Verizon Delphi Connect 4G LTE ACT233L User manual

User Guide
Delphi Connect 4G LTE

2
Welcome.................................................................................................................................................................11
Is My Vehicle Compatible?...............................................................................................................................12
Package Contents ..............................................................................................................................................13
Equipment Overview..........................................................................................................................................13
System Requirements.......................................................................................................................................14
Installation Requirements...............................................................................................................................14
First-Time Setup Using Smartphone App..................................................................................................15
Find Your Vehicle’s OBD Connector Port....................................................................................................20
Need help finding your vehicle’s OBD Connector Port?........................................................................20
Install Your Module.............................................................................................................................................22
Initiate Module Setup........................................................................................................................................23
Verify Module Setup..........................................................................................................................................24
Verify Wi-fi Hotspot...........................................................................................................................................26
First-Time Setup Using Delphi Connect Website....................................................................................27
Launch Your Internet Browser........................................................................................................................27
Sign In to Your Delphi Account.......................................................................................................................27
Find Your Vehicle’s OBD Connector Port....................................................................................................30
Need help finding your vehicle’s OBD Connector port? ........................................................................31
Install Your Module.............................................................................................................................................34
Verify Module Setup..........................................................................................................................................37
Reconnect Your Module....................................................................................................................................38
Install Your Module.............................................................................................................................................38
Initiate Module Setup........................................................................................................................................39
Verify Module Setup..........................................................................................................................................40
Application & Service Features.....................................................................................................................41
Using the Android App ......................................................................................................................................41
Forgot Username or Password .............................................................................................................41
Navigating Around.....................................................................................................................................45
Refreshing Your Vehicle Data................................................................................................................47
Selecting Your Vehicle..............................................................................................................................48
Dashboard ....................................................................................................................................................49
Table Of Contents

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Location.........................................................................................................................................................52
Hide/Show Vehicles on the Location Map ........................................................................................55
Map View.......................................................................................................................................................57
View Geo-Fences ......................................................................................................................................58
Find My Car ..................................................................................................................................................59
Find All My Cars..........................................................................................................................................60
Navigate to Vehicle ...................................................................................................................................61
Programmable Odometer .......................................................................................................................62
Managing Geo-Fences..............................................................................................................................64
Create a Geo-Fence Using the Map.....................................................................................................64
Create a Geo-Fence by Searching for an Address or Business Name....................................70
Edit an Existing Geo-Fence....................................................................................................................78
Delete an Existing Geo-Fence...............................................................................................................83
Enable or Disable a Geo-Fence.............................................................................................................86
Live Tracking................................................................................................................................................90
Alerts..............................................................................................................................................................94
Clearing Alerts............................................................................................................................................96
Health.............................................................................................................................................................98
Performing a Diagnostic Code Scan on Your Vehicle....................................................................99
Clearing Diagnostic Codes .....................................................................................................................100
Recent Trips .................................................................................................................................................103
Key Fob Pairing...........................................................................................................................................106
Key Fob Pairing Without VIN..................................................................................................................110
Pair Smartphone Bluetooth® to Module ............................................................................................113
Remove the Bluetooth Connection to Your Module.....................................................................119
Settings.........................................................................................................................................................125
Account Settings........................................................................................................................................126
User Settings...............................................................................................................................................127
Account Email Address ...........................................................................................................................127
Add Account Email Address...................................................................................................................127
Edit or Delete Account Email Address...............................................................................................128

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Change Username......................................................................................................................................130
Change Password.......................................................................................................................................132
Vehicle Nicknames and Descriptions..................................................................................................134
Modify Vehicle Nickname........................................................................................................................135
Modify Vehicle Description....................................................................................................................138
Select Notification Language................................................................................................................141
Select Unit of Measure............................................................................................................................143
Module Management................................................................................................................................145
View Modules Associated with Your Account.................................................................................145
Add a Module to Your Account..............................................................................................................146
Remove a Module from Your Account ................................................................................................150
Vehicle Settings..........................................................................................................................................153
Review Your Vehicle Information .........................................................................................................153
Edit Your Vehicle Information ...............................................................................................................155
Configuring Reports .................................................................................................................................159
Configuring the One Time Report ........................................................................................................159
Configuring the One Time Report ........................................................................................................164
Configuring Alerts .....................................................................................................................................168
Configuring the Geo-Fence Alerts.......................................................................................................168
Configuring the Speed Alert..................................................................................................................175
Configuring the Motion Alert ................................................................................................................181
Configuring the Engine RPM Alert.......................................................................................................187
Configuring Notifications.......................................................................................................................193
Add a Notification......................................................................................................................................194
Modify or Delete a Notification............................................................................................................202
Wi-Fi Hotspot..............................................................................................................................................208
Configure the Network Name (SSID) and Broadcasting..............................................................208
Configure the Network Password........................................................................................................210
Configure the Hotspot Timeouts .........................................................................................................212
View Connected Devices.........................................................................................................................214
Wi-Fi Administrator Portal Access .....................................................................................................215

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View Hotspot Data Usage.......................................................................................................................217
View, Block and Unblock Connected Devices..................................................................................218
Modify Administrator Password..........................................................................................................219
Modify Hotspot Timeout.........................................................................................................................220
Backup and Restore Hotspot Settings ..............................................................................................221
Settings.........................................................................................................................................................221
Modify Basic Hotspot Settings ............................................................................................................222
Modify Advanced Hotspot Settings ...................................................................................................223
View Hotspot Support Information ....................................................................................................226
About Section..............................................................................................................................................237
Locating Your OBD Connector ..............................................................................................................237
Reviewing the Terms of Use and Privacy Policy .............................................................................239
Logout............................................................................................................................................................241
Using the iPhone App.........................................................................................................................................242
Forgot Username or Password .............................................................................................................242
Navigating Around.....................................................................................................................................246
Refreshing Your Vehicle Data................................................................................................................248
Selecting Your Vehicle..............................................................................................................................249
Dashboard ....................................................................................................................................................250
Location.........................................................................................................................................................253
Hide/Show Vehicles on the Location Map ........................................................................................256
Map View.......................................................................................................................................................258
View Geo-Fences .......................................................................................................................................259
Find My Car ..................................................................................................................................................260
Find All My Cars .........................................................................................................................................261
Navigate To Vehicle...................................................................................................................................262
Programmable Odometer .......................................................................................................................263
Managing Geo-Fences..............................................................................................................................265
Create a Geo-Fence Using the Map.....................................................................................................265
Create a Geo-Fence by Searching for an Address or Business Name....................................271
Edit an Existing Geo-Fence....................................................................................................................279

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Delete an Existing Geo-Fence...............................................................................................................284
Enable or Disable a Geo-Fence.............................................................................................................287
Live Tracking................................................................................................................................................289
Alerts..............................................................................................................................................................291
Health.............................................................................................................................................................295
Performing a Diagnostic Code Scan on Your Vehicle....................................................................296
Clearing Diagnostic Codes .....................................................................................................................297
Recent Trips .................................................................................................................................................299
Key Fob Pairing...........................................................................................................................................302
Key Fob Pairing Without VIN..................................................................................................................309
Pair Smartphone Bluetooth® to Module ............................................................................................313
Remove the Bluetooth Connection to Your Module.....................................................................322
Settings.........................................................................................................................................................328
Account Settings........................................................................................................................................329
User Settings...............................................................................................................................................329
Account Email Address............................................................................................................................329
Add Account Email Address...................................................................................................................330
Edit or Delete Account Email Address...............................................................................................331
Change Username......................................................................................................................................333
Change Password.......................................................................................................................................335
Vehicle Nicknames and Descriptions..................................................................................................337
Modify Vehicle Nickname........................................................................................................................338
Modify Vehicle Description....................................................................................................................341
Select Notification Language................................................................................................................344
Select Unit of Measure............................................................................................................................346
Module Management................................................................................................................................348
View Modules Associated with Your Account.................................................................................348
Add a Module to Your Account..............................................................................................................349
Remove a Module from Your Account ................................................................................................353
Vehicle Settings..........................................................................................................................................356
Review Your Vehicle Information .........................................................................................................356

7
Edit Your Vehicle Information ...............................................................................................................358
Configuring Reports .................................................................................................................................362
Configuring the One Time Report ........................................................................................................362
Configuring the Recurring Report .......................................................................................................367
Configuring Alerts .....................................................................................................................................372
Configuring the Geo-Fence Alerts.......................................................................................................372
Configuring the Geo-Fence Alerts.......................................................................................................372
Configuring the Geo-Fence Alerts.......................................................................................................372
Configuring the Speed Alert..................................................................................................................379
Configuring the Motion Alert ................................................................................................................385
Configuring the Engine RPM Alert.......................................................................................................391
Configuring Notifications.......................................................................................................................397
Add a Notification......................................................................................................................................398
Delete a Notification ................................................................................................................................405
Wi-Fi Hotspot..............................................................................................................................................411
Configure the Network Name (SSID) and Broadcasting..............................................................411
View Connected Devices.........................................................................................................................413
Configure the Network Password........................................................................................................414
Configure the Hotspot Timeouts .........................................................................................................416
Wi-Fi Administrator Portal Access .....................................................................................................418
View Hotspot Data Usage.......................................................................................................................420
View, Block and Unblock Connected Devices..................................................................................421
Modify Administrator Password..........................................................................................................422
Modify Hotspot Timeout.........................................................................................................................423
Backup and Restore Hotspot Settings ..............................................................................................424
Settings.........................................................................................................................................................424
Modify Basic Hotspot Settings ............................................................................................................425
Modify Advanced Hotspot Settings ...................................................................................................426
View Hotspot Support Information ....................................................................................................429
Enable Personal PIN-Code......................................................................................................................434
Disable Personal PIN-Code....................................................................................................................437

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About Section..............................................................................................................................................440
Locating Your OBD Connector ..............................................................................................................440
Reviewing the Terms of Use and Privacy Policy .............................................................................442
Logout............................................................................................................................................................444
Using the Delphi Connect Website ...............................................................................................................445
Accessing the Website.............................................................................................................................445
Forgot Username or Password .............................................................................................................445
Navigating Around.....................................................................................................................................449
Selecting Your Vehicle..............................................................................................................................450
Vehicle Settings..........................................................................................................................................453
Edit Your Vehicle Information ...............................................................................................................453
Vehicle Nicknames and Descriptions..................................................................................................456
Modify Vehicle Nickname........................................................................................................................457
Username Menu..........................................................................................................................................460
Refreshing Your Vehicle Data................................................................................................................461
Dashboard ....................................................................................................................................................462
Location.........................................................................................................................................................465
Hide/Show Vehicles on the Location Map ........................................................................................469
Find My Car ..................................................................................................................................................471
Find All My Cars..........................................................................................................................................472
Map View.......................................................................................................................................................473
Programmable Odometer .......................................................................................................................474
Managing Geo-Fences..............................................................................................................................476
Create a Geo-Fence Using the Map.....................................................................................................476
Create a Geo-Fence by Searching for an Address or Business Name....................................480
Edit an existing Geo-Fence ....................................................................................................................485
Delete an Existing Geo-Fence...............................................................................................................486
Enable or Disable a Geo-Fence.............................................................................................................488
Live Tracking................................................................................................................................................491
Alerts..............................................................................................................................................................493
Clearing Alerts............................................................................................................................................494

9
Health.............................................................................................................................................................495
Performing a Diagnostic Code Scan on Your Vehicle....................................................................496
Clearing Diagnostic Codes .....................................................................................................................497
Recent Trips .................................................................................................................................................499
Key Fob Pairing...........................................................................................................................................500
Key Fob Setup without VIN ....................................................................................................................504
Username Menu..........................................................................................................................................507
User Settings, Notification Language and Units of Measure ...................................................508
Settings.........................................................................................................................................................510
Module Management................................................................................................................................510
View Modules Associated with Your Account.................................................................................511
Add a Module to Your Account..............................................................................................................512
Remove a Module from Your Account ................................................................................................515
Configuring Reports .................................................................................................................................517
Configuring the One Time & Recurring Reports .............................................................................517
Configuring Alerts .....................................................................................................................................527
Configuring the Geo-Fence Alerts.......................................................................................................527
Configuring the Speed Alert..................................................................................................................531
Configuring the Motion Alert ................................................................................................................534
Configuring the Engine RPM Alert.......................................................................................................536
Configuring Notifications.......................................................................................................................538
Add a Notification Email Address........................................................................................................538
Delete a Notification Email Address ..................................................................................................541
Add a Notification Text Number...........................................................................................................543
Delete a Notification Text Number......................................................................................................546
Wi-Fi Hotspot..............................................................................................................................................548
Configure the Wi-Fi Hotspot .................................................................................................................548
View Wi-Fi Connected Devices .............................................................................................................553
Log Out Mobile Device.............................................................................................................................554
Wi-Fi Administrator Portal Access .....................................................................................................555
View Hotspot Data Usage.......................................................................................................................557

10
View, Block and Unblock Connected Devices..................................................................................558
Modify Administrator Password..........................................................................................................559
Modify Hotspot Timeout.........................................................................................................................560
Backup and Restore Hotspot Settings ..............................................................................................561
Settings.........................................................................................................................................................561
Modify Basic Hotspot Settings ............................................................................................................562
Modify Advanced Hotspot Settings ...................................................................................................563
View Hotspot Support Information ....................................................................................................566
Frequently Asked Questions ..........................................................................................................................571
Status LED and Troubleshooting...................................................................................................................587
Understanding the Status LED Indicators.................................................................................................587
Troubleshooting...................................................................................................................................................589
Customer Information.......................................................................................................................................596
Product Safety and Warranty.........................................................................................................................597

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Welcome
You are about to experience a powerful device that will deliver a new level of convenience
and peace of mind with your vehicle. When combined with Delphi Connect smartphone app or
website, you can:
• Check the health and status of your vehicle, decode a “check engine light”
• Find where you parked your vehicle
• Track your vehicle’s location in real-time, and create virtual Geo-Fence boundaries anywhere
on a map
• Receive alerts for speeding, Geo-Fence boundary crossings and vehicle-related issues
• Make your key fob functions available on your smartphone or online for convenient use
anywhere. See connectedcar.delphi.com/fitment for vehicle compatibility.
• Track your driving history and see past trips on a map
• Create a Wi-Fi hotspot
This manual covers all models offered as part of the Delphi Connect system. Depending on your
model you have purchased, some features may not be available.

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Is My Vehicle Compatible?
The Delphi Connect module works with most 1996 and newer vehicles (cars, light trucks, SUVs
and minivans) sold in the United States including domestic, Asian and European imports. Before
you start installation, please visit connectedcar.delphi.com/fitment to make sure your vehicle is
compatible with the Delphi Connect system. The fitment guide will also tell you if a Relocation
Kit* is recommended for your vehicle. These can be purchased at
verizonwireless.com/accessories.
NOTE: Screen images and icons shown are for reference only. Changes may occur in the future.
*Sold Separately

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• Delphi Connect Module
• Get to Know Your Device Guide
• Product Safety and Warranty Guide
If anything is missing, please contact Verizon Wireless Customer Service at [phone] or by
dialing *611 from your Verizon mobile phone.
Note: The figures are only for your reference. The actual shape and color of the product may differ slightly.
Equipment Overview
Package Contents
The package you purchased should contain the following items. Please contact Verizon Wireless
if any of the items are missing or damaged.
1. OBD connector (plugs into vehicle ’s
OBD-II port)
2. Function button
3. Status LED
4. Service connector (manufacturer use only)
5. Labels, showing product information
1
2
3
5
(bottom)
4
Product
Safety &
Warranty
Information
PSW233VW
Delphi Connect System
A
Get to Know
Your Device
Delphi Connect System

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System Requirements
The Delphi Connect smartphone app works on:
• Android 2.2 and later
• Apple iOS 5.0 and later
The Delphi website at mycar.delphi.com works with:
• Internet Explorer 7 and later
• Google Chrome
• Apple Safari
• Firefox
Note: Bluetooth® features of this product are only available by using the Delphi Connect smartphone app.
Installation Requirements
• A supported vehicle identied in the tment guide at connectedcar.delphi.com/fitment
• Relocation Kit*, if needed (refer to the fitment guide for a recommendation)
• An activated Delphi Connect module with a qualied Verizon Wireless service plan
If you do not have a Verizon Wireless service plan, please visit vzw.com/certifieddevice to
activate this product before starting installation. When asked for Device ID, enter the ESN DEC
found on the label of the module.
*Sold Separately

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First-Time Setup Using Smartphone App
Download Delphi Connect Smartphone App
1. Launch your smartphone’s app store—either Google Play Store for Android or Apple’s
App Store for iPhone.
2. Search for the Delphi Connect app and download it to your smartphone.
Sign In to Your Delphi Account
1. Launch the Delphi Connect app.
2. In the Username, enter the Registration Key exactly as it
is printed on the module label - including the dash. If you
purchased model ACT233L with the WiFi hotspot, in the
Password field, enter the IMEI exactly as it is printed on
the label. For all other models, in the Password field, enter
the ESN DEC exactly as it is printed on the label.
Model ACT233L

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3. If you purchased model ACT233L with the WiFi hotspot, the WiFi hotspot SSID and
Password are located on the product label. The SSID is the network name that your device
will broadcast for the hotspot. It will look like Verizon-ACT233L-12AB where 12AB will be
four characters specific to your module. Enter the SSID and Password here. You will need
them later to verify that the hotspot is working.
SSID (Network Name):
Password:
4. Review and accept the privacy and terms of use.
On Android:

17
On iPhone:

18
5. When prompted, change your Username and Password, to something easy to remember but
difficult for other people to guess. Passwords must be at least six characters long and
include at least one number. Usernames must be at least one character long and do not
have to include a number.

19
6. You will see the following screen after successfully changing your username and password.
7. Now you’re ready to install the module in your vehicle.
Note: The Delphi Connect smartphone app will remain logged in to your vehicle
indefinitely, unless you log out using the Log Out feature.
Note: The Delphi Connect smartphone app will be updated periodically and you will receive notification of
updates via standard Android and iOS app update notifications.
Note: You can review Delphi’s complete Terms of Use and Privacy Policy at
connectedcar.delphi.com/terms

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Find Your Vehicle’s OBD Connector Port
The OBD connector is usually located on or under the dash, on the driver’s side. Other possible
locations are the center console area or inside the glove compartment.
Need help finding your vehicle’s OBD Connector Port?
1. After logging in for the first time, tap OBD LOCATOR.
2. Select your vehicle make from the provided drop-down selector and tap Submit. If you are
unable to select your vehicle, you can use the “Click here” link to submit an email for the
unlisted vehicle.
3. A description of the location of your OBD II port will be given. Click “View a picture of your
OBD-II port” to view an actual photograph of the location of your OBD II port.