Verland Ultamus Raid 4800 User manual

Overland
Storage ULTAMUS RAID 4800
Storage Appliance
Setup Guide
June 2007
10400121-101-SG

ii X10400121-101-SG 06/07
ULTAMUS RAID 4800 Setup Guide
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ULTAMUS RAID 4800 Setup Guide
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www.overlandstorage.com
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Setup Guide Contents
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ULTAMUS RAID 4800 Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
ULTAMUS RAID 4800x Expansion Array . . . . . . . . . . . . . . . . . . . . . . . . 2
Enclosure Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
EIP Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SAS-SATA Channel Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SAS-SATA Channel Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Indicators and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Enclosure Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Plug-in Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power Supply/Cooling Module . . . . . . . . . . . . . . . . . . . . . . . . . 10
ACRS Module (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
RAID Controller Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Backup Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ULTAMUS RAID Manager Storage Management Software . . . . . . . . . . . . . 16
EBOD I/O Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Drive Carrier Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Visible and Audible Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 2 Installing and Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Preparation of Site and Host Server . . . . . . . . . . . . . . . . . . . . . . . . 19
Unpacking the ULTAMUS RAID storage array Array . . . . . . . . . . . . . . . . . 19
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Planning Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Drive Bay Numbering Convention . . . . . . . . . . . . . . . . . . . . . . . 21
Enclosure Installation Pre-Requisites . . . . . . . . . . . . . . . . . . . . . . . . 21
Preparation of Site and Host Server . . . . . . . . . . . . . . . . . . . . . . . 22
Unpacking the Enclosure System . . . . . . . . . . . . . . . . . . . . . . . . 22
Planning and Configuring Your Installation . . . . . . . . . . . . . . . . . . . . 23
Rack Installation Pre-Requisites . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rack Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Parts Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Assemble the Mounting Rails in the Rack . . . . . . . . . . . . . . . . . . . . 24
Assemble the Enclosure Rails to the Enclosure . . . . . . . . . . . . . . . . . . 26
Install the Enclosure into the Rack . . . . . . . . . . . . . . . . . . . . . . . 26
Grounding Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power and Data Cable Installation . . . . . . . . . . . . . . . . . . . . . . . 29

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Cabling the Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cabling Multiple Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Drive Carrier Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 35
Supported Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Enclosure Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Management Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
ULTAMUS RAID Manager Software . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 3 Powerup and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
System Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Power Supply/Cooling Module LEDs . . . . . . . . . . . . . . . . . . . . . . 41
Display Panel Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Display Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Display Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Starting the Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Disk Drive Fault LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Disk Drive Activity LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 4 ULTAMUS RAID Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Volume Size Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Troubleshooting Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Embedded ULTAMUS RAID Manager Initial Setup . . . . . . . . . . . . . . . . . . 46
Setting up the Embedded ULTAMUS RAID Manager . . . . . . . . . . . . . . . . 47
Using the ULTAMUS RAID Manager . . . . . . . . . . . . . . . . . . . . . . . . 48
Appendix A Faults and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Initial Start-up Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Faulty Cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Alarm Sounds On Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Green Controller OK LED on RAID Controller Not Lit . . . . . . . . . . . . . . . . 49
Computer Doesn’t Recognize the ULTAMUS RAID storage array . . . . . . . . . . . 49
Status Indicators (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Power Supply/Cooling Module LEDs . . . . . . . . . . . . . . . . . . . . . . 50
Channel Card LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
RAID Controller Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
EBOD I/O Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
EIP Card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Display Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Enclosure Display Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Audible Alarm Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Power Supply/Cooling Module Faults . . . . . . . . . . . . . . . . . . . . . . 58
Thermal Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Thermal Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Thermal Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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AC Power (450W Power Supply/Cooling Module) . . . . . . . . . . . . . . . . . 62
Power Supply Safety and EMC Compliance . . . . . . . . . . . . . . . . . . . 62
Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
ACRS Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Interfaces - RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Interfaces - EBOD I/O Module . . . . . . . . . . . . . . . . . . . . . . . . . 64
RAID Controller Module Specification . . . . . . . . . . . . . . . . . . . . . . 64
EBOD I/O Module Specification . . . . . . . . . . . . . . . . . . . . . . . . 64
Drive Carrier Module Specification . . . . . . . . . . . . . . . . . . . . . . . 65
Software Enclosure Services (SES) Support . . . . . . . . . . . . . . . . . . . . 65

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CHAPTER
1Introduction
General
The ULTAMUS RAID 4800 platform is a 4U SATA disk drive RAID enclosure, with either
24 or 48 drives, capable of providing up to 36TB of data storage per enclosure using 750GB
capacity disk drives.
Figure 1-1: ULTAMUS RAID 4800 Storage System
Expansion of the system is achieved by connecting an ULTAMUS RAID 4800x Expansion
Array to the main array thus increasing the number of drives up to a possible 96 drives and
72TB of storage using 750GB drives. The two arrays are connected together using a SAS
cable.

ULTAMUS RAID 4800 Setup Guide Chapter 1
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ULTAMUS RAID 4800 Array
The ULTAMUS RAID 4800 as supplied contains:
•Chassis and Backplane with integral (front panel mounted) Operator’s Panel
•Up to 48 Drive Carrier Modules, using SATA disk drives
•Three plug-in 100-240V AC, 350W Power Supply Modules with cooling fans
•Two plug-in RAID Controller Modules, incorporating the ULTAMUS RAID Manager
software
Figure 1-2: ULTAMUS RAID 4800 Rear View
ULTAMUS RAID 4800x Expansion Array
The ULTAMUS RAID 4800x Expansion Array as supplied contains:
•Chassis and Backplane with integral (front panel mounted) Operator’s Panel
•Up to 48 Drive Carrier Modules, using SATA disk drives
•Three plug-in 100-240V AC, 350W Power Supply Modules with cooling fans
•Two plug-in EBOD I/O Modules

ULTAMUS RAID 4800 Setup Guide Chapter 1
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Figure 1-3: ULTAMUS RAID 4800x Rear View (with ACRS Installed)
Figure 1-4: ULTAMUS RAID 4800 Enclosure Components (Cutaway)

ULTAMUS RAID 4800 Setup Guide Chapter 1
4X10400121-101-SG 06/07
Figure 1-5: ULTAMUS RAID 4800 Module Locations
Figure 1-6: ULTAMUS RAID 4800x Module Locations
Enclosure Chassis
The chassis consists of a sheet metal enclosure assembly containing an integrated
Baseplane and Backplane PCB, a drive module runner system, and a Display Panel with
status LEDs located on the front.

ULTAMUS RAID 4800 Setup Guide Chapter 1
10400121-101-SG 06/07 W5
Figure 1-7: Rear View of Enclosure Chassis
The chassis is fitted with 19 inch rack mounting rails which enable it to be installed into a
19 inch rack cabinet with a 1000mm (40 inches) depth and uses 4 EIA units of rack space
(i.e. 7" high).
•The Backplane PCB provides logic level signal and low voltage power distribution paths.
•The Baseplane includes connectors to drive bays, backplane and SAS-SATA channel
cards, internal monitoring LEDs and ambient temperature sensor.
This chassis assembly contains 48 drive bays, arranged in two groups each comprising 4
banks of 6 bays, located in the front section of the chassis (see Figure 1-5). Each drive bay
accommodates a plug-in drive carrier module which houses low profile, 1 inch high, 3.5 inch
form factor drives. Drives are loaded via the top of the enclosure.
Note: A drive bay is defined as the space required to house a single, 1.0 inch high, 3.5 inch
disk drive in its carrier module.
Located between the two groups of drive bays are the Enclosure Interface Processor (EIP)
card and the SAS-SATA Channel cards, which are pre-installed.
An integral Enclosure Display Panel assembly is mounted at the front of the chassis
assembly which includes:
•An Audible Alarm and an Alarm Mute switch.
•An LED status display.
•An LCD which indicates Power Supply/Cooling Module, Fan, or System failure.
•A Power On/Standby button.
At the rear, the chassis assembly contains six module bays to house the three Power
Supply/Cooling modules, two FC-SAS RAID Controller modules (ULTAMUS RAID 4800)
or SAS EBOD I/O modules (ULTAMUS RAID 4800x), and one optional ACRS (AC
Redundant Switch) module.

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EIP Card
The Enclosure Interface Processor (EIP) card contains a processor which interfaces to
devices on the baseplane, and RAID Controllers or EBOD I/O modules to monitor internal
functions and mode settings. Monitoring information from the EIP card is displayed on the
LEDs and the LCD located on the Display Panel. Mode settings are selected via the
Enclosure switches, mounted on the backplane which is located between the drive area and
rear module bays.
Figure 1-8: EIP Card
The EIP card incorporates the following LED indicators:
•Fault LED.
•Address Mode Error LED (not used).
The EIP card is a serviceable PCB which may be replaced by trained personnel.
SAS-SATA Channel Card
The SAS-SATA Channel cards each contain SAS expander devices that provide switch-
based connectivity to SATA drives in the enclosure. In dual port applications, a SATA port
selector located on a dongle on the drive carrier is used to enable dual port capability.
Figure 1-9: SAS-SATA Channel Card

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SAS-SATA Channel Card
The SAS-SATA Channel cards each contain SAS expander devices that provide switch-
based connectivity to SATA drives in the enclosure. In dual port applications, a SATA port
selector located on a dongle on the drive carrier is used to enable dual port capability.
The SAS-SATA Channel cards allow up to 6 high speed differential SAS connections to
each of the EBOD I/O modules or RAID Controller modules (12 in total to each module) and
communicate with all 48 drives in the enclosure.
The card incorporates an amber Fault LED and two green Status LEDs, and is a
serviceable PCB which may be replaced by trained personnel.
Indicators and Switches
Display Panel
Supplied as an integral part of the enclosure chassis, the Display Panel and its location on
the front panel is shown in Figure 1-10.
Figure 1-10: Front Display Panel Indicators and Buttons
Display Panel Indicators and Buttons
The Display Panel assembly includes:
•Light Emitting Diodes (LEDs) which show the status for all plug-in modules
(see Table 1–2).
•An LCD (Liquid Crystal Display), indicating Power Supply/Cooling module, and/or
System failures (Figure 1-11).
•An Audible Alarm which indicates when a fault state is present with a Alarm Mute
push-button.
•A Power On/Standby button.
Table 1–1: SAS-SATA Channel Card LEDs
LED State Status
Green Flashes slowly, 0.5Hz. Normal operations.
Green Flashes fast, 2Hz. Initialization error.
Amber On steady. Card in reset or hot swap error.

Table 1–2: LED Definitions
LED Definition Normal Status Fault Status
Power On Enclosure Power status ON GREEN - Power ON
ON YELLOW - System is
running from Standby
Voltage and not Powered
ON
-
PSU/Cooling Module
Status (amber)
Power Supply/Cooling Module fault
or enclosure over-temperature
OFF ON
Rear I/O Module
Status (amber)
RAID Controller or EBOD I/O
Module detected fault
OFF ON
Drive Fault (yellow) Not Applicable - -
Channel Card Fault
(yellow)
Internal SAS-SATA Channel card
fault
OFF ON
EIP Card Fault (yellow) EIP card fault OFF ON
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Figure 1-11: Front Panel LCD Screen
For further information on the LCD states, Appendix A, Faults and Troubleshooting.
Front Panel - Drive Activity LEDs
The front panel assembly includes 48 Drive Activity LEDs, located along the bottom of the
panel and arranged in twelve groups of four LEDs for the column of drives, shown below
and on the following page.
Drive Activity LEDs are illuminated when drives are installed and will flash during drive
I/O activity.
Figure 1-12: Front Panel Showing Drive LEDs

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Important: Individual drive fault indications are provided via the Status LED on the drive
carrier module. If a drive fault occurs, the software will notify you of the problem. Access
the enclosure and open the lid, observing for which disk drive carrier is indicating a fault
by illuminating its Status LED. (Figure 1-13)
The Activity LEDs on the front panel are positioned in relation to the disk drive bays found
at the top of the enclosure. They are listed numerically from the front to the rear using the
numbers 1-4. The numbers indicate the slot for that column of drives. For example the left
most lower Activity LED (1) is the drive slot 1 in the first column from the left, as viewed
from above. Likewise, in the same column of Activity LEDs the (4) LED is for the fourth or
last drive in the first column from the left of the enclosure, also as viewed from above.
Figure 1-13: Close-up of Front Panel LEDs
Enclosure Switches
Enclosure ID Mode
The following switches are mounted on the backplane, located between the drive and rear
module bays. They are only accessible when the enclosure lid is fully open. These switch
settings are only read during the power up cycle.
Figure 1-14: LCD Display of the Switch Settings
The two switches are provided for configuring the operating mode of the enclosure. The
switch settings are detailed in Table 2–2 on page 39. The two modes are RAID Chassis and
Expansion Chassis. A switch setting is also provided to mute the audible alarm for all
events.

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Figure 1-15: Enclosure Switches
Plug-in Modules
The enclosure requires the following modules for normal operation: Power Supply/Cooling
modules (3), RAID Controllers (2) or EBOD I/O modules (2), and an ACRS module (1).
Power Supply/Cooling Module
Three auto ranging AC 450W Power Supply/Cooling modules are supplied mounted at the
rear of the enclosure as part of the core product. The Power Supply/Cooling module
operating voltage range is 100 - 240V, and is selected automatically. When used with the
optional ACRS module and bifurcated power cables, it must operate at a reduced range of
200 - 240V.
Note: If the optional ACRS module is not utilized, either 110V or 240V must be applied to
all three Power Supply/Cooling modules.
Under normal operations, all three power supplies are providing power to the chassis. In
this situation, all three power supplies share the load equally. Show a power supply fail,
thee two remaining power supplies continue to share the load. This of course assumes that
there was power being applied to all three power supplies.

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Figure 1-16: Power Supply/Cooling Module LEDs
Table 1–3: Power Supply/Cooling Module LEDs
LED Status
Power Good AC Fail
Fan Fault Power Fault
Power supply and fan are operating
normally. (Green)
AC input failure, indicating a possible loss
of AC power being supplied. (Amber)
Cooling fan failure within the module or
the storage system is in STANDBY
mode (Power On/Standby button set to
standby). (Amber)
Power supply DC output failure. (Amber)
Four LEDs are mounted on the front panel of the Power Supply/Cooling module and
indicate the status of the power supply and cooling fans (see Table 1–3).
Under normal operations, all three power supplies are providing power to the chassis. In
this situation, all three power supplies share the load equally. Should a power supply fail,
the two remaining power supplies continue to share the load. This of course assumes that
there was power being applied to all three power supplies.
ACRS Module (Optional)
If installed, the function of the ACRS (AC Redundant Switch) is to provide failover of mains
supply in the event one power source fails. If such a failure occurs, the circuitry will ensure
that there is no disruption to the system.
The optional ACRS module is a stand-alone module (available separately) with no internal
connectors and is installed in the center module bay at the rear of the enclosure. The
module includes two Input IEC 320 plugs and one Output IEC 320 socket.
Caution: If utilized, the ACRS only operates at a voltage input range of 200 - 240V.

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12 X10400121-101-SG 06/07
Figure 1-17: Optional ACRS Module
Note: Most of the cabling diagrams depict the use of the ACRS module.
When an ACRS is not utilized, the user should ensure that all three power supplies are
powered by individual power cords (either 110V or 240V). If one of the power supplies fails,
the remaining two pick up the load. However, unless all three power cords are powered by
different mains, there is no protection against the loss of power to the mains supply that
affects more than one power supply/cooling module.
When an ACRS is utilized, it is meant to be used with two independent 200 - 240V power
mains or phases. In the event one of the power sources fail, the ACRS along with the
bifurcated (or four individual) power cables, ensures that mains power is routed to all
power supply/cooling modules. In the event that both power mains remain good, but a
power supply fails, power is still applied via the bifurcated or individual power cables and
the two remaining operational power supplies.
RAID Controller Module
The ULTAMUS RAID 4800 enclosure houses two RAID Controller modules shown in
Figure 1-18.
Figure 1-18: RAID Controller Module (Shown Upside Down)