installed on your LINKZONE.
Mobile Device Number: The phone number stored in the SIM card for your LINKZONE .
Technology: The current cellular data connection, such as 5G.
IMEI: The International Mobile Equipment Identity (IMEI) for this device.

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Battery Level: The percentage of charge currently on the battery.
Internet Status: The current internet status.
Network: The name of operator.
Signal Strength: The strength of the cellular signal, measured in dBm.
SNR: Signal to Noise Ratio. A measure of the ratio between signal strength and noise
level. SNR values are positive, and higher numbers are better.
Roaming: displays whether there is roaming or not.
APN: The Access Point Name (APN) available from the network, for example: vzwinternet.
IPv6/IPV4 Address: The Internet IP address assigned to your LINKZONE.
4.9 Help
This panel displays all help topics that may assist in solving your problems. Tap Help for
more information.

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Chapter 5. Accessing the Admin Web UI
5.1 Log in to the Admin Web UI
To log in to the web UI:
1. Open a web browser on the device connected to the LINKZONE network wiredly or
wirelessly.
2. Go to http://my.mobilehotspot.com or http://192.168.1.1. The homepage displays.
4. Click Show beside the password and enter the Admin password. To enhance
security for your home network, change your password.
To change Admin password:
1. Click "Sign out" in the top-right corner of any web page and follow the on-screen
instructions to sign out.
2. Enter a new password and click Save. The default Admin password is changed.
Use the new password when you sign in to the Admin website next time.
Note: For the default login information, refer to the label underneath the battery of your
LINKZONE.
5.2 Explore Admin web UI features
Home page features
The home page allows you to quickly manage and configure your LINKZONE. It displays
Wi-Fi status, network connection status, and lists the connected devices. Click on each
section to display more information about your LINKZONE.
Commonly-used status icons are displayed in the web UI, which give you information
about your LINKZONE.
5G This is the network your LINKZONE connects to. No Service will
be displayed when there is no network available.
The number of the signal bar indicates the signal strength. The
more signal bars it shows, the stronger the signal is.
The LINKZONE is connected to the network.
The LINKZONE is disconnected from the network.
New messages or unread messages.
The SMS inbox is full.
Wi-Fi is enabled.
Wi-Fi is disabled.

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Chapter 6. Configuring Your LINKZONE via the
Admin Web UI
In this chapter, we will show you how to get the most out of your LINKZONE using the
admin web UI. In the admin web UI, you can configure Wi-Fi settings, view connected
devices, set up a guest network, and more.
6.1 Home
This section allows you to quickly check connection status, network information, device
information, and connected devices.
Wi-Fi
The Wi-Fi panel displays the current Wi-Fi status of primary and guest network. Click >
to go to Wi-Fi>Basic page.
To turn on or off Wi-Fi, move the On/Off slider to the On or off status. When Wi-Fi is
enabled, choose 2.4 GHz and/or 5 GHz. Enter the wireless network name (SSID) and
password correspondingly.
About
The About panel displays SIM card status, network name, network type, and network
connection status. Click > to go to About>Internet to know more about the internet
settings.
SIM Status
If SIM card is not detected or cannot be read, make sure the SIM card is properly
installed.
If SIM card is locked, click "Unlock your SIM" to jump to the SIM PIN Management page.
Enter the SIM lock code and click Apply. Make sure you enter the code correctly, or the
SIM card may be locked permanently. There is a limited number of attempts allowed.

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Connected Devices
The Connected Devices panel displays the number of devices connected to your
LINKZONE network by USB Cable, Ethernet or WI-FI.
Click Connected devices to get more detailed information on the connected devices.
Network Settings
The Network Settings panel displays network status and connection mode.
Click Network Settings to access the network settings page.
Help
The Help panel displays help topics which are useful for getting started with your
LINKZONE .
Click Help to access the User Guide.
6.2 Wi-Fi
Your LINKZONE provides primary and guest networks for accessing the internet over Wi-
Fi. Each network can be accessed over 2.4 GHz and 5 GHz.
To manage Wi-Fi settings, select > to go to Wi-Fi settings page. The page includes four
tabs: Basic, Advanced, Guest Network and WPS.
Basic
Configure basic Wi-Fi settings in this option.
Wireless Network
Name (SSID) SSID is the name of the Wi-Fi network.
SSID Broadcast
This function is enabled by default.
When this function is disabled, other users cannot detect the SSID
or the Wi-Fi name. They need to manually enter SSID to connect
to your LINKZONE network.
Security
The available security modes include WPA2,WPA/WPA2, WPA2/
WPA3, WPA3, Disable.
• WPA2: used for WPA2 devices
• WPA/WPA2: used for WPA-compatible devices
• WPA2/WPA3: provides the most secure protection for WPA2 and
WPA3-compatible devices
• WPA3: an more advanced method with enhanced security
• Disable: allows others to access the internet without any security
mechanisms. Avoid using this option.

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Encryption The available option is AES.
Wi-Fi Password Check the Wi-Fi password in this item.
If you move the slider to turn Wi-Fi off and click Apply, and then Wi-Fi is disabled. All
connected devices over the Wi-Fi network will be disconnected from the network.
Band Selection
When Wi-Fi is enabled, you can select an appropriate band for your device. Each network
can be accessed over 2.4 GHz and 5 GHz.
• The 2.4 GHz band transmits over longer distances and travels through walls better,
but delivers slower speed;
• The 5 GHz band provides faster speed with reduced interference, but it doesn't pass
through walls as easily as 2.4GHz.
Advanced
Your LINKZONE offers advances Wi-Fi settings for users with technical expertise.
Configure advanced Wi-Fi settings in this option.
Max. connected
devices
You can decide how many client devices can connect to your
LINKZONE network at a time.
Wi-Fi mode The mode is set to 802.11 ax by default. The available options
include 802.11 ax, 802.11 ac, 802.11a, 802.11n, and 802.11 b/g.
AP isolation
The AP isolation function enables you to create a separate
virtual network for each wireless client that is connected to your
LINKZONE network. When this function is enabled, all wireless
devices in the network will not be able to communicate with each
other.
Channel bandwidth Select the available options from the drop-down menu.
Channel The channel default option is Auto. The LINKZONE will select the
best channel automatically.
NOTE: When you select 2.4 GHz only in the WiFi Basic page, 5 GHz option will be
disabled on this tab.
Guest Network
In this tab, you can enable or disable the Guest Network feature, and configure guest
network Wi-Fi name, Wi-Fi password, security method, and validity duration. After setup
is complete, click Apply to save settings. Devices connected to the guest network can
access the internet, but cannot access the LINKZONE web UI or the primary network.

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WPS
Wi-Fi Protected Setup (WPS) is a wireless network security standard that tries to make
connections between your LINKZONE and wireless devices faster and easier. It enables
compatible devices to connect to a wireless network without entering the password.
If your wireless device is WPS-supported, you can access the LINKZONE Wi-Fi network
through a WPS connection.
To make a WPS connection:
1. Log in to the web UI of your LINKZONE, and go to Wi-Fi > WPS. (For how to log in to
the web UI, see "Chapter 4. Accessing the Admin web" .)
2. Click Start WPS.
3. Enable the WPS function of your wireless device within 2 minutes to make a WPS
connection.
When a WPS connection is established, the WPS icon will show on the upper right corner
of the status bar. If the connection fails to be established, enter the Wi-Fi password
manually.
NOTE: WPS will be disabled if W-Fi security is set to WPA3,Disabled or encryption is
set to AES, or SSID broadcast is turned off.
6.3 Data Usage
This section displays the amount of data used and your monthly billing plan.
6.4 Connected devices
This tab allows you to edit the connected device name, and manage internet access
for connected devices. You can also block or unblock devices from the list of available
devices.
6.5 Messages
This tab allows you to view your messages. Messages can not be sent or forwarded from
the Mobile Hotspot. Use another mobile device to send messages.
Refer to the following table for the description of each folder under the Messages tab.
Messages
Incoming messages are stored in this folder.
NOTE: Inbox messages does not display if the SIM card is not
properly installed.
Refer to the following table for commonly used operations of SMS messages.
Read a message Click the message you want to read.